Total 364 procurement manager job vacancies in D02 Anson, Tanjong Pagar

Position Summary

This role leading the Procurement Activities of Category – Cables in APAC

Objectives of the position:

To build a strong supply network in the region and to optimize the overall spend, reduce costs and mitigate supply risks for the cable category within their region, while also driving innovation and ensuring a reliable supply chain.

Key Responsibilities:

Strategic Planning and Analysis:

· Develop and implement regional category strategies:

This includes identifying opportunities for growth, developing product assortments, and setting procurement strategies.

· Conduct market research and competitive analysis:

Stay informed about industry trends, competitor activities, and emerging technologies.

· Develop and manage category budgets and forecasts:

Ensure the category is profitable and achieves its sales targets.

Vendor Management and Sourcing:

· Build and maintain strong relationships with suppliers: Negotiate favorable terms and conditions, ensuring a reliable supply chain.

· Evaluate and select suppliers: Ensure suppliers meet quality, cost, and delivery requirements.

· Collaborate with cross-functional teams: Work with marketing, sales, operations, and other departments to achieve business objectives.

· Stay up-to-date with industry standards and regulations: Ensure compliance with relevant guidelines and best practices.

· Manage and develop a team (if applicable): Motivate and coach team members to achieve their goals.

· Travel as needed for supplier visits, industry events, or customer meetings.

Skills & Qualification:

- Bachelor’s degree in Business, Supply Chain or related field and 15+ years of procurement experience in a corporate environment

- At least 5 years of direct leadership experience in global or multi-cultural environment.

- Ability to travel (air and ground throughout the region) for various meetings

- Similar experience or project management skills

- Intermediate Business Process Knowledge

- 2+ minimum years of procurement experience as a category manager or similar role

- Familiar with cable industry

- Create comprehensive sourcing strategy for the region for spend categories in scope of responsibility, operating with a truly regional and strategic mindset and in close collaboration with the Regional and Global Category Leaders to ensure full alignment with regional and global strategies

- Have a clear understanding of how regional strategies affect their local market and the fit with global strategy

- Very good knowledge of Microsoft Office/Business Software required.

Working hours:

Mon to Fri 8.30am - 5.30pm

Job Responsibilities:

• Source and obtain quotations, negotiate pricing, and coordinate timely delivery of materials and equipment.

• Identify and evaluate new suppliers, products, and services.

• Monitor purchase orders and follow up on deliveries to meet project requirements.

• Maintain procurement records, supplier databases, and purchasing documentation.

• Coordinate with project and site teams on material requirements and delivery schedules.

• Handle work pass applications, renewals, cancellations, and related MOM matters.

• Coordinate onboarding, medical examinations, accommodation, and worker logistics.

• Monitor attendance, overtime, leave records, and employee documentation.

• Liaise with employment agencies, dormitories, insurance providers, and relevant authorities.

• Ensure compliance with MOM regulations and maintain accurate employee records.

• Maintain filing systems and document control.

• Assist with expense claims, inventory monitoring, and office administration.

• Prepare reports, spreadsheets, and operational records.

• Support project managers and operations teams with daily coordination.
  
  

  
  

Job Requirements:

• Diploma, Higher NITEC, Degree, or equivalent qualification.

• 2 – 4 years of relevant experience in Procurement, Foreign Worker Administration, Construction, Engineering, EPC, Marine, Oil & Gas, or Manufacturing industries.

• Knowledge of procurement and vendor coordination processes.

• Proficient in Microsoft Office (Excel, Word, Outlook).

• Strong organizational, communication, and multitasking skills.
  

  
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Khor Khang Qin

EA Personnel Reg No: R22109669

A leading integrated environmental services provider in Singapore is seeking a proactive and driven Procurement Manager / Executive to support operational excellence and drive transformation through technology and innovation.

