Total 2,148 F&B / Tourism / Hospitality job vacancies

F & B Service Ambassador / Crew Leader

Working Hours: 6 days work week and able to work on weekends / public holiday [ 44hrs ]
Location: Dempsey / Dairy Farm / Eng Kong Park / Namly / Serangoon Garden / Swan Lake
Salary: Up to $ 2800

Requirements:

• At least GCE “N” level or its equivalent
• Preferably 1 year working experience in F & B – cafes / restaurants / similar capacity
• Entry Level is welcome
• Able to work on weekends / public holiday
   

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health / sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:

• Attend to guest's requests and complaints
• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology
• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily
• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests
• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition
• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs
• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests
• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances
• Inspect VIPs arrival rooms with appropriate amenities set up
• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager
• Uphold FLHSS procedures within the division
• Uphold grooming standards
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department
• Attend scheduled meetings
• Perform any other duties as assigned by Superior
• Ensure that standard, policies and procedures are maintained
• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department
• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible
• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives
• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc
• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention
• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously
• Highlight log entries during daily Operations meeting
• Check through the day arrival report and ensures that the necessary preparations are done by respective departments
• Check VIP rooms and their special requests
• Check all public areas and colleague areas for any irregularities and cleanliness
• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary
• Check daily event order and ensure that the necessary signboards and arrangements are done
• Ensuring IT equipment at the reception and lobby are functioning well
• Log all complaints/irregularities for Management reference
• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately
• Constantly check appearance, grooming of uniform colleagues
• To conduct physical room checks for remaining departures beyond 1600 hours
• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies
• Ensure all lights in the public areas are lit at the appropriate time
• Ensure the sky signs are fully lit at 1900hrs
• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty
• Ensure that all areas are cleaned and checked thoroughly by night cleaners
• To run night audit for HMS and InfoGenesis
• Extend assistance in all areas especially operations
• Attend Rooms Division update weekly
• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary
• Attend to any medical assistance not limited to guest but to colleagues as well
• Take charge during emergency until General Manager and Hotel Manager arrives
• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you:

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.
• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.
• Preferably familiar with emergency procedures, security protocols and guest service standards.
• Willingness to work shifts, weekends, and public holidays
• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

Job Description:

• Prepare, supervise, and monitor food production to ensure consistent quality, freshness, taste, and presentation in accordance with company standards.
• Taste and inspect all food prepared to maintain quality control and uphold culinary standards.
• Assist with menu planning, recipe development, testing, and regular review of recipes and product yields to ensure accurate costing and profitability.
• Oversee and organize kitchen inventory, stock levels, and ingredients, including inventory tracking, supplier coordination, purchasing, and order follow-ups.
• Ensure strict compliance with food safety, hygiene, sanitation, and workplace health standards at all times.
• Coordinate daily kitchen operations by relaying orders efficiently and ensuring timely food preparation and service.
• Communicate menu changes, ingredient updates, special promotions, and dietary requirements to the kitchen team.
• Maintain portion control, minimize food waste, and support effective food cost management initiatives.
• Supervise kitchen staff to ensure adherence to operational procedures, grooming standards, and professional conduct.
• Ensure all kitchen staff are properly groomed, wear clean and tidy uniforms, and maintain a professional appearance.
• Support administrative and operational functions to ensure smooth and efficient kitchen operations.

Our client is a reputable company within the premium food distribution and consumer products industry. Due to their current expansion plan, they are looking for a Retail Merchandiser to join their team. They are located in the (North) – easily accessible.

