Administrative managers oversee all support and clerical work within a company. They need to supervise day-to-day support activities, coordinate clerical tasks, and lead teams of administrative officers. They need to work with management and support staff to assess and improve administrative processes and enhance efficiency.

Key Responsibilities

• Manages a team of administrative officers, training and developing them to enhance performance
• Oversees daily support activities
• Ensures completion of all administrative tasks
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols
• Coordinates with executive management and other managers to ensure alignment with the company’s mission, vision, core values, and objectives
• Tracks team performance and ensures quality of work is within acceptable levels

Requirements

• Minimum of 5 years experience in administrative management
• Excellent communication skills, both verbal and written
• Strong leadership skills
• Able to effectively interact with different types of people
• Excellent planning, organizational, and project management skills
• Bachelor’s degree required

Job Title: Hardware Shop Manager

Location: SOON LEE STREET

Salary: $4,400 / month

Job Type: Full-time (6 days a week)

About Us

We are a well-established hardware store dedicated to providing our community, contractors, and DIY enthusiasts with the tools, materials, and advice they need to get the job done right. We pride ourselves on excellent customer service, a massive inventory, and a fast-paced, practical work environment.

We are looking for a reliable, hands-on Shop Manager to oversee our daily operations, manage inventory, and lead our retail team.

What You’ll Do (Responsibilities)

As the Shop Manager, you will run the day-to-day operations and ensure the store operates smoothly and efficiently. Your key duties will include:

• Store Operations: Oversee daily opening/closing and overall store cleanliness and organization.

• Team Leadership: Supervise, schedule, and motivate shop assistants, ensuring excellent customer service on the floor.

• Inventory & Stock Management: Monitor stock levels, handle purchasing/ordering from suppliers, and manage receiving and displaying heavy/bulky hardware goods.

• Customer & Contractor Relations: Assist walk-in customers and regular contractors with product inquiries, technical advice, and bulk orders.

• Sales & Targets: Drive shop sales, manage pricing, and ensure profitability.

Work Schedule

• 6 days a week

• Must be comfortable with retail operating hours.

What We’re Looking For (Requirements)

• Experience: Minimum 2–3 years of supervisory or management experience, ideally in a hardware store, building materials, DIY retail, or a similar trade industry.

• Product Knowledge: Strong familiarity with general hardware, hand/power tools, electrical, plumbing, or building materials is highly preferred.

• Physical Capability: This is a active, hands-on role that requires standing for long periods and occasionally handling heavy stock.

• Skills: Strong communication skills, basic computer literacy (for POS and inventory systems), and a problem-solving mindset.

What’s In It For You?

• Competitive Salary: $4,400 per month

• A stable, long-term career with a supportive team.

Job Description

We are seeking a capable and motivated Manager to oversee the overall operations of our serviced apartment business and ensure high standards of service delivery and operational efficiency.

Key Responsibilities:

• Manage the day-to-day operations of serviced apartment properties.
• Oversee guest services, housekeeping, maintenance, and administrative functions.
• Monitor occupancy, revenue, operational costs, and overall business performance.
• Develop and implement operational policies and procedures.
• Lead, supervise, and train operational staff to achieve service excellence.
• Handle customer feedback and resolve operational issues promptly.
• Ensure compliance with regulatory, safety, and company requirements.
• Liaise with vendors, contractors, and business partners.
• Prepare reports and provide recommendations to improve operational efficiency and profitability.

Requirements:

• Diploma in Hospitality Management, Business Administration, Hotel Management, or a related field.
• Preferably at least 2 years of relevant experience in hospitality, serviced apartment, hotel, or accommodation operations.
• Good leadership, communication, and interpersonal skills.
• Strong organisational and problem-solving abilities.
• Proficient in Microsoft Office applications and operational reporting.
• Ability to work independently and manage multiple responsibilities effectively.

Sales Strategy and Execution: Develop and execute wholesale sales strategies, set annual sales targets, drive sales growth, and increase market share. For example, plan quarterly promotions for different product lines to stimulate customer purchases.

