Total 329 Full-time job vacancies in Subang Jaya

We’re looking for a Senior Front-End Software Engineer to join our agile, product-aligned engineering teams. This is a senior individual contributor role with clear expectations around technical ownership, engineering leadership, and delivery at scale.

You’ll be front-end focused, playing a key role in shaping the customer experience across our MACH-based digital platform (Microservices, API-first, Cloud-Native, Headless), which powers 70+ websites and mobile applications across multiple Frasers Group brands. Beyond delivery, you will act as a technical mentor for our wider front-end community and a key partner to our Design, Product, and Content teams.

This role goes beyond feature delivery. As a Senior Engineer, you’ll influence technical direction, raise engineering standards, and help teams make better long-term decisions around performance, quality, and maintainability.

Key Responsibilities

• Drive front-end architecture decisions including component design, state management, and application structure.
• Contribute to and influence shared design systems and front-end standards used across brands and squads.
• Lead the design and implementation of complex front-end solutions using modern frameworks (primarily React, NextJS and TypeScript).
• Provide technical leadership through code reviews, mentoring, and pairing; ensuring coding standards are kept while raising the capability of engineers around you.
• Act as a senior technical partner to Product, Design, and Content teams—shaping solutions from discovery through to delivery and providing technical support on how to use certain systems.
• Take ownership of critical customer journeys, ensuring high standards of usability, accessibility, performance, and resilience.
• Build, consume, and evolve GraphQL and REST APIs, contributing to Node.js backend services where required.
• Champion engineering best practices: code quality, testing strategy, performance optimisation, and security.
• Stay ahead of front-end and full-stack trends, bringing informed, pragmatic innovation into the platform.
• Stay active in the tech community, attending conferences and bringing back new ideas and knowledge to the platform.
• Proactively identify technical risks, platform constraints, and opportunities for improvement e.g. CI/CD pipelines, developer experience, and delivery flow.

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

We are looking for a General Manager, Malaysia to spearhead YouTrip's entry and growth in the Malaysian market, owning the full P&L, strategy and execution of YouTrip in Malaysia. 

Reporting to the Chief Operating Officer of YouTrip, this will be an exciting and rare opportunity for candidates with strong entrepreneurial spirit to work closely with the C-Suite & Leadership team to explore, launch, and grow our business in Malaysia. This role is pivotal in shaping YouTrip's presence in a new market — from conducting foundational market research and navigating the licensing landscape, to building a high-performing local team and driving commercial growth.

You Will

• Explore and evaluate market opportunities and competitive landscape in Malaysia
• Assist in the licensing and regulatory workstream, working closely with the Legal & Compliance team to manage submissions to relevant authoritiesLead and own the business growth and P&L of Malaysia, through the ownership strategic roadmap of the business
• Own the product roadmap for Malaysia together with Product & Engineering to identify big bets and localisation opportunities specific to the Malaysian market
• Drive business growth by leading bespoke marketing campaigns and striking marquee partnership deals tailored to the Malaysian market
• Develop a deep understanding of the fintech landscape in Malaysia and constantly identify new business growth opportunities
• Build, lead, and develop a high-performing local leadership team in Malaysia
• Reporting to the Chief Operating Officer of YouTrip, identify and drive cross-functional and/or cross-country initiatives for business growth

• Entrepreneurial Self-starter & Hustler - You are not afraid to get your hands dirty with a "whatever it takes" mindset and no job is too little for you. You strive for the best in everything you do, and understand the importance to influence your team to do the same to push for performance in a high paced environment
• Experienced Commercial Leader - You have at least 10 years of senior team leadership roles in a fast-paced environment, and proven track record in multiplying business revenues. Experience in Consumer Products and/or Marketing in Malaysia are preferred. Experience in Fintech or Financial Institutions space (B2C and/or B2B) will be a strong plus
• Market Entry & Research Expert - You have hands-on experience leading market entry initiatives, including structuring and executing market research frameworks, synthesising competitive intelligence, and translating insights into actionable go-to-market strategies. Prior experience launching a product or business in Malaysia is a strong advantage
• Licensing & Regulatory Navigator - You have working knowledge of Malaysia’s financial services regulatory environment, including familiarity with BNM’s licensing frameworks (e.g. Payment Services Act or its equivalent). You are comfortable engaging regulators, managing licensing submissions, and coordinating with legal and compliance teams to navigate complex approval processes
• Consumer Behavior Expert - You may not come from a research background but you believe in your cultural understanding of consumer preferences in Malaysia, backed by market insights, to localise our product and GTM strategy in Malaysia
• Travel and Payment Enthusiast - Nothing is more important than being passionate about the industry that we will be about to build together! Look forward to hearing your travel stories

