Role Summary
- Lead the sustaining engineering function for in-production switch mode power supply products, ensuring reliability, cost, quality, and compliance across the product lifecycle.
- Own change control, component obsolescence management, field issue resolution, and continuous improvement in partnership with Quality, Operations, Supply Chain, and Product Management.
- Balance day-to-day support of production and customers with medium-term design updates and risk mitigation.
Key Responsibilities
- Manage and develop a team of 5+ sustaining engineers; set priorities, allocate resources, and embed best practices.
- Drive component lifecycle management (EOL/PCN), alternate/second-source qualification, and value engineering for cost, quality, and availability.
- Own engineering change management (ECN/ECO), configuration control, and documentation (BOMs, drawings, test specs) with strong release discipline in PLM/ERP.
- Resolve field and factory issues via structured root cause analysis (8D, Fishbone, 5-Whys) and drive corrective/preventive actions (CAPA).
- Maintain and improve product compliance and safety certifications; coordinate with external test labs as needed.
- Oversee reliability improvements (DFMEA/PFMEA, MTBF updates), design updates, and V&V test plans; ensure backward compatibility where required.
- Support manufacturing test strategies (DFT), yield and scrap reduction, and process controls with Operations.
- Guide PCB/electrical redesigns, schematic updates, and layout reviews; ensure documentation accuracy and traceability.
- Track and report KPIs (field failure rates, change cycle time, cost savings, obsolescence risk) and communicate status to stakeholders.
- Partner with suppliers on quality and alternatives; perform technical reviews and support PPAP/FAI where applicable.
- Provide technical input for customer escalations and key accounts; support RMA and service teams.