Customer Relationship Management: Develop and maintain long-term relationships with key accounts, such as wholesalers and distributors, promptly respond to customer needs, resolve issues arising during collaboration, and enhance customer satisfaction and loyalty.

Market Analysis and Insight: Continuously monitor industry dynamics, market trends, and competitor performance, collect and analyze market data to inform business decisions, such as adjusting product portfolios based on market demand.

Team Management: Lead and manage the sales team, develop work plans, assign tasks, regularly evaluate team member performance, provide training and development opportunities, and enhance the team's overall business capabilities.

Supply Chain Coordination: Collaborate with procurement, logistics, and other departments to ensure timely product supply and appropriate inventory levels, optimize supply chain processes, and ensure smooth sales operations.

At least four years of relevant work experience required.

Job Description

We are seeking an experienced and results-driven Manager with catering industry experience to lead sales growth, build strong client relationships, and expand business opportunities across corporate, private, and event catering sectors.

Key Responsibilities

* Develop and execute sales strategies to achieve revenue targets and business growth.

* Source and secure new catering clients including corporate accounts, weddings, private events, schools, and government projects.

* Maintain strong relationships with existing clients and ensure high customer satisfaction.

* Prepare quotations, proposals, contracts, and catering packages tailored to client needs.

* Coordinate closely with kitchen, operations, and event teams to ensure smooth event execution.

* Conduct site visits, client meetings, and event consultations.

* Monitor market trends, competitor activities, and customer preferences within the catering industry.

* Lead and motivate the sales team to achieve monthly and annual sales targets.

* Handle negotiations, pricing discussions, and contract renewals.

* Prepare sales reports, forecasts, and performance analysis for management.

PersonalFinancial Services

Wedesign and provide products and services that empower our customers to enjoygreater banking convenience while they extract more value from their money. Inparticular, we are focused on promoting and developing healthy saving andinvestment practices across generations.

• Be actively involved in understanding the job customers' financial needs as well as providing them with timely information, advice and recommendations to fit their banking requirements
• Secure sales and cross-sell our wide range of consumer banking and investment products which includes, but not limited to insurance, structured deposits, and unit trusts
• Deepen relationships with new and existing customers
• Apply diligence and integrity to ensure proper advisory procedures and meticulous documentation in compliance with the Bank's internal policies, business processes, and regulatory requirements
• Utilise a combination of the Bank's branch network, tele-consulting and referrals to meet and exceed individual sales targets

Skillsand Experience

• Able to thrive in a fast-paced environment with a passion to excel in a career in the wealth management industry
• Resourceful and able to work with minimal supervision
• Flexibility with extended working hours
• Strong interpersonal and communication skills combined with drive and initiative

Education

• Minimum a recognized degree/diploma in a relevant field

About the Role

This is a dual-property role covering both Furama Riverfront and Furama City Centre. At Furama Riverfront, we are curating a lifestyle destination at River Valley / Tiong Bahru — a synergistic mix of F&B, wellness, and lifestyle tenants designed to serve hotel guests, neighbourhood residents, and families, while driving traffic to the hotel. Furama City Centre adds a complementary urban commercial and retail leasing dimension to the portfolio.

This role manages the full tenancy lifecycle across both properties — from prospecting and negotiation through to tenant performance management, renewals, and lease administration. The incumbent works closely with external agents to secure tenancies and acts as the primary landlord representative, building relationships that sustain long-term occupancy and asset quality.

We value relationship-driven tenancy management — the ability to build trusted, long-term partnerships with tenants and agents that go beyond transactional lease execution.

Key Responsibilities

Tenancy Leasing & Curation

•      Source and evaluate prospective tenants aligned with the lifestyle hub brief and hotel synergy objectives across both properties.

•      Work with external real estate agents to secure new tenancies, managing agent relationships and coordinating viewings and proposals.

•      Lead lease negotiations for new tenancies, expansions, renewals, and surrenders.