Get to know our Team

At GrabFin, we empower the people of Southeast Asia, from consumers and drivers to every-day entrepreneurs, by ensuring financial inclusion for the underserved. The team is building solutions by enabling our partners (i.e. drivers and merchants) to get access to financial services (lending and insurance) products for their everyday needs.

Get to know the Role

You will report to the Engineering Manager, Insurance, based in Indonesia and will develop the complex backend systems powering the many end-to-end user journeys across all Insurance products available in multiple Grab apps. We're looking for candidates that embody ownership, display a hunger for learning and improvement, excel in autonomy, and have the desire to go above and beyond expectations.

The Critical Tasks You Will Perform

• You will develop high-quality and scalable backend applications
• You will write clean, efficient, and maintainable code to solve challenging problems in the InsurTech domain
• You will collaborate with diverse teams to design, and ship new features
• You will participate in code reviews to maintain code quality and share knowledge
• You will participate in On-Call rotations to ensure the reliability of services

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Transportation Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial (M) Sdn Bhd

Plot 23 (Building 1), Jalan Jelawat, 13700 Seberang Jaya, Pulau Pinang.

(near Sunway Carnival Mall)

The Data Operations Analyst  is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

Get to Know the Team

At GrabFin, we empower the people of Southeast Asia by ensuring financial inclusion for the underserved. The Insurance Operations PST in Malaysia supports Insurance Products and owns Accounting, Reports, Internal Tools, and Third-Party Integration domains.

Get to Know the Role

You will report to the Engineering Manager, Insurance Operations, based in Malaysia and develop internal tools, reporting dashboards, and operational applications. You will work across the stack, building both frontend and backend components. We're looking for candidates that embody ownership, display a hunger for learning and improvement, and excel in autonomy.

The Critical Tasks You Will Perform

• Develop high-quality and scalable backend services within a microservices architecture
• Design, develop, and maintain user-friendly frontend web applications using React
• Build internal tools and reporting dashboards for Insurance Operations team
• Write clean, efficient, and maintainable code
• Collaborate with diverse teams to design and ship new features
• Participate in code reviews to maintain code quality and share knowledge
• Contribute to architectural decisions and technical direction
• Participate in On-Call rotations to ensure service reliability

The After Sales Service Manager is responsible for driving the strategic direction and operational excellence of the after-sales service function. This role encompasses the development and execution of comprehensive service strategies, team leadership, and cross-functional collaboration to ensure superior customer satisfaction and business performance.

**Key Responsibilities:**

• Develop and execute after-sales service strategies, including service network optimization, quality assurance, spare parts management, warranty program administration, and customer loyalty initiatives.
• Lead, mentor, and manage service teams to consistently achieve service level agreements and performance targets.
• Monitor and enhance customer satisfaction through key metrics such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, while implementing effective complaint resolution protocols.
• Collaborate with sales, marketing, and logistics departments to align after-sales operations with organizational business objectives.
• Oversee budgeting and financial management for service operations to optimize resource allocation and profitability.
• Ensure full compliance with Bosch regulations, industry standards, safety requirements, and quality control procedures.
• Conduct comprehensive analysis of service data to identify operational trends, implement process improvements, and minimize downtime and recurring issues.
• Cultivate and maintain strategic relationships with key service partners and network providers to enhance service delivery capabilities and resolve escalated customer concerns.
• Generate detailed performance reports on service metrics, including critical KPIs such as average service time, rejection rates, and after-sales revenue generation.

Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionize the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalized IT experiences. If you're passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology.

Get to Know the Role

As an important member of our engineering department, you will be responsible for designing, developing, and maintaining full-stack applications that drive our success.

At GTS, we're focused on transforming the technology experience for every Grabber by building seamless, practical, and innovative solutions that improve how people work every day. Within Commercial Systems, that means ensuring high-impact business platforms and experiences that support Grab's commercial teams at scale.

