Total 12 Manager job vacancies in Butterworth, Penang

Tanggungjawab Utama:

• Bertanggungjawab untuk Reka Bentuk Kejuruteraan dengan menggunakan perisian AutoCAD.
• Bekerjasama dengan pasukan kejuruteraan untuk memenuhi keperluan pelanggan.
• Bertanggungjawab untuk mengambil ukuran dalam keadaan tertentu.
• Berikan maklumat yang diperlukan kepada PE / PM / GM mengenai reka bentuk HVAC.
• Pastikan reka bentuk disediakan tepat pada masanya.
• Menjalankan analisis dan pengujian bagi memastikan reka bentuk memenuhi spesifikasi.
• Mengambil bahagian dalam semakan reka bentuk dan menyediakan sokongan teknikal mengikut keperluan.
• Menjalankan sebarang kerja berkaitan lain yang diarahkan oleh pihak atasan dari semasa ke semasa.
• Bertanggungjawab untuk bekerjasama dengan PE/PM dalam penyediaan penyerahan tender yang lengkap.
• Pastikan penyerahan tender lengkap tepat pada masanya.
• Jawatan ini akan ditempatkan terutamanya di pejabat dan mungkin perlu pergi ke lokasi di bawah majlis-majlis khas.

Kemahiran dan Kelayakan yang Diperlukan:

• Mahir dalam perisian AutoCAD dan Microsoft Office.
• Diploma lepasan menengah dalam Kejuruteraan Mekanikal atau bidang berkaitan.
• Perhatian yang tinggi terhadap perincian dan kemahiran menyelesaikan masalah.
• Kebolehan komunikasi dan kerja berpasukan yang baik.
• Kemahiran membaca dan menulis bahasa Mandarin amat digalakkan dan akan dianggap sebagai kelebihan tambahan untuk jawatan ini.

Faedah & Kebaikan

• Bonus prestasi tahunan
• Pengangkutan awam berdekatan
• Insurans perubatan
• Latihan & pembangunan berbayar

主要職責：

• 負責使用 AutoCAD 軟體進行工程設計。
• 與工程團隊協作，滿足客戶需求。
• 負責在特殊情況下進行測量。
• 向專案工程師/專案經理/總經理提供有關暖通空調設計的必要資訊。
• 確保及時提供設計方案。
• 進行分析和測試，以確保設計符合規範。
• 參與設計評審並根據需要提供技術支援。
• 執行上級不時指示的其他相關工作。
• 負責與專案經理/專案主管合作，準備完整的投標書。
• 請確保按時提交完整的投標書。
• 該職位主要在辦公室工作，特殊情況下可能需要前往現場。

所需技能和資格：

• 熟練 AutoCAD 軟體和 Microsoft Office 辦公室軟體。
• 機械工程或相關領域的專科文憑。
• 注重細節，具備較強的解決問題的能力。
• 良好的溝通和團隊合作能力。
• 具備良好的國語讀寫能力者優先考慮，並將被視為該職位的一項加分項。

福利待遇

• 年度績效獎金
• 附近公共交通
• 醫療保險
• 有薪培訓與發展

Key Responsibilities:

• Responsible for Engineering Design by using AutoCAD software. 
• Collaborate with the engineering team to meet customer requirement. 
• Responsible to take measurement under special circumstances. 
• Provide necessary information to PE / PM/ GM regarding HVAC design. 
• Ensure the design provide on timely manner. 
• Conduct analysis and testing to ensure designs meet specifications. 
• Participate in design reviews and provide technical support as needed. 
• To undertake any other related jobs directed by the superior from time to time. 
• Responsible to work with PE/PM in preparation of complete tender submission. 
• Ensure complete tender submission on time. 
• This position will be mainly located at office and might need to travel to site under special occasions.

Required Skills and Qualifications:

• Proficiency in AutoCAD software and Microsoft Office. 
• Post-secondary diploma in Mechanical Engineering or a related field. 
• Strong attention to detail and problem-solving skills. 
• Good communication and teamwork abilities. 
• Proficiency in reading and writing Mandarin is highly desirable and will be considered an added advantage for this position.

