About the Role
Step inside and the city falls away. You enter a house of rooms unlike any other; part gallery, part salon, part bar. Heritage is the fabric of every space: from the long communal table in the main hall to intimate chambers that echo the mansion’s layered past. Each room tells its own story of tea and textiles, journeys and remedies, yet together they weave one society. Behind this house of spirits, seasonal ingredients meet global traditions, crafted into vessels by skilled ceramicists. Guests move from chamber to chamber, discovering shifting moods of conversation, music, and ritual. This is a place to drink well, but also to belong - where every visit feels connected to the past yet alive in the present, evolving with each season and collaboration.
Every gathering is a weave of moments, places, and people.
At the heart of this house of hospitality, every detail – from service flow to guest experience – is carefully orchestrated to create something seamless and memorable.
As an Assistant General Manager, you are a key driver behind this rhythm, supporting the General Manager of the Bar & Studio in overseeing daily operations while ensuring excellence across service, team performance, and overall ambiance. You lead with both presence and purpose – guiding the team, anticipating needs, and upholding the highest standards at every touchpoint. Balancing operational oversight with a strong focus on people, you play an integral role in shaping a positive culture, strengthening guest relationships, and ensuring the venue continues to evolve with consistency and care.
This role is suited for those who are hands-on, commercially aware, and confident in leading from the floor and bringing together team, service, and experience into one cohesive whole.
This position as an Assistant General Manager will report to General Manager (Bar).
Responsibilities
Operations Management
Oversee day-to-day bar operations to ensure smooth and efficient service
Maintain the highest standards for cleanliness, ambiance, and service quality
Ensure compliance with health, safety, and alcohol regulations
Manage opening and closing procedures
Team Leadership & Development
Supervise, rain, and motivate service staff and bartenders
Assist in recruitment, onboarding, and scheduling of staff
Conduct regular briefings and performance feedback sessions
Foster a positive, professional, and high-performing team culture
Guest Experience
Deliver and uphold exceptional customer service standards
Handle guest feedback, complaints, and special requests professionally
Build relationships with regular guests and VIPs
Financial & Inventory Management
Assist in managing budgets, costs, and revenue targets
Monitor daily sales, labour costs, and operational expenses
Minimize wastage and prevent stock discrepancies
Administrative Duties
Assist with reporting, documentation, and compliance requirements
Coordinate with suppliers and external partners
Step in as acting GM in the absence of the General Manager
Requirements
3–5 years of experience in bar or hospitality management
Strong knowledge of cocktails, spirits, and bar operations
Proven leadership and team management skills
Excellent communication and problem-solving abilities
Financial acumen and experience with cost control
Experience in a premium or high-volume cocktail bar
Certification in hospitality or bar management
Wine & spirits knowledge (e.g., WSET Cert or equivalent is an advantage)
Comfortable with flexible work hours including shifts, split shifts, weekends, and public holidays
By submitting your application, you consent to the collection, use, and disclosure of your personal data by Gyutan-Tan Pte Ltd for the purposes of processing and assessing the job application, and for other employment-related purposes in accordance with the Personal Data Protection Act 2012 (PDPA).
You declare that the information provided in your application is true and complete to the best of your knowledge. You understand that any false or misleading information may result in the rejection of application or, if employed, termination of employment.