•      Plan and implement the desired trade mix for assigned properties in consultation with the Investment Portfolio Manager.

•      Make recommendations to management on tenant suitability of fit based on concept, financial standing, and track record.

Tenant Relationship Management

•      Serve as the primary point of contact for all tenants on leasing and tenancy matters across Furama Riverfront and Furama City Centre.

•      Build and maintain strong, trust-based landlord-tenant relationships to support occupancy stability and long-term retention.

•      Attend to tenant feedback, operational concerns, and escalations in a timely and professional manner.

•      Monitor tenant sales performance (GTO) and work collaboratively with tenants to address underperformance.

Lease Administration & Compliance

•      Prepare and manage all tenancy documentation including Letters of Offer, Lease Agreements, Novation Agreements, and Deeds of Surrender.

•      Ensure proper execution of lease documents, receipt of deposits, and stamp duty compliance.

•      Monitor lease expiry pipeline and proactively manage renewals to minimise vacancy risk.

•      Handle arrears management and ensure timely recovery of outstanding payments.

•      Coordinate fit-out, handover, and reinstatement processes with building management and facilities teams.

Reporting & Asset Performance

•      Prepare and maintain monthly tenancy schedules, vacancy reports, and occupancy dashboards for both properties.

•      Track and report on GTO sales, prospecting pipeline, renewals, and lease compliance.

•      Support budget preparation, rental forecasting, and re-forecast exercises.

•      Provide regular updates to the Investment Portfolio Manager on leasing activity and asset performance.

Requirements

•      Minimum 5 years of experience in retail or commercial tenancy / leasing management, preferably on the landlord side (property owner, REIT, mall operator, or property management company).

•      Proven track record managing a portfolio of tenants through the full tenancy lifecycle.

•      Solid understanding of lease documentation processes: LOO, LA, Novation, Deed of Surrender, e-stamping, and stamp duty.

•      Experience in GTO monitoring, tenancy mix planning, and vacancy management.

•      Comfortable working with external real estate agents and managing agent relationships to source and secure tenancies.

•      Strong interpersonal and negotiation skills; able to manage tenant and agent relationships with professionalism and authority.

•      Proficient in tenancy reporting and comfortable with budgets, forecasts, and variance analysis.

•      Diploma or Degree in Business, Real Estate, Property Management, or a related discipline.

•      A real estate agency licence is not required for this role.

Candidates from structured property management environments (REITs, mall operators, property owners) are strongly preferred. We are looking for someone who thinks like a landlord — focused on asset quality, tenant fit, and long-term relationship management.

What We Offer

•      An opportunity to shape leasing initiatives across the Furama group, with work travel to our international properties in Sydney, Kuala Lumpur, Bali, and Bangkok.

•      Direct exposure to asset management decision-making, reporting to the Investment Portfolio Manager.

•      Opportunity to participate in acquisitions and asset enhancement initiatives (AEI) as part of buy-side and owner-side work, as part of career progression.

•      Flexible work arrangement with work-from-home; on-site presence required for viewings and collaboration with other teams as necessary.

•      A collaborative environment within the Furama Hotels International group.

We are Nesuto, a modern artisan patisserie, that creates joy through conversation-worthy gourmet desserts!

We are looking for...

Job Description

• Assists the Outlet Manager in implementing business plans.
• Performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.
• Involved in staff control and handling people issues.
• Responsible for the recruitment, training and motivation of staff.
• Conduct food and beverage hygiene audit.
• Conduct orientation and training.
• Conduct staff performance assessment process.
• Facilitate compliance with legislative and regulatory requirements.
• Lead team to implement change.
• Lead with service vision.
• Manage outlets and equipment maintenance.
• Managing the customer experience.
• Monitor income and expenses.
• Provide information for management decision making.
• Provide quality control for service.

Requirements

• Good command of spoken English
• Alcohol and baritas knowledge is a plus
• 5 Days' work week

STAFF BENEFITS

• Birthday Off
• Career progression

Please send complete resume including:

• Personal details and contact information.
• All relevant and past work experience with references.
• Last drawn alary and expected salary.
• Date of availability.
• Only shortlisted candidates will be notified.

