Job Summary

Purpose of Role

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.

• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.

• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals.

• To participate in marketing and promotional activities for customer acquisition.

• To source and call on individual prospects

• To provide quality, efficient after-sales services

• To manage anti-attrition and retention of clients

• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.

• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.

• To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Key Measurables

• Agreed individual sales target.

• Agreed service standards to customers.

• Operation control and sales compliance

Strategy

• Awareness and understanding of the Group’s business strategy and model appropriate to the role

Business

• Awareness and understanding of the wider business, economic and NRI markets

Processes

• Responsible for executing RM duties including driving revenue and onboarding new clients.

People and Talent

• Lead through example and build appropriate culture and values.

Risk Management

• To execute the trade as per Bank’s laid down policies and processes, and render banking services as per Bank’s guidelines

Governance

• Awareness and adherence of the RNF regulatory framework

Regulatory and Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.

• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Clients, internal and external stakeholders

Other Responsibilities

Embed Here for good and Group’s brand and values in SCB SINGAPORE (WRB AFFLUENT MANAGED) Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats).

Our Ideal Candidate

• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

• Experience in Managing UAE Market

• Excellent Communication Skills to manage UAE clients

• 3 years of relevant experience in Sales and Relationship Manager

• Education: Degree Holder

• Licenses: RNF

• Certifications: CMFAS

Role Specific Technical Competencies

• Client Acquisition Experience

• Account Management (of HNW Individuals) Experience

• Experience in managing NRI markets

• Good understanding and command of Hindi as the incumbent will be supporting NRI markets

• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

• Flexible working options based around home and office locations, with flexible working patterns.

• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Occupying Levels 25 to 39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The first Andaz property in Southeast Asia offers well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, with stunning views of the city. Situated at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts—with their intimate shophouse-filled alleyways and atmospheric colours, textures and flavours— Andaz Singapore aims to spark discovery of the rich culture of Singapore, and inspire guests to experience the city from new angles.

Global in scale while local in perspective, the Andaz brand empowers self-expression and stimulates guests’ curiosity through imaginative travel for a distinctively local experience. Through thoughtful, unscripted service tailored for travelers, Andaz hotels enable guests to go beyond the familiar to discover and define their personal essence while immersing themselves in the spirit of the eclectic culture around them.

Come join us to express your Andaz as the Hotel’s Assistant Manager – Cantonese Restaurant if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Outlet is responsible to assist the Outlet Manager in managing the assigned outlet as a successful independent profit center, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Fluent in both English and Mandarin in order to communicate with Mandarin speaking guests.

• Minimally one year as Assistant Manager in a hotel or large Cantonese/Chinese restaurant with good standards.
• Great knowledge in restaurant management
• Well-versed in operational standards, managing manpower cost & driving financial goals
• Comprehensive knowledge of business needs and productivity requirements
• Strong communication and leadership skills
• Excellent administrative, customer service and interpersonal skills
• A can-do attitude

** We regret that only shortlisted candidates will be notified **

Join our client, a well reputed main construction firm for a WSHE Manager to lead safety operations across mid- to large-scale high-rise building projects, ensure top-tier compliance, risk management, and workforce protection from foundation to completion. This is a strategic leadership opportunity for experienced construction safety professionals ready to drive safety excellence in complex vertical developments.

• Lead and oversee all Workplace Safety, Health, Environmental, and Fire Safety (WSHE) functions across multiple construction projects.

• Drive strategic WSHE planning, compliance, and operational excellence in line with MOM, NEA, and Singapore regulatory standards.

• Serve as the key advisor to senior management on safety governance, risk mitigation, and continuous improvement.

• Lead implementation, review, and enhancement of WSHE Management Systems across projects.

• Develop corporate-level safety strategies, policies, and compliance frameworks.

• Advise senior project teams on legislative updates, risk controls, and environmental management.

• Oversee incident investigations, root cause analysis, and preventive action implementation.

