Total 1,753 Senior Executive job vacancies

Responsibilities

·      Responsible for the monthly financial closing processes and preparation and review of monthly/periodic management reports

·      Responsible for the preparation, review and follow of balance sheet reconciliations

·      Preparation of quarterly statements / year-endstatutory reports and preparing of tax computation

·      Assist in the preparation of forecasts andbudget

·      Ensure proper internal controls are in place andbeing complied

·      Assist with any other ad hoc projects asassigned by Finance Manager/Financial Controller

Requirements

·      Minimum Degree in Accountancy or ACCA or itsequivalent

·      5 years of relevant experience preferably in construction industry and experience with managing a team of accounts staff

·      Experience in working in Xero integrated system environment  

·      Self-driven, highly energetic and committedindividual who can work well under pressure and within tight deadlines

·      Good analytical, communication and interpersonal skills

Join our team for a dynamic role with an outsourced project. We are seeking a proactive and organized individual to support project coordination, internal communications, stakeholder engagement, and operational activities, while contributing to digital and data-related initiatives in a collaborative environment.

Key Responsibilities:

1.    Project Management

• Manage sub-projects from end-to-end, under the guidance of the project team
• Track and manage project deliverables to ensure timelines, progress, and requirements are met
• Coordinate with stakeholders to monitor progress, align expectations, and communicate updates and milestones in a timely manner
• Prepare proposals, presentation materials, and supporting documents to facilitate discussions and decision-making
• Support project administration, including documentation, records management, and coordination of implementation, events, and engagement activities

2.     Internal Communications

• Develop visually appealing and effective communication materials (e.g. EDMs, newsletters, internal announcements, and engagement materials)
• Ensure communication materials convey clear, concise, and impactful messaging that complements the visual design
• Perform basic monitoring and analysis of engagement metrics (e.g. click-through rates)
• Support SharePoint and intranet page development and maintenance for Data Community
• Maintain and update internal knowledge-sharing and engagement platforms

3.     Procurement Support

• Provide procurement support, including sourcing and comparing quotations in compliance with organizational procurement guidelines
• Support the procurement and coordination of materials, tokens, or prizes for events and engagement activities

5.    Administrative Tasks

• Track and monitor Key Performance Indicators (KPIs) and relevant project metrics for reporting purposes
• Provide administrative and operational support, including other duties as assigned from time to time

Requirements:

• Minimum Diploma from a recognized institution, with 3 years of relevant work experience.
• At least 2 years of experience in internal communications experience (i.e creating effective & visually appealing communication materials such as EDMs, newsletters, internal memos, and other engagement materials)
• At least 2 years of proven project management experience (e.g. driving small-scale projects end-to-end, coordinating with stakeholders, and managing timelines)
• Proficiency in Canva, Photoshop, Illustrator or communication tools
• Strong ability to simplify and present complex concepts into a clear, concise, and actionable messages.
• Excellent communication skills, with minimum 1 year of experience in developing presentation decks and proposals
• Able to work independently as well as collaboratively in a team environment.
• Knowledge or experience in data and/or digital domains is preferred.

Remark:

Provide a portfolio of at least 3 work samples/projects, demonstrating previous experience in communication design, presentations, proposals and engagement work.

Job Type: Full-time, Contract

Contract Period: 24 months

Working Time:

Monday to Friday: 8.30am to 6.00pm

Work Location: Singapore 169037

Star Alliance is the world’s largest airline alliance.

Established in 1997 as the first truly global airline alliance, Star Alliance was founded on a customer value proposition of global reach, worldwide recognition, and seamless service. Today, guided by a vision for a world effortlessly connected, Star Alliance enriches customer journeys and reinforces loyalty by creating tailored solutions that empower member airlines beyond their individual capabilities. The Star Alliance office in Singapore coordinates the global activities of the Alliance, including managing joint projects on behalf of its 26 Members.

Based in Singapore, the Senior Lead, Business Operations reports to the General Counsel & Vice President Business Operations.

The role is responsible for leading the end-to-end preparation and execution of strategic priorities and board engagements, ensuring high-quality materials, disciplined planning, and seamless delivery.

