Total 6 job vacancies by Encora Technologies Pte. Ltd.

Skills:

Cisco ACI Support

• Work with network teams to support server connectivity through Cisco ACI.
• Understand concepts such as EPG, Bridge Domain, VRF, Tenant, Contract, VLAN, and VMM integration.
• Assist in troubleshooting connectivity issues between servers, applications, and networks.
• Validate server network configurations, routing, firewall rules, and ACI policies.
• Support infrastructure changes involving application and server network segments

Skills:

L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities:

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills:

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Skills:

L3 Application Support Engineer to ensure 24/7 reliability, performance, and security of critical banking applications.

You’ll own complex incident resolution, drive automation to reduce manual toil, and partner with Dev, Security, and Business teams to maintain high availability and compliance.

Core Day-to-Day Responsibilities:

1. System Reliability & Availability Management  Provide L3 application support with continuous monitoring of critical production banking apps to ensure maximum uptime  Rapidly triage, diagnose, and resolve P1/P2 incidents while meeting corporate financial SLAs  Perform daily health checks, system updates, patches, and proactive monitoring to detect anomalies before business impact  Support DR drills and lead high-severity incident response with swift troubleshooting to maintain system resilience

 2. DevOps Engineering & Automation  Manage and support application deployments, automated configurations, and batch jobs via CI/CD pipelines  Identify, prioritize, and remediate system vulnerabilities/security flaws per compliance standards  Track EOS/EOL software components and plan technical upgrades to ensure system integrity and regulatory compliance  Design and implement automation scripts in PowerShell, Bash, Python to eliminate repetitive tasks and streamline maintenance/reporting

 3. Cross-Functional Collaboration & Environment Control  Work closely with developers, vendors, security/compliance teams, and business units to investigate issues and deliver long-term fixes  Coordinate and execute change/release management across Dev, UAT, and Production to maintain environment uniformity  Author and maintain technical runbooks, incident post-mortems, and engineering documentation to empower L1/L2 support and onboarding  Key Skills

Key Skills:

Azure, RHEL, Windows Server, SQL Server, MongoDB, Redis, Elasticsearch, PostgreSQL, Jenkins/GitLab CI/CD, ELK, Grafana, PowerShell, Bash, KQL, Azure AD, Defender for Cloud, ITIL

Skills:

• Bachelor’s degree in Computer Science, Computer Engineering, Computer Systems Networking, Information Systems/Science, or a related discipline
• 5+ years of experience and demonstrated expertise with the administration and operation of the HashiCorp Vault application is a requirement for this role
• You have systems and application management experience on Linux/UNIX platforms
• You have experience with cloud architecture and have built applications in, or migrated applications to, Amazon Web Services AWS or Microsoft Azure
• You have experience with networking, firewalls, and load balancers
• You have experience building automated pipelines and deploying with CI/CD technologies such as Jenkins, Git, Ansible, Chef, Artifactory, AWS Cloud Formation Templates, Terraform, EC2, Lambda, Docker/Kubernetes, and KMS
• You develop advanced, customized workflows and automated processes for/with vendor applications
• You have strong scripting & automation skills, specifically in Python and Ansible
• You have excellent written and verbal communication skills with the ability to present to both technical and business audiences
• You have demonstrated experience in leading small technical teams
• You have the ability to independently perform systems design & architecture work to satisfy technical objectives and meet business requirements

Required Skills & Qualifications

• Strong hands-on experience with:
• IBM Watsonx (Watsonx.ai, Watsonx.data, Watsonx Orchestrate)
• QRadar SIEM
• IBM Resilient SOAR
• Experience in:
• AI/ML integration or LLM-based applications
• Prompt engineering and automation workflows
• Proficiency in:
• Python / APIs / automation frameworks
• Strong understanding of:

• SOC operations (incident response, threat analysis)

  • Fully functional and optimized AI-driven automation agents
  • Integration with QRadar and Resilient platforms
  • Documentation of workflows and configurations
  • Production deployment support and knowledge transfer

Technical Skills (must have)

 Proficient in Linux command-line operations and Shell scripting

Basic log analysis skills - ability to identify critical errors from large volumes of logs

Familiarity with basic database operations (SQL queries, cache clearing)

Detail-oriented: treats production environments with care and strictly follows operational procedures

Good to have:

Cloud platforms: Hands-on experience with GCP or AWS; familiarity with Infrastructure as Code (IaC) concepts

Containerization: Basic Kubernetes(K8s)command experience; understanding of container orchestration

 Monitoring tools: Experience with Datadog, Prometheus, or Grafana

Middleware: Hands-on experience with Redis, MongoDB, or PostgreSQL