Company Overview

Y Concept Pte Ltd is a Pan-Asian retail visual display agency delivering brand-wide solutions including image planning, store design, shop fitting, boutique decoration, window displays, POSM exhibitions, roadshows, and events.

Job Summary

Lead and coordinate retail visual display projects from initiation to completion, ensuring quality, timely delivery, and client satisfaction through effective cross-team collaboration and vendor management.

Responsibilities

• Oversee assigned projects to deliver quality outcomes on schedule aligned with client specifications
• Coordinate end-to-end production by liaising with Sales, Design, Procurement, Production teams, and external vendors
• Supervise external partners to ensure quality standards, timely delivery, and budget compliance
• Plan and communicate project tasks across teams during execution to maintain alignment
• Develop and maintain project timelines to track milestones and final delivery
• Organize and lead project meetings to resolve issues and provide progress updates
• Manage project changes by informing stakeholders and assessing impacts on timelines and budgets
• Support client handovers by managing expectations during project transitions
• Create detailed onsite schedules for load-in, setup, and dismantling activities, and share with stakeholders
• Supervise onsite work to enforce safety procedures, quality standards, and adherence to timelines
• Handle Permit To Work applications and safety documentation including risk assessments and safe work procedures when required
• Source and coordinate vendors and suppliers for materials and manpower as needed
• Conduct post-project reviews to identify lessons learned and improve processes
• Communicate effectively in English and engage with Mandarin-speaking clients and suppliers as needed

Preferred competencies and qualifications

• Familiarity with project management methodologies
• At least 1 year of relevant experience in project coordination, event management, or interior fit-outs preferred
• Ability to manage multiple tasks under tight deadlines
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong interpersonal and communication skills across all levels
• Fresh graduates with relevant academic or internship experience encouraged to apply
• More experienced candidates may be considered for senior roles

Job Summary

Manage and execute building construction projects by leading planning, coordination, and quality control to ensure timely delivery, compliance, and safety on site.

Responsibilities

• Lead planning and coordination of building construction projects to ensure timely delivery and compliance with quality standards
• Coordinate construction activities with subcontractors, clients, and consultants to maintain progress aligned with the project schedule
• Monitor construction progress daily to ensure smooth execution of works and adherence to timelines
• Enforce quality standards and ensure compliance with safety and environmental regulations on site at all times
• Apply analytical skills to identify problems and implement solutions that optimize project outcomes in a fast-paced environment
• Manage multiple tasks effectively to meet tight schedules without compromising quality or safety
• Communicate clearly and negotiate effectively with stakeholders to resolve issues and maintain project momentum
• Demonstrate proactive attention to detail and responsibility in all aspects of project management
• Perform additional ad-hoc duties as assigned to support project success

Required competencies and certifications

• Relevant construction certificates as mandated for construction project management roles
• Strong knowledge of construction methodologies, building codes, and safety regulations
• Minimum 2 years of relevant experience in the construction industry
• Knowledge in architecture, engineering, or related fields

Preferred competencies and qualifications

• Strong leadership skills demonstrated through managing teams and coordinating multiple stakeholders
• Effective communication, negotiation, and problem-solving skills applied in construction project contexts
• Ability to work under pressure while maintaining meticulous attention to detail

Job Summary:

The Sales Manager / Assistant Sales Manager is responsible for driving hotel revenue through proactive sales activities, business development, and relationship management. The role focuses on identifying new business opportunities, maintaining strong client relationships, and executing sales strategies to achieve revenue targets across corporate, leisure, and group segments.