Perks & Benefits

• Annual performance bonus
• Nearby public transport
• Medical insurance
• Paid training & development

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

TUGAS DAN TANGGUNGJAWAB UTAMA:

• Untuk membangun dan mengurus Jabatan Perancangan agar syarikat beroperasi dengan tahap kecekapan, integriti dan semangat yang tinggi, berusaha mencapai kecemerlangan (dan mengelakkan perkara yang biasa-biasa sahaja) dalam semua usaha.
• Memastikan operasi yang cekap melalui pengurusan semua usaha pensaizan yang teliti, meningkatkan kepuasan pelanggan dan memastikan penghantaran 100% tepat pada masanya berbanding komitmen.
• Bertanggungjawab untuk memacu proses sistematik bagi menerima dan menilai permintaan pelanggan, memastikan pelan operasi yang berdaya maju sentiasa tersedia, menyokong usaha pembangunan perniagaan operasi dengan pelanggan semasa dan bakal pelanggan, dan memacu penambahbaikan berterusan dalam metrik bahan utama.
• Setelah menerima permintaan pelanggan yang dibenarkan dengan betul, koordinasikan usaha pensaizan dan bangunkan pelan yang memaksimumkan kepuasan pelanggan dan penggunaan sumber.
• Beri kuasa kepada semua kakitangan Perancangan dan bimbing mereka untuk memperjuangkan dan mengambil alih usaha berikut yang berkaitan dengan keperluan individu sel kerja mereka:
• Menyelaraskan Jadual Pengeluaran Induk dengan liputan Pesanan Pembelian pelanggan atau LOA mengikut MSA/SLA dalam Unit Perniagaan.
• Menilai jadual pengeluaran, menyemak semula, apabila perlu, mengoptimumkan kuantiti larian, meminimumkan pertukaran dan mencapai penghantaran 100% tepat pada masanya.
• Kemas kini dan selenggara Jadual Pengeluaran Induk apabila perubahan dikenal pasti agar MRP dapat mencerminkan maklumat yang tepat dan terkini.
• Menyelaras dan menyelesaikan isu bahan tertunggak dengan pembeli untuk menghapuskan kekurangan bahan yang tidak dijangka.
• Merekrut dan mengekalkan kakitangan berkaliber tinggi yang sesuai dengan keadaan perniagaan. Mengekalkan program latihan silang yang baik dan pelan penggantian yang kukuh untuk menampung perubahan dalam keperluan perniagaan.
• Pastikan pekerja diberi latihan, alatan dan sumber yang betul untuk melaksanakan tanggungjawab mereka. Membangun, memotivasikan dan mencabar semua ahli pasukan untuk melaksanakan potensi penuh mereka, dengan memberikan maklum balas secara langsung dan tepat pada masanya dalam media formal dan tidak formal.
• Menyediakan ulasan prestasi berkala untuk semua Perancang pelaporan & laluan kerjaya.
• Semak semua dasar dan prosedur yang berkaitan (seperti yang dimulakan dan disemak semula) dengan ahli jabatan, Bimbing mereka mengenai arahan khusus kepada tugasan mereka. Pastikan pemahaman semua orang, serta sokongan dan pematuhan berterusan mereka.
• Mengurus dan mendapatkan, memantau dan menyemak semula matlamat dan objektif sel kerja secara berterusan. Sentiasa mengekalkan pemahaman yang jelas tentang kontrak pelanggan dan perjanjian liabiliti.
• Meningkatkan kecekapan, ketepatan dan keberkesanan fungsi perancangan secara berterusan untuk mengurangkan kos keseluruhan pengurusan bahan.
• Menguatkuasakan perintah "Peraturan Jalan Raya" Korporat, kepercayaan budaya dan dasar serta prosedur Operasi Korporat.
• Menyokong pembangunan dan pelaksanaan strategi dan sistem perancangan standard syarikat.
• Membangunkan keupayaan dengan menerima dan menyelesaikan semua projek khas tambahan yang dianggap perlu oleh Pemimpin

KEPERLUAN PEKERJAAN:

• Mempunyai pengetahuan mendalam tentang perancangan menyeluruh.
• Mempunyai pengetahuan yang mendalam dan mematuhi dasar dan prosedur syarikat.
• Kebolehan berinteraksi dengan semua peringkat pengurusan, sama ada secara lisan mahupun bertulis.
• Mengekalkan budi bicara dan kerahsiaan dalam isu-isu kakitangan dan perniagaan pada setiap masa.
• Berdikari & mampu menyesuaikan diri dengan persekitaran yang pantas.

