Total 223 Business Management / Project / Planning job vacancies in D26 Upper Thomson, Springleaf

Job Purposes:

The primary objective of this role is to drive and accelerate profitable growth for KBC’s consulting and technology business across assigned countries and clients in the APAC region by consistently achieving or exceeding annual business targets.

The Business Development Executive will play a critical role in advancing digital transformation and decarbonization efforts within the process industries by promoting and selling KBC’s advanced solutions –including consulting services, simulation, analytics, and cloud-based technologies.

Serving as the key client interface for assigned clients in the APAC market, this role is responsible for aligning client needs with KBC's value proposition, cultivating strategic relationships, managing sales pipelines, and delivering tailored solutions that meet clients’ business and operational objectives.

Responsible for coordinating cross-functional internal teams to ensure successful execution of the strategy and delivery of commercial outcomes. 

Responsibilities:

• Business Development - Participate in formulating the strategy and identifying, evaluating, and structuring key transactions to ensure continued financial health and maximum value creation through the entire product life cycle. Transactions may involve alliances, collaborations, mergers and acquisitions, in and out licensing initiatives, and other activities.
• Customer Relationship Development / Prospecting - Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and national levels. Coordinate the engagement of KBC with the customer organization to ensure effective two-way flow of information and resolution of issues.
• Customer Needs Clarification - Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyze complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements.
• Sales Opportunities Creation - Actively create and drive new business opportunities by engaging directly with potential clients, attending industry events, and building a strong personal network of senior decision-makers. Represent the Company externally to uncover client needs, gather valuable market intelligence, and position the company as a trusted, forward-thinking partner. Through strategic outreach and consistent presence in the business community, enhance the Company’s reputation and fuel sustainable growth.
• Sell Customer Propositions - Lead a cross-functional internal team (for example, technical, commercial, and legal) to configure a complex tailored or bespoke product and services solution and associated contractual terms that meet the customer's mid- to long-term needs at a national/key operating unit level. Negotiate agreement with the customer and internally with commercial colleagues to ensure that customer requirements are met at an acceptable level of profitability and cash flow escalating issues to senior management where appropriate.
• Promoting Customer Focus - Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.
• Customer Relationship Management / Account Management - Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
• Customer Relationship Management (CRM) Data - Oversee the implementation and maintenance of the customer relationship management system within the area of responsibility, identifying and communicating opportunities for system improvement that may enhance the management of customer relationships.
• Operational Compliance - Monitor and review performance and behaviors within area of responsibility to identify and resolve non-compliance with the Company's policies and relevant regulatory codes and codes of conduct.
• Personal Capability Building - Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in- depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media.

Position Requirements

Behavioral Competencies:

• Customer Focus - Builds strong customer relationships and delivers customer-centric solutions. For example, solicits customer feedback and data; aligns business process with customer needs.
• Manages Complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, asks questions to encourage others to think differently and enrich their analyses of complex situations. Accurately defines the key elements of complex, ambiguous situations.
• Business Insight - Applies knowledge of business and the marketplace to advance the Company's goals. For example, clearly understands how own activities relate to critical business drivers. Monitors business news and market changes for impact on the business or on own expertise area; uses this to shape decisions.
• Instills Trust - Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, is consistently honest and straightforward; shares uncomfortable information in a clear and helpful manner. Maintains high ethical standards and professional codes of conduct.
• Drives Results - Consistently achieve results, even under tough circumstances. For example, regularly pushes self to achieve outstanding outcomes; consistently establishes bold goals for own performance; is passionate about excellent results and significant contributions. Shows great tenacity to complete goals/initiatives in a timely way.
• Collaborates - Builds partnerships and works collaboratively with others to meet shared objectives. For example, enlists a range of stakeholders to add value; ensures they are well informed and surprises are avoided. Confronts and challenges "us vs. them"; shows strong appreciation for others' efforts toward shared goals.