Responsibilities:

• Execute merchandising activities across assigned retail outlets to ensure product visibility, availability, and display standards are maintained.
• Monitor inventory levels, replenish stock when required, and coordinate with relevant stakeholders on stock shortages and replenishment matters.
• Ensure proper stock rotation practices are followed to maintain product freshness and minimize inventory losses.
• Maintain product displays, shelf arrangements, promotional materials, and point-of-sale visibility in accordance with company guidelines.
• Conduct regular store visits to review product placement, pricing accuracy, and overall merchandising effectiveness.
• Coordinate with retail operations personnel to resolve day-to-day merchandising and inventory-related issues.
• Support promotional campaigns and product demonstration activities at retail outlets when required.
• Prepare and submit merchandising reports, stock observations, and market feedback to support sales initiatives.

Requirements:

• Minimum GCE N-Level, O-Level, or equivalent qualification.
• Prior experience in retail merchandising, supermarket operations, FMCG, or consumer goods industry will be advantageous.
• Familiar with inventory management, stock replenishment, and retail merchandising practices.
• Able to work in a fast-paced retail environment and travel to assigned retail locations.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/CV.
We regret that only shortlisted candidates will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R22104769
EA Personnel Name: Ong Boon Kiet (Travys)

Basic Function

Responsible for supervising and coordinating the activities of kitchen staff in the preparation and serving of meals to guests or hotel staff.

Responsibility and Authority

2.1        Report to duty on time and in uniform.
2.2       Supervise, co-ordinate and participate in the activities of kitchen staff engaged in the proper cleaning, cutting, marinating, seasoning and cooking of all food stuffs for respective Kitchens.
2.3       Suggest breakfast, lunch and dinner menus weekly and submit same to the Executive Chef for approval. Check daily menu, function order or forecast to determine kind and quantity of food items to prepare.
2.4       Prepare requisitions of food items based on planned food menu.
2.5        Observe and test food being cooked and sample all food prepared.
2.6       Supervise dishing out of food portions to guests or hotel staff. Attend to meal suggestions and complaints and report the same to Sous Chef.
2.7       Utilize leftover food and convert unconsumed cooked food to other dishes.
2.8       Check on delivery supplies to determine freshness, quality and quantity.
2.9       Prepare weekly duty roster of his kitchen staff.
2.10     Train and evaluate performance of his kitchen staff.
2.11      Ensure that kitchen equipment and utensils are handled and used properly.
2.13     Ensure that the Hotel’s cost control policies and procedures are followed.
2.14     Supply other kitchen outlets with their requirements.
2.15     Ensure the cleanliness and maintenance of equipment, work areas and cold rooms in co-ordination with other Kitchen and the Stewarding.
2.16     Conduct preliminary selection interviews of candidates for positions in his section.
2.17     Conduct orientation for new staff for his section, advising them of the standards against which their performance will be evaluated.
2.18     Identify training needs of kitchen staff within his section.
2.19     Perform the duties of a Cook when necessary.
2.20     Be fully familiar with all emergency procedures established by the Hotel.
2.21     Observe and comply with the house rules and regulations of the department and the Hotel.
2.22 Perform other duties as directed

Job Specifications

3.1       Knowledge & Skills: Knowledge in kitchen operations and culinary skills.
3.2       Education, Training & Qualifications: G.C.E.‘O’ level/ITE/NITEC
3.3       Experience: Minimum 4 years of experience.
3.4       Personality: Pleasant, polite and ability to motivate and control staff.
3.5       Physical Requirements: Fit and healthy.

Job Summary

Prepare, cook, and present food following company standards while maintaining quality, freshness, and hygiene. Support kitchen preparation, stock management, and cleaning tasks. Adhere to food safety and workplace safety procedures. Work includes weekends, public holidays, and rotating shifts.