KEPERLUAN PENDIDIKAN & PENGALAMAN:

• Ijazah Profesional dalam mana-mana disiplin dengan sekurang-kurangnya 10 tahun pengalaman dalam bidang Perancangan. Kelebihan tambahan dalam Pembelian dan Kawalan Inventori dan persekitaran pembuatan yang serupa.
• Kemahiran yang sangat kukuh dengan rekod prestasi yang terbukti dalam komunikasi, kepimpinan, analisis perniagaan, pembangunan proses, pentadbiran dan pengurusan perubahan diperlukan. Perhatian terhadap perincian dan keupayaan untuk bekerjasama dengan baik dengan pasukan juga diperlukan.
• Kebolehan bekerja di bawah tekanan dengan berkesan dan profesional, dalam persekitaran berpasukan, dengan perubahan tarikh akhir dan keutamaan yang kerap.

Pautan Mohon: https://jobs.persolmalaysia.com/detail/36467?apply_id=36467&utm_source=jobstore&utm_medium=sponsored

E-mel Perhubungan: Anne.Lee@persolapac.com

Faedah & Kebaikan

• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

主要職責和責任：

• 為公司發展和管理規劃部門，使其有效率、誠信、熱情地運作，力求在所有工作中做到卓越（避免平庸）。
• 透過精心管理所有尺寸測量工作，確保高效運營，提高客戶滿意度，並確保 100% 按時交付承諾的產品。
• 負責推動系統化的流程來接收和評估客戶需求，確保始終有可行的營運計劃，支援營運部門與現有客戶和潛在客戶的業務發展工作，並推動關鍵材料指標的持續改進。
• 收到經正式授權的客戶需求後，協調尺寸確定工作，並制定計劃，以最大限度地提高客戶滿意度和資源利用率。
• 賦予所有規劃人員權力，並指導他們根據各自工作單元的需求，積極主動地承擔以下工作：
• 依照業務單位的 MSA/SLA，將主生產計畫與客戶採購訂單涵蓋範圍或 LOA 進行協調。
• 評估生產計劃，必要時進行修改，優化生產數量，最大限度地減少換線次數，實現 100% 準時交貨。
• 根據發現的變化，更新和維護主生產計劃，以便 MRP 反映準確、最新的資訊。
• 與買家協調解決未決的材料問題，以避免意外的材料短缺。
• 招募並留住符合業務需求的高素質員工。建立完善的交叉訓練體系和強而有力的繼任計劃，以適應業務需求的變化。
• 確保員工獲得履行職責所需的適當訓練、工具和資源。培養、激勵和挑戰所有團隊成員，使其充分發揮潛力，並透過正式和非正式管道提供直接及時的回饋。
• 定期對所有報告規劃人員進行績效評估並制定職涯發展規劃。
• 與部門成員一起審查所有相關政策和程序（包括已製定和修訂的），並指導他們完成具體任務。確保每個人都理解相關內容，並獲得他們的持續支持和遵守。
• 管理並持續取得、監控和審查工作單元的目標和指標。始終保持對客戶合約和責任協議的清晰理解。
• 持續提高計畫職能的效率、準確性和有效性，以降低物料管理的整體成本。
• 貫徹執行公司「行為準則」、文化信條以及公司營運政策和程序。
• 支持公司標準規劃策略和系統的製定和實施。
• 透過接受並解決領導階層認為必要的所有其他專案項目來提升自身能力。

