Total 995 Full-time job vacancies in Kuala Lumpur

Position Overview

 We are looking for a proactive and versatile Sales & Marketing Executive to drive both on-ground sales and brand-building activities for our automotive battery division across Malaysia. This dual-function role carries clear accountability for monthly sales budgets and state wholesaler activation targets, alongside measurable marketing deliverables — covering Exide, Sebang, and our house brand Neuton Power.

Key Responsibilities — Sales

• Achieve monthly and quarterly sales budgets by growing the existing dealer and wholesaler network and acquiring new accounts.
• Identify, onboard, and maintain active wholesalers in every assigned state — ensuring regular ordering patterns are established within the 6-month target window.
• Conduct regular field visits to wholesalers, dealers, automotive workshops, petrol stations, and spare parts retailers to sustain relationships and drive sell-through.
• Present product features, pricing, and promotions clearly and persuasively to new and existing customers.
• Monitor stock levels at key accounts and coordinate with the warehouse team to ensure product availability.
• Collect customer feedback and competitor intelligence to feed into marketing and sales planning.
• Process sales orders, follow up on payments, and assist in resolving customer service issues promptly.

Key Responsibilities — Marketing

• Plan and execute trade promotions, product launch events, and in-store merchandising activities for Exide, Sebang, and Neuton Power.
• Develop and manage social media content (Facebook, Instagram, TikTok) and paid digital campaigns to grow brand awareness and generate leads.
• Create and coordinate marketing collaterals — product brochures, price lists, promotional banners, and dealer point-of-sale materials.
• Track and report marketing campaign performance (reach, engagement, leads generated, cost per lead) on a monthly basis.
• Manage the company's e-commerce product listings on Shopee, Lazada, or relevant platforms, including promotional mechanics and response to inquiries.
• Coordinate with brand principals (Exide, Sebang) on co-marketing materials and ensure brand guideline compliance.
• Identify automotive aftermarket trends and recommend timely marketing initiatives to management.

Requirements

• Minimum Diploma or Bachelor's Degree in Business, Marketing, Mass Communication, or a related field.
• 1–3 years of experience in a combined sales and marketing role, preferably within the automotive, FMCG, or industrial distribution industry.
• Hands-on experience managing social media platforms and basic digital marketing tools (Facebook Ads Manager, Canva, Google Analytics, etc.) is an advantage.
• Good communication, presentation, and interpersonal skills — able to interact confidently with customers and cross-functional teams.
• Creative, organised, and able to manage multiple tasks concurrently.
• Proficient in Bahasa Malaysia and English; Mandarin is an added advantage.
• Possess a valid driving license (Class D) and own transport; willing to travel nationally for market visits and events.
• Computer literate — MS Office (Word, Excel, PowerPoint) and basic graphic design tools (e.g., Canva) are a plus.

What We Offer

• Competitive basic salary commensurate with experience.
• Sales incentive and performance bonus scheme tied to KPI attainment.
• Allowances: petrol card / mileage claim, toll, and mobile phone allowance.
• Annual leave, medical benefits, and statutory contributions (EPF, SOCSO, EIS).
• Broad exposure to both sales and marketing disciplines — ideal for building a well-rounded career.

Supportive team environment with mentorship from senior management.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Personal leave

Position Overview

 We are looking for a proactive and versatile Sales & Marketing Executive to drive both on-ground sales and brand-building activities for our automotive battery division across Malaysia. This dual-function role carries clear accountability for monthly sales budgets and state wholesaler activation targets, alongside measurable marketing deliverables — covering Exide, Sebang, and our house brand Neuton Power.

Key Responsibilities — Sales

• Achieve monthly and quarterly sales budgets by growing the existing dealer and wholesaler network and acquiring new accounts.
• Identify, onboard, and maintain active wholesalers in every assigned state — ensuring regular ordering patterns are established within the 6-month target window.
• Conduct regular field visits to wholesalers, dealers, automotive workshops, petrol stations, and spare parts retailers to sustain relationships and drive sell-through.
• Present product features, pricing, and promotions clearly and persuasively to new and existing customers.
• Monitor stock levels at key accounts and coordinate with the warehouse team to ensure product availability.
• Collect customer feedback and competitor intelligence to feed into marketing and sales planning.
• Process sales orders, follow up on payments, and assist in resolving customer service issues promptly.

Key Responsibilities — Marketing

• Plan and execute trade promotions, product launch events, and in-store merchandising activities for Exide, Sebang, and Neuton Power.
• Develop and manage social media content (Facebook, Instagram, TikTok) and paid digital campaigns to grow brand awareness and generate leads.
• Create and coordinate marketing collaterals — product brochures, price lists, promotional banners, and dealer point-of-sale materials.
• Track and report marketing campaign performance (reach, engagement, leads generated, cost per lead) on a monthly basis.
• Manage the company's e-commerce product listings on Shopee, Lazada, or relevant platforms, including promotional mechanics and response to inquiries.
• Coordinate with brand principals (Exide, Sebang) on co-marketing materials and ensure brand guideline compliance.
• Identify automotive aftermarket trends and recommend timely marketing initiatives to management.