Key Responsibilities:

• Promote the hotel and Accor brand to existing, potential, and former clients within the assigned market segments
• Develop and maintain strong relationships with corporate accounts, travel agents, event planners, and other key business partners
• Identify new business opportunities through prospecting, networking, sales calls, and market research
• Conduct site inspections, sales presentations, and client meetings to showcase the hotel's facilities and services
• Achieve individual and departmental revenue targets, including room nights, meeting and event revenue, ADR, and occupancy objectives
• Monitor market trends, competitor activities, and industry developments to identify opportunities and maintain a competitive advantage
• Prepare proposals, contracts, and rate agreements while ensuring compliance with hotel policies
• Maintain accurate and up-to-date client records, account information, and sales activities within the hotel's systems
• Collaborate closely with Reservations, Front Office, Events, Revenue Management, and other operational departments to ensure seamless guest experiences
• Respond promptly to client enquiries, feedback, and complaints, ensuring appropriate follow-up and resolution
• Participate in sales missions, networking events, trade shows, and industry functions as required
• Prepare regular sales reports, forecasts, account production analyses, and market intelligence updates
• Support the onboarding, coaching, and development of junior sales team members where applicable
• Contribute to the implementation of the hotel's sales and marketing strategies to maximize revenue opportunities
• Perform any other duties assigned by the management team

Qualifications:

• Diploma or Degree in Hospitality Management, Business, Marketing, or a related field
• Minimum 3 years of sales experience for Assistant Sales Manager or 5 years for Sales Manager, preferably within the hospitality industry
• Proven track record in business development, account management, and achieving sales targets
• Strong networking, negotiation, presentation, and relationship-building skills
• Experience conducting sales calls, prospecting activities, client meetings, and site inspections
• Excellent verbal and written communication skills
• Strong organizational and time management abilities, with the capacity to manage multiple priorities simultaneously
• Willingness to travel and attend business events when required

Job Summary

Lead technical operations for LNG bunkering vessels and trucking business, ensuring compliance with marine regulations and supporting safe, efficient LNG bunkering services in Singapore.

Responsibilities

• Support technical matters for vessel and trucking LNG bunkering business to ensure operational readiness and safety.
• Review and provide detailed comments on drawings, plans, and documents during FUELNG's LNG bunker vessel construction to ensure timely delivery and operational compliance.
• Manage third-party supervisors and liaise with shipbuilders and ship owners to coordinate vessel readiness for Singapore operations.
• Conduct LNG bunker vessel compatibility studies with customers and prepare technical procedures and operational walkthroughs to enhance safety and efficiency.
• Prepare and coordinate Joint Plan of Bunkering Operations (JPBO) documents with all stakeholders to ensure smooth bunkering activities.
• Assist FUELNG General Manager in technical discussions with new customers to support business development.
• Review and update technical and operational procedures to maintain high standards and compliance.
• Support ISO 9001, ISO 45001, BizSafe, and other audits to maintain industry certifications and operational excellence.
• Represent FueLNG in the Singapore market by engaging with regulatory bodies and supporting the development of industry standards and regulations.
• Maintain strong relationships with the Maritime and Port Authority of Singapore to ensure compliance with LNG bunker licensing requirements.
• Support training programs for new personnel and contractors to uphold LNG operational safety and standards.
• Perform additional tasks as assigned by management to support company objectives.

Required competencies and certifications

• Technical and Engineering mindset.
• Good knowledge of vessel operations and abilityto find technical solutions.
• Good stakeholder engagement/communicationskills, externally & internally.
• Well-versed in marine regulations and statutory instruments for bunkering in Singapore Port and OPL Waters.

Preferred competencies and qualifications

• Graduate degree in Maritime Business and Operations, Nautical Studies, Marine, Mechanical, Electrical, or Chemical Engineering; Master’s degree preferred
• 10 years of progressive experience, preferably at least 5 years of experience in shipbuilding or technical operations of vessels.
• Practical knowledge of mechanical equipment, heat transfer, cryogenic equipment, centrifugal and reciprocating pumps, and LNG handling and storage
• Experience in Oil, LNG/Gas, and Petrochemical industries
• Proficient computer knowledge and skills
• Fluent written and verbal English; fluency in other languages is an advantage

Role Overview

We are looking for a creative, commercially minded and hands-on Social Media Assistant Manager / Manager to lead and execute the brand’s social media presence across key digital platforms. This role will be responsible for building brand awareness, driving engagement, supporting traffic/conversion objectives, and ensuring content aligns with the overall brand direction. The ideal candidate understands both content storytelling + performance mindset and can work effectively in a lean, fast-moving environment.