Skills:

• Customer-Focused Approach - Uses comprehensive knowledge and skills to act independently while guiding and training others to orient the seller's organization around delivering to the key needs of their customers.
• Initiates Compelling Sales Conversations - Uses comprehensive knowledge and skills to act independently while guiding and training others to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client.
• Knows the Buying Influences - Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
• Manages Buyer Indifference - Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge and ask questions to understand the circumstances surrounding client indifference.
• Understands Buying Influencer Needs - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and accurately define the needs of the key buying influencers.
• Verbal Communication - Applies comprehensive knowledge to act independently while providing guidance and training to others on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
• Builds Rapport - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly and effectively establish trust within the buying centers in the client’s organization.
• Commercial Acumen - Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
• In-Depth Questioning - Uses comprehensive knowledge and skills to act independently while guiding and training others to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution.
• Manages Resistance - Uses comprehensive knowledge and skills to act independently while guiding and training others to acknowledge a client's indifference and gain agreement from the client to discover the root causes of resistance.
• Navigates Customer Challenges - Works at an advanced level to navigate conversations in which the customer is frustrated or unhappy with the Company. Typically works independently and provides guidance.
• Questions Strategically - Uses comprehensive knowledge and skills to act independently while guiding and training others to uncover clients’ explicit needs and/or unforeseen opportunities and challenges.
• Strengthens Customer Connections - Works at an advanced level to connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. Typically works independently and provides guidance.
• Understands Customer Needs - Uses comprehensive knowledge and skills to act independently while guiding and training others to articulate the customer needs in the customer's business language and business context.
• Understands Issues/Motivations - Uses comprehensive knowledge and skills to act independently while guiding and training others to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
• Closes Effectively - Uses comprehensive knowledge and skills to act independently while guiding and training others to arrive at mutually beneficial commitments that help move the sales/client relationship forward.
• Customer and Market Analysis - Acts independently using comprehensive knowledge and/or skills to conduct research and analyze data while guiding and training others on how to develop a comprehensive understanding of customer and market conditions that enables maximum return on investments.
• Diagnoses Needs with Questions - Uses comprehensive knowledge and skills to act independently while guiding and training others to ask questions that encourage the client to talk openly about their key objectives and challenges.
• Effectively Presents Solutions - Uses comprehensive knowledge and skills to act independently while guiding and training others to clearly present solutions that link directly to the key objectives and challenges important to the client.
• Managing Change - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
• Negotiates Strategically/Tactically - Uses comprehensive knowledge and skills to act independently while guiding and training others to facilitate the commercial details of an opportunity such that both parties are satisfied with the value gained.
• Policy and procedures - Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match the Company strategies and objectives.
• Pre-Call Preparation - Uses comprehensive knowledge and skills to act independently while guiding and training others to carefully prepare for client interactions using established frameworks.
• Prospecting - Uses comprehensive knowledge and skills to act independently while guiding and training others to identify ideal potential clients.
• Qualifying - Uses comprehensive knowledge and skills to act independently while guiding and training others to spend the appropriate time for the size and potential of each opportunity.

Education:

• Bachelor's Degree or Equivalent Level in a related Engineering or Science discipline. Chemical Engineering degree preferred.
• Technical experience is essential.

Experience:

• Proven sales experience in enterprise software, consulting, or technical solutions within hydrocarbon sectors.
• Proven track record in closing large, complex enterprise software deals in energy, oil & gas, or chemicals.
• Extensive SE Asia experience including knowledge of cultural, economic, and legal differences across the region.
• Demonstrated experience in engaging C-level stakeholders, managing long sales cycles, and influencing strategic decisions.
• Experience working cross-functionally with marketing, engineering, and delivery teams to co-develop client strategies.
• Ability to translate technical offerings into high-level business outcomes.
• Skilled in long sales cycles, opportunity management, and stakeholder engagement.
• Proactive and networked self-starter with an entrepreneurial mindset.

Job Summary

We are seeking an experienced Business Analyst to support the Enterprise Management for a reputed organization.

This role operates at the intersection of business, data, and technology, ensuring that the platform meets business needs, aligns with governance standards, and is effectively adopted by users.

Mandatory Skill-set

• Degree in Information Technology, Computer Science, Data Science, or a related field;
• Must have 5 years of Business Analyst experience, preferably in data-intensive projects;
• Strong understanding of GRC concepts (risk management, compliance frameworks);
• Must have solid knowledge of data modeling and data relationship design;
• Excellent documentation and communication skills;
• Proven ability to translate business needs into functional and technical requirements;
• Strong analytical and problem-solving capabilities;
• Ability to work independently and collaboratively in cross-functional teams;
• Comfortable working in fast-paced, time-sensitive environments.