工作要求：

• 具備端到端規劃的深入知識。
• 充分了解並遵守公司政策和程序。
• 能夠與各級管理人員進行口頭和書面溝通。
• 在人事和業務問題上，始終保持謹慎和保密。
• 獨立自主，能夠適應快節奏的工作環境。

教育和經驗要求：

• 擁有任何專業的專業學位，並在計劃領域至少有10年的工作經驗。具備採購和庫存控制以及類似製造環境的工作經驗者優先考慮。
• 應徵者需具備強大的溝通、領導、業務分析、流程開發、行政管理及變革管理能力，並具備相關成功經驗。此外，注重細節和良好的團隊合作能力也不可或缺。
• 能夠在壓力下有效率、專業地工作，適應團隊合作環境，並能應付頻繁變化的截止日期和優先事項。

申請連結：https://jobs.persolmalaysia.com/detail/36467?apply_id=36467&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：Anne.Lee@persolapac.com

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

We are looking for a forward-thinking FinTech (brokerage) Store Manager who will be responsible for enhancing our user experience and ensuring sales performance is achieved. As the Store Manager, you will manage and optimize interactions between customers and the company, ensuring high-quality service to boost customer satisfaction and loyalty. You will work closely with the sales team to analyze customer needs and develop and implement effective user experience strategies. In this fast-evolving industry, you will face constantly changing market demands and customer expectations, so adaptability and creativity are essential. The successful candidate will be accountable for sales results, driving business growth while ensuring every customer interaction delivers a positive experience. This position requires strong communication skills, teamwork abilities, and a deep understanding of the latest trends and best practices in the FinTech industry. If you are passionate about challenges and aspire to make an impact in the FinTech field, we look forward to welcoming you to our team.

Responsibilities

• Participate in store location selection, renovation, and related matters to ensure alignment with brand image and marketing plans.
• Manage the daily operations of experiential stores to ensure efficient workflows.
• Lead and motivate the sales team to meet and exceed sales targets.
• Develop and implement consistent customer service standards to enhance customer satisfaction.
• Participate in the recruitment, training, and development of in-store employees to strengthen the team's professional capabilities.
• Analyze sales data and customer feedback to identify opportunities for improvement.
• Plan and execute marketing activities to attract new customers.
• Maintain good customer relationships and build brand loyalty.

• Fluent in English, Malay and Chinese is highly preferred.
• Over 3 years of relevant store management experience, with preference given to candidates with FinTech or brokerage industry backgrounds.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees and customers at all levels.
• Passing an internal financial products e-learning assessment during the probation period is mandatory (training provided).
• Strong analytical and problem-solving abilities, capable of developing effective business strategies.
• Familiarity with user experience design principles, with relevant work experience and knowledge.
• Ability to take responsibility for sales results, with a strong goal-oriented and self-driven mindset.
• Pass FIMM Combined Exam and register as Unit Trust Consultant is essential; however, the company will sponsor you to obtain the license.
• Bumiputera candidates are encouraged to apply.
• Candidates who are a CMSRL holder or willing to obtain the CMSRL after joining the company are highly preferred.
• Passion for learning, with the ability to quickly adapt to industry changes and maintain sensitivity to market trends.

We offer a comprehensive and holistic work experience and package as follows:

• 13-Month Salary (Contractual Bonus)
• Performance Based Variable Bonus & Marketing Incentive
• Basic Salary
• Yearly dental, optical & health check allowances
• Convenient Access to Public Transport
• Career Development Opportunities in the Financial Services Industry
• Company Team Building & Bonding Activities
• Free-Flow Pantry Snacks & Drinks
• Dynamic, Multinational Working Environment

Please note that only short-listed candidates will be contacted. Thank you.

We are looking for a motivated, dynamic Service Manager to join our team based in Seksyen U5 Shah Alam. Your responsibilities will be to manage and control the Service Department in a consistent manner to fulfil the Branch’s contractual obligations while operating within the confines of the service budget.