Requirements

• Minimum Diploma or Bachelor's Degree in Business, Marketing, Mass Communication, or a related field.
• 1–3 years of experience in a combined sales and marketing role, preferably within the automotive, FMCG, or industrial distribution industry.
• Hands-on experience managing social media platforms and basic digital marketing tools (Facebook Ads Manager, Canva, Google Analytics, etc.) is an advantage.
• Good communication, presentation, and interpersonal skills — able to interact confidently with customers and cross-functional teams.
• Creative, organised, and able to manage multiple tasks concurrently.
• Proficient in Bahasa Malaysia and English; Mandarin is an added advantage.
• Possess a valid driving license (Class D) and own transport; willing to travel nationally for market visits and events.
• Computer literate — MS Office (Word, Excel, PowerPoint) and basic graphic design tools (e.g., Canva) are a plus.

What We Offer

• Competitive basic salary commensurate with experience.
• Sales incentive and performance bonus scheme tied to KPI attainment.
• Allowances: petrol card / mileage claim, toll, and mobile phone allowance.
• Annual leave, medical benefits, and statutory contributions (EPF, SOCSO, EIS).
• Broad exposure to both sales and marketing disciplines — ideal for building a well-rounded career.

Supportive team environment with mentorship from senior management.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Personal leave

TARAF PELANTIKAN :

• Lantikan Kontrak

MAKLUMAT SYARAT LANTIKAN :

• Maklumat syarat lantikan/gaji boleh dicapai melalui portal rasmi Suruhanjaya Perkhidmatan Awam Malaysia (SPA) dipautan SPA - PENOLONG JURUAUDIT GRED W5

KELAYAKAN :

• Warganegara Malaysia;
• Berumur tidak kurang dari 18 tahun pada tarikh tutup iklan jawatan;
• Memiliki Kepujian (sekurang-kurangnya Gred C) dalam subjek Bahasa Melayu pada peringkat SPM/SVM atau kelulusan yang diiktiraf setaraf dengannya oleh Kerajaan; dan
• Calon bagi lantikan hendaklah memiliki kelayakan seperti berikut:
• Sijil dalam bidang Pengajian Perniagaan atau Penyimpanan Kira yang diiktiraf oleh Kerajaan atau kelayakan yang diiktiraf setaraf dengannya;atau
• Certified Accounting Technician (CAT) yang diiktiraf oleh Kerajaan;atau
• Diploma Perakaunan atau Diploma dalam bidang Pengajian Perniagaan, Kewangan atau Perbankan yang diiktiraf oleh Kerajaan atau kelayakan yang diiktiraf setaraf dengannya.

DESKRIPSI TUGAS :

• Mengurus dan menyelaras hal-hal yang melibatkan pengauditan berkaitan hal ehwal pentadbiran dan sumber bagi memastikan fungsi Unit Audit Dalam dapat dilaksanakan dengan cekap dan berkesan selaras dengan visi, misi dan objektif PSM.
• Melaksanakan audit, menyemak rekod dan dokumen, serta membantu dalam penyediaan laporan audit.
• Membantu dalam memastikan sumber organisasi digunakan dengan cekap dan berkesan, serta mematuhi peraturan dan prosedur yang ditetapkan.

CALON-CALON YANG BERMINAT, SILA :

1) KLIK "QUICK APPLY" ATAU

2) E-MEL : kerjaya@stadium.gov.my

SERTA MENGEMUKAKAN :

1) SIJIL-SIJIL KELAYAKAN (Sijil SPM / Diploma / Ijazah yang berkaitan jawatan dipohon)

2) RESUME

Hanya calon yang melepasi tapisan akan dipanggil ke sesi temuduga.

Calon yang tidak dihubungi dalam tempoh tiga (3) bulan selepas tarikh tutup permohonan adalah dianggap tidak berjaya.