They will operate as a trusted partner to senior leadership, contributing to high-impact decision-making and organisational priorities.

Job Description

Strategic Content & Executive Communication

• Develop and deliver high-quality presentations, briefing packs, and strategic documents for senior leadership and board engagements

• Translate complex business and strategic topics into clear, structured, and decision-oriented

narratives

• Draft and refine executive communications, including talking points, memos, and reports

• Ensure messaging is aligned, concise, and tailored to senior stakeholders

Board & Leadership Readiness

• Lead the end-to-end planning and execution of board meetings and large-scale leadership events, ensuring seamless delivery and alignment with strategic priorities

• Drive coordination across stakeholders to ensure readiness across content, logistics, and overall flow

• Ensure events are structured, decision-oriented, and executed to a high executive standard

Cross-functional Alignment & Influence

• Engage and influence stakeholders across functions to gather inputs, challenge assumptions, and drive alignment

• Act as the central point of coordination to consolidate information and maintain quality control

• Navigate ambiguity and drive clarity across complex, multi-stakeholder topics

• Lead follow-ups and ensure timely execution of actions and deliverables

Execution Excellence & Delivery Ownership

• Own end-to-end delivery of strategic materials and engagements, ensuring timelines and quality standards are met

• Drive disciplined planning, coordination, and execution across multiple priorities

• Operate with speed, precision, and strong attention to detail in a fast-paced environment

• Anticipate risks and proactively address gaps to ensure seamless delivery

Quality, Standards & Continuous Improvement

• Set and uphold high standards for structure, storytelling, and visual quality of all outputs

• Ensure consistency in messaging, formatting, and presentation across materials

• Enhance templates, tools, and ways of working to improve efficiency and effectiveness

• Embed best practices in executive communication and content development

Key Capabilities

• Strong strategic thinking combined with a hands-on, execution-focused mindset

• Ability to develop high-quality materials independently, with attention to detail

• Comfortable operating at both strategic and detailed levels

• High ownership, with a willingness to roll up sleeves to deliver end-to-end outcomes

• Builds and sustains strong, collaborative relationships with internal and external stakeholders, enabling alignment and effective execution across functions

Profile & Experience

• 8+ years of experience in strategy, consulting, or corporate environments

• Proven track record of developing executive-level presentations and written materials

• Experience supporting senior leadership and board-level engagements in a fast-paced, international environment

• Demonstrated ability to manage multiple priorities with strong ownership and attention to detail

What We Offer

• Full-time position based in our Singapore office

• Competitive salary including variable compensation

• Permanent contract

• Comprehensive medical and dental benefits

• Flight benefits

[Job ID: 1617130]

Job Summary:

Experienced laser engineer to install, configure, and optimize depaneling systems, ensuring precision performance and supporting advanced customer applications.

Responsibilities

• Perform installation and alignment of laser units on depaneling machines
• Configure machines based on internal specifications and customer requirements
• Conduct camera calibration, field calibration, and software debugging
• Perform health checks on incoming laser systems and coordinate defect resolution with vendors
• Maintain accurate records of installed laser components and optical parts
• Support laser processing experiments, including cutting trials and sample measurements
• Troubleshoot laser-related issues on deployed machines
• Deliver customer training, demonstrations, and operational guidance
• Collaborate with design teams and external vendors to develop customized solutions

Requirements

• Minimum 3 years of experience in automation industry with hands-on experience operating machinery
• Strong knowledge of laser systems and machines
• Experience in optics and laser technology is an added advantage
• Possession of a valid laser license
• Ability to perform machine configuration, calibration, and troubleshooting
• Willingness to travel overseas up to 5% when required

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Saito Ryuya

EA Personnel Reg. no.: R23116168

EA License no.: 07C5771

Looking for -
1) Senior Bartender

Working Hours: 44 hours per week
Work Days: 5 days work, 2 off days - Split Shift
Meals: Provided
Location: North Bridge Road
Nearest MRT: Bras Basah / City Hall

Bartender

• Prepare and serve alcoholic & non-alcoholic beverages
• Create cocktails based on menu and customer requests

Senior Bartender 

• Lead bar operations during service
• Work closely with management to design beverage menus and promotions

If you are interested, please send your resume to lucas.chang@swiftsearchglobal.com 

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Contract Duration: 3-Year Contract

We are seeking a passionate and motivated Programme Executive to support the planning, coordination, and delivery of a community-based sports programme for children aged 7 to 12 years old. This roleplays an important part in fostering children's holistic development through sports participation, volunteer engagement, and community partnerships.