This is an onsite role, that will be based in Petaling Jaya, and will report to the Head of Commercial Systems.

The Critical Tasks You Will Perform

• You will architect and implement scalable, efficient, and maintainable full-stack solutions using modern technologies and best practices
• You will collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products
• You will develop and improve both frontend and backend components of our applications
• You will implement RESTful APIs and integrate them with frontend applications
• You will troubleshoot, debug, and resolve complex technical issues across the stack
• You will stay up-to-date with latest technologies and industry trends, recommending solutions to enhance our tech stack
• You will ensure application performance, security, and scalability through proper design and implementation practices

Get to Know the Team

At Grabber Technology Solutions (GTS), we revolutionize the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalized IT experiences. If you're passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology.

Get to Know the Role

As an important member of our engineering department, you will be responsible for designing, developing, and maintaining full-stack applications that drive our success.

At GTS, we're focused on transforming the technology experience for every Grabber by building seamless, practical, and innovative solutions that improve how people work every day. Within Commercial Systems, that means ensuring high-impact business platforms and experiences that support Grab's commercial teams at scale.

This is an onsite role, that will be based in Petaling Jaya, and will report to the Head of Commercial Systems.

The Critical Tasks You Will Perform

• You will architect and implement scalable, efficient, and maintainable full-stack solutions using modern technologies and best practices
• You will collaborate with cross-functional teams to gather requirements, design solutions, and deliver high-quality software products
• You will develop and optimize both frontend and backend components of our applications
• You will implement RESTful APIs and integrate them with frontend applications
• You will participate in code reviews and provide constructive feedback to team members
• You will troubleshoot, debug, and resolve complex technical issues across the stack
• You will contribute to the continuous improvement of our development processes and methodologies
• You will stay up-to-date with emerging technologies and industry trends, recommending innovative solutions to enhance our tech stack
• You will ensure application performance, security, and scalability through proper design and implementation practices

Get to Know the Team

The Commercial Systems team is the engine behind Grab's B2B growth and operational excellence. We own and manage the Salesforce ecosystem, building the sophisticated platform that empowers our teams to drive revenue and cross-sell services across Grab's diverse business verticals. Our mission is to eliminate friction in the sales process by delivering intelligent, automated solutions that provide a unified view of our partners. We combine deep CRM expertise with custom fullstack development to orchestrate complex workflows and system integrations that scale alongside Grab's evolving commercial needs.

Get to Know the Role

As the Engineering Lead, you will oversee the development of our cutting-edge software solutions, leading a team of experienced engineers, and driving technical projects across our organization.

You will report to the Head of Commercial System and work onsite in Grab office based in Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will lead and mentor a team of fullstack developers, promoting a culture of innovation and continuous improvement
• You will collaborate with product managers and partners to define technical requirements and architectural decisions
• You will oversee the entire software development lifecycle, from concept to deployment and maintenance
• You will establish coding standards, development processes, and quality assurance practices
• You will conduct code reviews and provide constructive feedback to team members
• You will optimize application performance, security, and reliability
• You will stay up-to-date with emerging technologies and industry trends, recommending and implementing improvements as needed
• You will participate in technical decision-making and contribute to the overall technology strategy of the organization
• You will manage project timelines, resources, and deliverables to ensure high-quality releases

Get to Know the Team

You will join the Sales Operations team, where we partner with Commercial and Product teams to design sales processes across Southeast Asia.

We build commercial infrastructure — combining process design, data insights, and sales tools to improve selling effectiveness, increase revenue predictability, and accelerate growth.

We invite you to join us in creating value for our users, drivers, merchants and advertising partners, while driving Southeast Asia forward by creating economic empowerment for everyone.

Get to Know the Role

You will design and implement Sales Incentive Plans across Grab Sales Teams in APAC markets.

You will work with People Rewards, HR, Regional and Country Sales Leadership, and Country Sales Operations teams to align Sales Incentive Plans with business objectives.

We are looking for someone who can design sales compensation structures, analyze business metrics, and manage implementation projects across multiple countries.