Desired Skill-set

• Experience with ServiceNow and other GRC tools;
• Knowledge of data governance principles and frameworks;
• Familiarity with Agile methodologies.

Responsibilities

• Identify and document relationships between GRC entities (e.g., Risks, Controls, Regulations, Activities);
• Define cardinality and business rules governing data relationships;
• Develop entity-relationship diagrams (ERDs) and data flow diagrams;
• Translate high-level business requirements (BRDs) into detailed functional specifications;
• Define data validation rules, transformation logic, and business rules;
• Document metadata and data structure requirements for the repository;
• Facilitate workshops and discussions with subject matter experts (SMEs);
• Validate data models and requirements with business stakeholders;
• Act as a liaison between business users and technical teams to ensure alignment
• Develop and maintain data dictionary and metadata repository;
• Document business glossary and data lineage;
• Prepare user stories, acceptance criteria, and supporting documentation for development teams.

Overall Positioning:

The Vice President, Business Relationship Manager(BRM) – Operations is responsible for understanding the business and system transformation needs of the Operations Office for Asia (OOA) as well as the related countries and locations, and for serving as the “single front door” within ASO. In this role, the incumbent s the entire process end to end—from intake of demand, clarification of business requirements, prioritization, initiative formulation, and support for investment decisions, to connecting with Delivery teams and confirming value realization after implementation.

This position goes beyond the traditional role of an “IT request intake and coordination function.” As a strategic partner for the Operations domain, the BRM drives initiatives in operational efficiency, standardization, operational risk reduction, regulatory compliance, AI and data utilization, workflow improvement, and process optimization. The BRM leads demand shaping and prioritization and delivers outcomes across the full end-to-end lifecycle.

Job Responsibilities:

• Act as the single ASO front door for Operations-related technology, process improvement, regulatory, efficiency, and transformation demands from OOA, regional stakeholders, branches, and country teams.

• Understand Operations business issues and translate business needs into clear scope, expected outcomes, business value, feasibility, risk considerations, and prioritised demand items.

• Partner with Operations leadership and IT to translate strategic objectives into prioritized technology initiatives, based on business value, regulatory/risk impact, delivery capacity, and technical feasibility. 

• Manage the Operations demand pipeline, service backlog, and initiative inventory, ensuring alignment with ASO portfolio management, investment planning, and MTBP priorities.

• Shape practical Operations improvement initiatives by leveraging reusable capabilities such as AI, data, workflow tools, APIs, and existing enterprise platforms.

• Work with the AI & Data Team, Architecture, Risk/Compliance, and delivery teams to prioritise, pilot, govern, and operationalise AI/data use cases for Operations.

• Assess whether existing ASO capabilities, standard patterns, or shared platforms can be reused before Operations stakeholders pursue external vendors or bespoke solutions.

Job Requirements:

• Minimum 10 years' experience in financial services with a background in operations, project management, operations controls, or operational risk management.

• Strong knowledge of market products such as payments, deposits, loans, and understanding of front-to-back operations processes.

• Proven experience bridging business and IT teams, translating business needs into requirements, scope, priorities, and business cases.

• Experience driving system development, process improvement, digital transformation, regulatory change, workflow optimisation, or automation initiatives.

• Strong stakeholder management skills across business, technology, regional/country teams, vendors, Head Office, Risk/Compliance, Architecture, and other control functions.

• Good understanding of investment planning, cost-benefit analysis, prioritisation, budgeting, and project initiation/governance processes.

• Strong analytical and communication skills, with the ability to structure complex business issues and explain them clearly to senior management, business users, and technology teams.

• Sound judgement to balance speed and control within a regulated banking environment.

• Ability to act as a trusted advisor to Operations by proactively identifying issues, proposing improvements, and presenting practical alternatives.

Foundational Skills Requirements:

• Customer-first mindset: Starts from Operations’ real pain points, business outcomes, and user experience.