Responsibilities

• Prepare, cook, and present food to meet company quality and presentation standards
• Maintain food quality, freshness, and hygiene throughout preparation and service to ensure customer satisfaction
• Assist with kitchen preparation tasks to support efficient and timely meal production
• Conduct stock checks to monitor inventory levels and minimize food waste
• Perform cleaning duties to maintain a safe, sanitary, and organized kitchen environment
• Follow all food safety and workplace safety procedures to ensure compliance and protect team health
• Work effectively during weekends, public holidays, and rotating shifts as scheduled to support continuous kitchen operations

Preferred competencies and qualifications

• Demonstrate relevant kitchen or cooking experience to contribute effectively to food preparation and service

Responsibilities:

· Responsible for food preparation and cooking to standard operating procedures;

· Ensure smooth operations and allocation of duties within the kitchen;

· Ensure that all orders are fulfilled promptly and to expected standards;

· Attend to kitchen-related duties stock- checking and inventory and ordering;

· Practice and ensure good hygiene and housekeeping standards within the kitchen;

· Ensure food is stored, prepare, and presented safely and hygienically;

· Uphold high standards of food quality to ensure customer satisfaction.

.At least 4 years of work experience

Requirements

· Strong experience in cuisine including all varieties of noodles and rice

· Profound knowledge of different kinds of beverages

· Deep knowledge of every aspect of  dishes

· Proficient with specialty equipment

· Ability to manage numerous tasks, assign responsibilities and display high patience

Overall Job Objectives

We are seeking experienced and dynamic individuals to deliver exceptional food and beverage service within INITIA Group’s F&B brands. The F&B Ambassador will act as the face of the brand, providing personalized customer experiences while maintaining high service standards. The role involves actively supporting the Outlet In-Charge to enhance sales performance and ensure customer satisfaction through professional service and hospitality.

Core Responsibilities 

• Minimum 1–2 years of experience in the food and beverage or customer service industry.

• Strong interpersonal skills with the ability to build positive relationships with customers and team members.

• Self-motivated, reliable, and able to work independently with minimal supervision.

• Excellent communication skills and a service-oriented mindset.

• Positive, confident, and approachable personality with the ability to handle diverse customer interactions.

• Familiarity with POS systems and basic operations of an F&B outlet is preferred.

Job Specifications 

• Minimum 1–2 years of experience in the food and beverage or customer service industry.

• Strong interpersonal skills with the ability to build positive relationships with customers and team members.

• Self-motivated, reliable, and able to work independently with minimal supervision.

• Excellent communication skills and a service-oriented mindset.

• Positive, confident, and approachable personality with the ability to handle diverse customer interactions.

• Familiarity with POS systems and basic operations of an F&B outlet is preferred.

Key Deliverables

• Deliver exceptional customer experiences, ensuring professional and personalized service.

• Drive outlet sales through effective promotion and upselling of products and services.

• Maintain service efficiency by handling POS/ordering systems and addressing customer feedback promptly.

• Ensure adherence to cleanliness, safety, and operational standards.

• Represent the brand professionally, embodying its values and maintaining a positive image.

Benefits of the role 

• Career Progression

• Working location will be premium location at Orchard area

• Collaborative and inclusive work environment that values creativity and innovation.

• Opportunity to work on diverse projects across various industries.

INITIA GROUP is the biggest brand concept leader in Singapore & Malaysia. We have been in the beauty and F&B industry for years and are now in Art, Retail, and Photo Studios. We are a fast-paced growing company, bringing all unique and on-trend concepts. We have a lot of expansions going on and we need additional talents in our growing family.

.

If you’re excited about our company’s vision for this position and want to start the path of becoming one of our future leaders, we’d like to hear from you.

.

You may visit our website to learn more about us: https://initia.sg/

APPLY NOW!  

Location: 81 Beach Rd, Singapore 189692

Working days : 6 days ; 7:00am -3:00pm / 3:00pm -11:00pm / 11:00pm- -7:00am [ Night shift only 1 month 1-2 times ]

Salary : $ 2,000 - $2,500

Responsibilities & Duties : 

• Provide all guests with a friendly, accurate and efficient check-in/check-out while following the company's policies and procedures.
• May be tasked to execute room checks, reservation and public area checks etc, as part of the Hotel's effort to offer.
• Staffs more holistic training, towards possible promotion.
• Answering inquiries by guest (email/phone/at the counter) and render reasonable assistance within the expectation of keeping with excellent hospitality standards.
• Cashiering duties and maintain accurate cash float

Kelly Chong Reg No:R26161160

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Manage the Asian cuisine of therestaurant.