This role will report to the Senior Manager, Sales Operations and is fully onsite at our Petaling Jaya's office

The Critical Tasks You Will Perform

You will:

• Design and implement sales compensation plans across APAC markets, including plan structure, simulations, training materials, participant support, attainment calculations, and payout management
• Track and analyze sales compensation plan results, using data to ensure alignment with business goals and market practices, partnering with Data Analytics teams on metric tracking
• Align target setting processes with sales incentive quotas and policies, working with local Commercial leaders and sales operations teams
• Improve operational workflows, streamlining compensation processes and providing program updates to leadership
• Ensure process compliance and controls, working with senior management and stakeholders across functions to implement new processes and improve existing ones
• Coordinate with People Rewards team on governance and controls when launching and administering sales compensation plans

Get to Know the Team

At Grab, we empower merchants, advertisers and agencies to connect with our extensive ecosystem and audience through innovative solutions. Our unique platform allows clients to access their target markets effectively, ensuring measurable outcomes. We invite you to join us as we create value for users, drivers, merchants, and advertising partners while striving to improve daily life across Southeast Asia.

Get to Know the Role

Reporting to the Senior Sales Operations Manager, the Sales Ops & Analytics, you will be collaborating with Sales Operations, Commercial, Product Analytics, and Finance to develop and implement strategies and tools for the Sales teams. Your focus will be on promoting and delivering services to Grab's ecosystem. You should be able to both strategize and execute plans alongside the Commercial and Sales Operations Team. In this dynamic environment, you will contribute to sales strategy, customer segmentation, process improvement, and business analytics.

This is a fully onsite role at our Petaling Jaya office.

The Critical Tasks You Will Perform

• You will act as a key partner for the Commercial Country Head and Country Sales Managers in MY/SG.
• You will lead the execution of country market planning and business reviews.
• You will analyze key sales and performance indicators to inform strategic and tactical decisions while ensuring sales forecast accuracy.
• You will support sales teams in monitoring and forecasting against quarterly targets for revenue and other KPIs.
• You will provide market and sales data intelligence to aid the sales team in forming strategic business cases.
• You will partner with sales leadership to define sales strategies and requirements for business systems.
• You will ensure integrity of sales and customer data by advocating proper usage of tools like Salesforce.
• You will coordinate with Regional Operations to enhance sales operations efficiency at the country level.

As a Junior Executive – Finance & Vendor Management, you will be responsible for developing a strong understanding of vendors, vendor details, and the services delivered across assigned countries. This knowledge will enable you to manage and control vendor operations effectively, ensuring seamless service delivery in coordination with local HUB teams and country‑level delivery resources.

You will familiarize yourself with end‑to‑end vendor payment processes for each service and country, ensuring accurate and timely payments in line with agreed schedules. Additionally, you will gain a detailed understanding of country‑specific and vendor‑specific requirements, exceptions, and timelines, with the objective of driving consistency and supporting future standardization of operations.

• New Vendor Accreditation - To provide due diligence workbook to vendor/ coordinate with vendor to complete the workbook/ assessment to follow/ create a new vendor in Ariba system/ submit financial documents/ financial accreditation (coordination with finance team)/ financial accreditation/ approval in Ariba system by Finance team/ secure vendor ID number in Ariba system

• MSA - Coordinate with local DA Delivery & Procurement / legal team about MSA agreements & timelines of all the vendors

• Yearly token - Manage E2E processing of yearly tokens in coordination with local delivery & local finance (token selection, raising PO, Token delivery, Receive invoice or billing from token vendor/ obtain approval of invoice/ confirm billings for token in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment by vendor

• Data Collection Devices - Manage E2E processing of collection devices in coordination with local delivery & local finance (Device selection, raising PO, Device delivery, Receive invoice or billing from device vendor/ obtain approval of invoice/ confirm billings for devices in Ariba / obtain information from Finance team on date of payment / communication with vendor to collect payment check on due date / confirm receipt of payment by vendor

• Vendors supplying Temp resources - Manage E2E processing of Temp Contracts in coordination with HR, local delivery & local finance. Obtain invoice from Human Resources/ get approval of invoice/ confirm billings for devices in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• Telco vendor - Manage E2E processing of BAU Telco payments (data transmission) in coordination with local delivery & local finance / Obtain invoice from Telco vendor/ get approval of invoice/ confirm billings for Telco in Ariba / obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment by vendor. To be done for all services. learn country level exceptions