TARIKH TUTUP PERMOHONAN

TARIKH TUTUP IKLAN : 28 JUN 2026 (AHAD)

TARAF PELANTIKAN :

• Lantikan Kontrak

MAKLUMAT SYARAT LANTIKAN :

• Maklumat syarat lantikan/gaji boleh dicapai melalui portal rasmi Suruhanjaya Perkhidmatan Awam Malaysia (SPA) dipautan SPA - PENOLONG AKAUNTAN GRED W5

KELAYAKAN :

• Warganegara Malaysia;
• Berumur tidak kurang dari 18 tahun pada tarikh tutup iklan jawatan;
• Memiliki Kepujian (sekurang-kurangnya Gred C) dalam subjek Bahasa Melayu pada peringkat SPM/SVM atau kelulusan yang diiktiraf setaraf dengannya oleh Kerajaan; dan
• Calon bagi lantikan hendaklah memiliki kelayakan seperti berikut:
• Sijil dalam bidang Pengajian Perniagaan atau Penyimpanan Kira yang diiktiraf oleh Kerajaan atau kelayakan yang diiktiraf setaraf dengannya;atau
• Certified Accounting Technician (CAT) yang diiktiraf oleh Kerajaan;atau
• Diploma Perakaunan atau Diploma dalam bidang Pengajian Perniagaan, Kewangan atau Perbankan yang diiktiraf oleh Kerajaan atau kelayakan yang diiktiraf setaraf dengannya.

DESKRIPSI TUGAS :

• Merekod dan menyelenggara transaksi kewangan dalam sistem perakaunan.
• Memastikan semua urusan kewangan mematuhi akta, peraturan kewangan, pekeliling dan prosedur yang berkuat kuasa.
• Membantu dalam pengurusan belanjawan, pemantauan peruntukan dan penyediaan maklumat kewangan bagi tujuan perancangan organisasi.
• Membantu dalam penyediaan laporan kewangan bulanan, suku tahunan dan tahunan untuk tujuan pengurusan dan audit.
• Mengurus dan memproses baucar bayaran, tuntutan serta pembayaran kepada pembekal, kontraktor dan kakitangan mengikut prosedur kewangan yang ditetapkan.

CALON-CALON YANG BERMINAT, SILA :

1) KLIK "QUICK APPLY" ATAU

2) E-MEL : kerjaya@stadium.gov.my

SERTA MENGEMUKAKAN :

1) SIJIL-SIJIL KELAYAKAN (Sijil SPM / Diploma / Ijazah yang berkaitan jawatan dipohon)

2) RESUME

Hanya calon yang melepasi tapisan akan dipanggil ke sesi temuduga.

Calon yang tidak dihubungi dalam tempoh tiga (3) bulan selepas tarikh tutup permohonan adalah dianggap tidak berjaya.

TARIKH TUTUP PERMOHONAN

TARIKH TUTUP IKLAN : 28 JUN 2026 (AHAD)

TARAF PELANTIKAN :

• Lantikan Kontrak

MAKLUMAT SYARAT LANTIKAN :

• Maklumat syarat lantikan/gaji boleh dicapai melalui portal rasmi Suruhanjaya Perkhidmatan Awam Malaysia (SPA) dipautan SPA – AKAUNTAN GRED WA9

KELAYAKAN :

• Warganegara Malaysia;
• Berumur tidak kurang dari 18 tahun pada tarikh tutup iklan jawatan;
• Memiliki Kepujian (sekurang-kurangnya Gred C) dalam subjek Bahasa Melayu pada peringkat SPM/SVM atau kelulusan yang diiktiraf setaraf dengannya oleh Kerajaan; dan
• Memiliki Ijazah Sarjana Muda Perakaunan yang diiktiraf oleh Kerajaan atau kelayakan yang diiktiraf setaraf dengannya.

DESKRIPSI TUGAS :

• Mengendalikan fungsi kewangan/ perakaunan harian.
• Menyemak dan memastikan semua data dalam sistem perakaunan dimasukkan dengan betul dan tepat
• Pemeriksaan harian untuk transaksi lejar am.
• Memastikan semua transaksi perakaunan mengikut piawaian perakaunan (MPSAS).
• Menyediakan dan menyemak dokumen berkaitan perakaunan dan kewangan untuk rujukan dalaman atau pengesahan dan kelulusan Pengurusan.
• Memantau baki bank, pindahan dana dan kedudukan aliran tunai jabatan.
• Menyediakan bajet/unjuran kewangan tahunan dan sasaran prestasi.
• Menyediakan dan menyemak laporan kewangan dan akaun kepada pengurusan dan kementerian.
• Menyediakan, menyemak dan membuat penyelarasan semua lejar am, pemiutang akaun dan penghutang akaun.

CALON-CALON YANG BERMINAT, SILA :

1) KLIK "QUICK APPLY" ATAU

2) E-MEL : kerjaya@stadium.gov.my

SERTA MENGEMUKAKAN :

1) SIJIL-SIJIL KELAYAKAN (Sijil SPM / Diploma / Ijazah yang berkaitan jawatan dipohon)

2) RESUME

Hanya calon yang melepasi tapisan akan dipanggil ke sesi temuduga.