• Manage all regulatory inspections, authority engagements, audits, and compliance reporting.

• Direct permit-to-work systems, emergency response planning, fire safety, and business continuity programs.

• Oversee subcontractor compliance, safety personnel performance, and site WSHE officers.

• Lead safety committees, corporate reporting, award submissions, and organization-wide WSHE initiatives.

• Drive sustainability initiatives including resource conservation, environmental controls, and community impact reduction.

• Mentor and develop WSHE teams, ensuring strong leadership succession and capability building.

Requirements:

• Degree / Diploma in Engineering, Occupational Safety, Environmental Management, or related discipline.

• Registered WSHO with MOM and ECO with NEA.

• Minimum 8–10 years of construction WSHE experience, including leadership or managerial capacity.

• Proven track record managing large-scale building, civil, or infrastructure projects.

• Strong knowledge of Singapore WSH, environmental, and fire safety regulations.

If this opportunity aligns with your experience and career aspirations, feel free to apply or reach out for a confidential discussion.

KOE Consulting Pte. Ltd.

EA License: 26C3377

info@koeconsulting.sg

About the Role:

The Critical Services Manager (Southeast Asia) is responsible for the oversight of mission-critical engineering systems across the Southeast Asia portfolio, ensuring operational resilience, risk mitigation, and compliance with client and account standards.

The role provides technical governance, engineering leadership, and risk assurance across all sites, safeguarding uninterrupted operations in critical environments.

The position operates within a matrix structure, ensuring regional accountability while maintaining alignment with account requirements and the client’s engineering standards and governance frameworks.

What You'll Do:

Critical Infrastructure Oversight & Resilience

• Oversee reliability and performance of critical systems (electrical, mechanical, HVAC/ACMV, fire/life safety) across SEA sites.
• Identify system vulnerabilities and drive mitigation actions.
• Ensure site teams maintain systems to support high availability and operational continuity.

Engineering Governance & Technical Assurance

• Review engineering designs, proposals, and method statements prepared by vendors, QPs, PEs, LEWs, and consultants.
• Provide technical challenge and assurance without assuming design liability or professional responsibility.
• Ensure no introduction of operational risks to critical systems or business operations.

Risk Management & Critical Environment Controls

• Oversee implementation of Critical Environment Work Authorisation (CEWA) and other control processes.
• Ensure robust risk assessments, method statements, and safe execution of high-risk works.
• Lead or support incident reviews, root cause analysis (RCA), and dissemination of lessons learned.
• Respond to audit team promptly with precise as-installed and operation information 
• Drive consistency in incident reporting, escalation, and risk management practices across the region.

Regional Engineering Alignment & Standards

• Drive consistency in engineering practices, maintenance strategies, and operational standards across SEA sites.
• Ensure alignment with client engineering standards, account requirements, and APAC or International engineering guidance.
• Support continuous improvement initiatives to enhance system reliability and operational consistency.

Engineering Team Leadership & Management

• Provide technical leadership and direction to country FM teams and engineering personnel across the SEA portfolio.
• Establish clear expectations on engineering standards, maintenance practices, and risk management approaches.
• Coach and guide site teams on critical systems, high-risk activities, and incident response.
• Identify capability gaps and drive training, knowledge sharing, and competency development across the region.
• Promote consistency in engineering practices while respecting local site operational structures and reporting lines.

Stakeholder Engagement & Technical Advisory

• Act as the SEA engineering subject matter expert (SME) for critical systems.
• Advise the Sub-regional IFM Lead, APAC Engineering Lead, client stakeholders, and Client Technology Team on engineering risks and decisions.
• Support discussions with landlords, consultants, and vendors on matters affecting critical infrastructure.

Vendor & Technical Oversight

• Provide technical oversight of vendors performing work on critical systems.
• Ensure proposed methodologies are appropriate, safe, and aligned with operational and client requirements.
• Support evaluation of vendor capabilities for critical engineering services.

