Total 23 Manager job vacancies in Manila

We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne.

Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance.

As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.

About the role

The Junior Case Manager is responsible for providing exceptional support to customers by managing both technical and non-technical issues related to Expereo’ s services. This role involves handling customer interactions, creating and managing support cases, and optimizing service processes to ensure an excellent customer experience.

Responsibilities

• Obtain and verify customer order details through follow-up with customers and internal teams to generate accurate and prioritized support cases or tickets.
• Process & take action on the Supplier and / or Customer Maintenance communications
• Work together with a team of Network Engineers towards a common preset goal 
• Responsible for Network & Data Communication Systems 
• Customer Excellence (internal/external customer engagement and relationship management): 
• Should be customer support ordinated candidate, should have very good knowledge of customer service processes. 
• Good knowledge of ITIL Framework. 
• To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, integrity and desire to support others. 
• To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures. 
• To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel. 
• Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems and work processes.

• At least 5 years of experience in IT/Telecommunications.
• Bachelor’s degree in computer engineering/science, Information Technology, Electronics
• and Communications Engineering or equivalent
• Thorough understanding of Routing and switching, SD-wan and cloud concepts.
• Integrity Monitoring and Management, Two-Factor
• Good understanding of IT best practices and procedures, like ITIL v3.
• Excellent communication skills, very good verbal and written English skills.
• Project management skills.
• Self-motivated with ability to perform under tight deadlines and high pressure
• TCP/IP, Network Configuration Management, VPNs, Information Security Standards and Compliance requirements
• Switching technologies with extensive hands-on Cisco & Catalyst Switches.
• Extensive hands-on on switching technologies like STP, VLANs, multi-layer switching etc.
• Switching infrastructure considerations like QoS and POE etc.
• Routing technologies extensive hands-on Cisco and Juniper routers. In depth understanding of OSPF and other routing
• Flexibility in working different shift hours

Beyond the Job

We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work.

EEO (Equal Employments Opportunities) Statement:

Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.

Roles & responsibilities 

• Integration Design: Act as a solution architect and design the integration blueprint, focusing on enabling functionalities such as punch-out catalogs, invoicing and source-to-pay processes between the ERP system and third-party applications.
• API Enablement: Lead the API enablement process, ensuing seamless data exchange and communication between the ERP and procurement cloud tools.
• Integration Build and Deployment: Develop and implement the integration solution and oversee the deployment and configuration of the integration, working closely with the technical and functional teams to ensure a smooth and successful deployment.
• Engagement Roles: Undertake key roles, including but not limited to Integration Design, across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• API expertise: Proven experience in API enablement/CSV file management with a strong understanding of the S2P functionalities and data structures
• SQL expertise: At least 3+ years of experience in using SQL.
• ERP Integration Knowledge – Ability to design and implement integrations with major ERP systems.
• Minimum experience of 3+ years experience in integration development and implementation, with a focus on procurement systems.
• Hands-on experience in leading integration design workshops (integration data mapping sessions, understanding system architecture, configuring interfaces, APIs, create integration design documents etc.).
• 10 years relevant experience

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities

Qualifications

Educational qualifications 

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech
• Any certifications on related technology/platform will be add-ons

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

Roles & responsibilities

• Integration Design: Act as a solution architect and design the integration blueprint, focusing on enabling functionalities such as punch-out catalogs, invoicing and source-to-pay processes between the ERP system and third-party applications.
• API Enablement: Lead the API enablement process, ensuing seamless data exchange and communication between the ERP and procurement cloud tools.
• Integration Build and Deployment: Develop and implement the integration solution and oversee the deployment and configuration of the integration, working closely with the technical and functional teams to ensure a smooth and successful deployment.
• Engagement Roles: Undertake key roles, including but not limited to Integration Design, across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• API expertise: Proven experience in API enablement/CSV file management with a strong understanding of the S2P functionalities and data structures
• SQL expertise: At least 3+ years of experience in using SQL.
• ERP Integration Knowledge – Ability to design and implement integrations with major ERP systems.
• Minimum experience of 3+ years experience in integration development and implementation, with a focus on procurement systems.
• Hands-on experience in leading integration design workshops (integration data mapping sessions, understanding system architecture, configuring interfaces, APIs, create integration design documents etc.).
• 7 - 10 years relevant experience

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities

Qualifications

Educational qualifications

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech
• Any certifications on related technology/platform will be add-ons