• Outcome-driven approach: Focuses not only on project completion, but on adoption, value realisation, risk reduction, and operational efficiency.

• Strategic partnership: Goes beyond receiving requests by proactively shaping improvement opportunities aligned to Operations strategy, ASO strategy, and MTBP.

• Analytical and critical thinking: Structures complex business, system, and risk issues and compares multiple solution options.

• Stakeholder orchestration: Aligns Business, IT, Risk, Architecture, Branch and Head Office stakeholders to enable decisions and delivery.

• Agility with control: Enables faster decision-making and delivery while maintaining banking-grade governance, risk, and regulatory discipline.

• Ownership and accountability: Drives clarity from demand intake to value realisation, avoiding unclear ownership boundaries.

• Continuous improvement: Uses post-go-live feedback, KPIs, and lessons learned to improve future initiatives and services.

• Inclusive collaboration: Works constructively across countries, functions, seniority levels, and specialist domains.

• Integrity: Consistently upholds MUFG standards for compliance, information management, and risk control.

We regret to inform that only shortlisted applicants will be notified.
(Job ID:10076942)

The Vice President, Business Relationship Manager(BRM) – Transaction Banking(including Payments, Cash Management, and Trade Finance) is responsible for understanding the business and system transformation needs of the Transaction Banking Office for Asia (TBOA) as well as the related countries and locations, and for serving as the “single front door” within ASO. In this role, the incumbent manages the entire process end to end—from intake of demand, clarification of business requirements, prioritization, initiative formulation, and support for investment decisions, to connecting with Delivery teams and confirming value realization after implementation.

This position goes beyond the traditional role of an “IT request intake and coordination function.” As a strategic partner for the Transaction Banking domain, the BRM drives initiatives in operational efficiency, standardization, operational risk reduction, regulatory compliance, AI and data utilization, workflow improvement, and process optimization. The BRM leads demand shaping and prioritization and delivers outcomes across the full end-to-end lifecycle.
Candidates who have experience in IT portfolio management based on business strategy, gained from either a business or IT role, are also welcome.

Job Responsibilities:

• Act as the single ASO front door for Transaction Banking-related technology, process improvement, regulatory, efficiency, and transformation demands from TBOA, regional stakeholders, branches, and country teams.

• Understand Transaction Banking business issues and translate business needs into clear scope, expected outcomes, business value, feasibility, risk considerations, and prioritised demand items.

• Partner with Transaction Banking leadership and IT to translate strategic objectives into prioritized technology initiatives, based on business value, regulatory/risk impact, delivery capacity, and technical feasibility. 

• Manage the Operations demand pipeline, service backlog, and initiative inventory, ensuring alignment with ASO portfolio management, investment planning, and MTBP priorities.

• Shape practical Operations improvement initiatives by leveraging reusable capabilities such as AI, data, workflow tools, APIs, and existing enterprise platforms.

• Work with the AI & Data Team, Architecture, Risk/Compliance, and delivery teams to prioritise, pilot, govern, and operationalise AI/data use cases for Transaction Banking.

• Assess whether existing ASO capabilities, standard patterns, or shared platforms can be reused before Transaction Banking stakeholders pursue external vendors or bespoke solutions.
  

Job Requirements:

• Minimum 10 years' experience in financial services with a background in Transaction Banking, project management, operations controls.

• Experience in market products such as payments, deposits, loans, and front-to-back operations processes.

• Experience bridging business and IT teams, translating business needs into requirements, scope, priorities, and business cases.

• Experience driving system development, process improvement, digital transformation, regulatory change, workflow optimisation, or automation initiatives.

• Strong stakeholder management skills across business, technology, regional/country teams, vendors, Head Office, Risk/Compliance, Architecture, and other control functions.

• Good understanding of investment planning, cost-benefit analysis, prioritisation, budgeting, and project initiation/governance processes.

• Strong analytical and communication skills, with the ability to structure complex business issues and explain them clearly to senior management, business users, and technology teams.

• Customer-first mindset: Starts from Transaction Banking real pain points, business outcomes, and user experience.

• Outcome-driven approach: Focuses not only on project completion, but on adoption, value realisation, risk reduction, and operational efficiency.