Calon yang tidak dihubungi dalam tempoh tiga (3) bulan selepas tarikh tutup permohonan adalah dianggap tidak berjaya.

TARIKH TUTUP PERMOHONAN

TARIKH TUTUP IKLAN : 28 JUN 2026 (AHAD)

General Accounting

• Handle full set of accounts for small/medium companies and dormant companies
• Maintain proper documentation and filing for all accounting transactions
• Ensure accuracy and completeness of financial and operational records

Accounts Payable (AP)

• Verify monthly AP reports for accuracy and payments
• Prepare supplier payments via online banking
• Liaise with liners regarding payment matters and collection of Bills of Lading
• Assist in month-end closing activities
• Prepare and compile reports related to sales, purchases, and operational transactions

Accounts Receivable (AR)

• Review invoices prepared by the shipping team
• Follow up on customer collections and monitor outstanding payments
• Prepare and monitor weekly AR aging reports
• Update customer statements upon receipt of payments
• Monitor and track incoming funds
• Liaise with banks on exchange rates and forex contracts
• Handle submission of trade documents, including Letter of Credit (LC) and CAD documentation
• Review Letters of Credit and prepare supporting documents
• Record and reconcile bank transactions, including cash, cheques, and payment vouchers

Ad Hoc Duties

• Support the team in all financial activities, including ad hoc financial reporting and analysis
• Perform any other tasks as directed by Management to support the Company’s objectives

Perks & Benefits

• Regular team activities
• Personal leave
• Personal development opportunities

The Assistant Director of Marketing & Communications (AD M&C) supports the Director in planning, developing, and executing strategic marketing and communication initiatives to enhance brand awareness, drive business growth, and maintain a consistent brand voice across all channels. This role leads a team of marketing professionals and ensures campaigns are aligned with business objectives.

Key Responsibilities:

1. Strategic Marketing & Planning

• Assist in developing annual marketing and communication strategies.
• Analyze market trends, customer insights, and competitor activity to inform strategies.
• Collaborate with departments to align marketing plans with business goals.

2. Brand & Communications Management

• Ensure consistent brand messaging across all marketing materials and platforms.
• Oversee corporate communications, PR activities, and internal communications.
• Manage media relations and act as a liaison with external agencies.

3. Digital Marketing & Campaigns

• Oversee digital marketing initiatives including social media, website, and email campaigns.
• Track performance metrics, analyze ROI, and optimize campaigns accordingly.
• Lead content creation strategies for various platforms.

4. Team Leadership & Development

• Manage and mentor marketing and communications staff.
• Assign responsibilities, monitor progress, and ensure deadlines are met.
• Foster a creative and collaborative team environment.

5. Budget & Vendor Management

• Assist in preparing and managing marketing budgets.
• Coordinate with vendors, agencies, and partners to execute campaigns efficiently.
• Ensure cost-effectiveness and adherence to budget allocations.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Parking Allowance
• Free Duty Meals
• Birthday Leave

The Rooms Division Manager is responsible for overseeing the overall operations of the Front Office, Housekeeping, Guest Services, Concierge, and other Rooms Division functions. The role ensures exceptional guest experiences, operational efficiency, revenue optimization, and compliance with hotel standards while leading and developing the Rooms Division team.

Key Responsibilities

Operations Management

• Oversee the daily operations of the Front Office, Housekeeping, Concierge, Bell Service, and Guest Relations.
• Ensure smooth coordination between departments to deliver exceptional guest experiences.
• Monitor and maintain hotel service standards, policies, and procedures.
• Conduct regular inspections of guest rooms, public areas, and operational facilities.
• Resolve guest complaints and service recovery issues promptly and professionally.

Guest Experience

• Ensure high levels of guest satisfaction and loyalty.
• Monitor guest feedback, online reviews, and satisfaction scores.
• Implement action plans to improve service quality and guest experience.
• Maintain a visible presence in guest areas to engage with guests and support the team.

Revenue & Financial Management

• Collaborate with Revenue Management and Sales teams to maximize room revenue.
• Monitor room inventory, occupancy, ADR, RevPAR, and forecasting reports.
• Manage departmental budgets and control operational expenses.
• Identify opportunities to increase revenue and improve operational efficiency.

Housekeeping Management

• Ensure guest rooms and public areas meet cleanliness and brand standards.
• Monitor room readiness and coordinate closely with Front Office on room availability.
• Oversee inventory control and ordering of housekeeping supplies and equipment.
• Ensure proper maintenance reporting and follow-up.

Front Office Management

• Ensure efficient check-in, check-out, reservations, and guest service processes.
• Monitor room allocation and guest requests.
• Ensure compliance with cash handling and audit procedures.
• Review daily reports and operational performance metrics.