Key Responsibilities

• Plan, coordinate, and implement sports and recreational activities for children.
• Facilitate engaging programmes that promote teamwork, resilience, discipline, and sportsmanship.
• Support the recruitment, training, deployment, and engagement of volunteers.
• Build and maintain positive relationships with schools, community partners, sponsors, and other stakeholders.
• Monitor programme schedules, budgets, and deliverables to ensure effective implementation.
• Collect and maintain programme data, prepare reports, and support programme evaluation efforts.
• Ensure programme activities are conducted in a safe, inclusive, and child-friendly environment.

Requirements

• Diploma or Degree in Sports Management, Physical Education, Community Development, Social Work, or a related field.
• Minimum 2–4 years of relevant experience in programme management, coaching, youth work, community engagement, volunteer management, or related areas.
• Strong communication, interpersonal, and organisational skills.
• Proficient in Microsoft Office applications.
• Able to work independently and collaboratively in a team environment.
• Passion for youth development, community engagement, and sports..

What We Offer

• Meaningful opportunity to make a positive impact on children's lives through sports.
• Collaborative and supportive work environment.
• Professional development and learning opportunities.

We welcome applications from all suitably qualified candidates. Selection will be based on merit, skills, experience, and organisational fit.

Reachfield Security (Grade “A” agency)specializes in supplying security manpower & System to Schools, Factories, OfficeBuildings, Shopping Centres, etc.

Day / Night Security Officers

Sites -> Bukit Timah, Orchard, Alexandra, Braddell Rise

Deployments

1)  Schools

2)  Office buildings

3)  residentials

Ex-police, SCDF, uniformed group personnel are welcome

1.    Excellent customer service skills as you will be working frontline and facing customers on daily basis.  

2.    Day / Night shift (7.30 to 7.30).

3.    Any educational background

4.    As for temp/part time or Relief job, you can choose to work any number of days you want in a week. We are very flexible!

5.  Job duties include answer customers enquiries, issue visitors pass, protecting properties, crowd management, access control, bag checking for factories, security & safety of personnel.

6.  Training will be provided for those who are new to Security field

Walk-in for interviews during office hours

(Mon to Fri, 9am to 5pm) at

10 Anson Road #26-09 international Plaza Singapore 079903
(Tanjong Pagar MRT)

*** Online interview or WhatsApp video calls interview can be arranged.

Tel: 63240648    /   87918100 (Kenn)

Overview

We are looking for a meticulous Accounts Payable Executive to handle end-to-end invoice processing and ensure accurate, timely recording of all supplier transactions. This role plays a critical part in maintaining financial accuracy, supporting smooth payment cycles, and ensuring compliance with company policies and local regulations.

Key Responsibilities

Invoice Processing

-Review, verify, and process supplier invoices accurately and on time

-Perform 3-way matching (invoice, purchase order, goods receipt)

-Ensure proper approvals and supporting documents before posting

-Check invoice details such as pricing, quantities, and tax (e.g. GST)

Accounts Payable Operations

-Record invoices into the accounting system

-Monitor AP aging and ensure payments are made within agreed credit terms

Reconciliation & Issue Resolution

-Reconcile vendor statements and investigate discrepancies

-Liaise with vendors and internal departments to resolve invoice issues

-Handle queries related to billing and payment status

Compliance & Reporting

-Ensure adherence to company policies and internal controls

-Maintain proper documentation and filing for audit purposes

-Support month-end closing and audit requirements

Get To Know Us:

SS&C Technologies is the world’s largest independent hedge fund and private markets administrator, and the largest mutual fund transfer agency. Through a unique combination of deep financial services expertise and proprietary technology, SS&C delivers end-to-end solutions that support some of the most sophisticated organisations across the financial services and healthcare industries.