• Strategic partnership: Goes beyond receiving requests by proactively shaping improvement opportunities aligned to Operations strategy, ASO strategy, and MTBP.

• Analytical and critical thinking: Structures complex business, system, and risk issues and compares multiple solution options.

• Stakeholder orchestration: Aligns Business, IT, Risk, Architecture, Branch and Head Office stakeholders to enable decisions and delivery.

• Agility with control: Enables faster decision-making and delivery while maintaining banking-grade governance, risk, and regulatory discipline.

• Ownership and accountability: Drives clarity from demand intake to value realisation, avoiding unclear ownership boundaries.

• Continuous improvement: Uses post-go-live feedback, KPIs, and lessons learned to improve future initiatives and services.

• Inclusive collaboration: Works constructively across countries, functions, seniority levels, and specialist domains.

• Integrity: Consistently upholds MUFG standards for compliance, information management, and risk control.
  

We regret to inform that only shortlisted applicants will be notified.
(Job ID: 10076984)

Fluentin Speaking language Mandarin is mandatory

Job SpecBelow

• 7 + Years of Business Analyst Experience – Must
• System Analyst Experience – Must
• Treasury & Risk Experience -Must
• Banking Experience – Must
• SQL Experience – Must
• Added advantage of Treasury product implementation experience
• Asset & Liability Management, Funds Transfer Pricing, Liquidity Risk Management, IFRS9 / Expected Credit Loss
• Vendor Product implementation experience in Asset liability management e.g. Workiva platform, Murex, Fusion Risk ( Finastra), Fusion Kondor, Calypso, Ambit Focus/ Balance Sheet Manager etc.

We are seeking a dynamic and self-motivated Business Development Executive to join our team. This position offers the ability to maintain, develop relationships with key customers and manage the promotion and strategic sales. You will be responsible for discovering and pursuing new sales prospects and maintaining customer satisfaction.

Do you have a strong sales background and demonstrated sales success? If so, this may be the opportunity for you.

Responsibilities : -

• Responsible to achieve sales target and increase market share
• Actively prospect sales leads and secure potential new clients
• Develop and nurture strong client contacts and positive relationships with key accounts
• Ensure successful sales retention by proactively forging strong relationships with clients
• Manage a portfolio of assigned accounts to achieve success and retain existing customer
• Develop a strategic approach to provide solutions to customers

Job Requirements : -

• Minimum Degree in any disciplines
• Minimum 1 year of Sales Experience in any industry, preferably in logistics industries
• Experience and knowledge in Supply Chain Management will be an added advantage
• Ability to understand customers’ perspective and think win-win
• Excellent communication and interpersonal skills
• Good presentation skills and negotiation skills
• Team player, passionate and self-motivated and a results-driven approach
• Possess own vehicle is preferable

Role Summary

This role is responsible for driving new business acquisition and expanding NNR Singapore’s market presence through strategic customer development.

The position is expected to independently identify, develop, and secure new business opportunities, including large and global accounts, while contributing to overall revenue and gross profit growth.

Key Responsibilities

2.1 New Business Development

• Identify and develop new business opportunities across target industries
• Build and manage a pipeline of strategic accounts, including large and global accounts
• Actively pursue new customer acquisition through direct engagement, networking, and market intelligence

2.2 Account Development

• Develop and execute account strategies for key prospects
• Engage decision-makers and multiple stakeholders within target organizations
• Lead commercial discussions including pricing, solution proposals, and negotiations

2.3 Revenue and Profit Responsibility

• Achieve assigned revenue and gross profit targets
• Drive sustainable and profitable business growth
• Ensure commercial viability of all new business secured

2.4 Internal Coordination

• Work closely with operations teams and overseas offices to deliver customer solutions
• Coordinate with internal stakeholders to ensure service quality and execution
• Support cross-border collaboration within the NNR network

2.5 Sales Management and Reporting

• Maintain an active and accurate sales pipeline
• Provide regular updates on sales activities, pipeline status, and forecasts
• Ensure proper documentation and visibility of business development activities

3. Key Performance Indicators (KPI)

Performance will be evaluated based on, but not limited to, the following:

