Total 7 Quality Assurance / Control job vacancies in D26 Springleaf, Upper Thomson

AssistantManager, Quality Assurance & Quality Control

Job Description & Requirements

Responsibilities:

- Ensure the implementation and maintenance of allquality and food safety control processes are being complied to company’sstandard, HACCP, ISO and local statutory requirement.

- To conduct in house food safety training toproduction/operation staffs.

- To manage customer complaints investigation andperform troubleshooting and drive processimprovement program to ensure high standard of food safety and quality.

- Provide technical advice to support anotherdepartment as and when necessary

- Monitoring product integrity and conduct producttesting for new and regular products.

- To support Production Manager for admin work.

- Manage external inspection and liaise withregulatory agencies

- To kick start sustainability initiatives for the company putting in process andcertification.

- Train junior QA to perform her role as QA executive.

- Perform ad-hoc duties as assigned by management

We are seeking a Quality Manager to lead and maintain our quality management and calibration systems. The role oversees compliance with ISO/IEC 17025 and related standards, ensures the integrity of calibration and testing activities, and supports both technical and commercial functions. This is an onsite role based at our Tagore Lane facility.

Roles & Responsibilities

• Establish, implement and maintain the quality management system in line with ISO/IEC 17025 and applicable standards.
• Manage internal and external audits, including preparation, response and corrective/preventive action follow-up.
• Oversee calibration and testing processes to ensure technical competence, traceability and accuracy of results.
• Review and approve calibration reports and quality documentation.
• Maintain and improve laboratory procedures, records and environmental controls.
• Coordinate with vendors, customers and accreditation bodies on quality matters.
• Provide technical and quality support to the sales and operations teams.
• Train and guide staff on quality procedures and compliance requirements.

Requirements

• Degree or Diploma in a related field.
• 8 years of relevant working experience in quality management, calibration or laboratory operations.
• Working knowledge of ISO/IEC 17025 and quality systems / audit management.
• Good command of English for documentation, reporting and stakeholder communication.
• Strong attention to detail, organisational and problem-solving skills.

Job description

Methodist Welfare Services (MWS) is all about empowering people to have life to the full. 

We are a non-profit organisation serving people across all ethnicities and religions. We recognise that the people we serve may experience poverty in different ways – weak social support or fractured relationships, poor health, a sense of hopelessness, or a lack of means. We journey alongside them to uncover their inherent strengths, affirm them and support them holistically towards a better life. While MWS’ sphere of impact has expanded since our founding, our core spirit of social holiness remains unwavering.  Today, we serve over 22,000 beneficiaries, including children from disadvantaged backgrounds, youths at risk, families in distress, seniors who are socially isolated, and the chronically ill and destitute.

Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

• Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

• Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

• Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

• Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

• Carry out regular group compliance reviews through audits, assessment and control testing

• Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

• Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

• Work with the relevant internal stakeholders on the improvement to processes and systems when required

• Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

• Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

• Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

• Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

• Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

• Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

• Provide administrative support for the overall audit function conducted by the internal/external auditors

• Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

• Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

• Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

• Conduct PDPA updates and training (where necessary)

• Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

• Minimum diploma holder and above in a related field of study

• Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

• Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

• Excellent written and verbal communication skills; able to provide sound advice to stakeholders

• Proficient in Microsoft Office (Excel, Word, PowerPoint) & data analytics and AI tools to support work

• Skills:

  • Good leadership and communication skills, able to empathise with all levels of staff and workers.

  • Strong analytical skills, problem-solving skills and critical thinking to pinpoint issues and ability to deep dive to find the ultimate root cause(s) and measures

  • Ability to work independently under minimal supervision and collaboratively within a team and engage effectively with stakeholders at all levels across multiple business verticals

  • Strong interpersonal, organisational and project management skills

  • Attention to detail, proactive learning attitude, ability to manage multiple priorities and deliver quality work under tight deadlines

We are seeking a diligent QC / Food Safety Officer to join our team. You will play a key role in ensuring the quality and safety of our products by performing inspections, maintaining proper storage standards, and supporting food safety initiatives.

Key Responsibilities:

• Inspect and receive incoming products to ensure compliance with quality standards.
• Check and approve products before delivery.
• Maintain daily CCP records (cleanliness/hygiene on the premises, cold rooms temperatures etc.).
• Monitor warehouse storage using FIFO principles and ensure proper storage conditions.
• Print production labels accurately.
• Conduct routine pest control checks and report any issues to vendors.
• Investigate food safety-related cases raised by customers.
• Suggest improvements to current systems and methods to enhance food safety standards.
• Collaborate with QA teams for documentation related to food safety systems.
• Perform any other relevant duties as assigned.

Working Days & Hours:

• Monday – Friday: 8:00am – 5:00pm
• Saturday: 8:00am – 12:00 noon

Job Requirements:

• Relevant qualification in Food Technology, Food Science, or related field preferred.
• Experience in quality control, quality assurance, or food safety operations is a plus.
• Knowledge of food safety standards and warehouse best practices.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Key Responsibilities

• Assist QA Manager in overseeing departmental operations and quality system effectiveness.
• Lead and support Corrective and Preventive Actions and Root Cause Analysis activities.
• Investigate customer complaints and prepare detailed reports.
• Drive Continuous improvement initiatives across processes and systems.
• Manage suppliers' quality issues, including coordination with international suppliers.
• Conduct audits and ensure compliance with QHSE ISO standards
• Utilize quality tools such as FMEA, 8D, SPC and Six Sigma methodologies.
• Support cross-site quality alignment, including travel to Batam facility.
• Analyze quality data and recommend corrective actions.
• Strong analytical and problem-solving skills
• Able to lead investigations and communicate findings effectively
• Willing to travel to Batam frequently