Calastone, an SS&C company, operates the world’s largest global funds network. Through a single secure connection, market participants can automate fund transactions, support ETF and digital fund strategies, streamline operations, and standardise data exchange across a wide range of markets and investment structures. Calastone connects many of the world's leading financial institutions, helping them improve efficiency, reduce operational complexity, and enhance the investor experience.

Our mission is to transform the global funds industry through innovation, automation, and digitalisation. By reducing frictional costs and operational risk, we enable the industry to operate more efficiently and deliver greater value to investors.

Today, more than 3,800 clients across 54 countries and territories rely on Calastone’s services, with over £250 billion of investment value processed through the network each month.

Calastone is headquartered in London, with offices in Luxembourg, Hong Kong, Taipei, Singapore, New York City, Milan, and Sydney.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, Centralised location – 2 minutes’ walk from Raffles Place MRT

• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave

• Your Wellbeing: Medical, Dental, Parental Leave and Well-Stocked Pantry

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customised, including SS&C Learning and Development

• Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible

What You Will Get To Do:

The Executive Assistant, Asia, plays a pivotal role in supporting Calastone’s continued growth and expansion across the Asia region. As a key member of the Asia team, this role is responsible for ensuring the smooth and efficient operation of regional offices, overseeing office administration activities, and supporting business operations across multiple locations.

The position provides high-level executive support to the Managing Director, Asia, while also partnering closely with Sales and Relationship Managers to assist with client engagement, business development activities, and relationship management initiatives. The successful candidate will act as a trusted business support partner, helping to drive operational efficiency, coordinate regional activities, and contribute to delivering an exceptional experience for clients, employees, and stakeholders.

• Manage day-to-day office operations across Asia, ensuring offices operate efficiently and in compliance with local regulatory and workplace health and safety requirements.

• Coordinate office facilities, supplies, equipment, and vendor relationships, including supporting the execution and management of supplier contracts.

• Monitor, manage, and report on office budgets and expenses, ensuring cost-effective operations.

• Act as the primary point of contact for office-related queries and provide administrative support to employees across the region.

• Support employee onboarding activities, including workspace setup, access arrangements, and coordination with relevant internal teams.

• Coordinate regional and international courier services, mail distribution, and logistics between regional offices and headquarters.

• Arrange domestic and international travel, accommodation, and itineraries for regional employees and visiting stakeholders.

• Provide comprehensive administrative support to the Managing Director, Asia, including diary management, meeting coordination, travel arrangements, expense management, and correspondence.

• Prepare meeting agendas, presentation materials, reports, management packs, data analysis, and minutes for management and leadership meetings.

• Assist with the preparation of monthly reports and business updates for senior management.

• Support the planning and execution of client events, marketing activities, industry conferences, seminars, and presentations.

• Provide administrative and coordination support throughout the sales process, including CRM administration, client account management, presentation preparation, and meeting follow-up activities.

• Assist with client onboarding activities and support global Salesforce and DMI-related enquiries where required.

• Manage incoming calls, emails, and general enquiries, ensuring timely responses and appropriate escalation where necessary.

• Act as a first point of contact for clients, visitors, and external stakeholders, delivering a professional and welcoming experience.

• Coordinate meeting room bookings, visitor arrangements, catering, and hospitality services for internal and external meetings.

• Provide ad hoc administrative, operational, and project support as required.

What You Will Bring:

• Fluent business-level written and verbal communication skills, ideally this will also include Mandarin, Cantonese, and English

• Previous experience or exposure to the financial services industry is highly desirable.

• Strong proficiency in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, Project, and Access.

• Self-motivated, proactive, and positive individual with the ability to work independently while contributing effectively as part of a team.

• Confident and resilient, with the ability to thrive in a fast-paced, dynamic environment and manage competing priorities.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and stakeholders both in person and over the phone.

• Strong organisational, time management, and prioritisation skills, with the ability to manage multiple tasks and meet deadlines.

• High attention to detail, strong problem-solving abilities, and a commitment to delivering exceptional service.

• Technically proficient, adaptable, and quick to learn new systems and processes.

