Total 3 Manager job vacancies in Williamstown North

Job description

TenderLink is recognised as the market leading provider of tender notification services and online tendering technology throughout Australasia. We are seeking an Account Manager to join our team. In this role, you will be responsible for driving revenue through increased portal activity, ensuring our SAAS Customers use their portals to their full potential, thereby improving the service for TenderLink Subscribers and their access to current and relevant business opportunities. The aim is to achieve a 15% YOY increase in portal usage.

The key objectives for this role are to increase uptake and ongoing use of Experian TenderLink products and services in the market and thereby grow Experian TenderLink' s revenue through existing and new products as well as through cross selling and promoting Experian products that align with Experian TenderLink customers.

What you'll need to bring to the role & Experian

• Able to drill down to isolate problems customers may be experiencing
• A proven commitment to detail and customer "follow through"
• Persuasive communicator – demonstrating well developed oral and written skills
• Experience establishing communication and engagement with prospects across all customer organisational levels
• Experience following a clear process for outreach using different methods (cold calling, cold emailing, LinkedIn), and under pressure
• Able to constantly prioritise activities and make quick decisions based on rational analysis

Work that matters - What you'll be doing

• Implement TenderLink's Account Management Strategy aimed at onboarding new customers, increasing portal usage, reducing customer churn and cross-selling Experian solutions.
• Achieve agreed customer engagement Targets
• Achieve revenue targets
• Achieve upselling and cross-selling Targets.
• On-board new SaaS customers
• Closely monitor customers usage in the first 3 months.
• Provide detailed onboarding support and training.
• Educate and support SaaS customers to notify tenders and award notices using the TenderLink platform.
• Provide SaaS customers with technical know-how and advice on best practice to fully utilise the potential of their portals to accurately target subscribers.
• Identify opportunities to widen the usage of TenderLink's products and services in organisations where procurement is decentralised.

We’re looking for an experienced analytic Account Manager to support and grow the NielsenIQ BookScan retailer panel in Australia. In this role, you’ll act as a trusted advisor to retailers, analyse and deliver high-quality insights, and ensure the accuracy and integrity of BookScan data. You’ll manage the BookScan panel and key relationships, contribute to panel growth, and collaborate across the business to enhance our products and services. 

Responsibilities 

• Panel Management: Manage and support retailer accounts participating in the BookScan panel 
• Client Engagement: Recruit new retailers, manage onboarding/offboarding, and strengthen panel engagement; Build strong client relationships through presentations, workshops, and ongoing communication 
• Training & Enablement:  Provide training to help clients maximise the value of BookScan services 
• Data Quality: Ensure accurate weekly data through quality checks, issue resolution, and regular retailer audits 
• Insight & Analysis:  Deliver clear, actionable insights by using your analytic skills to work with multiple data sources 
• Work with BookData colleagues, the General Manager, and wider NIQ teams on product improvements and integrated solutions 
• Contribute positively to team culture and uphold NielsenIQ values 

Are you ready to make a real difference in patients’ lives? At Sobi, we’re on a mission to transform the rare disease space, and we’re looking for a passionate, driven Key Account Manager to join us as we launch groundbreaking new products in Australia.

This is your opportunity to be part of something extraordinary. You’ll work at the forefront of rare disease treatment, building strong partnerships with healthcare professionals (HCPs), driving patient identification, and enabling access to life-changing therapies. Every day, your work will help address unmet medical needs and improve patient outcomes.

What You’ll Do

• Lead with purpose: Build and nurture long-term relationships with HCPs, providing expert education on rare diseases and Sobi’s innovative portfolio.
• Drive impact: Execute commercial strategies that deliver results, achieve sales targets, grow market share, and remove barriers to patient care.
• Be the expert: Develop deep knowledge of therapeutic areas, patient journeys, multi-disciplinary teams and treatment options to support rapid diagnosis and optimal care.
• Collaborate for success: Work cross-functionally with marketing, medical, and patient support teams to deliver value-based solutions and impactful educational events.
• Innovate and adapt: Use data-driven insights, CRM and digital tools to optimize engagement and territory planning.