Key Responsibilities

• Manage end-to-end procurement processes, including sourcing, negotiation, and supplier selection

• Identify, evaluate, and source advanced equipment, automation solutions, and smart technologies to enhance productivity and reduce reliance on manual labour

• Support initiatives to address challenges of an ageing workforce through mechanisation and digitalisation

• Collaborate with internal stakeholders to introduce innovative solutions that improve efficiency

• Develop and maintain strong relationships with vendors, including equipment suppliers and technology providers

• Evaluate supplier performance and ensure compliance with contractual terms

• Monitor inventory levels and ensure timely procurement of materials and equipment

• Drive cost optimisation while balancing quality, sustainability, and innovation

• Ensure procurement activities comply with internal policies and regulatory requirements

• Prepare reports on purchasing trends, cost savings, and supplier performance

• Support tender submissions and contract management

Requirements

• Diploma / Degree in Procurement, Supply Chain, Engineering, Business Administration, or related field

• Minimum 2–5 years of relevant procurement experience (Manager role requires more experience)

• Exposure to equipment sourcing, automation, or technology procurement is highly advantageous

• Experience in environmental services, facilities management, or related industries is a plus

• Strong negotiation, vendor management, and analytical skills

• Good communication and stakeholder management abilities

• Proficient in Microsoft Office (especially Excel)

• Familiarity with procurement systems/ERP is an added advantage

Preferred Attributes

• Forward-thinking mindset with interest in innovation and digitalisation

• Resourceful, proactive, and solutions-oriented

• Able to work independently in a fast-paced environment

• Strong sense of integrity and accountability

Working hours:

Mon to Fri: 8:30am to 5:30pm

Job Responsibilities:

1. Lead procurement operations, align talent development with organizational strategies, and continuously upgrade team capabilities.

2. Build and expand global core component supplier base, define category procurement and inventory strategies, and lead component sourcing, selection and delivery assurance across full project lifecycles.

3. Partner with cross-functional teams to meet project cost targets during supplier nomination, and execute structured cost-down programs for mass production.

4. Track industry trends and competitor movements, and formulate risk mitigation plans to address technological upgrades, cost fluctuations and supply chain disruptions.

5. Develop and optimize role-based SOPs, streamline end-to-end procurement workflows and internal governance mechanisms.

6. Drive cross-departmental alignment to resolve operational and team management issues.

Job Requirements:

1. Bachelor’s degree or above; STEM background preferred. Minimum 3 years of procurement management experience.

2.Familiarity with IATF16949 automotive quality system is highly preferred.

3. Extensive experience in electronic component procurement with established global supplier networks and solid expertise in automotive electronics market.

4. Proven leadership and cross-functional coordination capabilities with strong professionalism, execution and accountability.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref59@trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Jun Ping
EA Personnel Reg No: R25128522

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Develop and implement appropriate strategies by selecting, segmenting and targeting retailers; and promoting products & services for those retailers

· Plan and execute successful marketing plans and product launches, according to timelines, COG objectives and sales targets

· Review and react to planogram performance to maximize sales and limit risk for multiple retailers

· Analyze feedback and performance of promotional programs in order to maximize Sales potential

· Work closely with Manager, Space Planning to optimize multiple planograms by retailer and ensure brand objectives are met by retailer

· Manage merchandising updates by retailer including; planogram segmenting, implementation of fixturing and visual focuses in conjunction with brand partners and external suppliers

Gaston Bistro & Wine Bar is looking for an experienced and passionate General Manager to lead daily operations of our vibrant French brasserie and wine-focused hospitality concept.

The ideal candidate is hands-on, service-driven, and confident managing both restaurant operations and team leadership in a fast-paced premium dining environment. Strong knowledge of wines, guest relations, floor management, and financial performance is highly valued.

We are looking for someone with:

• proven restaurant management experience,
• strong leadership and organisational skills,
• passion for hospitality, food & wine,
• excellent customer service standards,
• ability to drive team culture and service excellence.

Experience in premium casual dining, brasserie or wine bar concepts is a strong advantage.

Join a fast-growing, established player in the Data Centre industry seeking for a Finance Manager.

You will own the end-to-end accounting, partnering with stakeholders across the business to deliver accurate and timely financial reporting. Your core responsibilities will span the full set of accounts, month-end and year-end close, consolidation schedules, and management, statutory, and tax reporting. You will oversee cash flow, manage intercompany positions, and provide financial insight to support operational decisions. The role also encompasses balance sheet reconciliations, GST, and adherence to internal controls and regulatory standards. You will play an active role in the audit process, including the preparation of statutory financial statements and XBRL filings. As the business continues to grow, there is genuine opportunity to drive improvements across systems and processes.

The ideal candidate holds a degree in Accounting or a professional qualification such as CA, with 6 years relevant experience –starting in the Big4 Audit followed by commercial finance in a listed company. You should ideally have experience managing shared services environment, and have a keen eye for detail, and communicating cross-functionally across teams. Proficiency in Microsoft Office is a given, together with SAP ERP.  If you are keen, please click on the link to apply or email me with your updated CV at jillian.yip@ethosbc.com.