• Additional language skills would be advantageous.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Job Summary

This role is responsible for Accounts Receivable functions, trade finance documentation, reconciliations, and credit control.

It also supports Accounts Payable, Fixed Assets, financial reporting, audits, and ad-hoc finance duties.

Role and Responsibilities

1. Responsible in Accounts Receivable Functions for entries of receipts, issuance of Debit and Credit Notes, follow up on collection from customers.

2. Printing of draft and submission of documents daily, ensure LCs and any related documents are filed back accordingly. Ensure all bank references are keyed in system for easy checking. Act on tracers and any other request from bank on documents.

3. Responsible for update information relates to Finance in customer maintenance

4. Responsible for release on Customer Order on Credit Limit Block

5. Download and upload of incoming fund via IREC and update of receipt daily in M3

6. Preparing of invoices to DBS Bank under trade credit.

7. Sending out Statement of Accounts via AR workflow

8. Follow up on discrepancies with respective personnel or customer if any

9. Weekly review on debtors aging

10. Responsible in monitoring and controlling outstanding debt, follow up collection from customers.

11. Ensure AR balance in subsidiary ledger tally with GL

12. Responsible for preparing AR portion of Interco Company Balances monthly.

13. Responsible for checking payment transactions – Accounts Payable

14. Responsible for uploading to DBS Ideal for Giro and TT payment for authorizer approval.

15. Creation and amendment of suppliers’ bank account.

16. Responsible for Fixed Assets (FA) System, update additions, disposal. Activate FA and execute depreciation in system.

17. Responsible for conducting Fixed Assets Audit and ensuring proper fixed assets register.

18. Monthly update on CAPEX schedule, Capex presentation slides and Capex forecast for Corporate Finance

19. Prepare Monthly Repair and Maintenance Analysis – highlight significant expenditure & send to Key users including functions heads.

20. Responsible Monthly and Year End Statistics.

21. Responsible for reconciliation of Schedules

22. Assist in Inventory Reconciliation and summary inventory upload file.

23. Assist in financial analysis and management reporting.

24. Assist in Auditing and TA Audit Package in compliance with USGAAP and Local GAAP.

25. Assist Senior Accountant in Quarterly GST Reporting to The Comptroller of GST

26. Assists in other adhoc assignments and projects.

Job Requirements:

1. Diploma / Degree in Accountancy

2. Min 3 years of working experience

3. Accounting Experience and preferably in Accounts Payable, Accounts Receivable & Goods & Service Tax

4. Exposure to financial reporting or analysis is an added advantage.

5. Strong analytical skills and proficiency in Excel

6. Work well under pressure & independent

7. Meticulous & meeting deadline

8. Good communication & analytical skills

Working hours:

Mon to Fri 8.30am - 5.30pm

Job Summary

This is a full-time, on-site Administrative Executive/Assistant role in Singapore that supports executive staff by managing schedules, handling communications, maintaining records, and coordinating office operations to ensure efficient daily workflows and high-quality administrative support.

Responsibilities

• Manage executive schedules and appointments to optimize time and resource allocation
• Handle incoming phone calls and correspondence professionally to maintain clear communication with stakeholders and clients
• Maintain and organize office records to ensure accurate and accessible documentation
• Support executive staff with clerical and administrative tasks to enhance team productivity
• Coordinate office logistics to facilitate smooth daily operations
• Prioritize and multitask effectively to meet deadlines in a fast-paced environment
• Utilize Microsoft Office Suite or Google Workspace tools to prepare documents and reports
• Other responsibilities and duties as tasked

Preferred competencies and qualifications

• Experience in executive/administrative assistance with a detail-oriented approach
• Relevant experience in administrative or office support roles preferred
• Customer Service Oriented, with good command of communication skills.
• Additional language skills beyond English.

Company Overview

Interconsultants Pte Ltd, incorporated in Singapore since 1994, is a consultancy firm with experienced professionals in architecture, landscaping, interior design, cost consultancy, and project management. The company has won multiple design awards for HDB, school, and institutional projects.

Job Summary

Architectural Executive with 2-3 years of experience supporting project architects in design development, coordination, and compliance to deliver high-quality architectural solutions.

