Customer Relations Specialist (Early Childhood Education Sales and Enrolment)
1 week ago
5-Day Work Week: Mondays –Fridays, 8:30am to 6:15pmLocation: West / North-EastBasic Salary: Up to S$4,000 per month + Attractive Commission Industry:.....
- 5-Day Work Week: Mondays –Fridays, 8:30am to 6:15pm
- Location: West / North-East
- Basic Salary: Up to S$4,000 per month + Attractive Commission
- Industry: Early Childhood Education
A leading preschool operator is seeking a Customer Relations Specialist to drive enrolment growth and deliver an exceptional parent experience from first enquiry through enrolment and beyond.
Job Responsibilities:
- Manage inbound and outbound enquiries via calls, walk-ins and digital channels
- Build strong rapport with prospective parents and understand their childcare and educational needs
- Present and communicate the school's curriculum, programmes, learning outcomes and approach confidently and professionally
- Drive conversion of enquiries into centre visits and enrolments
- Conduct engaging centre tours for prospective parents
- Guide parents through the decision-making process
- Take ownership of enrolment follow-ups and closure activities
- Deliver a personalised and positive customer experience and build long-term relationships with parents
- Serve as the primary point of contact for parents and ensure timely follow-up on enquiries
- Maintain accurate records of leads, follow-ups, visits and enrolment outcomes
Job Requirements:
- Min.Diploma in any discipline
- Min. 3 years of sales and/or customer service experience, preferably within the Early Childhood Education industry
- Sales-driven, results-oriented and motivated by achieving targets
- Willing to work weekends when required to support parent visits (time-off will be provided on weekdays)
Looking fora change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg
Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225
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