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

Roles & responsibilities

• Source-to-Pay Implementation Expertise: Possess prior experience in delivering comprehensive end-to-end implementation projects for the Source-to-Pay workstream. Deep knowledge of S2P functional processes.
• Procurement Transformation Delivery: Execute procurement transformation and digitalization projects across diverse sectors and geographies, utilizing platforms such as Coupa, Ariba, Ivalua, Zycus, GEP, and Jaggaer. Lead engagements/workstreams end-to-end.
• Develop and Drive Opportunities: Lead or support initiatives to identify and advance opportunities by building and leveraging external networks and professional relationships.
• Engagement Roles: Independently manage the project and undertake key roles, including but not limited to Functional Design Lead, Testing Lead, Project Manager, Change Management Support across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• Prior experience in implementing S2P solutions in various cloud tools and/or ERP systems.
• Strong understanding of procurement processes and spend management principles.
• Hands-on experience in:
• Leading functional design workshops (including requirement gathering and fit-gap analysis)
  Creating documents at various stages of the project like creating to-be process flows, business process documents, configuration workbook, testing strategy, identify and finalize test scenarios and test scripts, training documents etc.
• Leading testing phases (SIT/UAT/Regression)
• Integration with client ERP's will be a plus

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Strong client management skills and experience in working with global cross-functional teams
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities, and drive internal practice development initiatives
• 7 - 10 years relevant experience

Qualifications

Educational qualifications

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech 

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

Roles & responsibilities

• Source-to-Pay Implementation Expertise: Possess prior experience in delivering comprehensive end-to-end implementation projects for the Source-to-Pay workstream. Deep knowledge of S2P functional processes.
• Procurement Transformation Delivery: Execute procurement transformation and digitalization projects across diverse sectors and geographies, utilizing platforms such as Coupa, Ariba, Ivalua, Zycus, GEP, and Jaggaer. Lead engagements/workstreams end-to-end.
• Develop and Drive Opportunities: Lead or support initiatives to identify and advance opportunities by building and leveraging external networks and professional relationships.
• Engagement Roles: Independently manage the project and undertake key roles, including but not limited to Functional Design Lead, Testing Lead, Project Manager, Change Management Support across various projects.
• Recruitment and Mentorship: Oversee recruitment processes and provide guidance and mentorship to team members to foster professional growth.
• Industry Knowledge and Trends: Stay informed on the latest industry trends, emerging technologies, and procurement best practices to deliver cutting-edge solutions.
• Competency Development: Contribute to internal capability-building initiatives by conducting knowledge-sharing sessions, creating best practice documentation, and facilitating internal training and development programs.

Mandatory technical skills

• Prior experience in implementing S2P solutions in various cloud tools and/or ERP systems.
• Strong understanding of procurement processes and spend management principles.
• Hands-on experience in:
• Leading functional design workshops (including requirement gathering and fit-gap analysis)
  Creating documents at various stages of the project like creating to-be process flows, business process documents, configuration workbook, testing strategy, identify and finalize test scenarios and test scripts, training documents etc.
• Leading testing phases (SIT/UAT/Regression)
• Integration with client ERP's will be a plus

Key behavioural attributes/Requirements

• Excellent interpersonal and presentation skills
• Strong client management skills and experience in working with global cross-functional teams
• Highly self-motivated individual with the ability to adapt in fast paced and dynamic environment
• Should be flexible to work on different P2P/CLM technologies/platforms after providing required support and trainings
• Take complete ownership of project roles & responsibilities, and drive internal practice development initiatives
• 10 years relevant experience

Qualifications

Educational qualifications

• Post-Graduate/MBA/PGDM preferred
• B.E/B.Tech 

Additional Details

• Work arrangement: Hybrid - Makati or BGC office

THIS ROLE

A leadership position responsible for managing a team of AML/KYC and FATCA professionals while ensuring operational excellence and regulatory compliance. This role oversees team performance, 
service delivery and resource allocation while maintaining high standards of technical accuracy.

WHAT YOU WILL DO

Core Responsibilities:

• Lead team performance and development
• Ensure service delivery excellence
• Manage client relationships
• Drive operational efficiency
• Monitor compliance standards
• Oversee resource allocation
• Direct process improvements
• Ensure regulatory compliance
• Manage team workload

Tasks:

• Manage team resources
• Conduct performance reviews
• Set team objectives
• Monitor deliverables
• Handle escalated matters
• Review complex cases
• Implement quality controls
• Manage departmental budgets
• Drive process improvements
• Oversee client satisfaction
• Direct team development
• Ensure regulatory standards
• Coordinate cross-functional efforts

WHAT WE OFFER 

• Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile 
• Wellbeing: Additional social benefits such as HMO coverage on your Day 1 with 2 dependents covered and group life and accident insurance 
• Annual leave: All our employees are entitled to 26 days paid leave (subject to change due to the job level of the position) 
• Hybrid working arrangement: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements 
• Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day 

Role Overview

The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

• Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
• Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
• Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

2. Stakeholder Collaboration

• Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
• Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
• Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

3. Performance Monitoring & Continuous Improvement

• Leverage qualitative insights and quantitative data to guide solution decisions
• Gather feedback from stakeholders to identify improvement opportunities.
• Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
• Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
• Monitor progress, identify risks, and implement corrective actions.