Responsibilities

• Develop and prepare schematic design drawings for client review and approval to enable consultants to start preliminary and detailed design work
• Research and propose environmentally-friendly (‘green’) concepts and materials for architectural designs to promote sustainability
• Liaise with project stakeholders to gather and clarify project requirements and ensure alignment
• Guide the Drafting Office in preparing drawings for various project stages and coordinate tender drawings and documents
• Monitor and direct the Drafting Office to ensure timely submission and approval of documents by relevant government authorities
• Coordinate technical matters under the guidance of the Project Architect to support project delivery
• Assist the Project Architect in preparing, monitoring, and updating project schedules for client approval
• Attend consultants and site meetings with the Project Architect and prepare accurate minutes of meetings
• Coordinate and monitor submissions, compliance, and applications with competent authorities to maintain project progress
• Ensure compliance with competent authorities’ requirements by preparing necessary forms, calculations, letters, and supporting documents

Required competencies and certifications

• Qualifications recognised by the Board of Architects (BOA)

Preferred competencies and qualifications

• Experience with AutoCAD and Building Information Modeling (BIM) software

Other Information

N/A

Job Summary

TOUCH Young Arrows (TYA) is a non-profit programme led by a committed team of volunteer mentors who conduct weekly Saturday programmes to meet children and youth's social, emotional, and educational needs, and to fulfil their potential. There are 24 TYA clubs in Singapore serving over 500 children and youth aged 5-14 years old from low-income and/ or single-parent families.

As part of the Community Engagement team, you will make TYA an innovative and sustainable model of improving the social mobility of young persons in Singapore. You will oversee programmes for children from disadvantaged families, and manage volunteers & partners, to ensure effective frontline & educational support in each local community.

Responsibilities:

1. Community Engagement (with Activation Focus)

• Oversee and ensure quality implementation of programme across TYA clubs.
• These include age-appropriate enrichment, corporate-partnered initiatives, family-themed experiences or camp experiences.
• Formulating purposeful and effective programme design
• Publicise and achieve strong participation and engagement in these initiatives
• Select and liaise with quality vendors and partners to fulfil programme outcomes
• Support parental communications to ensure a seamless experience, and engage internal and external stakeholders (such as volunteers, staff functions and corporate and community partners) for smooth communications
• Manage timelines and budgets well and complete related administration, finance and documentation needs.
• Evaluate programme effectiveness and generate post review reports
• Foster long-term relationships and advocacy to strengthen social capital and facilitate social transformation

2. Communications

• Document with photos and videos
• Curate social media content.
• Curate stories of beneficiaries and volunteers.

Working Conditions

• 5-day work week: Tue to Sat, 9am to 6pm
• Location - Toa Payoh / Various location around Singapore

Requirements

• Degree holder in any discipline
• 2-3 years of related work experience
• Holds project management, stakeholder engagement and communications experience
• Team player with strong interpersonal skills
• Strong organizational skills and a self-starter who contributes independently
• High integrity and a positive role model to volunteers
• Compassion for vulnerable children and families
• Carries a professional image, with care to detail
• Excellent facilitation, and verbal and written communication skills
• Adept at Microsoft Office

Desktop Support:

• Install, upgrade, support and troubleshoot Windows 10, 11, and Microsoft Office 365, Power App and any other authorised desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment

• Customize desktop hardware to meet user specifications and site standards

• Performs work in compliance within specified warranty requirements

• Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

• When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member

• Develop trends by monitoring and analysing incoming calls, problems and support requests

Operational:

• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Administrator

• Provide user data and application recovery

• Use tools and methodologies to load, copy and customize operating system configurations for deployment

• Responsible for tracking hardware and software inventory

• Familiarize end users on basic software, hardware and peripheral device operation

• Works with vendor support contacts to resolve technical issues within the desktop environment

• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible

• Works with other IT team members regarding new branch builds and upgrades

• Dealing with queries by following departmental procedures for fault resolution

• Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines

• Arranges for and/or prepares equipment for shipping/receiving

• Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures

• Develop technical knowledge of each system within company profile and specialised knowledge of certain nominated areas

