Job Summary
• Financial Markets Middle Office provides value added services to the global FM business across US, Europe and Asia.
Collectively we:
• Enable: We contribute to increased Sales & Trading productivity through effective trade and post trade operational support
• We are trusted advisors for the business and take responsibilities for front to back trade exception management and resolution
• Protect: We are responsible or the correct risk representation at point of capture and throughout the trade lifecycle
• We are product specialists and ensure new products and new business opportunities are effectively operationalized
• Improve: We adopt a continuous improvements mindset and strive to reduce Cost per Transaction through continuously challenging the status quo
• We focus on Trade Capture STP improvement to mitigate fraud and operational risk and deliver scalable services back to the business.
• Connect: We are accountable and responsible for all T0 activities and act as a conduit between Front Office and the other enablement ad operation teams
• We act as a Global Team and communicate clearly and with respect in line with SCB values
Objectives specific to the position:
• Support the 24/7 Follow the Sun model proposition and ensure high level of collaboration with the Global Middle Office Leadership team and adoption of one-team mind set.
• Provide people, strategic and transformation leadership to min 8 direct reports across East Structured Credit & Structured Equity MO.
• Ensure alignment with the Global Middle Office strategic roadmap, the bank simplification and re-platforming agenda and growth strategy.
• Drive global consistency and transparency through the Global Middle Office by defining and enforcing a clear, well defined and
globally consistent catalogue or services, procedures and processes across the East Structured Credit & Structured Equity MO global footprint.
• Monitor, set, and achieve established department goals during day-to-day operations as well as serve as point of escalation for
complex issues and manage resolution of issues and new business request.
Key Responsibilities
Strategy
• New business enablement and solutions, partner to deliver strategic FM initiatives:
• Drive Operational readiness for new business areas within East Structured Credit & Structured Equity.
• Lead the booking model design for new products within East Structured Credit & Structured Equity MO.
• Work with Global Structured Credit & Loans MO lead in strategic planning process with business units and prioritize businessdevelopment requirements to completion.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and
safeguarding Standard Chartered, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering
to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing
and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Well Managed Business and Cost Optimization
• Ensure alignment with broader GTO objectives around cost optimization through:
• Intelligent use of location strategy (leveraging on the GTO MO Centre of Excellence in India, Malaysia & Poland)
• Definition of Change levers to enable strategic cost transformation (Automation, replatforming, outsourcing etc)
Business
• Face of Operations to local Desk Heads – single point of contact:
• Insulate FM from post execution processing / queries, represent Operations functions
• Build team profile with the Front Office
Processes
• Operations representation for external/internal and regulator scheduled audits:
• Ensure Audit points are addressed within timelines
• Drive continuous improvement and innovate:
• Partner with Technology to deliver transformation
• Work with FO to identify booking model improvements and drive efficiency
• Own the Risk Capture STP% metrics for East Structured Credit & Structured Equity business and define a road map for improvements
People and Talent
• People Management – ensure effective people management with specific focus on:
• Performance Review: hold 1-2-1 meetings and promote a speak up culture within the team.
• Engagement: listen to the “voice of the team” and foster a one team culture.
• Mentoring and Coaching: grow people and talents through open conversations, clear and direct feedback and active performance management.
Risk Management
• Achieve regulatory compliance and future proof the Global Middle Office model through a strong understanding of current rules and anticipation of upcoming regulations
Governance
• Adherence to Ops Risk Framework standards of implementation and process management:
• Continuous review of procedures and booking model
• Continuous management of process taxonomy and service catalogue
• Lead and support yearly completion of RCSA (Risk and Control Self-Assessment)
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across
Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Markets Trading Desks
• Legal
• Compliance
• Product Control
• Risk Management
• Global Market Operations
Our Ideal Candidate
• 5+ years experience in Credit Derivatives and / or Equity Derivatives products including characteristics, risk, market data and P&L.
• Proven track record of managing high performing global teams and client delivery
• Deep understanding of Financial Markets business and front to back Operational processes
• Industry connectivity and awareness of latest industry developments, including Regulatory direction.
Role Specific Technical Competencies
• Analytical and process improvement mindset
• Strong inter-personal skills:
• Confident communicator able to adapt style to Front Office and offshore colleagues
• Ability to influence demanding individuals
• Impact and gravitas to drive meetings with senior Ops and FO management
• Demonstrate strong teamwork and values mindset
• Thrive on working in fast paced environment while maintaining attention to detail
• Fast learner with the ability to think out of the box and provide solutions
• Proficient in Excel (pivots, lookups and basic VBA an advantage) and Power Point
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
