Total 8 job vacancies by Persol Tech Services Pte. Ltd.

- IT support for end users on multiple sites

- Provide Technical support for all end users devices such as laptops, desktops, mobile devices printers, and approved software

- Facilitate and provide technical / event support for the classroom, Lab, meeting room and other areas that have Audio Visual System.

- To oversee the day-to-day teaching facility operations, which include loan of portable devices, accessory and supplying of consumable items such as battery for wireless mic.

Job Requirements: 

- At least a Higher NITEC or Diploma in IT / Audio Visual related disciplines or equivalent;

- At least 1 years of relevant IT support experience

- Must have relevant technical IT expertise and skills.

- Must have good customer service attitude and skills.

- Must be comfortable with Roaming different customer sites islandwide (Main location - Clementi)

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlistedcandidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Tech Services Pte Ltd
UEN No. 202233837K

Responsibilities:

• Provide 1st and 2nd level IT support including desktop related technical assistance via telephone, ticket system, emails and instant chat messaging tool, etc.
• Troubleshooting and resolving single customer issues with Windows
• Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions.
• Using remote administration tools to resolve issues on desktops, laptops, and printers.
• Update policies, procedure, and documentation relevant to project or operation
• Ensure compliance with standards, policies, and processes
• Ensure all Asset and Inventory up to date and accurate in system
• Follow KPI defined by company and team leader

Job requirements:

• A Minimum of 3 years of desk side work experience in large enterprise companies
• A minimum Diploma in computer science or equivalent experience in IT
• Strong knowledge in User & VIP Support and ITIL methodology
• Familiar with Mac and Window OS system
• Able to work under pressure, self-motivated, strong problem solving and analytical skills
• Strong data analytic, communication & interpersonal skills
• MCP and/or Apple Technician (MacOS) certified is advantageous

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlistedcandidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Tech Services Pte Ltd
UEN No. 202233837K

Key Responsibilities

• Design and develop scalable applications using Java, Spring Boot, and microservices architecture
• Create high-level and low-level technical designs based on business requirements
• Perform impact analysis for new features and system changes
• Lead requirements gathering and translate them into technical solutions
• Provide technical leadership and guidance to team members
• Conduct code reviews and resolve production issues
• Collaborate with stakeholders to define and refine system solutions
• Contribute to system integration and performance optimization
• Support deployment, troubleshooting, and continuous improvement of applications

Requirements

• Bachelor’s degree in Computer Science, IT, or related field
• 5+ years of experience in backend application development
• Strong proficiency in:

• Java, Spring Boot, Spring MVC, Hibernate, JPA Microservices and event-driven architecture

• Experience with database technologies: Oracle, MSSQL, or MongoDB
• Hands-on experience with cloud platforms (AWS or Azure)
• Strong knowledge of system design (HLD/LLD) and architecture principles
• Experience in technical leadership / mentoring
• Familiarity with Docker, Kubernetes, Kafka
• Strong problem-solving and communication skills

• Frontend exposure (Angular, JavaScript, HTML, CSS)
• Experience in CI/CD tools and DevOps practices
• Knowledge of version control (Git, SVN)
• Experience in large-scale enterprise or government systems
• Familiarity with Linux environments

• Experience in insurance, tax, or public sector systems
• Exposure to domain-driven design (DDD)
• Experience working in Agile environments

Interested candidate please click "APPLY" to begin your job search journey.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Tech Services Pte Ltd

UEN No. 202233837K

• Monitor security alerts from SIEM and security devices, and perform triage to identify potential security incidents. 

• Provide guidance and support to L1 analysts and ensure that tickets / alerts are handled effectively. 

• Participate in the development and implementation of standard operating procedures and protocols for SOC operations and tools. 

• Contribute to the continuous improvement and enhancement of SOC operations and tools.  

• Collaborate with the internal and external stakeholders to close security tickets / remediate identified security incidents. 

• Provide technical support to internal and external stakeholders regarding security incidents and system configurations. 

• Preform analysis of threat intelligence feeds and provide the recommendation of threat mitigation.  

• Contribute to the development and implementation of threat intelligence feeds and use cases to enhance threat detection capabilities. 

• Provide extra assistance to the team during heightened periods.  

