Total 1,183 Customer Service job vacancies

Overview

The National Institute of Education (NIE) is among the world’s top education institutes, recognised for its excellence in teacher education and educational research.  NIE has played a key and pivotal role in shaping and developing Singapore’s teaching profession and landscape through evidence-informed, practice-focused and values-based programmes and initiatives.

An autonomous institute situated within the research-intensive Nanyang Technological University, NIE is consistently ranked within the top 10 in the world for research impact in the field of Education.

The Science of Learning in Education Centre (SoLEC) is a dynamic young research center with the ambition to become an international leader in Science of Learning in Education. Hosted at the National Institute of Education (NIE), SoLEC advances cutting- edge research by integrating insights from neuroscience, cognitive science, psychology, physiology, education, technology and AI in Education.

We are seeking outstanding candidates whose expertise lies at the intersection of these fields, with a proven track record in multi-disciplinary research.

Candidates with appropriate qualifications and relevant research experience are encouraged to apply. We invite applications for the position of Education Research Scientist to join SoLEC.

Requirements

• PhD in relevant discipline (e.g. Neuroscience, Educational Psychology, Cognitive Science, Learning Sciences, Educational Technology or a closely related field);

• Minimum 2 years of post-PhD experience;

• Ability to lead and collaborate within research teams;

• Strong track record in the following areas:
  - Publishing in high quality, peer-reviewed journals
  - Securing competitive, peer-reviewed research funding
  - Conducting independent, innovative research;

• Excellent interpersonal and communication skills (spoken and written English).

Responsibilities

The successful candidate will be expected to:

• Design and implement SoLEC’s research programmes in collaboration with colleagues;

• Lead the development of research projects and secure external funding opportunities;

• Publish internationally in peer-reviewed journals and disseminate impactful findings;

• Translate research into practice and policy impact within education systems;

• Manage administrative and programme‑related tasks to ensure smooth operations;

• Contribute to strategic research initiatives of SoLEC, OfR, and NIE;

• Participate actively in the wider research and service community of NIE.

Application

Interested applicants should complete and submit the following documents:

• Cover letter addressing how you meet each of the requirements of this position;

• Curriculum vitae (including qualification, publications, records of competitive grants and graduate supervision, if applicable);

• Research statement indicating your research areas and accomplishments, highlight best research papers with Tier 1 publications, and research plans;

• Any other documents that demonstrate your qualifications.

Closing Date

The closing date for applications is 20 July 2026.

Other Information

More information on SoLEC can be found at https://www.ntu.edu.sg/nie/science-of-learning-in-education-centre.

Note to applicants:

We regret that only shortlisted candidates will be notified via email.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

INITIA Group SG are looking for Front of House Staff! 

Overall Job Objectives

We are looking for highly motivated and passionate people to provide warm, friendly and exceptional food & beverage service standards within INITIA Group F&B Brands . He / She will be assisting the outlet incharge to boost the sales of the Outlet while delivering an excellent service for customer satisfaction.

Core Responsibilities 

• Host & greet guests in a warm and friendly manner

• Well-versed with outlet’s products and services; can sell products when appropriate

• Provide high standard of service through active interaction with guests

• Adhere to the operations and procedures; and suggest improvements for the betterment

• Well-groom and represent the brands.

• Understand POS/ordering to ensure smooth operation.

• Take note of issues raised by restaurant/bar guests and escalate issues to immediate superior for resolution as soon as possible

• Assist Outlet incharge to promote specific menu/services.

Job Specifications 

• No experience / fresh entry welcome to apply!

• Prefer candidate who with excellent communication skills with good command of Mandarin and English

• Able to work independently and demonstrate POSITIVE energy

• Friendly, outgoing and dedicated to outstanding customer service

• Minimum working days are 1 weekday and 1 weekend each

• Work Visa will not be provided by the company

Key Deliverables

• Greet and host guests warmly while ensuring exceptional customer service and satisfaction.

• Be knowledgeable about the outlet’s products/services and assist in promoting and upselling them.

• Maintain smooth operations by adhering to procedures and handling POS/ordering systems effectively.

• Escalate guest issues to superiors promptly and suggest service improvements where possible.

• Represent the brand with professional grooming and positive interaction.

Benefits of the role 

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

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If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

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You may visit our website to learn more about us: https://initia.sg/

APPLY NOW! 