In this role you will be responsible for:

A. Service

• To ensure entire service team completes all monthly services. State of service completion of 100%
• To maintain accurate records of all service vehicles in the branch in relation to:
• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety
• Ensure all new businesses and installations are completed within 5 working days from the date of service agreement/job confirmation
• Ensure each service team is route-ridden once every 3 months
• Plans, organizes and prioritizes workload effectively.
• To ensure a general compliance of work procedures in all hygiene services undertaken in the area to the guidelines stated in the company’s manuals and instructions

a. Renewal of road tax and Puspakom inspections

b. Maintenance of service vehicles

c. Repair costs

d. Fuel usage

e. Driver logs

f. Service tools and safety equipment register

B. Stocks

• To monitor proper stock issuance and returns on weekly basis for all service teams
• To ensure that the service equipment, drills, service tools and safety equipment used is appropriate and in good condition and sufficient quantity to support the branch service obligations
• To attend monthly stock take and regular vehicle stock audit
• To conduct monthly service & warehouse meeting
• Supports in ensuring the store in the branch is being managed and controlled efficiently (inclusive of used EFR)

C. Administration

• Ensure that all required stock return, reports and e-claims to the Head Office are prepared accurately, and dispatched promptly
• To conduct formal weekly and monthly meetings with supervisors and technicians. Monthly meeting minutes are required for all meetings
• To provide the Branch Operations Manager with status reports on a weekly basis covering:

a. State of Service c. Customer Issues

b. Supervisors’ issues d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from the Branch Manager/Branch Operations Manager) for new Service Technicians/Service Lady
• Induct, train and manage service staff effectively
• Maintain a high level of morale amongst service staff
• Ensure that all staff has full understanding of the Company’s objectives and policies

Quality Assurance & Training

• Service training: To organize induction program for new technicians, maintain training records, to coordinate and participate as trainer for refresher training for service technicians and new staffs recruitment for all departments. Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field
• QA: To coordinate regular QC and to follow-up with specific client complaints where required. Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems
• OCS 224: Ensure that all customer complaints (callouts) are attended to within 24 hours without further escalation
• Supervisors Audits: Ensure that Service Supervisors duties are audited monthly
• Technicians Audits/TPA Assessment: Ensure each Service Technician is audited according to company requirement
• Service Audits: To carry out regular service audits of branches in all service area
• Supervisors KPI: To ensure all supervisors meet their monthly KPI

E. Health & Safety

The Service Manager is responsible for implementing the arrangements detailed in the health and safety management system and the safe systems of work. Specifically the Service Manager will:

1. To understand and be aware of the requirement of Occupational Safety & Health Act 1994 to ensure that all staff for whom you are responsible are equally aware of the Act and its requirements.
2. To ensure that all chemicals are handled, stored and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risk in the course of their work
3. To ensure that all service vehicles are roadworthy & safe through monthly inspections
4. To constantly lead by example, Good & Safe Working Practices within the Branch.
5. Provide adequate supervision to all employees so that they work safely and without risk to health.
6. Carry out regular checks on the work of each employee reporting to them to ensure that work is carried out safely and in accordance with safe systems of work;
7. Remedy any deficiencies identified following audits/inspections;
8. Provide information, instruction and training to all employees so that they are competent to undertake their work safely;
9. Issue written work instructions for each work activity which specifies the appropriate safe system of work to be followed and any control measures identified from site-specific risk assessments;
10. Monitor the work of contractors so that they work safely and without risk to health and in accordance with the agreed safe systems of work.
11. Join monthly SHE review meeting conducted by BM/BOM

F. Care of Company Assets

• To ensure the proper use, maintenance and security of the Company’s premises, company vehicles, service equipment, stock of chemicals, hardware, monies and other properties of the Branch.

OTHER DUTIES:

• Sales team relationship: Maintain friendly and co-operative relations with the sales team providing sales leads, and other useful feedback from the customer
• Sales support: Support the sales team in achieving the sales targets for the branch. This includes assistance in special surveys and sales presentations where required
• Self-improvement: To constantly improve his/her knowledge of hygiene management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field
• Agent of best practice: In all your actions, to promote the best working practices of this company and to transmit these practices in your role of overseeing the branch to your supervisors/coordinators.