Supervise inspect all Preparation andcooking of meals.

Ensure efficient, cost-effectiveoperation and profitable of food production.

Ensuring high quality and timelydelivery.

Strong leadership and communicationskills effectively manage the kitchen staff and maintain a positive workenvironment.

Willing and able to do shift work.

High working hours due to demand.

The Restaurant Manager is responsible for the overall profitability and smooth operation of the restaurant, ensuring exceptional customer experiences and efficient team management. This role encompasses a wide range of responsibilities, from strategic business operations to hands-on customer service and staff development.

Role & Responsibilities

Business Operations

• Manage daily operations, ensuring seamless service and efficient workflow.
• Monitor income and expenses, analyze financial performance, and implement strategies for improvement
• Manage inventory, including ordering, stock control, and minimizing waste
• Manage equipment maintenance and ensure proper functionality.
• Prepare and submit timely reports (daily, weekly, monthly) on sales, food cost, labor cost, and other key performance indicators.
• Conduct regular inspections of the kitchen and service areas.

Customer Service

• Cultivate a customer-centric environment, prioritizing exceptional service and guest satisfaction.
• Proactively address customer feedback and resolve any issues promptly and professionally.
• Ensure consistent service quality and adherence to established etiquette standards.

People Management

• Lead, motivate, and develop a high-performing team.
• Manage the recruitment, training, and performance evaluation of staff.
• Ensure all employees adhere to company policies, quality standards, and F&B hygiene regulations.
• Drive team initiatives and implement changes effectively.
• Ensure strict compliance with all F&B hygiene policies, procedures, and health and safety regulations.

Skills/Qualifications:

• Minimum 4 years of relevant experience in managing F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Possess strong leadership qualities
• Able to work shift hours

Job Description & Requirements

WHO ARE WE?

INITIA Group sets out to find a consumer service business that is differentiated and advantaged, non-seasonal and non-cyclical. We believe in going the extra mile when serving our customers, providing them with the utmost experience during every of their visit. With a strong senior management, we possess a strong presence within the South East Asia Region.

Some of our brands include:

• Bada (Previously known as Leekaja Salon) (SG)

• Walking On Sunshine Salon & Café (SG & MY)

• You Are My Sunshine Salon & Cafe (SG)

• Ministry of Scalp Therapy

• Photopia - Self Photo Studio

• Am I Addicted - Pottery Studio 

• 
  

• We are looking for a F&B or Restaurant Floor Supervisor who will be responsible for supervising the day-to-day operations of the outlet restaurant side. He or She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction.

DUTIES & RESPONSIBILITIES:

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned

• Supervise opening and closing operations ensure standard protocols are followed

• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet

• Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.

• Supervise and maintain cleanliness of the outlet

• Ensure compliance with safety and sanitation regulations

• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints

QUALIFICATIONS:

• Bachelor's Degree in Hospitality / Retail Management or any related course

• Proven supervisory work experience in a hotel or restaurant set up (minimum of 2-3 years of experience)

• Strong leadership skills

• Excellent communication skills

• Customer service oriented

APPLY NOW AND ENJOY THE PERKS/BENEFITS OF BEING A PART OF THE FAMILY!

SEE THESE LINKS TO KNOW MORE ABOUT US!

• https://walkingonsunshine.sg/ 

• https://youaremysunshine.sg/ 

• https://www.initia.sg

• https://amiaddicted.sg/ 

*Immediate Hiring*

✨ CAN START WORK IMMEDIATELY ✨

✨ NO EXPERIENCE NEEDED ✨

*Immediate Hiring*

✨ CAN START WORK IMMEDIATELY ✨

✨ NO EXPERIENCE NEEDED ✨