Financial Planning, Budgeting & Forecasting

• Support the development of operating and capital budgets for critical engineering systems across the region.
• Provide technical input into financial planning, forecasting, and cost optimisation initiatives.
• Review and validate engineering-related expenditures to ensure alignment with operational priorities and lifecycle requirements.
• Support lifecycle planning, including asset replacement strategies and long-term capital planning.

Project & Change Risk Review

• Review engineering projects, fit-outs, and changes impacting critical infrastructure.
• Ensure appropriate risk assessments, shutdown planning, and contingency measures are in place.
• Support PMO and project teams by providing engineering input from an operational risk perspective.

Emergency & Incident Support

• Provide technical leadership and guidance during critical incidents or system failures.
• Support site teams in troubleshooting and recovery of critical systems.
• Ensure post-incident reviews are conducted and improvements implemented across the region.

Health, Safety & Environment (HSE)

• Reinforce compliance with HSE requirements for all critical engineering works.
• Promote safe execution of high-risk activities within critical environments.
• Support investigation of safety incidents related to engineering works.

Qualifications & Experience

• Degree in Engineering or related discipline with minimum 10 years of relevant experience.
• Degree in Electrical Engineering is preferred.
• Strong experience in critical facilities or mission-critical environments (e.g. banking, data centres).
• Deep technical knowledge of electrical, mechanical, HVAC/ACMV, and life safety systems.
• Experience working with vendors, QPs, PEs, LEWs, and engineering consultants.

Personal skills

• Demonstrate initiative leadership, responsiveness, and creativity.
• Strong written and verbal communication skills.
• Effective interpersonal skills.
• Analytical and attention to detail.
• Self-confident and motivated.
• Strong customer service focus.
• Proactive and takes initiative.
• Flexibility and adaptability.
• Ability to support others / the team in achieving goals.
• Ability to think on your feet and effectively deal with stress in a supportive environment is also considered necessary.
• Ability to quickly establish and effectively use relationships / contacts with CBRE colleagues and clients.

Performance & Accountability Framework

• Accountable to: Sub-regional IFM Lead (SEA) for operational delivery and risk outcomes
• Functionally aligned to: APAC Engineering Lead for engineering standards and technical direction

Works closely with:

• Country FM Leads (Singapore, Malaysia, Thailand, Indonesia, Philippines)
• Vendors
• Client Technology Team
• PMO / Project Teams (on project works)
• External consultants (QPs, PEs, LEWs)
• Engineers and Shift Technicians (24x7) in Singapore

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We are looking for an Assistant Manager to join our Academic Department. The ideal candidate will be responsible for overseeing daily departmental operations and ensuring the smooth delivery of academic activities.

Job Description

• Oversee and manage the daily operations of the Academic Department
• Assist in curriculum development, academic planning, and course scheduling
• Review, develop, and enhance academic materials and learning resources to continuously improve teaching quality and learning outcomes
• Work closely with the Manager to support academic operations and departmental initiatives
• Manage and coordinate teachers, including scheduling, communication, and operational support
• Monitor academic processes and ensure compliance with organizational standards and requirements
• Provide administrative and operational support for academic-related matters when required
  

Skills & Requirements

• At least Bachelors' degree or in a relevant field
• At least 2 years of related work experience in the education industry, preferably with Edu-Trust and/or PEI experience
• Strong leadership and management skills with the ability to work independently and collaboratively within a team
• Good communication and interpersonal skills

Job Description

We are seeking an experienced BMS Controls Manager to lead and manage Building Management System / Building Automation System works for building services projects. The successful candidate will be responsible for the planning, coordination, implementation, testing and commissioning of BMS controls works, ensuring that all technical, project, safety and quality requirements are met.

