Total 2 job vacancies by Techntea Pte. Ltd.

Core Responsibilities

Security Strategy Development

• Develop and maintain the company’s overall security baseline, covering key areas such as production environments, office networks, key management, and access control.
• Regularly update policies in response to evolving threats, ensuring all departments operate under a unified framework.

Production Environment Security Audits

• Conduct regular reviews of production systems, including network architecture, IAM permissions, API security, and infrastructure configurations.
• Ensure the four-eyes principle and least privilege principle are effectively implemented across all projects.

Vulnerability Management & Penetration Testing

• Lead internal vulnerability discovery and classification.
• Coordinate or execute penetration testing.
• Track remediation progress to ensure closure within agreed SLAs, and report high-risk items directly to the CEO.

Key & Wallet Security

• For cryptocurrency exchange scenarios, establish security strategies for hot wallets and cold wallets, key rotation mechanisms, and multi-signature solutions.
• Ensure all asset-related operations have a complete auditable trail.

Security Incident Response (Technical)

• When security incidents occur, lead technical investigations, root-cause tracing, and forensic analysis.
• Produce independent technical investigation reports, collaborating with the Independent Risk Manager while maintaining separate conclusions.

Compliance Coordination

• Support KYC/AML compliance requirements and assist with regulatory audits.
• Drive implementation plans for relevant security certifications (such as ISO 27001 and SOC 2) based on business expansion needs.

Requirements

• 5+ years of experience in information security, including at least 2 years in fintech, crypto, payments, or trading platforms
• Preferable with CISSP, CISM, CEH, or equivalent certifications
• Hands-on cloud security experience (AWS / GCP / Azure), familiar with network segmentation, IAM, SIEM, and other core mechanisms
• Familiar with penetration testing methodologies, able to review and assess third-party penetration testing reports
• Capable of independently drafting security policies, not merely executing existing frameworks
• Practical experience in crypto assets, wallet security, or on-chain risk management

Key Responsibilities (Outcome-Led)

• IT Service Delivery & Process Excellence - Run ITIL-aligned service delivery (incident, request, problem, change) with clear SLAs and rigorous post-incident reviews (PIRs). Oversee L1–L2.5 support teams to ensure efficient ticket triage, prioritization, and resolution within SLA targets.
• Identity & Access Lifecycle Management - Lead end-to-end identity lifecycle automation for employees and applications using Okta (SSO/MFA/SCIM). Enforce strong authentication, least-privilege access, and timely joiner-mover-leaver (JML) processes.
• Endpoint Management & Productivity - Maintain endpoint posture and user productivity for a Mac-first fleet via Jamf Pro. Implement baselines, patching, compliance monitoring, and software deployment.
• Collaboration Platform Operations - Operate and maintain collaboration tools (e.g., Google Workspace, Lark) and ensure tenancy hygiene, data lifecycle, and retention policies are executed as designed.
• Office IT & Network Foundations - Oversee office IT infrastructure (network/Wi-Fi, meeting rooms/AV, printing) with partners, ensuring audit-ready site operations.
• SaaS Governance & Asset Lifecycle - Govern SaaS access and licensing hygiene. Manage asset accuracy from procurement to disposal, with documented evidence.
• Cross-Functional Collaboration - Partner with Project Managers and Solution Architects to ensure operational stability and support technology initiatives.

Success Measures

• SLA attainment consistently met, with a downward trend in MTTR; major incidents are rare and well-remediated.
• Patch/compliance targets achieved on time; deviations corrected rapidly.
• SSO/MFA coverage near-universal; JML processes timely (day-1 readiness, rapid deprovisioning).
• Asset records accurate, with documented disposal processes; ticket deflection via knowledge/self-service improves monthly.
• Smooth rollouts with measurable adoption and reduced support load.

Qualifications & Skills

• 6–10 years in IT operations, including hands-on administration and team leadership in a multinational environment.
• Technical Expertise: Proficiency in Jamf Pro (macOS/iOS endpoint management) and Okta (identity lifecycle automation). Strong command of ITIL practices and experience with ITSM tools (e.g., Jira Service Management). Admin proficiency in Google Workspace and modern collaboration suites (e.g., Lark).
• Leadership Skills: Clear operational judgment, stakeholder communication, and vendor/SOW management. Ability to simplify processes, eliminate toil, and enforce hygiene standards.
• Education: Bachelor’s degree in Computer Science, IT, or related field (preferred).

Preferred Qualifications

• Experience operating in fast-growth or regulated environments.
• Certifications such as ITIL, Jamf Certified Administrator, or Okta Certified Administrator.
• Familiarity with multinational team management.