Reg No. R1987809
BeathChapman Pte Ltd
License no. 16S8112

Company Overview

Agrocorp International is headquartered in Singapore with operations in 16 countries and 25 offices. For over 30 years, it has supplied diverse agricultural commodities and food ingredients, expanding from farm partnerships to processing and retail markets including premium pulses and plant-based foods.

Job Summary

We are hiring an experienced Chartering Manager to lead vessel sourcing, freight negotiation, and chartering execution for bulk commodity shipments. You will convert market intelligence into profitable fixtures while ensuring reliable execution and strong stakeholder relationships.

Responsibilities

• Source, evaluate, negotiate, and finalize voyage and time charter fixtures with shipowners, brokers, and counterparties to secure profitable freight agreements
• Review and analyze charter party terms, rider clauses, laycan, freight structure, bunker exposure, port costs, and voyage economics to ensure optimal fixture conditions
• Manage post-fixture execution by monitoring laytime, demurrage/despatch, voyage claims, and coordinating with operations teams for smooth shipment delivery
• Track and analyze freight market movements, vessel positioning, cargo opportunities, and trade lane trends to inform commercial decisions and optimize chartering strategies
• Build and maintain strong professional relationships with shipowners, brokers, charterers, and internal stakeholders to support ongoing business growth
• Support voyage profitability analysis and deliver market updates, fixture reports, and performance insights to management for informed decision-making

Required competencies and certifications

• Degree or diploma in shipping, maritime studies, logistics, business, or related field
• 5 to 8 years of chartering or shipbroking experience for Manager level; 8+ years for senior desk-owning roles
• Strong knowledge of dry bulk freight markets, charter party terms, laytime, and demurrage calculation
• Proven ability to negotiate commercially sound fixtures and manage multiple shipments effectively under pressure

Preferred competencies and qualifications

• Established network within the dry bulk or commodity shipping market

Other Information

Career progression opportunities include Senior Chartering Manager, Head of Chartering, Commercial Manager, or Regional Freight Lead roles. High performers may advance into commercial strategy, fleet optimisation, or freight trading responsibilities.

Overview:

At IMBA, imagination leads the stage, but discipline runs the show.

The Finance Manager anchors the organisation with financial rigour, operational control, and commercial clarity. This role ensures our venue operates on strong governance foundations while enabling ambitious programming and sustainable growth.

You will safeguard accuracy, accountability, and performance across every transaction that powers the IMBA experience.

Key Responsibilities:

1. Full-Set Accounting & Reporting

• Manage full set of accounts, including GL, AP, AR, and month-end closing
• Prepare monthly management accounts with variance explanations
• Perform bank reconciliations and maintain supporting schedules
• Prepare audit schedules and liaise with external auditors

2. Revenue & Reconciliation

• Oversee daily and weekly sales reconciliation (ticketing, POS, event settlements)
• Ensure completeness and accuracy of revenue reporting
• Monitor receivables and follow up on overdue accounts
• Issue monthly statements of accounts to customers

3. Accounts Payable & Cost Control

• Review supplier invoices and ensure timely payment processing
• Reconcile supplier statements
• Monitor operational expenses and flag cost anomalies

4. Compliance & Tax

• Prepare GST submissions and support tax compliance processes
• Ensure proper documentation and record-keeping in line with statutory requirements
• Support annual audit process

5. Budget & Performance Support

• Track budget vs actual performance
• Prepare weekly sales and performance dashboards for operations
• Support management with financial data for event/programme evaluation

6. Process & Controls

• Maintain internal control processes
• Propose workflow improvements where gaps are identified
• Ensure financial documentation is properly filed and traceable

Preferred Attributes:

• Diploma/Degree in Accounting or Finance
• 4–6 years of experience handling full sets of accounts
• Experience in venue operations, events, F&B, retail, or hospitality preferred
• Strong GST knowledge and Singapore compliance familiarity.
• Strong Excel skills
• Proficiency in accounting and Microsoft Office softwares (Prior experience in Xero. Quickbook is a plus).
• Ability to meet deadlines in a fast-paced environment.