This is an individual contributor role to begin with, requiring a proactive and hands-on individual who is comfortable balancing strategy, execution, creator relationship management, and cross-functional collaboration.

Key Responsibilities

1) Social Media Strategy & Planning

• Develop and execute the brand’s social media strategy aligned with business and marketing goals

• Own monthly social media calendar across key campaigns, launches and seasonal moments

• Identify content opportunities across organic, trend-led and always-on communication

• Ensure platform-specific strategies across Instagram, TikTok, Facebook, LinkedIn (where relevant)

• Recommend improvements based on platform shifts, consumer behavior and competitor movements

2) Content Creation & Execution

• Lead end-to-end social content planning including reels, short-form videos, static assets, UGC, BTS and campaign storytelling

• Brief internal creative/design teams on content requirements

• Support simple in-house content creation including quick edits, reactive content and trend-led assets

• Ensure brand consistency across copy, visual tone and storytelling

• Optimize content mix for awareness, engagement and conversion

3) Community Management, Influencer Marketing & Brand Advocacy

• Manage day-to-day community engagement including comments, DMs, customer conversations and social interactions while maintaining brand tone of voice

• Identify, research and build a pipeline of relevant content creators, influencers, KOLs and brand advocates aligned with the brand’s positioning and audience

• Manage end-to-end creator outreach, seeding, gifting, relationship management and partnership coordination

• Build and maintain strong relationships with creators, agencies and external partners to support ongoing collaborations

• Support influencer-led campaigns across product launches, seasonal collections and brand storytelling moments

• Coordinate seeding calendars, product movement and collaboration timelines with internal teams

• Identify UGC, advocacy opportunities and community-led content that can strengthen social presence and brand trust

• Evaluate creator fit based on audience quality, content relevance and brand alignment, not just follower count

• Track creator and partnership performance including engagement, reach, quality and overall contribution

4) Social Growth, Events & Activations

• Support social-led traffic, engagement, awareness and brand affinity growth

• Coordinate brand events, store activations, launch events and experiential opportunities involving influencers, creators and community partners

• Identify opportunities for partnerships, social activations and community-led brand experiences

• Work closely with Marketing, Retail, Public Relation, E-commerce and Creative teams to ensure campaigns and activations are aligned

• Support seasonal campaigns, collaborations and major brand initiatives through social-first storytelling

5) Performance Tracking & Reporting

• Track KPIs such as engagement, reach, follower growth, saves, CTR, traffic and conversion contribution

• Analyze best-performing content formats, creator performance and audience behavior

• Share monthly reports, insights and optimization recommendations

• Monitor competitor and category trends regularly

• Use data to refine content, creator strategy and campaign direction

Requirements

- 4–5+ years experience in Social Media / Digital Content / Brand Marketing

- Experience in fashion, lifestyle, retail, e-commerce or consumer-led brands preferred

- Strong understanding of Instagram, TikTok, Meta ecosystem and evolving social trends

- Comfortable balancing strategy + execution (not just planning)

- Good eye for aesthetics, storytelling and social-first content

- Strong copywriting and communication skills

- Familiarity with Canva, CapCut, Adobe Suite or basic editing tools

- Experience with scheduling/reporting tools (Meta Business Suite, Sprout, Hootsuite etc.)

- Analytical mindset with understanding of engagement, traffic and performance metrics

- Experience in influencer outreach, seeding and creator relationship management is a strong advantage

- Comfortable coordinating campaigns, activations and external relationships

- Highly organized and comfortable working in lean, fast-paced environments

- Self-starter with a proactive and hands-on approach

Role Objective

The Assistant Manager / Manager leads DOT's impact evaluation efforts to strengthen intervention measures and program enhancement.