The ideal candidate will possess:

• Minimum a Bachelor Degree in any related field with at least 5 years relevant Service Management/ Supervisory experience

• Strong leadership qualities with planning, organizing and problem solving ability
• Able to work in dynamic and fast paced environment
• Excellent in promoting teamwork and synergize the team towards achieving service KPI
• Able to work autonomously and thrive on challenges
• Possess own vehicle, is a Malaysian or holds a relevant resident status
• Driven by data, analytical, able to develop team by managing their service activities and coach them accordingly

• Required valid driving license because driving is part of the job requirement for this designation

Highly Desirable:

• Excellent problem solving , multi-tasking & planning skills
• Ability to motivate and manage a team to achieve & meet service KPI
• Ability to think on your feet to coach team with service and customer focused solutions
• Versatility to build rapport with people at all levels
• Excellent and multi-lingual in both verbal and written English and Bahasa Malaysia
• Commercially focused and is alert of the changes and updates in market movement
• Able to travel to various locations within the designated territory

• Attractive base salary
• Fixed Transportation Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location:

Rentokil Initial (M) Sdn Bhd.   

Plot 23 (Building 1), Jalan Jelawat, 13700 Seberang Jaya, Pulau Pinang.

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

The Quality Manager/Assistant Manager is responsible for supporting and ensuring the effective implementation of the company’s Quality, Safety, Health, and Environmental (QSHE) Management System. This includes ensuring compliance with international standards, ISO 9001 requirements, legal obligations, and client specifications across both corporate and project levels—particularly within solar farm operations.

Key Responsibilities

Quality Management & Compliance

• Assist in implementing and maintaining the company’s QSHE Management System in compliance with international standards, legal requirements, and local regulations.
• Plan, execute, and monitor ISO 9001 standards at corporate and project-site levels.
• Serve as liaison with relevant authorities and regulatory bodies for all Quality-related matters.
• Provide professional guidance and advice for effective implementation of the Quality Management System.
• Develop, lead, and promote Total Quality Management (TQM) excellence within the organization.

Continuous Improvement & Audits

• Drive continuous improvement of QSHE systems and implement practical mitigations for identified risks and concerns.
• Conduct inspections and internal quality audits across project sites (including solar farm operations), ensuring compliance with approved methods and standards.
• Prepare, review, and maintain detailed Quality Audit Reports and associated documentation.

Training & Development

• Design and implement Quality training programs and On-the-Job Training (OJT) to address competency gaps and improve risk mitigation.
• Promote a proactive quality culture through knowledge sharing and staff engagement.

Project QA/QC Execution

• Support Project Management Teams in developing and executing the Project Quality Plan (PQP) and QA/QC initiatives.
• Investigate and analyse Quality-related incidents, ensuring corrective and preventive actions are implemented to prevent recurrence.
• Ensure all project installations and processes adhere to approved quality methodologies.

Leadership & Coordination

• Lead sections of quality engagements, assign tasks, and review outputs for accuracy and completeness.
• Coordinate with clients and team members to ensure effective communication, timely progress reporting, and optimal service delivery.
• Support the Team Manager in managing tasks, resource allocation, and administrative functions.
• Drive team efficiency and accountability by monitoring utilization hours and performance outcomes.

• Bachelor’s Degree in Engineering (Civil and structural, Mechanical, Electrical or related field) or equivalent.
• Minimum 5–8 years of experience in QA/QC or Quality Management within EPC, Renewable Energy, or Construction sectors (Solar experience preferred).
• Sound knowledge of ISO 9001 standards, Total Quality Management, and relevant QSHE regulations.
• Proven experience with internal auditing, compliance, and process improvement.
• Strong interpersonal and communication skills for liaising with cross-functional teams and external authorities.
• Certification in Lead Auditor (ISO 9001) or equivalent is an advantage.

Key Competencies

• Excellent leadership and problem-solving abilities.
• Strong analytical, planning, and reporting skills.
• Attention to detail and commitment to continuous improvement.
• Proficiency in MS Office and quality management tools.
• Ability to work independently and collaboratively in dynamic project environments.