Roles & Responsibilities :
We are seeking an experienced SAP Sales & Service Cloud Version 2 (C4C V2) and SAP Business Technology Platform (BTP) Technical Consultant. You will design, develop, and integrate modern, cloud-native customer experience solutions. This role focuses on leveraging the new V2 architecture and BTP services to build extensions and integrations.
Key Responsibilities
V2 Implementation: Design and develop extensions within the new SAP C4C V2 architecture.
BTP Development: Build Side-by-Side extensions using SAP BTP (CAP or RAP models).
Integration: Create robust integrations between C4C V2, SAP ERP/S4HANA, and third-party systems using SAP Integration Suite (CPI).
UI Customisation: Develop and modify user interfaces using SAP Build Code and SAPUI5/Fiori.
Data Migration: Manage data uploads, replication, and schema updates specific to V2 event-driven architecture.
Performance Tuning: Monitor, troubleshoot, and optimize API performance and BTP resource consumption.
Required Skills & Qualifications
SAP C4C V2 Expertise
Experience with SAP Cloud for Customer Version 2 (Sales and Service Cloud).
Deep understanding of V2 microservices architecture and event-driven design.
Knowledge of V2 extensibility frameworks (In-app and Side-by-side).
Atleast 1 Implementation experience is preferred
SAP BTP & Technical Skills
Strong development experience in SAP BTP Extension Suite.
Proficient in Node.js or Java using the SAP Cloud Application Programming Model (CAP).
Hands-on experience with SAP Integration Suite (Cloud Integration/CPI) and Event Mesh.
Experience with SAPUI5, Fiori Elements, and SAP Build.
General Technical & Soft Skills
Proficient with REST/OData APIs, JSON, and Webhook configurations.
Familiarity with CI/CD pipelines, Git repositories, and cloud deployment.
Strong analytical skills with the ability to translate business needs into technical designs.
Experience: 4 to 8 years in SAP CX/CRM domain, with at least 1–2 years focused on BTP/V2.