Leadership & Team Development

• Lead, coach, and develop Rooms Division employees.
• Conduct performance evaluations and provide regular feedback.
• Identify training needs and support employee development initiatives.
• Foster a positive and productive working environment.
• Ensure proper staffing levels and workforce planning.

Health, Safety & Compliance

• Ensure compliance with hotel policies, brand standards, and local regulations.
• Support emergency response procedures and crisis management plans.
• Maintain workplace safety standards and promote a safe working environment.
• Ensure compliance with security, fire, and health & safety requirements.

Administration & Reporting

• Prepare operational reports, forecasts, and departmental performance reviews.
• Analyze operational trends and recommend improvements.
• Participate in management meetings and strategic planning sessions.
• Monitor departmental KPIs and implement corrective actions when required.

Requirements

• Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, or related field.
• Minimum 5–8 years of hotel operations experience with at least 2–3 years in a managerial role.
• Strong knowledge of Front Office and Housekeeping operations.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of hotel PMS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends and public holidays when required.

Key Performance Indicators (KPIs)

• Guest Satisfaction Scores (GSS)
• Online Reputation Scores
• Room Cleanliness and Quality Audit Scores
• Occupancy, ADR, and RevPAR Performance
• Front Office and Housekeeping Productivity
• Employee Engagement and Turnover Rates
• Budget and Cost Control Performance
• Compliance with Brand Standards and Audit Requirements

Perks & Benefits

• Nearby public transport
• Free Working Meals
• Car Parking Allowance OR Motorbike Allowance
• Official Phone will be provided
• Long Service Award
• IHG Friends and Family Rate Programe (Aligned with IHG Benefits)
• Birthday Leave
• Laundry
• Maternity / Paternity Leave
• Insurance and Health Care Plan

The Accounts Executive (F&B Cost Controller) is responsible for monitoring and controlling food and beverage costs, ensuring accurate inventory management, conducting cost analysis, and maintaining proper financial records. The role supports profitability by identifying cost-saving opportunities, ensuring compliance with company policies, and providing timely financial reports related to F&B operations.

Key Responsibilities

Cost Control & Analysis

• Monitor and control food and beverage costs to ensure alignment with budget and company targets.
• Conduct daily, weekly, and monthly cost analysis for all F&B outlets.
• Prepare food cost, beverage cost, and menu profitability reports.
• Analyze variances between actual and theoretical costs and investigate discrepancies.
• Recommend cost-saving initiatives and process improvements to management.

Inventory Management

• Conduct regular stock counts and inventory audits for food, beverage, and operating supplies.
• Reconcile physical inventory with system records and investigate variances.
• Monitor inventory turnover and stock movement.
• Ensure proper stock control procedures are followed by all F&B outlets and stores.
• Verify inventory adjustments, transfers, spoilage, breakage, and write-offs.

Purchasing & Receiving Control

• Review purchase orders, receiving records, and supplier invoices for accuracy.
• Ensure purchases comply with approved specifications and company policies.
• Verify prices against approved supplier quotations and contracts.
• Monitor market price fluctuations and report significant changes.

Financial Reporting

• Prepare monthly F&B cost reports and management summaries.
• Assist in month-end closing activities related to F&B operations.
• Generate reports on food cost percentage, beverage cost percentage, and consumption trends.
• Support budgeting and forecasting exercises for F&B departments.
• Maintain accurate documentation and filing of cost control records.

Operational Support

• Work closely with the Executive Chef, F&B Manager, Purchasing, Receiving, and Store departments.
• Review recipes, portion controls, and menu costing.
• Ensure standard recipes and pricing structures are updated and maintained.
• Participate in menu engineering and profitability analysis.

Compliance & Audit

• Ensure compliance with internal controls, financial policies, and hotel procedures.
• Support internal and external audit requirements.
• Maintain confidentiality of financial information and records.
• Ensure all documentation is complete and audit-ready.

Requirements

• Diploma or Bachelor's Degree in Accounting, Finance, Hospitality Management, or a related field.
• Minimum 2–4 years of experience in Cost Control, Finance, Accounting, or F&B Cost Management, preferably in the hospitality industry.
• Strong understanding of food and beverage operations and inventory management.
• Proficiency in Microsoft Excel and accounting/POS systems.
• Strong analytical, numerical, and problem-solving skills.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.

Key Performance Indicators (KPIs)

• Food Cost Percentage Achievement
• Beverage Cost Percentage Achievement
• Inventory Variance Accuracy
• Timeliness of Monthly Cost Reports
• Reduction in Cost Leakage and Wastage
• Stock Count Accuracy
• Compliance with Internal Controls and Audit Requirements
• Budget Adherence and Cost Savings Initiatives

• Insurance Plan
• Annual Leave
• Medical Leave
• Long Service Award
• Birthday Leave

Responsible for driving hotel revenue through proactive sales activities, account management, event coordination, and business development. The role focuses on identifying new business opportunities, maintaining strong client relationships, achieving revenue targets, and ensuring seamless execution of events and group bookings while delivering exceptional guest satisfaction.