Job Scope

•                    To conduct home visits to provide assessment andnursing care to clients

•                    Providing care for both acute and chronicwounds.

•                    Initiating appropriate wound management for thepatients namely negative pressure wound therapy (NPWT), conventional dressingand application of 2 and 4 layers compression bandage.

•                    Educate patient and family members on woundhealing process and issues.

•                    Providing care for patients

•                    Educate and counsel patient and family memberson care  and choosing the appropriatesappliances.

•                    Demonstrate stoma care to the primary caregiver.

Requirement

•                    Diploma in Nursing

-                     at least 2 years of nursing experience

-                     must be able to do rotational Saturday, PublicHolidays and on call duties

Interested candidates please send in your resume to:

valerie@recruitexpress.com.sg

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Job Responsibilities

• Handle customer enquiries via phone, email, live chat, and messaging platforms
• Provide accurate information and support for general patient-related enquiries
• Handle and follow up on customer feedback professionally
• Liaise with internal departments to support enquiry resolution and service requests
• Ensure accurate data entry into CRM systems and maintain proper records
• Follow SOPs, operational procedures, and escalation protocols (including emergency or priority cases)
• Handle emergency activation and follow established emergency communication protocols
• Participate in training, assessments, and audits as required
• Maintain service quality standards in line with organisational requirements

Details

• 5-day work week (including 1 weekend)
• Shift-based roster AM: 7:30 AM – 5:00 PM ; MID: 11:30 AM – 9:00 PM
• Basic Salary: $2,100 + $400 monthly allowance
• Annual performance bonus
• Work Location: Woodlands South (may be deployed to MacPherson if required)
• Employment Type: Full-time contract (yearly renewable)

Requirements

• Customer service-oriented with good communication and interpersonal skills
• Proficient in Microsoft Office applications (Excel, Word, Outlook)
• Able to work in a fast-paced environment
• Able to work independently and as part of a team
• Detail-oriented with accurate data entry skills

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions.e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Description

Board and Office Administration

• Maintenance of OHC's facilities, including workspaces, equipment and supplies. Ensure a clean and organized working environment for staff, locums and clients.

• Update and renew all insurance coverage matters for OHC

• Provide administrative support to the all staff and locums.

• Coordinate board meetings for the board of directors

• Report on financial standing of the OHC during quarterly board meeting

• Record meeting minutes of staff and board meetings

Finance

• Manage accounts payable processes, including invoice processing and payment authorization

• Monitor accounts receivable and provide timely updates and reports to board and management

• Work closely with an outsourced auditor to ensure accurate bookkeeping, tax compliance, and financial statements.

• Administer payroll and CPF payments, ensuring accurate and timely payments to staff

• Coordinate and manage banking processes and communication with OHC’s banker

• Provide information for and support the preparation of the annual budget

• Prepare, maintain and submit proper records for staff tax-filing purposes

• Support the development and maintenance of financial policies and controls

• Manage the annual financial audit process

• Support the grant application by providing data required for approved grants

Donor management

• Maintain accurate donor and donation records for decision-making and reporting

• Submit donor records to IRAS to implement tax deduction

Job Requirements

• Candidate should possess at least a Degree in Business Management and / or Finance discipline.
• Minimum 5 years of relevant working experience.
• Experience in Charity with IPC status is an added advantage.
• Good communication skills and able to exhibit leadership capabilities.
• A good team player and able to work independently.

Work Arrangements:

Part-Time

• Days: Monday to Friday
• Working Hours (Regular school days): 1.30pm–4.30pm or 1.30pm–6.30pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Commitment: Minimum 3 days per week, at least 6 months
• Hourly Rate: $12 per hour

Full-Time

• Days: Monday to Friday
• Working Hours (Regular school days): 9.30am-7pm
• Working Hours (MOE-scheduled school holidays): 7am–7pm (shift-based)
• Work Location: Thomson Plaza / Bukit Timah Plaza
• Monthly Salary: $2,200–$2,900

Job Responsibilities:

• Supervise students in their daily routines, including mealtimes, homework, academic learning, and recreational activities
• Provide care, guidance, and support to primary school children outside of school hours
• Assist the main teacher with classroom management
• Support the organisation and delivery of holistic programmes (indoor and outdoor)
• Create and maintain a safe, nurturing, and positive learning environment
• Accompany children home on the school bus after school
• Perform other ad hoc duties as required

Qualifications and Skills:

• Minimum Diploma in any discipline
• Able to adequately coach primary school subjects
• Strong communication and interpersonal skills
• Genuine interest in guiding and nurturing children
• Undergraduates are welcome to apply
• Prior experience in student care and/or enrichment settings is an advantage

Join the Mindlab team today and unleash your potential as an educator! We are Singapore's most established IB and IGCSE tuition centre, and we are looking for passionate individuals to join us as teachers.