• New customer acquisition (number and quality)
• New business gross profit contribution
• Pipeline development (value, quality, and conversion rate)
• Strategic account engagement (multi-level access and relationship depth)
• Achievement of assigned revenue and gross profit targets

Requirements

• Minimum 10 years of experience in the freight forwarding industry
• Minimum 10 years of sales / business development experience
• Proven track record in new business acquisition (hunter role) with measurable revenue / gross profit contribution
• Experience in acquiring and managing multinational or large regional accounts
• Strong ability to engage with senior decision-makers (C-level / regional stakeholders)
• Experience in cross-border logistics solutions and multi-country coordination
• Ability to develop and propose end-to-end logistics solutions
• Strong pipeline management and conversion capability
• Highly independent, self-driven, and results-oriented
• Ability to deliver tangible business results within the first 6–12 months
• Not limited to account servicing; must demonstrate a strong new business acquisition mindset

We are looking for a Business Analyst with a keen interest in business processes and process re-engineering. The ideal candidate will be a part of IT Applications team to support the in-house applications. 

Mandatory Skill-set

• Degree in Business Administration, Business Analytics, Information Technology, Computer Science;
• Must have 4-6 years of experience in a Business Analyst role in delivering and supporting IT applications;
• Must have experience in gathering requirements, performing gap analysis, and preparing documentation;
• Demonstrated understanding of business needs with a strong interest in business process analysis and re-engineering; 
• Foundational knowledge of SQL, including the ability to write and understand queries;
• Exceptional verbal and written communication skills for effective collaboration with stakeholders;
• Strong problem-solving abilities and the capacity to develop innovative solutions.  

Desired Skill-set

• Experience in Hospitality/ Leisure based applications;
• CBAP (Certified Business Analysis Professional) certified.

Responsibilities

• Responsible for working with business users/product owners to gather business requirements, supporting multiple applications systems and platforms;
• Translate business needs to ensure that developers and business users have a common consent;
• Articulate business requirements and translate them into functional and technical specifications;
• Create and execute testing plans and coordinate User Acceptance Test (UAT);
• Facilitate the tracking and reporting of project progress, issues, and risks to ensure timely delivery of project milestones;
• Proficient in concurrently supporting multiple application systems and platforms;
• Adhere to the organization and project standards & guidelines.

Should you be interested in this career opportunity, please send in your updated resume to apply@sciente.com at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website

(https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Description

• Planning, design, assembling and installing equipment and facilities.
• Coordinate and liaise with main con, consultants, sub-contractors.
• Supervise and check subcontractors’ works according to design drawings, specifications and regulation.
• Plan and prepare projects based on stage of activities, schedule work activities.
• Check and ensure the equipment and material offered in compliance with the specification and drawings.
• Oversee and be overall responsible for works carried out by supervisors assigned under his/her care.
• Generate incident reports
• Perform all other duties as assigned and required.

Requirements

• Candidate must possess at least Diploma in Engineering (Electrical/Electronic) or equivalent.
• At least 3 year(s) of working experience in the construction or Electrical related fields is required for this position.
• Required Skill(s): Microsoft Office, Microsoft Project, Autocad, Project Management
• Preferably Junior Executive specialized in Engineering- Electrical or equivalent.

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive work culture that enables your future
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manages team members in the day-to-day performance of work, provides leadership and coaching.
• Performs transaction monitoring to ensure client's service quality is consistently achieved in accordance to service level standards set.
• Coordinates and distributes work, monitors workloads and backlogs and makes necessary adjustments.
• Identifies areas of improvement and to be able to introduce new structures and improved processes as required.
• Foster team discipline, communication and morale to strengthen teamwork within the team.
• Work with clients and execute service recovery actions resulting from service shortfall.
• Constantly update and reinforce the team on existing products, services and operational procedures.
• Ensure that team members are fully briefed on new information within agreed time frame in order to effectively carry out their role.
• Collate and report the agreed statistics (in their respective job scope) on a daily, weekly and monthly basis.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree
• Preferably with 3 years of relevant experience in handling contact centre cases in a call centre or service industry environment.
• Proven experience in managing teams, including monitoring performance, coaching, and providing feedback to improve service standards.
• Familiarity with government services and procedures is highly advantageous.
• Excellent problem-solving and decision-making skills, with the ability to handle escalated customer enquiries and complaints effectively.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a team to achieve service excellence.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit www.tdcx.com for more info.