Key Responsibilities

Sales & Business Development

• Generate new business opportunities through prospecting, networking, cold calling, and sales visits.
• Maintain and grow relationships with existing corporate, government, travel trade, and event clients.
• Develop and implement sales strategies to achieve departmental revenue targets.
• Conduct market research and competitor analysis to identify business opportunities.
• Prepare and present proposals, contracts, and rate agreements to clients.
• Participate in sales calls, site inspections, trade shows, and networking events.
• Negotiate rates and contract terms while maximizing hotel profitability.

Account Management

• Manage and maintain a portfolio of key accounts.
• Ensure regular client engagement and follow-up to secure repeat business.
• Monitor account production and develop action plans to increase revenue.
• Maintain accurate client records and sales activities in the hotel's CRM system.

Events & Group Coordination

• Handle inquiries for meetings, conferences, social events, and group bookings.
• Coordinate event requirements between clients and hotel operational departments.
• Conduct site inspections and pre-event meetings with clients.
• Prepare Banquet Event Orders (BEOs), contracts, and event documentation.
• Ensure all event details are communicated accurately and executed successfully.
• Follow up with clients after events to obtain feedback and future business opportunities.

Revenue Management

• Achieve monthly, quarterly, and annual sales targets.
• Monitor market trends and recommend pricing strategies.
• Maximize room, banquet, catering, and ancillary revenue opportunities.
• Prepare sales forecasts, pipeline reports, and business performance updates.

Administration & Reporting

• Maintain accurate sales records and documentation.
• Prepare weekly and monthly sales reports.
• Ensure compliance with company policies, procedures, and brand standards.
• Support budgeting and business planning activities.

Leadership & Team Support (Applicable for Senior Sales Manager / Director of Sales)

• Lead, coach, and mentor sales team members.
• Conduct performance reviews and support staff development.
• Assist in developing annual sales and marketing plans.
• Drive team performance to achieve departmental objectives.
• Collaborate with other department heads to ensure business success.

Requirements

• Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or related field.
• Minimum 1–8 years of experience in hotel sales, catering sales, events management, or related hospitality roles (depending on position level).
• Strong communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Proficient in Microsoft Office and hotel sales systems.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Results-oriented with a proven ability to achieve revenue targets.

Key Performance Indicators (KPIs)

• Achievement of sales and revenue targets.
• New business acquisition and account growth.
• Client retention and repeat business.
• Event conversion ratio.
• Guest and client satisfaction scores.
• Accuracy and timeliness of reporting and documentation.

• Annual Leave
• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Marriage Leave
• Long Service Award
• Parking Allowance

TThe Assistant Human Resources Manager supports the Human Resources Manager in overseeing the daily HR operations and ensuring the effective implementation of HR policies, procedures, and initiatives. The role is responsible for coordinating recruitment, employee relations, training, payroll support, administration, and compliance while maintaining accurate HR records and providing administrative support to the department.

Key Responsibilities

Recruitment & Onboarding

• Coordinate and manage the end-to-end recruitment process, including job postings, candidate screening, interview scheduling, and reference checks.
• Prepare employment contracts, offer letters, and onboarding documents.
• Conduct orientation and onboarding programs for new employees.
• Maintain recruitment records and employee files.

Employee Relations

• Assist in handling employee inquiries, grievances, and disciplinary matters in accordance with company policies.
• Support employee engagement activities and welfare programs.
• Ensure effective communication between management and employees.

HR Administration

• Maintain and update employee records, databases, and HR documentation.
• Monitor employee confirmations, contract renewals, transfers, promotions, and resignations.
• Prepare HR reports, manpower statistics, and monthly HR metrics.
• Ensure proper filing and confidentiality of employee information.

Payroll & Benefits Administration

• Support payroll processing by ensuring timely submission of attendance, leave, and other payroll-related information.
• Administer employee benefits, insurance, and statutory requirements.
• Liaise with relevant government agencies regarding employment-related matters.

Training & Development

• Coordinate training programs, workshops, and employee development initiatives.
• Maintain training records and monitor training completion.
• Assist in identifying training needs and development opportunities.

Compliance & Policy Implementation

• Ensure compliance with labor laws, company policies, and regulatory requirements.
• Assist in developing, reviewing, and implementing HR policies and procedures.
• Support internal and external audits related to HR matters.

General HR Operations

• Support the HR Manager in achieving departmental goals and objectives.
• Coordinate HR projects and initiatives as assigned.
• Provide guidance and support to employees and department heads on HR-related matters.
• Perform any other duties assigned by management.