• POS vendor - Manage E2E processing of BAU POS vendor payments in coordination with local delivery & local finance. Obtain invoice from POS vendor/ get approval of invoice/ confirm billings in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• Crowdsourcing vendor - Manage E2E processing of BAU crowdsourcing vendor payments in coordination with local delivery & local finance. Obtain invoice from crowdsourcing vendor/ get approval of invoice/ confirm billings in Ariba/ obtain information from Finance team on date of payment/ communication with vendor to collect payment check on due date/ confirm receipt of payment

• T&E Advance (FTEs/Freelancers) - applicable markets only: work with local HUB resources/FTL/FTM for each of the countries on collating, reconciling & arranging T&E advance payments

• FTC/Freelancers payment: work with local HUB resources/FTL/FTM for each of the countries on collating, computing & arranging payments to FTC/Freelancers payments (in some markets its weekly for e.g. Indonesia)

• Get involve into vendor discussions (incase needed) to understand the concern better. Similarly also with local finance team inorder to get better clarity in operations

• Learn country level exceptions while working on vendor payment processing

• Anticipate challenges, risks and raise them HUB manager

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.

We’re looking for a tech-savvy IT System Administrator to join our team and provide IT system setup and technical support to our employees. The IT Administrator will be responsible for setting up IT system infrastructure, troubleshooting and resolving IT-related issues, managing our wired and wireless office network infrastructure, and working with vendors and internal teams to ensure our IT systems are up-to-date and secure. The ideal candidate should have strong problem-solving skills and a thorough understanding of information technology, including hardware, software, networking, and information security. 

Responsibilities:

• Install, configure, and maintain both hardware and software systems including variety of SaaS based and internal applications, such as Slack, Google Workspace, AWS WorkSpaces, Github, JIRA, Confluence, VPN
• Troubleshoot, and resolve IT-related hardware and software issues reported by internal users, and manage the process of support ticketing
• Monitor network and system performance, including network security and security logs
• Be the IT liaison for new hires, assist to create accounts and set up hardware for new hires
• Train users on new hardware and software
• Support audio and video equipment, and printer in office
• Manage the life cycle and purchase forecast of corporate assets to ensure accurate inventory records
• Support working with shared space owner, support the network equipment setup and optimization in the office, troubleshoot issues with the network and ISP vendors
• Work with internal teams or vendors to resolve technical issues
• Support information security audits

• Bachelor’s degree in Computer Science, Networking or other related disciplines. 
• Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software
• Experience supporting hardware and software issues on Mac, and Windows, operating systems
• Working knowledge of networking protocols and setup, such as ethernet, wireless network, TCP/IP, DNS, DHCP, and VPN
• Experience with modern SaaS tools and open-source software is desirable
• Strong written documentation skills (ticket notes, SOPs, runbooks, troubleshooting guides, user guides)
• Strong ability to work collaboratively and communicate effectively with internal and external teams
• Good communication, prioritization, and stakeholder coordination skills
• Basic AWS console/access support exposure will be advantageous
• Familiarity with JQL, Google Apps Script, APIs/webhooks/JSON preferred
• Experience with asset inventory / CMDB tools will be a bonus
• ITIL fundamentals (Incident / Request / Escalation / Problem Management) will be a plus point

Job Summary

WD is seeking a seasoned Government Affairs & Policy Director to lead its public policy engagement and regulatory strategy in Malaysia. This role will be instrumental in shaping the company’s relationship with government stakeholders, regulatory bodies, and industry associations to support business growth and innovation in the region, WD’s strategic interests in Malaysia and strong public-private partnerships.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead WD’s government relations and policy advocacy efforts in support of its operations in Malaysia.
• Monitor and analyze legislative, regulatory, and policy developments affecting the technology and manufacturing sectors.
• Cultivate and maintain relationships with key government agencies, policymakers, interlocutors and industry groups.
• Develop advocacy initiatives related to the Electrical and Electronics (E&E) sector, particularly on the topics of digitalization, innovation, investment, sustainability, trade facilitation and workforce development.
• Represent WD in stakeholder engagements, public forums, industry associations, and policy dialogues.
• Provide strategic counsel to internal stakeholders on regulatory risks and opportunities. 
• Collaborate with cross-functional teams (legal, operations, R&D, public relations) and external resources to align policy initiatives with business objectives.