Responsible for working in a 24/7 SOC environment. 

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy. Our full privacy policy is available at https://www.persoloutsourcing.com/policies.

Job Scope:

• Maintaining and administering the networks environments including hardware, and configurations.
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
• Troubleshooting, diagnosing and resolving hardware, software, and network problems.
• Replacing faulty network hardware components when required.
• Monitoring network performance to determine if adjustments need to be made.
• Coordinating computer network access and use.
• Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
• Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
• Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
• Attending audit meetings and ensure proper documentation of all work done.
• Vendor management
• Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
• Provide PABX support based on Client’s SOP and documentation
• Attending to machine faults related to network problems during office and after office hours.

Requirements:

• Minimally 10 years of experience in Network 
• Must be CCNP certified
• Experienced in F5, Checkpoint/ Fortigate Firewall
• Experienced in Cisco routers and switches
• Experienced in Network protocol

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

PERSOL Tech Services Pte. Ltd.• RCB No. 202233837K

Job Scope:

• To provide 24x7 Cloud infrastructure support to ensure smooth operations that conformed to the agreed Service Level Agreement (SLA).
• To perform and manage routine preventive maintenance and operational activities such as service requests, report generation, incident response, patch management.
• To perform Cloud infrastructure monitoring and escalation as per standard operations procedures
• To assist the customer in solving issues related to both Cloud platforms and physical servers platforms
• To manager the change request of systems and servers
• To provide support to users on a variety of system technologies including Microsoft Windows Server OS, Unix/Linux OS, Hypervisor and Middleware
• Plan and implement service continuity measures, i.e., backup/restore procedures and disaster recovery plan, to ensure continuous operation of the business.

Requirements:

• At least 3 years of experience in IT industry
• Must have experience in server/system change request
• Must have experience in Cloud environment like AWS, Azure and EC2
• Must have experience in physical server, Microsoft Windows Server 2012/2012 R2/2016/2019, Linux/Unix and Active Directory
• Experienced in Server Backup

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

PERSOL Tech Services Pte. Ltd.• RCB No. 202233837K

Role Overview

The Voice & Network Engineer (L2) is responsible for the operation, maintenance, and support of enterprise voice and network infrastructure. This role ensures high availability, performance, and security of network and voice services, while supporting incident resolution, changes, and service improvements in a complex enterprise environment.

Key Responsibilities

1. Network Operations & Support

• Manage and support enterprise network infrastructure (LAN/WAN, Data Centre, Wireless).
• Perform L2 troubleshooting for routing, switching, and connectivity issues.
• Support network technologies including Cisco (ACI, SDA, DNAC), routing protocols (BGP, OSPF), and switching (VSS, Nexus, Catalyst).
• Monitor network performance, capacity, and availability using tools (e.g., SolarWinds, ThousandEyes).
• Perform health checks and ensure proactive issue detection.

2. Voice & Collaboration Systems

• Support enterprise voice platforms such as Cisco webex, SBC, Audiocodes, and IP telephony systems.
• Troubleshoot call quality, registration, SIP trunk, and voice gateway issues.
• Support voice-related changes, upgrades, and integrations.
• Coordinate with vendors for voice-related incidents and RCA.

3. Incident, Problem & Change Management

• Handle P1/P2 incidents, perform root cause analysis, and ensure timely restoration.
• Support problem management by identifying recurring issues and preventive actions.
• Execute changes in accordance with ITIL processes and approved change windows.
• Prepare and maintain incident reports and service updates.

4. Security & Compliance

• Ensure compliance with security policies, audits (e.g., ISMS), and governance standards.
• Support network segmentation, NAC (ISE), firewall policies, and secure configurations.
• Perform patching, upgrades, and vulnerability remediation.

5. Configuration & Documentation

• Maintain accurate documentation of network diagrams, configurations, and SOPs.
• Ensure configuration backup and version control are in place.
• Support audit requirements by providing necessary technical evidence.

6. Stakeholder & Vendor Coordination

• Collaborate with internal teams, project teams, and external vendors.
• Participate in DR activities, testing, and failover/failback validation.
• Provide technical input for upgrades, migrations, and improvements.