Key Responsibilities

• Manage and oversee the full scope of BMS controls works, including design review, engineering coordination, installation, testing, commissioning and handover.
• Review project specifications, drawings, control schematics, points schedules, method statements and technical submissions.
• Coordinate closely with consultants, clients, main contractors, subcontractors, vendors and internal project teams.
• Lead technical discussions on BMS architecture, control strategies, integration requirements, communication protocols and system interfaces.
• Ensure proper coordination of BMS with ACMV, electrical, fire alarm, security, ELV and other building services systems.
• Monitor project progress, manpower planning, material delivery, site installation and commissioning schedule.
• Supervise subcontractors and vendors to ensure works are carried out in accordance with approved drawings, project specifications, safety requirements and quality standards.
• Review and resolve technical issues, site constraints and coordination matters during project execution.
• Ensure timely preparation and submission of technical documents, shop drawings, material submissions, inspection requests, testing records and as-built documents.
• Manage testing and commissioning activities, including functional performance testing, system integration testing and client demonstrations.
• Support project cost control, variation works, procurement planning and progress claims where required.
• Ensure compliance with company policies, workplace safety requirements and project quality standards.
• Provide guidance and technical support to engineers, supervisors and project team members.

Requirements

• Degree or Diploma in Electrical Engineering, Mechanical Engineering, Building Services, Controls Engineering or related discipline.
• Minimum 8 years of relevant experience in BMS / BAS / controls systems, with at least 3 years in a supervisory or managerial role.
• Strong knowledge of BMS controls, system architecture, control logic, DDC panels, sensors, actuators, field devices and system integration.
• Familiar with communication protocols such as BACnet, Modbus, LonWorks, KNX or equivalent.
• Experience in large-scale commercial, infrastructure, industrial, healthcare or institutional building projects will be an advantage.
• Good understanding of ACMV systems and their control requirements.
• Able to read and interpret technical drawings, control schematics, points lists and project specifications.
• Strong project coordination, problem-solving and leadership skills.
• Able to manage multiple stakeholders and work under tight project schedules.
• Good communication and documentation skills.
• Proficient in Microsoft Office and relevant BMS / controls software.
• Candidates with experience in Singapore construction or M&E project environments will be preferred.

Other Information

• Employment Type: Full-time
• Work Location: Singapore
• Industry: Construction / Building Services / M&E Engineering

Job scopes:

• Handle the day to day running of the lounge within the overall policies and controls established by the Hotel.
• Ensure that the brand values and standards are delivered and profitability achieved.
• Assist to oversee all of the issues pertaining to the guests' dining experience, such as quality control, staff management, inventory, customer service.
• Assist the Outlet Manager in training the Captains/Junior Captains.

Requirements:

• Minimum 3 years of working experience in the related field is required for this position.
• Candidates who has hospitality experience has an added advantage.
• Able to lead the team.
• Able to work in a fast paced environment.

Responsibilities

• Identify and pursue new business opportunities to drive company growth and expand market reach
• Develop and maintain strong relationships with clients, partners, and key stakeholders across various industries
• Conduct client meetings, sales presentations, and negotiations to promote the company’s services and solutions
• Manage the full sales process including prospecting, lead generation, proposal preparation, negotiation, and closing
• Achieve assigned sales targets and contribute towards overall business development objectives
• Work closely with internal departments to ensure smooth service delivery and customer satisfaction
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities
• Maintain accurate sales pipeline reports, customer records, and business updates
• Handle multiple sales opportunities effectively while meeting deadlines and priorities in a fast-paced environment

Requirements

• 2–6 years of sales or business development experience, preferably in a B2B environment
• Proven track record of achieving or exceeding sales targets and KPIs
• Strong experience in new business acquisition with a proactive and results-driven mindset
• Excellent communication and interpersonal skills with the ability to engage stakeholders across different industries and seniority levels
• Confident in conducting negotiations and business discussions with senior management and decision-makers
• Experience in subscription-based or solution-selling environments would be advantageous
• Familiarity with the shipping, maritime, or energy sectors will be an added advantage
• Strong presentation, negotiation, and relationship management skills
• Self-motivated, independent, and highly driven to achieve business objectives
• Able to multitask, manage priorities effectively, and work well under pressure

Company Overview

GOUGH RECRUITMENT (SINGAPORE) PTE. LTD. is a specialist recruitment firm focused on Real Estate, Property, Development, and Construction. We partner with leading developers and asset owners across the region to deliver high-quality talent.