• Maintain adequate knowledge of operating systems and application software used to provide a high level of support

• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures

Media Services AV:

• Guarantee the support, management, integrity and quality of the Video and Audio Conferencing infrastructure

• Responsible for proactive monitoring and control of the Video Conference environment, and Incident Management of any issues

• Asset Management of Media Services equipment

• Direct Escalation of issues related to CISCO and Tandberg Infrastructure in the Media Services Estate to CISCO online portal

• Provide in-room white glove services to VIP clients and on standby support to VVIP clients

• Support clients via Remote Video Concierge Support

Experience/Knowledge & Skills:

• Working technical knowledge of current protocols, operating systems and standards

• Ability to operate tools, components and peripheral accessories

• Microsoft Desktop Support Technician an advantage

• Software and Hardware Troubleshooting

• Windows 7/10/11

• Microsoft Office 2016 / M365 support

• VERITAS Enterprise Backup Software

• Working knowledge of SMS, AD, Exchange Server and remote control tools

• Knowledge of all software applications used within the organisation

• Good understanding of various asset classes (Equities, FX, and Fixed Income)

• Understanding of market data systems such as Bloomberg or Refinitiv, AFE

• Able to navigate in Unix and Windows proficiently, experience in reading logs generated by systems processes and in performing level 1 and level 2 troubleshooting

• Knowledge in Unix shell or PowerShell scripting

• Knowledge of FIX and TCP/IP are advantageous but not required. Experience in TIBCO or any middleware is preferred

• Experience of mobile app support iOS or Android

• Experience on ITSM ticketing system i.e. ServiceNOW, Jira, Freshservice

• Capture and input of daily activity

• Follow up of operational issues on DPS

• Monitoring and resolving trade exceptions from the various system flows

• Life cycle event management, system reconciliations, EOD risk

• Experience in supporting Financial Institutions

Requirements:

• Strong customer service and support skills

• Able to deal with executives and can understand their requirements

• Attention to detail

• Strong English communication skills

Company Overview

Lighthouse School is a Special Education School funded by MOE at 51 Toa Payoh Rise. It educates children aged 7 to 18 with visual impairment and/or hearing loss through National Curriculum and Customised Curriculum Programmes.

Job Summary

The ICT Executive will manage school ICT projects, coordinate with MOE and vendors, propose technology solutions, and support ICT/AV resources to enhance teaching and learning.

Responsibilities

• Manage school-initiated ICT projects and coordinate ICT project roll-outs while ensuring compliance with MOE policies, guidelines, and standards
• Serve as the primary contact with MOE for ICT project dissemination and coordination
• Provide regular project updates to the Head (ICT) and prepare relevant documentation and guidelines
• Facilitate departmental and organizational ICT projects and manage vendor relationships to deliver technical solutions
• Collaborate with the Head (ICT) to gather school ICT needs and propose solutions aligned with technical specifications and market pricing
• Proactively research and evaluate technology trends and tools that support teaching and learning, and train school staff accordingly
• Assist in preparing the annual Holistic ICT Work Plan with the Head (ICT)
• Support procurement of ICT/AV equipment and services by coordinating with vendors on delivery and repair schedules
• Provide end-user training and guidance to empower colleagues with relevant ICT skills
• Manage ICT/AV resources including equipment replacement, condemnation, inventory management, IT records maintenance, license tracking, and equipment distribution and loans
• Facilitate video conferencing and webinar sessions using applications such as MS Teams, Zoom, and Google Meet
• Provide AV support for school meetings, conferences, events, and workshops
• Assist with videography and photography services during events, including AV equipment setup and video production (editing and producing)

Preferred competencies and qualifications

• Diploma or Degree in Information Technology, Computer Science, Educational Technology, or related field
• Preferably at least 3 years of experience working in MOE-funded schools
• Experience managing contracts for ICT projects and liaising with ICT vendors
• Strong interpersonal, communication, planning, analytical, and negotiation skills
• Ability to multi-task and work independently as well as collaboratively in a team environment
• Good ICT technical knowledge to configure, install, and maintain school-owned IT hardware and software for end-user devices