Job Requirements

Education & Experience:

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• Minimum 3–5 years of experience in network and voice support (L2 level).

Technical Skills (Mandatory):

Strong knowledge of:

• Routing & Switching (BGP, OSPF, VLAN, STP, HSRP/VRRP)
• Wireless technologies (WLC, AP management)
• Voice systems (Cisco Webex, Zoom, Audiocodes, SIP, VoIP fundamentals)

Experience with:

• Cisco technologies (ACI, DNAC, ISE preferred)Network monitoring tools (SolarWinds, ThousandEyes or equivalent)

Understanding of:

• Firewalls, VPN, NAC, DNS/DHCP (Infoblox preferred)

Technical Skills (Good to Have):

• Experience with SDA, Routing, Switching ACI environments, or data centre networking
• Knowledge of F5 load balancers and ISE
• Exposure to automation or scripting (Python, Ansible)

Soft Skills & Competencies:

• Strong troubleshooting and analytical skills
• Good communication and stakeholder management skills
• Ability to work under pressure during critical incidents
• Team player with proactive and ownership mindset

Certifications (Preferred):

• CCNA / CCNP (Routing & Switching or Enterprise)
• ITIL Foundation Certification

Working Conditions

• May require shift work, on-call support, and weekend maintenance activities
• Participation in DR exercises and critical change windows

Duration: 1 year

Working Hours: 8.30am - 6pm, Monday - Fridays. Standby and shift work may be required

Location: Central

Job Scope

• Plan, organise and oversee the setup, testing, implementation and maintenance of technologies on cloud environments (AWS)
• Plan, organise and oversee the setup, testing and integration of CI/CD tools
• Architecting and development of solutions to meet project requirements
• Leading architectural and project discussions with customers and project teams
• Working in an agile, cross-functional team, actively engaging to support the success of the team
• Leading and guiding junior team members
• Solving complex technical problems individually and as a team
• Review and improve work processes based on best practices in industry, specific to service support operations for client IT Cloud infrastructure
• Documentation of new processes
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices
• Demonstrate hands-on knowledge of DevSecOps to Infrastructure as Code (IaC) development and deployment in project deliveries
• Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels by the client
• Review and improve work processes based on best practices in industry, specific to service support operations for client IT Cloud infrastructure
• Ensure that project implementation and operations are aligned to client technology standards and policies
• Provide AWS maintenance support for production system (eg. monitoring, tuning, patches updates/upgrades)
• Reduction of time required for production through skills in AWS Cloud Formation technique to deploy automation infrastructure
• Knowledge of AMI, ASG development and maintenance
• Improvement of resources and working on resource tagging for designating costs and comprehensive planning for budgeting, reporting, and governance.

Requirement

• Diploma / Degree in Computer Science, Computer or Software Engineering or Information Technology or related disciplines
• Minimum 3 to 5 years of relevant IT experience
• Possess current hands-on working experience with technologies involving CI/CD development (scripting such as Python, Ansible), Infrastructure automation using IaC such as Terraform, CloudFormation, cloud services on AWS to drive DevSecOps.
• Possess in-depth understanding of cloud design concepts and able to demonstrate translation of project/customer requirements to architectural designs
• Experience in setting up, utilisation and optimisation of CI/CD pipelines, scripting and automated testing
• Experience in coding or scripting languages such as Bash, Powershell, Perl, Python, etc.
• Experience in setup and configuration of OS and services via scripting will be an added advantage
• In-depth knowledge of cloud concepts, services, technologies and architecting on cloud
• Experience in utilisation, management and integration of software development and collaboration tools such as Git, Maven, Gradle and Bamboo, Jenkins
• Excellent problem-solving and analytical skills
• Possess an approachable attitude towards team members
• Adaptable towards changes
• Be a good cordial team player with an ability to work in a cross-functional setting
• Technical qualifications related to Cloud (AWS/Azure)
• Experience in building cloud native applications eg. using Python, Node.js
• In-depth knowledge of networking on the cloud
• Professional/expert level technical qualifications related to Cloud (AWS/Azure)

Interested candidate please click "APPLY" to begin your job search journey.

 By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Tech Services Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Tech Services Pte Ltd
UEN No. 202233837K