Job Responsibilities:

We are looking for a driven and detail-oriented Business Development Executive to support the growth of our corporate partnerships and strategic initiatives.

As part of the Business Development team, you will work closely with a senior business development manager and gain exposure to end-to-end deal execution—from initial partnership discussions and proposal development to agreement structuring and implementation.

You will be responsible for supporting and driving client engagements, developing strategic projects and partnerships, and executing business development initiatives from concept through to implementation, including but not limited to the following:-

1.      Corporate Partnerships & Business Development

• Support the development and execution of corporate partnerships and strategic initiatives
• Participate in client meetings, presentations, and follow-ups
• Build and maintain relationships with corporate clients and partners
• Assist in reviewing and preparing agreements (e.g. service agreements, NDAs, partnership contracts)
• Work with internal and external stakeholders to align commercial and operational terms

2.      Proposals, Presentations & Tenders

• Develop client proposals, presentations, quotations, and pitch materials
• Support tender submissions (government / corporate), including documentation and coordination
• Translate business concepts into clear, structured, and compelling materials

3.      Business Development Operations

• Track client and partnership pipeline, including leads, conversions, and progress
• Support outreach efforts and identify opportunities to engage new corporate clients and partners
• Coordinate across internal teams (e.g. clinical, operations, finance) to ensure smooth execution
• Support onboarding and implementation of new clients and partners

4.      Executive Support to BD Team

• Convert discussions and ideas into structured proposals and action plans
• Prepare briefing materials and summaries for meetings
• Follow through on timelines, deliverables, and key action items
• Provide support on ad-hoc business development initiatives and any other matters as required by the team

Core Competencies

• Strong written and verbal communication
• Proficient in PowerPoint, Excel, and basic CRM tools
• Structured thinking with strong attention to detail
• Comfortable reviewing legal documents and aligning stakeholders
• Ability to manage multiple workstreams in a fast-paced environment
• Ability to multitask, strong problem-solving skills and able to perform under pressure

Qualifications & Experience

• Diploma/Degree in Business, Healthcare Management, Finance, Hospitality, Marketing, Law, or related fields
• 2–5 years of experience in business development, partnerships, sales, client and account management, or similar roles
• Exposure to proposals, tenders, or contract-related work is an advantage
• Experience in healthcare, insurance, wellness, or corporate services is a plus

Roles & Responsibilities

The Sales-Focused Business Analyst bridges business analysis and sales strategy by analyzing market data, customer needs, and business processes to support revenue growth. This role works closely with sales, marketing, and management teams to translate insights into actionable strategies that improve sales performance and customer satisfaction.

Job Description

• Gather, analyze, and document business and sales requirements from stakeholders.
• Analyze sales performance, market trends, customer behavior, and competitor activities.
• Identify opportunities to improve sales processes, pricing strategies, and customer engagement.
• Translate business and sales requirements into functional specifications for systems, tools, or processes.
• Work closely with sales teams to support pipeline management, forecasting, and territory planning.
• Develop dashboards, reports, and insights to track sales KPIs and business performance.
• Support CRM optimization, sales automation, and reporting enhancements.
• Collaborate with cross-functional teams including sales, marketing, finance, and IT to implement solutions.
• Assist in developing go-to-market strategies and sales enablement materials.
• Participate in customer meetings to understand needs and support solution design.
• Support user acceptance testing (UAT) for sales-related systems and tools.
• Monitor post-implementation results and recommend continuous improvements to drive revenue growth.

Requirements

• Strong analytical and problem-solving skills with a commercial mindset.
• Solid understanding of sales processes, pipelines, and revenue models.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to translate data and analysis into clear sales insights and recommendations.
• Experience with CRM platforms and BI tools is an advantage.
• Data analysis skills using Excel, SQL, or similar tools.
• Ability to work closely with customers and internal sales teams.
• Bachelor’s degree in business administration, Marketing, Finance, or a related field.
• Proven experience as a Business Analyst, Sales Analyst, or in a sales-related role.
• Experience in B2B, commercial, or customer-facing environments is preferred.
• Business analysis or sales-related certifications are an advantage.