Requirements

• Bachelor's Degree or Diploma in Human Resources, Business Administration, or a related field.
• Minimum 3–5 years of experience in Human Resources, preferably in the hospitality industry.
• Knowledge of employment laws, payroll administration, and HR best practices.
• Strong communication, interpersonal, and organizational skills.
• Proficient in Microsoft Office applications and HR systems.
• Ability to handle confidential information with professionalism and discretion.
• This combined JD covers both the strategic support expected from an Assistant HR Manager and the operational/administrative responsibilities typically handled by an HR Coordinator.

• Birthday Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free duty meals

Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – As the F&B Attendant, you’ll serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Your day-to-day:

• Greet and welcome all guests and take beverage and food orders in a prompt and professional manner
• Be attentive to guest’s needs
• Prepare food and beverages for service to guests and present food according to established health and presentation standards
• Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable
• Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary
• Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift
• Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident to the Supervisor or Manager on duty
• Take action to solve guest problems/complaints and use established guidelines for any service recovery to ensure guest satisfaction
• Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service
• May receive guest payments and process transactions as outlined in the cash and charge procedures as needed
• May assist with other duties as assigned

Accountability Key Metrics –

· Completion of daily operational tasks

What we need from you?

• Basic reading and writing. Food service experience with general knowledge of restaurant operations preferred. Must be at the minimum age to serve alcohol in line with any local legislative requirements.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

• Free Duty Meals
• Birthday Leave
• Overtime / Night Shift / Transportation Allowance
• Annual Leave
• Maternity / Paternity Leave

The Rooms Controller cum Guest Relations Executive is responsible for managing room inventory, monitoring reservations, and optimizing room allocation while delivering exceptional guest service. This role bridges operations and guest relations to ensure both efficient hotel performance and memorable guest experiences.

Key Responsibilities:

1. Rooms Control / Inventory Management

• Monitor room availability, reservations, and room status on a daily basis.
• Ensure optimal room allocation to maximize occupancy and revenue.
• Coordinate with housekeeping, front office, and reservations to maintain accurate room inventory.
• Prepare daily, weekly, and monthly rooms reports, including forecast and occupancy analysis.

2. Guest Relations

• Welcome and assist VIP and walk-in guests.
• Respond to guest inquiries, requests, and complaints promptly and professionally.
• Coordinate special arrangements for guests (e.g., birthdays, anniversaries, VIP services).
• Maintain positive guest feedback and strive to exceed guest expectations.

3. Coordination & Communication

• Liaise with housekeeping, reservations, and concierge to ensure smooth operations.
• Communicate any room status changes, maintenance issues, or guest requests to relevant departments.
• Assist in training and guiding junior front office and guest relations staff.

4. Reporting & Analysis

• Maintain accurate daily room inventory and revenue reports.
• Provide insights on occupancy trends and suggest strategies to optimize room usage.
• Assist management in improving operational efficiency and guest satisfaction metrics.

Qualifications & Skills:

• Diploma or degree in Hospitality / Hotel Management or related field.
• Minimum 2–3 years experience in Front Office, Reservations, or Guest Relations.
• Excellent communication and interpersonal skills.
• Proficiency in PMS software (Opera) and MS Office.
• Ability to multi-task, prioritize, and work under pressure.
• Detail-oriented, organized, and guest-focused.

• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free Duty Meals

The Demi Chef / Commis Chef is responsible for assisting in the preparation, cooking, and presentation of food in accordance with hotel standards and recipes. The role supports the kitchen team in maintaining food quality, hygiene, and operational efficiency while ensuring a positive dining experience for guests.

Key Responsibilities

Food Preparation & Production

• Prepare, cook, and present food according to approved recipes and hotel standards.
• Assist in daily mise en place and food preparation activities.
• Ensure consistency in food quality, taste, portioning, and presentation.
• Support the kitchen team during breakfast, lunch, dinner, banquets, and special events.
• Assist in preparing ingredients, sauces, garnishes, and other menu items as required.
• Ensure all food items are prepared and served within established timelines.

Kitchen Operations

• Maintain cleanliness and organization of workstations, kitchen equipment, and storage areas.
• Ensure proper handling, storage, and labeling of food products.
• Monitor stock levels and inform supervisors of shortages or replenishment needs.
• Minimize food wastage and follow portion control guidelines.
• Assist in receiving and checking food deliveries when required.

Food Safety & Hygiene

• Adhere to food safety, hygiene, and sanitation standards at all times.
• Ensure compliance with HACCP, local health regulations, and hotel policies.
• Practice safe food handling procedures and proper temperature control.
• Maintain personal hygiene and professional appearance standards.

