Total 3 job vacancies by Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

New Business Manager/Growth Manager

We are looking for a commercially savvy New Business Manager/Growth Manager to join our team. This role is responsible for originating, developing, and closing new revenue opportunities while ensuring a seamless handover to Operations. Reporting directly to the Head of Growth, you will own the sales process, manage a solid pipeline, and work closely with the management team to drive our next phase of expansion across APAC.

The ideal candidate needs to have a strong growth mindset, be confident in senior-level conversations, and be disciplined in pipeline management. You will bridge the gap between Sales and Operations, translating commercial agreements into successful delivery expectations.

Role:

Revenue Generation & Pipeline Management

• Build and convert a qualified pipeline of new business opportunities through outbound prospecting and nurturing inbound leads.
• Leverage and expand an existing network of CMOs, Marketing Directors, and brand-side decision-makers.
• Own monthly pipeline reporting and revenue forecasting to provide regular updates to leadership.
• Use sales tools and software to evaluate activity and pivot tactics in real-time based on effectiveness.

Strategic Selling & Pitching

• Diagnose client challenges and position tailored solutions that articulate value beyond cost (e.g., embedded teams, in-housing, performance models).
• Lead chemistry meetings, credentials presentations, and the end-to-end pitch process.
• Elevate conversations from project-based assignments to long-term strategic partnerships.
• Raise the agency’s profile by communicating our unique value proposition and services through targeted channels.

Commercial & Deal Structuring

• Lead proposal development, scope definition, and pricing strategy to ensure models are profitable and scalable.
• Negotiate MSAs, SOWs, and fee structures while protecting margins and maintaining competitiveness.
• Oversee budget planning and fiscal management processes with a focus on driving results.
• Interpret market intelligence and data to improve conversion rates and targeting methods.

Operational Alignment & Handover

• Ensure a structured and documented handover of signed contracts to the Operations team.
• Align with cross-functional stakeholders on resourcing, timelines, KPIs, and potential risk factors.
• Remain involved during the onboarding phase to protect relationship continuity and minimise scope leakage.

You:

• Experience: Approximately 8+ years of experience in an agency (advertising, digital, or creative), marketing services, or consultancy.
• Track Record: Proven success in closing mid-to-large scale retainers and managing a full-funnel sales cycle.
• Network: An existing professional network within the Singapore and/or APAC marketing community, particularly in sectors like Technology, FMCG, or Financial Services.
• Commercial Acumen: Strong financial literacy with experience handling complex contracts, pricing models, and business reviews.
• Communication: Confident presenter able to navigate various personality types and communicate complex issues to senior stakeholders.
• Soft Skills: Highly organised with CRM discipline, a positive motivator, and comfortable operating with a high degree of ambiguity and change.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We’re looking for a Growth Strategy & Planning Ops Specialist to power the execution engine behind our regional growth initiatives — enabling seamless, cross-market delivery and supporting lightweight analysis that sharpens both campaign design and post-campaign performance.

Role: 

• Own the end-to-end execution of in-app campaigns, landing pages, and house ads across regional markets
• Drive readiness and deployment of all campaign assets, ensuring accuracy, completeness, and on-time launch
• Maintain real-time campaign tracking systems to provide visibility across timelines, dependencies, and delivery status
• Coordinate across Analytics, Research, Media, Creative, Product, Operations, and Country teams to align inputs and secure approvals
• Lead structured briefing workflows using standardised templates to ensure clarity and execution readiness
• Support bi-weekly performance reporting by consolidating campaign data and maintaining reporting accuracy
• Surface key trends, gaps, and insights from campaign performance to inform ongoing optimisation
• Drive proactive stakeholder follow-ups to ensure timely delivery of assets, localisations, and approvals
• Monitor campaign timelines end-to-end, identifying risks and escalating potential delays early
• Support execution of regional growth initiatives and cross-market experiments
• Continuously refine operational workflows, trackers, and processes to improve speed, accuracy, and scalability

You:

• BA/BS degree or equivalent experience
• 1–2+ years’ experience in campaign operations, project coordination, marketing operations, or similar roles within tech or agency environments
• Exceptionally organised, detail-obsessed, and structured in approach to execution
• Strong communicator with the ability to drive clarity and alignment across multiple stakeholders
• Comfortable operating in fast-paced, matrixed, multi-market environments
• Data-aware with strong spreadsheet skills and ability to work with basic datasets for reporting
• Naturally process-driven, with a mindset for improving systems, workflows, and operational efficiency
• Strong sense of ownership, accountability, and follow-through
• Able to manage multiple priorities, timelines, and dependencies simultaneously without loss of accuracy
• Proficient in Google Workspace (Sheets, Docs, Slides) or equivalent tools
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Copywriter and Social Planner (Malaysia)

As Maker Lab continues to reach new heights, we’re looking for a hybrid creative powerhouse to join our studio team in Malaysia. As a Copywriter and Social Planner, you will sit at the intersection of storytelling and strategy, working with multidimensional talent in a fast-paced environment. We need a risk-taker who is comfortable pushing creative boundaries while ensuring every post and campaign is backed by sound social logic.

This role is for someone who can move seamlessly from deep-dive audience research to high-impact headline writing. You’ll be a key member in producing engaging content for an exciting roster of global technology and entertainment brands. If you are a collaborative "maker" who can think like a strategist and write like a fan, we want to hear from you.

Role: 

• Own the end-to-end creative process for social content—from initial brief and strategic research to ideation and final copy execution.
• Develop and manage social media editorial calendars for platforms including LinkedIn, Facebook, and X (Twitter), ensuring content aligns with overarching brand strategies.
• Flex your copywriting expertise across diverse digital marketing initiatives, brand campaigns, and high-stakes internal communication materials.
• Balance daily "bread-and-butter" copywriting needs with the ability to ideate "out-of-this-world" creative projects that break through the noise.
• Act as a strategic planner, identifying audience insights and social trends to inform content pillars and platform-specific tactics.
• Champion creative excellence by leading internal knowledge-sharing sessions on the latest trends in copywriting, social strategy, and digital culture.
• Collaborate closely with designers and art directors to ensure visual and verbal elements are perfectly synchronised.
• Deliver persuasive, high-energy presentations to internal stakeholders and clients, effectively "selling" creative concepts and strategic rationale.

You:

• 5+ years of experience in copywriting and social media planning, with a proven track record within a creative agency, consultancy, or technology-led environment.
• Exceptional presentation and communication skills, with the ability to articulate complex creative strategies to senior stakeholders with confidence and clarity.
• Passionate about the full spectrum of content marketing—from viral social hooks to long-form storytelling and strategic brand positioning.
• Masterful command of English (written and verbal), with the ability to adapt tone and voice across multiple brand identities.
• Strong project management abilities, capable of navigating a dynamic matrix organisation and managing multiple high-priority workstreams simultaneously.
• Strategic mindset with an analytical edge, comfortable using social insights to steer creative direction.
• A self-starter who thrives in an autonomous, "start-up" style environment and isn't afraid to get their hands dirty.
• Passionate about the technology and entertainment landscape, with a desire to contribute to high-impact brand stories.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Contract Type: 6 months fixed-term contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.