The Sales-Focused Business Analyst bridges business analysis and sales strategy by analyzing market data, customer needs, and business processes to support revenue growth. This role works closely with sales, marketing, and management teams to translate insights into actionable strategies that improve sales performance and customer satisfaction.

Job Description

• Gather, analyze, and document business and sales requirements from stakeholders.
• Analyze sales performance, market trends, customer behavior, and competitor activities.
• Identify opportunities to improve sales processes, pricing strategies, and customer engagement.
• Translate business and sales requirements into functional specifications for systems, tools, or processes.
• Work closely with sales teams to support pipeline management, forecasting, and territory planning.
• Develop dashboards, reports, and insights to track sales KPIs and business performance.
• Support CRM optimization, sales automation, and reporting enhancements.
• Collaborate with cross-functional teams including sales, marketing, finance, and IT to implement solutions.
• Assist in developing go-to-market strategies and sales enablement materials.
• Participate in customer meetings to understand needs and support solution design.
• Support user acceptance testing (UAT) for sales-related systems and tools.
• Monitor post-implementation results and recommend continuous improvements to drive revenue growth.

Requirements

• Strong analytical and problem-solving skills with a commercial mindset.
• Solid understanding of sales processes, pipelines, and revenue models.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to translate data and analysis into clear sales insights and recommendations.
• Experience with CRM platforms and BI tools is an advantage.
• Data analysis skills using Excel, SQL, or similar tools.
• Ability to work closely with customers and internal sales teams.
• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
• Proven experience as a Business Analyst, Sales Analyst, or in a sales-related role.
• Experience in B2B, commercial, or customer-facing environments is preferred.
• Business analysis or sales-related certifications are an advantage.

Job Summary
We are seeking a strategic and results-driven Business Operations Director to lead our operational teams and optimise company performance. The ideal candidate will streamline workflows, improve efficiency and ensure all departments operate in alignment with our long-term business goals.

Key Responsibilities

• Operational Leadership: Oversee day-to-day operations and manage department performance to meet productivity and quality goals.
• Strategic Planning: Collaborate with leadership to develop long-term business strategies, goals, and profitability plans.
• Process Improvement: Identify, develop, and implement operational policies and procedures to enhance efficiency.
• Financial Management: Develop and manage operational budgets, ensuring cost-effective practices.
• KPI Monitoring: Analyse operational metrics and KPIs, providing regular reports to senior management.
• Team Development: Lead and mentor operations staff, fostering a culture of high performance and continuous improvement.
• Cross-functional Collaboration: Liaise between to ensure cohesive operations. 

Required Skills & Qualifications

• Experience: Proven management experience in an operations role or similar leadership role.
• Education: Bachelor’s degree in Business Administration, Operations Management, or related field.
• Leadership: Strong leadership and team management skills.
• Analytical Skills: Ability to analyse data and make data-driven decisions.
• Communication: Excellent interpersonal and communication skills for stakeholder management.
• Technical Knowledge: Proficiency with operational software and industry regulations. 

Preferred Qualifications

• Master’s degree in Business Administration (MBA).

Desirable

• Experience in a growing SME

Responsibilities

• Manage day to day secretarial support and administrative work, including translating between English and Japanese languages.
• Engage and interact with President's family in Japanese language, creating a consistent learning environment on Japanese language, culture, daily living and social nuances.
• Maintain proper documentation and records management, prepare budgeting and expenses reports, and process claims.
• Plan and coordinate hospitality arrangements for VIPs/guests including ushering duties and accommodation and transportation arrangements.
• Plan and prepare necessary documents and book meeting venues in advance.
• Travel with President's family to oversee all aspects of coordination and activities.

Requirements

• Native Japanese preferred, with proficiency in English language.
• Outgoing and easygoing personality.
• Comfortable to interact with C-suite personnel and VIPs, and engage young children well.
• Able to commit to work schedules (e.g. Sun-Thu or Tue-Sat, 12pm to 9pm) and frequent travels.
• Full-time position based in Singapore.