Position Summary

Our client, a leading Singapore-based property developer, is seeking an experienced Facilities / Property Manager to oversee operations within a flagship retail mall. This role requires a technically strong M&E professional with a proven track record in shopping mall environments, ensuring seamless day-to-day operations, tenant satisfaction, and asset performance.

Key Responsibilities

• Lead end-to-end facilities management of the mall, with a strong focus on mechanical & electrical (M&E) systems, ensuring optimal performance, reliability, and safety

• Manage and mentor a team of technicians; implement preventive and corrective maintenance programs across all critical systems (HVAC, electrical, fire protection, lifts/escalators)

• Oversee tenant lifecycle management, including fit-out coordination, reinstatements, and handovers, ensuring compliance with mall guidelines and technical standards

• Act as the key point of contact for tenants on technical and operational matters, maintaining strong relationships to support tenant retention and trading performance

• Drive asset enhancement initiatives (AEI), upgrading building systems and common areas to improve operational efficiency and customer experience

• Ensure full compliance with Singapore regulatory requirements, including BCA, SCDF, and other statutory authorities

• Manage external vendors, service providers, and contracts, ensuring SLAs and KPIs are consistently met

• Develop and refine SOPs, emergency response procedures, and maintenance standards to improve operational efficiency

• Oversee budgeting, cost control, procurement, and contract administration for facilities-related services

Requirements

• Minimum 5 years’ experience in facilities or property management within a retail mall or large-scale commercial environment

• Strong technical expertise in M&E systems, with hands-on experience managing complex building infrastructure in a shopping mall setting

• Proven experience managing tenant fit-outs and working closely with retailers

• Good understanding of local regulatory frameworks and safety standards in Singapore

• Strong stakeholder management skills, with the ability to engage tenants, contractors, and authorities effectively

Preferred Qualifications

• Degree in Building Services, Mechanical/Electrical Engineering, Estate Management, or a related discipline

• Experience using building management systems (BMS) and facilities management platforms

• Relevant certifications (e.g., LEW, Fire Safety Manager, or similar) will be advantageous

Application

For a confidential discussion, please contact Alex Beattie at abeattie@goughrecruitment.com.hk

All applications will be handled in strict confidence and used solely for recruitment purposes. Only shortlisted candidates will be contacted.

Logistics Solutions Manager

Job Summary

We are seeking a dynamic and results-driven Logistics Solutions Manager to lead and optimize end-to-end logistics operations. This role is perfect for someone who thrives in a fast-paced environment, excels in client engagement, and has a deep understanding of logistics solutions, supply chain management, and operational efficiency.

Responsibilities

• Develop and implement tailored logistics solutions to meet client needs and improve operational efficiency
• Manage and enhance transportation, warehousing, and distribution strategies to optimize service delivery
• Coordinate cross-functional teams to ensure seamless customer service and operational success
• Analyze logistics data and KPIs to identify cost-saving opportunities and drive performance improvements
• Lead client onboarding processes to ensure smooth transitions and operational readiness
• Monitor industry trends and propose innovative logistics improvements to maintain competitive advantage
• Ensure compliance with all safety, regulatory, and contractual requirements to maintain operational integrity

Preferred competencies and qualifications

• Degree in Logistics, Supply Chain Management, or a related field
• At least 2 years of warehouse experience, preferably in Singapore
• Proficiency in warehouse management systems (WMS) and Microsoft Office
• Strong leadership and team management skills
• Good understanding of inventory control and logistics processes
• Excellent organizational and problem-solving skills