Job Responsibility :

Team and People Management

• Lead and manage internal/ external stakeholders to ensure effective account management and operation efficiencies

• Highlight and share best practices within the team to ensure consistency and continuity in operational excellence approach

• Drive automation and continuous improvement initiatives to increase productivity within the team

• Work and communicate with various teams based around the region

Customer Management

• Responsible to assist in managing the daily operations (execution plan, utilization management, knowledge management and communications). Ensure team actively engage assigned customers in business + performance reviews

• Monitoring KPI, including tracking of overall improvement goals and outcomes. Execute process improvement/ initiative across countries to improve KPIs situationally

• Identify opportunities to improve the operations, proactively reinforce and iterate on our processes and create standardized business processes that result in increase of performance and provide negotiation of difficult matters to drive outcomes

• Work closely with internal and external stakeholders to support business growth and development.

• Optimize data/data flows and operational reporting

• Strategic planning based on forecast, especially on peak period.

• Responsible for analysing, mapping and documenting the current and future requirements and processes, as part of a defined standardization framework and alignment across the region.

• Assist in the preparation of the QBR decks.

• Working closely with implementation team for Project management and execution to ensure smooth on boarding process

• Well verse with overall APAC market updates and call out to customer with mitigation plan

• Ad hoc duties as required

Job Requirements

• Proven track record of operating independently, demonstrating creativity, maintaining organization, strong attention to detail, and managing multiple tasks simultaneously.

• Excellent communication skills, with a keen ability to synthesize crucial information to deliver to key stakeholders.

• Strong people skills and the ability to engage on all levels of the organization.

• Experience with creating organizational consensus and managing deadlines with a strong sense of urgency.

• Ability to identify inefficiencies and create process improvement through standardization and policies.

• Ability to work in a fast-paced environment and openness to working in ambiguity.

• Strong sense of problem solving and proactive approach.

. This role is require to communicate with client and counter part in China region

Working hours:

Mon to Fri 8.30pm - 6pm

Job Description:

·       Review, evaluate, assess, negotiate, and resolve work injury compensation claims in WICA 2019 regime within designated authority limit, in line with established standards, procedures and guidelines provided.

·       Identify and investigate suspicious/potential fraudulent WICA claims and take appropriate actions and keep relevant stakeholders closely informed in writing.

·       To attend MOM and any work injury related meeting.

·       To negotiate settlement with claimants and/or solicitors.

·       To provide administrative support to prepare monthly statistics and report.

·       To manage telephone enquiries and complaints and attend to walk-in-claimants.

·       To provide claims handling service to clients and business partners.

·       To be the liaison with any authority as required under the scope.

·       Ensure compliance with all legal, regulatory and policy requirements internally and externally

·       Any other jobs assigned by the Company/HOD/Section Manager.

Requirement:

·       Well versed with WICA 2019 requirement and timeline

·       Minimum Diploma holder.

·       Candidate with a minimum of at least 5 years of direct WICA 2019 claims experience with a designated insurer would be preferred.

·       The candidate should possess strong negotiation skill, claim management, fraud management, customer service, time management and able to work in a fast-paced work environment.

·       Must be able to work independently and as a team.

·       Good negotiation skills.

·       Certificate in Personal General Insurance and Commercial General insurance is a must.

·       Good command of written and verbal English and Chinese (to be able to communicate effectively with English and Chinese speaking associates regarding assigned tasks)

We are a Singapore-based logistics and freight services company providing air, sea, and land transportation solutions. We are seeking an experienced Accounts Manager with strong knowledge of GST, Singapore Customs procedures, and IRAS compliance, preferably with prior experience in the logistics, freight forwarding, or warehousing sector.

Key Responsibilities

Financial & Accounting Management

• Oversee full sets of accounts including AP, AR, GL, bank reconciliations, and month-end closing
• Prepare monthly financial reports, management accounts, and variance analysis
• Ensure accurate accounting of freight charges, disbursements, port charges, and agency fees
• Monitor cash flow, ageing reports, and credit control

GST & Tax Compliance

• Prepare and submit quarterly GST returns (F5) accurately and on time
• Handle GST matters related to import/export, zero-rated supplies, disbursement vs reimbursement
• Ensure proper treatment of import GST, suspended GST, and bonded warehouse transactions
• Liaise with IRAS on GST audits, queries, and assessments
• Support corporate income tax filings and tax computations

Customs & Regulatory Compliance

• Work closely with operations teams on Singapore Customs procedures
• Reconcile customs permits, import/export documentation, and billing
• Ensure compliance with Customs regulations, permits, and duty/GST declarations
• Support audits or inspections by Singapore Customs or other authorities