No prior teaching experience is necessary, as we provide extensive training and certification for all our teachers. All we require is a degree and excellent communication skills in both written and spoken English. If you're passionate about teaching and participating in education reform, we want you!

As part of our team, you will be conducting 1-to-1 and group classes, from lesson planning to lecture, demonstration, and relevant class exercises/activities. You will inspire and motivate students to excel in attaining their objectives for having tuition classes, be it exam preparation or academic improvement. You will also evaluate the students' progress through regular standard feedback processes.

Be a part of a professional learning community that shares your passion for teaching.

At Mindlab, we try harder for both our team members and customers. We believe that good things come to those who wait, but we're excited to have you on the team, so please get in touch as soon as you can.

So come and join us at Mindlab, where we encourage you to think big and small, inspire students, and show them that exams aren't that dark and mysterious after all. And of course, enjoy a cup of tea with us, nothing too fancy, maybe an Alphonso mango infused earl grey.

Brief Description Conduct 1-to-1 and group classes from lesson planning, lecture, demonstration, and relevant class exercises/activities on the subject specialization (English Literature) to IB ( International Baccaluareate) and IGCSE Students. Training will be provided.

Assist the students in attaining their objectives and goals for academic improvement Evaluate the students' progress through regular standard feedback processes Inspire and motive students to excel

Requirements: Minimum: Degree holder Excellent communication skills in both written and spoken English Clear English speaking skill Passion to teach and participate in education reform *Extensive training is provided. Just come with heart! We would like to thank all applicants for their interest, but regret that only those qualified will be contacted. However, all resumes received will be kept on file for future positions.

Job Highlights

• Attractive remuneration package
• Positive working environment
• Training and certification will be provided

Job Description

• Conduct 1-to-1 and group classes from lesson planning, lecture, demonstration, and relevant class exercises/activities
• Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement
• Evaluate the students' progress through regular standard feedback processes

Requirements

• Minimum: degree holder
• Excellent communication skills in both written and spoken English
• Passion to teach and participate in education reform
• Aptitude to work in a professional learning community

**Extensive training is provided. Just come with heart!**

We would like to thank all applicants for their interest. Only shortlisted candidates would be contacted.

Job Responsibilities

EDI Troubleshooting

• Manage disputed invoices for customers on EDI billing

• Trouble shooting root cause and resolve dispute on a timely manner

• Communicate and work with local & overseas stakeholders for resolutions

Job Requirements

• Strong communication and interpersonal skills, with the ability to collaborate effectively across teams and stakeholders.

• Positive attitude with a growth mindset, demonstrating adaptability and a willingness to learn in a dynamic environment.

• Detail-oriented, proactive, and able to work independently while maintaining a strong sense of accountability and urgency.

• Experience in the Freight Forwarding industry, including Freight Bill Audit and Payment (FAP) processes.

• Prior customer service experience will be a plus

• Able to perform effectively both independently and as part of a collaborative team environment.

• Proficient in Microsoft Office applications, including Excel, Outlook, and Word.

• Strong organizational skills with the ability to manage multiple priorities and perform well under pressure in a fast-paced environment.

•Candidates without prior experience are welcome to apply.

Working Hours:

Mon to Fri 8.30am – 6pm

Note:

Applicants will have to wait 2 months before getting onboarded after successful interview. If you are currently on a contract that is ending in the next 1-3 months or more, now is a good time to apply.

Job Description:

• Level 1 IT troubleshooting.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work.
• Support IT projects e.g. coordination with stakeholders and employees, data progress tracking.
• Facilitate IT configuration changes and account access rights.
• Guide users on the policies, processes and responsibilities in management of IT devices and accounts.

Skills & Experience Needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience

Other Information:

• Location: Hillview
• Performance Bonus
• 18 Days Annual Leave
• Contract up to Jan 2029
• Monday to Friday: 8.30am to 6.00pm

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Group’s PDPA and e2i’s PDPA.