Individual to be involved in:

1.Controlling and directing the food preparation process

2.Approving and polishing dishes before they reach the customer

3.Managing and working closely with other Chefs of all levels

4.Creating menu items, recipes and developing dishes ensuring variety and quality

5.Determining food inventory needs, stocking and ordering

6.Ultimately responsible for ensuring the kitchen meets all regulations including sanitary and food 7.safety guidelines

8.Being responsible for health and safety

9.Being responsible for food hygiene practices

Technical Skills and Competencies

1.Excellent knowledge of all sections

2.Ability to produce excellent high-quality food

3.Good oral communication

Team management skills

4.High level of attention to detail

Good level of numeracy

5.Adaptability to change and willingness to embrace new ideas and processes

6.Ability to work unsupervised and deliver quality work

7.Positive and approachable manner

8.Team player qualities

Position: F&B Management Trainee

• Industry: F&B Quick Services Concept
• 6 Work Days, 60 Hours Per Week | 1 Day Off on Weekday
• Location: Islandwide, Singapore

Requirements:

• Degree holder in any field and keen to work in food and beverages industry
• Shortlisted profiles will undergo training in kitchen duties & service crew in front line
• Able work on weekends / public holidays

Job Scope:

• Prepare and cook menu items in accordance with specifications from recipes
• Maintain highest quality and consistent products standards
• Ensure safe and proper use of equipment at all times
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Preparation for opening and closing of shop
• Weekly/ monthly inventory reporting
• Implement, enforce and maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
• Ensure compliance to food safety, hygiene and sanitation standards
• Daily sales reporting to F&B Operation Manager
• Run basic SOP training for untrained part-timers
• Handle staff grievances and staff monthly roster
• Address and resolve customer complaints and issues promptly and professionally
• Any other ad-hoc duties base on operational need

Roles and Responsibilities

• Provide overall leadership and strategic oversight of civil engineering and construction operations
• Drive business performance across multiple projects, ensuring alignment with organisational goals and HQ expectations
• Oversee project portfolios, including budget performance, resource allocation, and profitability
• Establish and enforce governance frameworks for project delivery, safety, quality, and compliance standards
• Review and approve major project plans, contracts, and commercial strategies
• Lead senior project and operations teams, ensuring strong execution capability across all sites
• Manage key stakeholder relationships including clients, joint venture partners, consultants, and regulatory bodies
• Report regularly to Japanese Headquarters on operational performance, risks, and strategic initiatives
• Identify and implement process improvements to enhance efficiency, cost control, and project outcomes
• Lead risk management and ensure appropriate mitigation strategies are in place across all projects

Requirements

• Bachelor’s degree in Civil Engineering, Construction Management, or related discipline
• Minimum 15 years of experience in civil engineering, infrastructure, or construction industries
• At least 8 years in senior leadership or general management roles overseeing multiple projects or business units
• Strong track record in delivering large-scale, complex infrastructure or construction portfolios
• Deep understanding of commercial management, contract strategy, and project governance
• Proven ability to lead senior teams and influence at executive level
• Strong financial acumen with experience managing P&L responsibility
• Fluency in Japanese is required due to regular engagement and reporting with Japanese Headquarters

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum five years of front office supervisory experience with strong knowledge of reception operations.
• Minimum secondary school qualification.
• Proficient in Opera PMS and other hotel systems.
• Customer-focused with flexibility and adaptability.
• Able to work effectively in a fast-paced environment and manage multiple tasks.
• Strong leadership skills to motivate and manage a team.
• Excellent communication and interpersonal skills.
• Able to manage daily front office operations, including staff scheduling, room inventory, and service standards.
• Skilled in handling guest feedback and service recovery professionally.
• Familiar with front office procedures and operating standards.
• Able to work rotating shifts, including weekends and public holidays.

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Operations Manager – Car Detailing