Total 2 Customer Service job vacancies in Kulai

TECHNICAL SERVICE ENGINEER (COLOUR PIGMENT - PLASTIC INJECTION MOLDING)

Salary Range: RM6000 – RM7000

Full Time Position - BASED KULAI & BATAM

Suitable for Male Worker

Training Provided

Job Responsibilities:

1. Sets up, operates, and maintains injection moulding machines to produce Colour Chips and performs technical control.
2. Customer/Supplier onsite visit for technical support on products and Colour deviation as well as solving abnormal problems.
3. Provide technical support for injection moulding machine setup, maintenance, production parameters, and troubleshooting at customer onsite.
4. Responsible to follow up on customer’s trial sample production and onsite production status.
5. Develop and enhance the support plan in order to establish good customer relationships and customer satisfaction.
6. Knowledge transfer to customers or sales channel partners on system setup, maintenance, and troubleshooting skills.
7. Work closely with the Quality Team on quality and design related improvements based on customer feedback.
8. Adhere to production operating parameters and Good Manufacturing Practices to meet production and quality targets.
9. Accuracy in measurement and strong interest in Colour matching.
10. To perform tasks/jobs as assigned by superior.
11. Training Provided.

Requirements:

1. Must possess at least a Diploma in Mechanical Engineering or relevant technical/industrial academic qualifications.
2. Secondary School graduates are welcome to apply if having relevant working experience.
3. At least 2 years and above working experience in Plastic Injection Molding / Extrusion / Plastic Resin / Colorants Manufacturing.
4. Able to speak and write Mandarin.
5. Basic communication skills in Mandarin, Bahasa Malaysia, and English.
6. Basic computer literate.
7. Willing to go onsite for customer and supplier visits for technical support.
8. Willing to work outstation in Batam.
9. Self-initiated with good 5S habits and discipline.
10. A Mandarin speaker is preferable (as we need to deal with China/Hong Kong HQ).

Benefits:

• EPF, SOCSO, EIS Contributions
• Medical Leave & Annual leave
• Yearly AWS
• Relevant Training Courses
• Allowances
• Performance Bonus

技術服務工程師

薪資範圍：6000 馬幣 – 7000 馬幣

全職職位

適合男性工人

提供培訓

工作職責：

1. 設定、操作和維護注塑機以生產色片，並進行技術控制。
2. 客戶/供應商現場訪問，提供產品和顏色偏差方面的技術支持，並解決異常問題。
3. 為客戶現場提供注塑機設定、維護、生產參數和故障排除的技術支援。
4. 負責跟進客戶試樣品生產及現場生產狀態。
5. 制定並完善支援計劃，以建立良好的客戶關係和提高客戶滿意度。
6. 向客戶或銷售通路夥伴傳授系統設定、維護和故障排除技能方面的知識。
7. 根據客戶回饋，與品質團隊緊密合作，改善品質和設計相關問題。
8. 遵守生產作業參數和良好生產規範，以達到生產和品質目標。
9. 測量精準，對色彩匹配有濃厚興趣。
10. 執行上級指派的任務/工作。
11. 提供培訓。

要求：

1. 必須至少擁有機械工程文憑或相關技術/工業領域的學術資格。
2. 歡迎有相關工作經驗的國中畢業生申請。
3. 至少2年以上塑膠射出成型/擠出成型/塑膠樹脂/著色劑製造的工作經驗。
4. 能說寫普通話。
5. 國語、馬來語和英語的基本溝通能力。
6. 具備基本的電腦操作能力。
7. 願意到客戶和供應商現場提供技術支援。
8. 願意到巴淡島外地工作。
9. 具有良好的5S習慣和自律性，並能主動進行工作。