Salary: Basic up to $3,500 + Variable Bonus

Working Hours: 5 day per week (Rotating shift)

Location:Queenstown

Job duties:

• Greet and check in customers and handle enquiries professionally. 

• Maintain cleanliness of the showroom, display vehicles and serve light refreshments to guests.

• Provide general administrative support and assist with ad hoc tasks as needed.

Requirements:

• Minimum 1 year of front desk or customer service experience.

• Minimum O Level qualification
  

  
  

At The Perse School Singapore, we cultivate a happy and nurturing environment that inspires students to develop a lifelong love of learning and prepares them for a fulfilling, successful future.

To deliver on our mission of inspiring students to love learning, we embrace The Perse Way — a distinctive educational approach developed over 400 years that places our values at the heart of everything we do.

We are seeking a dedicated and enthusiastic Teachers of Learning Support to help students with individual learning needs achieve their full potential. The successful candidate will work with students in classrooms and small groups, providing support in academic, social, emotional, and behavioural areas, while collaborating closely with teachers, families, and the wider school team.

Key Responsibilities:

• Support students individually or in small groups to achieve academic, social, emotional, and behavioural goals.
• Collaborate with class teachers to develop differentiated learning programmes, individualised learning plans, and strategies tailored to student needs.
• Conduct assessments, monitor progress, and use data to inform interventions and teaching practices.
• Identify root causes of learning challenges and implement effective strategies to address them.
• Coach and guide staff in implementing in-class support plans, including workshops and professional development.
• Work closely with families to promote positive home-school communication and engagement.
• Contribute to a safe, stimulating, and inclusive learning environment that encourages high standards and individual excellence.
• Participate in school-wide initiatives, extracurricular programmes, and holistic learning activities.

Essential Qualifications & Experience:

• Recognised teaching qualification (e.g., B.Ed., PGCE, or equivalent).
• Learning Support, Special Education, or SEN qualification preferred (or evidence of progress towards one).
• Proven classroom teaching experience, preferably at the Primary or Senior level in an international school setting.
• Experience supporting students with diverse learning needs, including academic, social-emotional, and behavioural challenges.
• Experience developing and implementing Individualised Learning Plans (ILPs) or differentiated instruction.

Desirable Skills and Personal Attributes:

• Strong understanding of international curricula (e.g., Cambridge, IGCSE) is desirable.
• Ability to use assessment and data to monitor student progress and inform interventions.
• Excellent interpersonal, communication, and collaboration skills.
• Capacity to build positive relationships with students, parents, and colleagues.
• Inclusive, strengths-based philosophy and commitment to diversity.
• Flexible, proactive, and hands-on approach.

Safeguarding:

Safeguarding is a shared responsibility, ensuring every child feels safe to flourish and learn. The Perse School (Singapore) is committed to the welfare of all our children and wider community, and expects all staff, partners, volunteers, and visitors to share in this commitment.

All candidates will be subject to rigorous safeguarding checks, including reference checks, an enhanced DBS (Disclosure and Barring Service) check, and verification of qualifications and employment history.

As part of our commitment to safeguarding, all staff are required to uphold the school’s safeguarding policies, attend regular training, and promote a safe and inclusive environment for all students. Any gaps in employment must be explained, and candidates should be prepared to discuss their approach to safeguarding in education as part of the recruitment process.

Disclaimer

The statements above outline the general nature and scope of work for individuals in this classification. They are not intended to be a comprehensive list of all responsibilities, duties, and skills required. Staff may be asked to perform tasks beyond their usual responsibilities as needed.

Working days: either 4 days 12 hours rotating shift or 5 days work week

Location: Islandwide , office at Woodlands

Salary: $2800 -$3500 depends on experience

Job scope:

• Semiconductor machines startup and installation

• Perform equipment on-site installation, diagnosing, troubleshooting, servicing, and repairing

• Perform equipment continuous improvement programmes, preventive maintenance, modifications and repairing works

• Serves as company contact point with customer on technical matters

• Attends to customers complaints and provides timely solutions

• Other ad hoc duties

Requirements:

• Nitec/ Diploma in Mechanical/ Mechatronic Engineering or related discipline

• Hands-on experience in semiconductor machine maintenance

• Able to work in cleanroom environment
  

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Why Join
Imagine being part of a team that powers the technology behind one of Singapore's longest established banks. As an Application Support Engineer at OCBC, you'll play a critical role in ensuring our systems and infrastructure are secure, efficient, and always available. You'll be part of a team that's driving innovation and transformation in the banking industry.

How you succeed
To succeed in this role, you'll need to stay ahead of the curve when it comes to technology trends and advancements. You'll work closely with our technology teams to design, implement, and maintain our infrastructure, ensuring it's aligned with our business goals and objectives. You'll need to be proactive, collaborative, and always looking for ways to improve our systems and processes.

What you do

• Provide technical support for credit processing applications

• Monitor application performance, availability, and functionality; troubleshoot and resolve related incidents promptly.

• Analyse logs, error messages, and system metrics to diagnose and identify root causes of issues.

• Collaborate closely with development, QA, and infrastructure teams to escalate and resolve complex technical problems.

• Conduct impact analysis and assist with the deployment of patches, fixes, and software upgrades.

• Document incidents, resolutions, and workarounds thoroughly in the knowledge base for future reference.

• Participate in on-call rotations to deliver timely support during critical incidents and outages.

• Assist with performance tuning and optimization efforts to enhance application efficiency.

• Support integration points between microservices and external systems, ensuring seamless communication.

• Adhere to ITIL best practices and maintain compliance with established service level agreements (SLAs).

Who you are

• Bachelor’s degree in computer science, Information Technology, or a related field.

• At least 10 years of experience in application support management.

• Hands on Experience with IIS, WebLogic Server

• Proficient in JAVA application support and troubleshooting.

• Experience with RESTful APIs, messaging queues (e.g., Kafka), and containerization (Docker/Kubernetes) is a plus.

• Familiarity with monitoring and logging tools such as ELK Stack, Grafana

• Experience with Spring Boot and Microservices architecture.

• Solid understanding of databases (MySQL, Oracle & Postgres ) and ability to write and optimize SQL queries.

• Hands-on experience with IIS and Oracle WebLogic Server, including deployment support, configuration, monitoring, troubleshooting, and performance tuning.

• Good understanding of CI/CD pipelines and DevOps practices.

• Strong analytical and problem-solving skills.

• Excellent communication skills and ability to work collaboratively in a team environment.

• Ability to work under pressure and handle multiple priorities.

Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
 

Project Overview

The DiSTAP programme addresses deep problems in food production in Singapore and the world by developing a suite of impactful and novel analytical, genetic and biosynthetic technologies. DiSTAP is one of the five Interdisciplinary Research Groups (IRGs) of the Singapore-MIT Alliance for Research and Technology (SMART).  The research engineer will join an interdisciplinary team of chemists, engineers and plant biologists in the development, modification and characterization of functional conjugated polymers with unique optical properties that could potentially be used for cell imaging. These novel tools enables optimal crop production and rapid development of plants suitable for high-density farming and revolutionalizes urban farming strategies.

Responsibilities

• Support the DiSTAP nanosensor team in the development and validation of novel single-walled carbon nanotube (SWNT)-based sensors, with a primary focus on Covalent Organic Framework microneedles (COF-MNs) and nanosensors for nutrient sensing.
• Participate in translational research projects alongside external collaborators and open-field commercial plantation partners to drive the commercialization of DiSTAP technologies.
• Work across interdisciplinary team on in-planta studies using nanosensors for the real-time monitoring of plant nutrients, metabolites, and stress responses.
• Play a crucial role in enhancing the throughput of sensor data evaluation by developing, optimizing, and maintaining automated data processing and analysis pipelines.

Requirements

• BSc in Chemistry, Materials Science, Engineering, or a closely related field.
• Hands-on experience working with nanosensors, nanoparticle synthesis, and materials characterization, particularly regarding their applications in plant biology.
• Strong hands-on laboratory skills and technical proficiency.
• Excellent teamwork and collaboration skills, with the ability to mentor visiting students and interns.
• Ability to effectively communicate research progress through technical reports and poster presentations.
• Excellent written and verbal communication skills in English.

To apply, please visit our website at: https://portal.smart.mit.edu/careers/career-opportunities

Interested applicants are invited to send in their full CV/resume, cover letter and list of three references (to include reference names and contact information). We regret that only shortlisted candidates will be notified.