4. Team Collaboration & Leadership

• Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities. 
• Promote a culture of innovation, collaboration, and excellence.
• Mentor and coach commercial team members involved in solution development.
• Contribute to the development of best practices and standard operating procedures.

Experience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.

Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.

Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).

Technical Skills

• In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
• Problem-solver able to translate customer challenges into clear, executable solution designs
• Strong data analysis skills; able to use performance metrics to guide decisions.
• Familiarity with logistics technology platforms or ERP systems is a plus.

Project Management

• Ability to manage multiple concurrent projects with strong execution discipline.
• Structured and detail-oriented with strong organizational and planning capabilities.
• Strong leadership, prioritization, and decision-making capabilities. 

Communication & Collaboration

• Excellent interpersonal and communication skills.
• Works well with regional teams remotely, keeping communication clear and timely across different time zones
• Proven ability to influence cross-functional stakeholders and drive results.

Job Description Summary

• The Manager, Air Partners (PH) is responsible for managing and developing strategic airline partnerships at PH, ensuring commercially sound agreements, reliable capacity access, and strong partner performance. The role focuses on contract ownership, partner negotiations, commercial governance, and cross-functional coordination to support revenue growth and network objectives.

Job Description

• Job Title: Manager, Air Partners (Philippines - PH)
• Department: Air Partners
• Reporting To: Head of Air Partners / Country Head

Role Purpose

• The Manager, Air Partners (PH) is responsible for managing and developing strategic airline partnerships at PH, ensuring commercially sound agreements, reliable capacity access, and strong partner performance. The role focuses on contract ownership, partner negotiations, commercial governance, and cross-functional coordination to support revenue growth and network objectives.

Key Responsibilities

Air Partner Strategy & Management

• Own and manage relationships with airline partners operating out of PH under different Capacity partnership models via Interline, Freighter deployments, Freight forwarding and GSA
• Develop partner strategies aligned with network, pricing, and commercial objectives.
• Act as the primary escalation and decision point for partner-related commercial matters at station/regional level.

Contracting & Commercial Negotiation

• Lead negotiations and management of air partner agreements including interline, SPA, block space, capacity, and cooperation agreements.
• Ensure commercial terms (rates, capacity commitments, incentives, penalties, SLAs) are competitive and sustainable.
• Oversee contract lifecycle management including renewals, amendments, and terminations.

Capacity & Performance Oversight

• Ensure contracted capacity is effectively utilized and aligned with demand driven by tight communication with Sales, Solutions and Revenue management departments
• Monitor partner performance against contractual commitments (capacity delivery, service levels, reliability, cost) - be proactive to ensure to minimize leakages
• Identify underperformance, risks, or leakage and drive corrective actions with partners and internal teams.

Stakeholder & Cross-Functional Coordination

• Work closely with Pricing, Sales, Revenue Management, Operations, Finance, and Legal to ensure seamless implementation of partner agreements.
• Align partner strategies with market requirements, customer needs, and operational constraints.
• Represent the company in partner meetings, reviews, and commercial forums in PH.

Governance, Compliance & Risk Management

• Ensure all partner agreements comply with internal governance, regulatory requirements, and aviation standards under tight coordination with HQ contracts team
• Maintain clear documentation, approval trails, and audit-ready records.
• Identify contractual, financial, and operational risks and recommend mitigation strategies.

Market & Commercial Insights

• Track market developments, competitor partnerships, and capacity trends at PH.
• Provide insights and recommendations to management on partner mix, capacity allocation, and commercial optimization.
• Support business cases for new partnerships or expansion of existing agreements.

Leadership & Team Development

• Provide guidance, coaching, and oversight to executives or senior executives supporting air partner management.
• Drive standardization of processes, templates, and best practices within the partnerships function.
• Support regional or HQ-led initiatives related to partnerships and network expansion.

Qualifications & Experience

• Bachelor’s degree in Business, Aviation Management, Economics, Supply Chain, or related field.
• 7–10 years of experience in airline or air cargo commercial roles, with strong exposure to partnerships, contracts,network management and freight forwarding.
• Proven experience negotiating and managing airline commercial agreements.
• Well versed in IATA Clearing House and CASS Settlements
• Strong understanding of the PH cargo/passenger market and airline operating environment is a strong advantage.

Skills & Competencies

• Strong commercial and negotiation skills.
• Solid understanding of airline economics, capacity management, and pricing principles.
• Excellent stakeholder management and communication skills.
• Analytical mindset with the ability to translate data into commercial decisions.
• Strong leadership, prioritization, and decision-making capabilities.

Personal Attributes

• Strategic, commercially driven, and results-oriented.
• Confident representing the company with senior airline partners.
• Resilient and adaptable in a fast-paced, high-pressure environment.
• High integrity and professionalism when handling sensitive commercial information.