Teamwork & Communication

• Work closely with other kitchen team members to ensure smooth operations.
• Follow instructions from senior chefs and supervisors.
• Support colleagues during peak service periods and special events.
• Participate in training sessions and continuous learning opportunities.

Quality Control

• Ensure all dishes meet the hotel's quality standards before service.
• Report equipment malfunctions, safety hazards, or operational concerns to supervisors.
• Assist in maintaining kitchen standards and continuous improvement initiatives.

Requirements

• Certificate, Diploma, or relevant qualification in Culinary Arts, Hospitality, or related field is preferred.
• Previous kitchen experience in a hotel, restaurant, or catering environment is an advantage.
• Basic knowledge of food preparation, cooking techniques, and food safety standards.
• Ability to work in a fast-paced environment.
• Strong teamwork and communication skills.
• Willingness to work shifts, weekends, and public holidays.

Key Performance Indicators (KPIs)

• Food Quality and Consistency
• Compliance with Food Safety and Hygiene Standards
• Kitchen Cleanliness and Organization
• Food Wastage Control
• Timely Food Preparation and Service
• Teamwork and Operational Support
• Guest Satisfaction and Feedback
• Compliance with Standard Recipes and Portion Control

• Free Duty Meals
• Uniform
• Birthday Leave
• Annual Leave
• Sick Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave

The Housekeeping Supervisor (Rooms) is responsible for supervising the daily housekeeping operations of guest rooms and assigned areas, ensuring cleanliness, maintenance, and presentation standards are consistently achieved. The role involves leading room attendants, conducting inspections, monitoring productivity, and ensuring a high level of guest satisfaction in accordance with hotel brand standards.

Key Responsibilities

Operations Management

• Supervise and coordinate the daily activities of Room Attendants and Housekeeping Attendants.
• Assign room cleaning schedules and work assignments based on occupancy levels and operational requirements.
• Ensure guest rooms, corridors, pantries, and assigned areas are cleaned and maintained according to hotel standards.
• Monitor room status and coordinate closely with Front Office regarding room availability and guest requests.
• Conduct daily briefings and communicate operational updates to the housekeeping team.

Room Inspection & Quality Control

• Inspect guest rooms and public areas to ensure cleanliness, maintenance, and presentation standards are met.
• Ensure VIP rooms, long-stay rooms, and special requests are prepared according to requirements.
• Identify and report maintenance issues and follow up on corrective actions.
• Monitor housekeeping productivity and quality standards.
• Ensure all guestrooms are ready for sale within established timelines.

Guest Service

• Respond promptly and professionally to guest requests and complaints.
• Coordinate with relevant departments to ensure guest needs are fulfilled.
• Support service recovery efforts and ensure guest satisfaction.
• Maintain a visible presence on guest floors to ensure service excellence.

Inventory & Asset Control

• Monitor housekeeping supplies, linen, guest amenities, and equipment usage.
• Conduct regular inventory checks and report shortages.
• Ensure proper handling, storage, and issuance of housekeeping supplies.
• Minimize wastage and control operational costs.

Team Leadership & Training

• Train, coach, and guide Room Attendants on housekeeping standards and procedures.
• Monitor employee performance and provide constructive feedback.
• Assist in onboarding and orientation of new housekeeping team members.
• Promote teamwork, discipline, and a positive work environment.

Health, Safety & Compliance

• Ensure compliance with hotel policies, housekeeping procedures, and brand standards.
• Adhere to workplace health and safety regulations.
• Ensure proper handling and storage of cleaning chemicals and equipment.
• Maintain high standards of hygiene, cleanliness, and safety throughout assigned areas.

Administration & Reporting

• Prepare daily room inspection reports and productivity reports.
• Monitor attendance, scheduling, and manpower deployment.
• Report maintenance defects, lost and found items, and operational concerns.
• Assist management with departmental reporting and audits.

Requirements

• Diploma, Certificate, or equivalent qualification in Hospitality Management or a related field is preferred.
• Minimum 2–3 years of housekeeping experience, preferably with supervisory experience in a hotel environment.
• Strong knowledge of housekeeping operations, cleaning procedures, and room inspection standards.
• Good leadership, communication, and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Basic computer literacy and familiarity with hotel property management systems is an advantage.
• Willingness to work shifts, weekends, and public holidays.

Key Performance Indicators (KPIs)

• Guest Room Cleanliness Scores
• Housekeeping Quality Audit Results
• Guest Satisfaction Scores
• Room Readiness and Turnaround Time
• Productivity and Efficiency of Room Attendants
• Linen and Supply Cost Control
• Compliance with Brand Standards and Safety Procedures
• Employee Performance and Attendance

• Birthday Leave
• Free Duty Meals
• Uniform
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Annual Leave
• Medical Leave