Audit & Controls

• Coordinate with external auditors on statutory audits
• Maintain strong internal controls and compliance with accounting standards
• Ensure proper documentation and audit trails for all financial transactions

Stakeholder & Team Management

• Liaise with freight operations, sales, banks, auditors, and tax agents
• Supervise and guide junior accounts staff
• Support management on budgeting, forecasting, and financial planning

Requirements:

Qualifications

Diploma or Degree in Accounting, Finance, or related discipline
Professional qualification (ACCA, CPA, CA) is an advantage

Experience

• Minimum 5–8 years of accounting experience, preferably in logistics, freight forwarding, shipping, or warehousing
• Strong hands-on experience in GST returns and IRAS procedures
• Familiarity with Singapore Customs permits and import/export GST treatment
• Experience handling multi-currency transactions is an advantage

Skills & Knowledge

• Solid understanding of Singapore GST framework and Customs regulations
• Proficient in accounting systems (e.g. QuickBooks, Xero, SAP, or similar)
• Strong Excel skillsDetail-oriented with strong analytical and problem-solving abilities
• Able to work independently and meet regulatory deadlines

Preferred Attributes

• Prior experience supporting Customs or IRAS audits
• Knowledge of freight costing, port charges, and agency disbursements
• Experience in ISO-compliant or regulated environments (e.g. ISO 9001, bizSAFE)

Job Type: Full-time
Work Location: In person

Role Summary

This role require to builds and maintains relationships with major clients, to retain them for extended periods of time. Develop an extensive understanding of an organisation's client base and their needs. Engage with the clients, often resolving issues and suggesting solutions to routine problems they face. A key account manager may be able to comprehend the needs of a client and tailor products or services that meet their specific requirements. The top 3 most important responsibilities of a key account manager include: Maintain with growth mindset, Strong Communication and ability to explore & collaborate with new opportunities.

Responsibilities

•     Developing and maintaining a portfolio of high-value clients. Must have global/regional mindset in serving Key accounts.

•     Developing long-term strategies for client retention and growth expansion.

•     Understanding the needs and requirements of clients. Resolving customer complaints promptly to maintain trust.

•     Trying to build long-standing professional relationships with clients to create a mutually beneficial environment.

•     Proposing solutions to a client's problems and implementing them within reasonable timelines.

•     Ensure client retention

•     Acting as a channel of communication between clients and the employees of an organisation.

•     Identifying high-value clients and developing strategies to build relationships with them.

•     Preparing periodical reports with accurate data on time. (CRM / Monthly Report etc.)

•     As the main facilitator to manage Account Receivables for assigned accounts

Requirements :

•     Bachelor’s degree in Sales, Business Management, Freight Forwarding, Logistics & Supply Chain Management or equivalent.

•     At least 3-5years of experience in Logistics & Freight Forwarding industry with exposure to Key account management

•     Experience or exposure in handling conglomerate accounts especially in Healthcare /Medical Devices/Semiconductor/Electronics will be considered with priority.

•     Excellent written and verbal communication skills．

•     Proficient in MS Office applications. Good in communication and negotiation. Excellent presentation skill．

•     Strong organizational and management skills

•     Strategic thinking and statistical analysis skills

•     Proactive, resourceful with ability to work well independently or in groups.

•     Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal relationship skill．

•     Experience manager with relevant experience will be consider for a senior position

Working hours:

Mon to Fri 8.30am - 5.30pm

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users.  From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions.

What you’ll do

As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape.

Responsibilities

• Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
  
• Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
  
• Set a strategic vision for the team and build the path to execute it in both the short and long-term.
  
• Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
  
• Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.
  
• Maintain oversight of operational vendor performance related to risk.
  
• Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
  
• Define and manage core metrics, SLAs, and performance of the organization.
  
• Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
  
• Ensure risk management efforts do not compromise the user experience. 
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Business-level proficiency in Mandarin (written and spoken) is required, as this role involves communications with our users in the Greater China region.
  
• 10+ years of experience in fraud/risk or management roles, including at least 2+ years of directly leading and developing high-performing teams.
  
• Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
  
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
  
• Passion for delivering a user-centric experience while effectively managing risk.
  

Preferred qualifications

• Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement. Experience analyzing data and creating dashboards and visualizations.
  
• Strong proficiency sourcing and analyzing data using SQL.
  
• Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
  
• Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus.