Total 96 job vacancies in Manila,

Role Summary:

The Associate Linguist will be responsible for interpreting focus sentences within source content and extracting minimally-complete, non-ambiguous claims (propositions). In addition, the role involves analyzing and visually diagramming the grammatical structure of English sentences. It requires strong expertise in English grammar and the ability to apply sentence diagramming rules. By leveraging sentence diagramming, the specialist will ensure precise and unambiguous claims are extracted from text.

Key Responsibilities:

• Develop basic training materials to support labeler training.
• Conduct training sessions for labelers and reviewers.
• Perform periodic quality reviews to ensure labeling compliance with guidelines and address any areas of confusion.
• Facilitate Q&A sessions with annotators and reviewers.
• Proactively identify and document edge cases, communicating them to both the client and labelers.
• Collaborate with project leaders and data managers on labeling quality metrics.

Essential:

• Bachelor’s, Master’s, or PhD in English Language, Literature, or Linguistics
• Strong understanding of English grammar, including parts of speech (nouns, pronouns, verbs, adjectives, adverbs, prepositions, conjunctions, interjections), and their functions in sentences.
• Expertise in sentence structure analysis, including subjects, predicates, objects, and complements.
• Demonstrated proficiency in sentence diagramming to clarify complex linguistic structures.
• Proficiency in strong grammatical and semantic analysis to clarify complex linguistic relationships.
• Excellent analytical and interpretive skills for extracting claims and meaning from complex texts.
• Prior experience in linguistic, grammatical, and semantic analysis, including resolving ambiguity and handling complex edge cases.

Preferred:

• Experience in linguistic annotation, content analysis, or similar fields requiring precise text interpretation.
• Familiarity with various types of phrases and clauses (e.g., prepositional, gerund, infinitive, independent, dependent) and their diagramming.
• Other potential backgrounds could include Technical Writing, NLP Researcher, and linguistics.
• Proficient in using the Google Drawing tool to create sentence diagrams.
  
  

Other information:

• 1 month contract with a possibility of extension based on the project demands
• Kenya:
• You will initially be required to work from 4:00 PM to 12:00 AM (midnight) EAT to align with the US-based team, for a total of 8 hours per day. After completing the training period, you will be able to transition to working during your local daytime hours.
• Philippines:
• You will initially be required to work from 9pm - 5am PHT to align with the US-based team, for a total of 8 hours per day. After completing the training period, you will be able to transition to working during your local daytime hours.

Since 2020, Semine has been building AI-driven technology designed to eliminate the repetitive, manual tasks that slow down accounting teams. By automating accounts payable processes and reducing administrative burden, Semine empowers finance professionals to focus on analysis, strategy, and value creation rather than data entry.

In July 2025, Semine joined forces with Rydoo and is now a Rydoo company. Together, we are advancing a shared vision: simplifying financial operations through intelligent automation. By combining Semine’s AI expertise in accounts payable with Rydoo’s trusted expense management platform - used by more than one million users worldwide - we are creating a comprehensive, AI-powered solution that streamlines both expenses and payables in one seamless ecosystem.

As a global team of more than 200 professionals, we believe technology should make complex processes simpler and more efficient. If you’re driven to build impactful solutions and shape the future of financial automation, you’ll fit right in.

Rydoo / Semine in a snapshot

• Ambitious international team
• 33 nationalities speaking over 15 languages
• 240+ employees across multiple countries
• Easy-to-use spend management app available on iPhone and Android
• Supporting over 10,000+ clients and 1 million+ users worldwide
• 4.6 employer score on Glassdoor
• Hybrid work policy

The Role

A Customer Support Representative (CSR) at Semine plays a pivotal role in educating our users and driving successful product adoption. Acting as the first line of support, the CSR responds to inquiries received via chat or email from users across all roles within the Semine Expense platform.

Semine CSRs approach every interaction with empathy, professionalism, and a deep command of product knowledge. They ensure quick, accurate, and satisfying resolutions to a wide variety of customer issues. Regardless of the user’s role, the CSR is skilled at asking targeted questions to fully understand the issue and deliver timely, effective solutions.

Collaboration is central to this role. The CSR works closely with the Retention, Product, and Development Teams to ensure smooth communication and high-quality outcomes. When identifying bugs or system issues, the CSR follows the appropriate procedures, gathers all required information, and takes ownership of follow-up both with the client and internal stakeholders.

In addition to day‑to‑day customer interactions, CSRs also contribute to a range of side projects aligned with their strengths and interests. These may include managing Enterprise customer needs, maintaining customer-facing documentation, or owning specific operational processes within the Support team.

Responsibilities

• Provide support through chat and email.
• Maintain a positive, empathetic, and professional attitude in every customer interaction.
• Respond promptly and accurately to all customer inquiries.
• Acknowledge, investigate, and resolve customer complaints while taking full ownership of all necessary follow‑up.
• Develop a deep understanding of the Semine product to confidently answer questions and deliver effective solutions.
• Identify whether an issue stems from a misconfiguration, a product bug, or a feature request.
• Ensure customer satisfaction by delivering reliable, professional support at all times.
• Collaborate and coordinate with colleagues across teams to ensure smooth and timely issue resolution.
• Share feedback to continuously improve customer service processes and team efficiency.
• Use translation tools to support customers in multiple languages.
• Maintain and regularly update manuals, help articles, and macros in sync with product releases.
• Lead or participate in side projects focused on improving Customer Support processes and operations.

• A bachelor’s degree, or equivalent via experience.
• The ability to speak, write and read English as if it was your mother tongue.
• A very rigorous and organized mindset, able to multitask.
• Ability to stay calm when facing difficult customers.
• Ability to calm down aggressive customers in a respectful manner.
• Know how to set expectations and how to say no when requests do not meet Semine’s SAAS vision.
• Comfortable using a Customer Support tool.
• Experience working with customer support in multiple languages.
• Experience in a SAAS environment is a great advantage.
• Familiarity with SFTP/API integrations is a strong  plus.
• Familiarity with Accounts Payable and Accounting software is a plus.
• Living in Metro Manila area.

Practicalities

• You’ll be reporting to the Customer Support Team Lead.
• You’ll be part of the Customer Success team.
• Location: Metro Manila
• Start date: As soon as possible

Next to our amazing team, informal & international company culture and our mission to become the number 1 spend and invoice management platform in Europe, we offer some nice benefits that make working at Rydoo / Semine even more fun:

• Competitive pay with benefits
• Challenge of a lifetime and career progression
• Wonderful international team - ain't no family like the Rydoo family!

Why Join Us

At Rydoo / Semine, we celebrate diversity and are committed to creating an inclusive environment for all employees. We value and encourage ongoing learning opportunities and career progression.

Even if you don't tick every box but see yourself contributing, we encourage you to apply. We're more interested in finding a well-rounded individual with a can-do attitude. Your passion, dedication and desire to learn are what matter most to us.

Check us out

LinkedIn: https://www.linkedin.com/company/rydoo

Glassdoor: http://bit.ly/2UujjWJ

Instagram: https://www.instagram.com/rydoo/

YouTube: https://www.youtube.com/channel/UCTZYj7vm_ZcsGFL18jWHt_A

Inside Rydoo / Semine Blog: https://www.rydoo.com/inside-rydoo/

JOB DESCRIPTION

• Leadership and Oversight of Nursing Operations
• Provides centralized leadership and direction to Nurse Supervisors and the nursing workforce deployed across all care clinics.
• Implements organizational goals by translating them into nursing operations and clinical workflows that promote efficient, safe, and compassionate care.
• Coordinates with cluster heads and clinic managers to ensure streamlined nursing service delivery and uniform policy enforcement.
• Governance and Clinical Protocols
• Develops, reviews, and enforces nursing clinical care standards, aligned with the organizations clinical governance framework.
• Ensures that all nurses comply with updated national standards, protocols, and internal guidelines (e.g., IV therapy certification, minor surgical assistance protocols, triaging standards).
• Takes the lead in integrating nursing roles in the implementation of clinical decision trees and care pathways for primary care.
• Workforce Planning and Staffing
• Conducts regular nursing manpower audits and works with HR and Physician Engagement to deploy appropriately skilled nurses per clinic size, service mix, and patient load.
• Oversees duty scheduling, reliever pool utilization, and succession planning for nurse leaders.
• Implements workload balancing and productivity tracking mechanisms for nursing staff.
• Patient Safety and Quality Assurance
• Leads initiatives on patient safety, infection control, and incident reporting across all clinics.
• Works closely with the Medical Ethics and Governance Committee to ensure nursing practices support ethical care delivery and avoid preventable harm.
• Oversees implementation and audit of hand hygiene, sterilization protocols, adverse event management, and safe injection practices.
• Performance Monitoring and Patient Satisfaction
• Tracks clinical nursing KPIs (e.g., patient throughput, triage accuracy, compliance with documentation standards).
• Leads nursing-focused RCA reviews in sentinel events and escalates systemic concerns to the Medical Director.
• Professional Development and Training
• Develops and implements a continuing professional development (CPD) program for nurses (aligned with the internal Training Academy).
• Supervises the rollout of new skills training such as ECG tracing, telehealth facilitation, and data encoding for EMR.
• Ensures competency-based leveling and credentialing of nurses in collaboration with the Learning and Development Team.
• Cross-Functional Collaboration
• Serves as the primary liaison between the nursing services and the Medical Director, ensuring alignment in clinical care strategies.
• Participates in executive meetings involving service expansions, clinic accreditation, and cross partnership reviews.
• Contributes to the development of care plans and service bundling for ECU/ACU, ensuring nursing inputs are integrated into medical program design.

JOB SPECIFICATIONS/ QUALIFICATIONS:

• Bachelor's degree in Nursing; Licensed and Registered Nurse in the Philippines
• Master's degree in nursing, Healthcare Administration, or equivalent is preferred
• At least 5 years of clinical nursing experience with a minimum of 5 years in a supervisory or management role
• Good English communication skills
• Proven track record in outpatient clinical governance, nursing protocol development, and staff supervision
• Strong analytical, leadership, and communication skills
• Exposure to HMO, ambulatory care, or multisite operations is an advantage

Additional Details:

• Dayshift
• Location: Makati

#TASQCorp

Work Setup: Onsite (BGC Taguig)

Schedule: Shifting Schedules

Responsibilities:

• Process Optimization: Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization
• Technology & Innovation: background in evaluating and integrating new tools like AI, automation, and analytics to improve customer interactions
• Training & Development: Provides coaching, skill-building programs, and knowledge-sharing initiatives for agents / Team leads
• Data analytics and metric improvement: Monitors performance metrics, ensures adherence to policies, and maintains service excellence
• Customer Experience Enhancement: Analyzes feedback, implements improvements, and fosters a customer-centric culture

Requirements:

• Relevant years of experience: 5 years minimum BPO experience in customer service
• Leadership experience: 4 years minimum handling a team for customer service accounts
• Educational attainment: College graduate any course
• Amenable to work in shifting schedules.
• Amenable to work ONSITE BGC Taguig
• Able to start ASAP.

Benefits:

• HMO for Employee and 2 Dependents (On Day 1)
• Quarterly performance bonus
• Outstanding career development opportunities and exposure to multiple accounts
• Weekends Off

We are seeking an experienced SAP HCM Payroll Consultant to join our client's team and provide expert guidance in the implementation, configuration, and support of SAP HCM Payroll solutions. Successful candidate will work closely with external clients to analyze payroll requirements, design optimal solutions, and ensure accurate, compliant payroll processing across various business environments

Education

• Bachelor's degree in Computer Science, Information Technology, Human Resources, Business Administration, or related field
• SAP HCM Payroll certification
• Additional SAP certifications preferred

Experience

• At least 7 years of hands-on experience in SAP HCM with strong focus on Payroll module
• Minimum 2 full lifecycle implementation projects experience
• Proven experience in end-to-end payroll implementation and support projects
• Experience with global SAP SuccessFactors implementations, particularly Employee Central Payroll
• Hands-on expertise in PTP Integration and Payroll Control Center (PCC)
• Documented experience in Cloud Payroll/SF ECP rather than just legacy SAP HC

#TASQCorp

Work Schedule: Morning Shift

Work Setup: Hybrid (3x onsite per week) | Legaspi Village, Makati City

Eligibility: Open to local and expat candidates currently residing in the Philippines

Responsibilities:

• Manage the implementation and optimization of Oracle Fusion Financial modules, including General Ledger, Accounts Payable, Accounts Receivable, Advanced Collections, Fixed Assets, Cash and Expenses Management, Sub-Ledger Accounting and Accounting Hub Cloud
• Develop strategic plans for financial systems deployment and enhancements.
• Oversee the gathering of business requirements, perform gap analysis, and design solutions to meet those needs.
• Lead and mentor a team of functional consultants and leads.
• Collaborate with other departments to ensure cohesive and integrated financial processes.
• Ensure documentation such as fit gap documents, configuration documents, test scripts and user training materials are created and maintained.

Requirements:

• Bachelors degree in Finance, Accounting, Business Administration, or related field; Masters degree preferred
• At least 11 years of hands-on experience with Oracle Fusion Financial modules
• At least 6 years of experience as a Functional Lead / Architect with Oracle Cloud
• Expertise in at least 3 Financial Modules
• Proven experience in managing at least 5 end-to-end Oracle Fusion Financial implementations
• Strong leadership and people management skills
• Exceptional communication and interpersonal skills
• Strong strategic thinking and problem-solving capabilities

#TASQCorp