Main deliverables for role:

• Design and implement M&E activities for all client facing projects/ programs run in the organisation; and
• Support program leads/ managers with collection and analysis of data in relation to the progress of their projects;

This person will also support the CEO to interface with various stakeholders where necessary and be a key team member when setting and evaluating grant KPIs, and work closely with the Fundraising department to ensure relevant data points are captured.

Main Responsibilities:

1) Monitoring & Evaluation

• Responsible for providing strategic inputs to the management to ensure the organization maintains its course to fulfil its mission. This includes:
• Developing and strengthening indicator criteria, monitoring strategy, inspection and evaluation procedures on ongoing and new projects/programs with Funders.
• Ensuring consistent data collection in order to track expenditures progress towards achieving the project/ program output, measuring KPIs for funded/ non-funded programs.
• Working closely with the operations team to ensure smooth implementation of Family Stoplight
• Monitor the sustainability of all project/ program KPIs, closely supporting Fundraising and Operations Departments with the reporting of these results
• Provide high quality, and timely input/ feedback to management on key projects/ programs’ progress and outcomes of activities
• Identifying bottlenecks through regular measurement activities and suggest mitigation strategies to improve the efficiency and effectiveness of the projects/ programs
• Participate in annual project/ strategic reviews and planning workshops and assist in
• Preparing relevant reports and highlighting risks and issues, where necessary
• Designing and implementing the M&E activities of all new projects
• Assist the project leads in preparing Quarterly/ Annual reports on the progress of these projects/programs
• Assist in coordinating across the available components of the various programs to ensure effective implementation of M&E efforts.  Assist the team with M&E tools and in supporting them in their use;
• Ensure the monitoring and evaluation efforts are translated to communication pieces to relevant stakeholders (internal and external). Work closely with the Financial Controller (FC) to monitor the activities being carried out to meet its objectives and provide suggestions on how to improve based on the analytics, wherever appropriate.
• Provide the impact evaluation findings to the Programs and Impact Committee / Board and is a key enabler to strengthen intervention measures and enhance thought leadership in the social service sector.

2) Salesforce

• To support the program and operations team in ensuring the integrity of information in Salesforce platform including the management and maintenance of said information.
• Ensure dashboards for KPIs are being updated in a timely manner, including ensuring parameters for additional criteria are included in the configuration of the platform.

3)     Running Funded Programmes 

• Ensure all necessary MOUs with external parties (e.g. MSF or Corporate Donors) are in place and are updated to ensure seamless execution of agreed timelines, deliverables and KPIs.
• Oversee and ensure smooth running of the entire projects, which includes:
• Assessing the needs of a project, and if necessary, building and training a skilled team to ensure KPIs can be met;
• Refining (if necessary) SOP to ensure all stakeholders are clear on the processes, requirements and KPIs to be achieved for the programmes;
• Completing necessary reporting to ensure momentum of study and surface any challenges or resourcing needs as needed.
• Support research efforts in data gathering exercises, including but not limited to, data extraction, conducting surveys and interviews, and facilitating focus group discussions.
• Participate in relevant meetings with external partners e.g. funders, MSF etc. where needed

4) General

• Assist Fundraising Team in preparing Grant / Funding impact reports with impact outcomes from specifically funded programmes
• Organize and conduct training on M&E tools for staff/ beneficiaries/ any relevant stakeholders;
• Share learnings with other partners when the need arises and be a DOT spokesperson at relevant events

Job Description & Requirements

• Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
• Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
• Ensure that all customers receive an exceptional dining experience.
• Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
• Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
• Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
• Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
• Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
• Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
• Handle disciplinary issues, conducting annual team review and confirmation of staff.
• Ensure the strict compliance by all staff to company’s standard operating procedures.

Requirements

• Degree in Hospitality Management, Business Administration, or related field preferred.
• At least 3-5 years of experience restaurant management or a related field.
• Strong leadership skills.
• Excellent communication skills.
• Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
• Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
• In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
• Flexibility to work evenings, weekends, and holidays as needed.