Job Summary
The Service Crew is responsible for delivering excellent customer service, supporting smooth front-of-house operations, and ensuring guests have a pleasant dining experience.
Key Responsibilities
1. Customer Service ⢠Greet guests warmly and provide attentive service. ⢠Take accurate food and beverage orders. ⢠Serve orders promptly and check guest satisfaction.
2. Operations Support ⢠Keep the dining area clean, tidy, and properly set up. ⢠Assist in restocking service stations and supplies. ⢠Follow opening and closing procedures as assigned.
3. Teamwork ⢠Work closely with teammates to ensure smooth service flow. ⢠Support colleagues during busy periods. ⢠Communicate effectively with kitchen and service teams.
4. Compliance & Safety ⢠Follow hygiene, safety, and company standards at all times. ⢠Use equipment and utensils properly and carefully. ⢠Report any issues or guest concerns to the supervisor.
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