This position is responsible for ensuring that the highest level of hotel performance maintaining the focus on achieving all sustainability KPIs and leading sustainability initiatives for the hotel.
This position has as key objectives the continuous improvement and operational implementation of the Guest Experience and online reputation of the hotel by monitoring daily experience performance and guest feedback, representing the guest within the hotel and supporting the Hotel Manager and General Manager on achieving positive results and Guest Experience targets. She/he will also be the champion for the Accor Live Limitless.
