Total 114 job vacancies in Labuan, Labuan Federal Territory

Tanggungjawab:

• Membantu dalam menyediakan dan melaksanakan operasi pembayaran harian (pemindahan tempatan dan antarabangsa).
• Pastikan semua arahan pembayaran diluluskan dengan betul dan disokong dengan dokumentasi.
• Mengekalkan rekod transaksi pembayaran yang betul dan tepat.
• Menyokong penyelarasan penyata bank dengan rekod dalaman.
• Pantau jadual pembayaran dan pastikan pembayaran dibuat tepat pada masanya.
• Membantu dalam penyerahan laporan berkala atau ad-hoc dan analisis data berkaitan apabila diperlukan oleh Pihak Pengurusan.

Keperluan:

• Sedang mengikuti pengajian Ijazah Sarjana Muda dalam bidang Kewangan/Perakaunan/Perbankan atau yang setaraf.
• Mesti mampu memberi komitmen minimum 3 bulan.
• Mahir dalam aplikasi Microsoft Office.
• Boleh dipercayai, menepati masa, dan mampu bekerja secara berkesan secara bebas dan kolaboratif dalam pasukan.
• Bersemangat untuk belajar, proaktif dalam mengambil inisiatif, dan perancang masa yang baik. Mampu menyiapkan kerja yang ditugaskan dalam tempoh masa yang ditetapkan.

Faedah & Kebaikan

• Ekuiti pekerja
• Pengangkutan awam berdekatan
• Lokasi pusat
• Kod pakaian kasual
• Budaya terbuka
• Peluang pembangunan peribadi

Job Scope & Responsibilities

• Produce creative 2D and 3D design concepts based on client requirements for exhibitions, roadshows, events, retail environments, construction, and interior design projects.

• Interpret client briefs and translate their requirements into clear, well-developed design drafts and proposals.

• Present design concepts through impactful and visually compelling illustrations to effectively communicate ideas to stakeholders and audiences.

• Utilize 3D modelling, texturing, mapping, and rendering techniques to create high-quality graphics, visual effects, and animations.

• Analyze project requirements and contribute innovative and practical design ideas during the conceptual development stage.

• Receive and incorporate feedback from directors, project leads, designers, and clients, making revisions to improve and finalize design outputs.

• Prepare detailed technical drawings and documentation as required, and manage design development from concept to completion when necessary.

• Support the production team in on-site inspections, event setups, or physical installations as needed.

• Troubleshoot design and production issues that may arise throughout the project lifecycle to ensure smooth execution and delivery.

• Ensure all designs comply with brand guidelines, safety standards, and relevant industry regulations.

• Ensure timely completion of design deliverables in accordance with project schedules and deadlines

• Any ad-hoc task from immediate superior

Requirements:

• Degree or equivalent qualification in Graphic Design, 3D Design, or a related creative field
• Minimum 1 - 2 years of experience in 3D design, preferably within the events or experiential design industry.
• Mandarin speaking required to deal with clients.

職責：

• 與行銷團隊緊密合作，負責數位行銷活動。
• 經營所有線上廣告管道和社交媒體網絡，例如 Facebook、Instagram 等。
• 負責處理和構思新的現場創意，以在所有數位平台上創造最佳用戶體驗。
• 管理線上行銷和廣告活動。
• 安排並執行所有電子郵件行銷活動。
• 收集、分析和記錄廣告活動的結果。
• 負責制定和執行公司行銷預算。
• 進行並評估客戶調查研究和市場數據。
• 隨時了解最新的數位行銷方法和技巧。
• 與行銷人員、平面設計師合作，打造強而有力的數位行銷活動。

要求：

• 自我激勵、自律、獨立，並且樂於學習。
• 能夠承受壓力並按時完成任務。
• 擅長撰寫社群媒體創意內容。
• 平面設計、平面藝術或相關專業的學位/文憑。
• 至少具備中級繪畫能力。
• 創新設計方法。
• 較強的組織能力和時間管理能力。
• 精通Adobe創意套件。
• 具備照片/影片編輯的基礎。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假

職責：

• 透過成功管理銷售團隊，實現成長並達成銷售目標。
• 設計並實施策略性業務計劃，以擴大公司客戶群並確保其強大的市場地位。負責銷售代表的招募、目標設定、輔導和績效評估。
• 透過與客戶建立夥伴關係並了解他們的需求，建立和促進強大、持久的客戶關係。
• 向管理團隊提交銷售、收入和支出報告以及切合實際的預測。
• 充分了解新產品和競爭狀況，同時識別新興市場和市場變化。

要求：

• 至少4年銷售經驗
• 擁有工商管理或相關領域的學士學位。
• 曾有成功擔任銷售代表或銷售經理的經驗，並持續達到或超越銷售目標。
• 致力於透過研討會、講座和會議不斷學習。
• 具備在組織各個層面進行有效溝通、演講和影響力的能力。
• 具備從計畫到成交的完整銷售流程執行能力。
• 良好的商業頭腦和行業專業知識。
• 具備優秀的指導、輔導和人員管理能力。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假
• 開放文化

職責：

• 與行銷團隊緊密合作，負責數位行銷活動。
• 經營所有線上廣告管道和社交媒體網絡，例如 Facebook、Instagram 等。
• 負責處理和構思新的現場創意，以在所有數位平台上創造最佳用戶體驗。
• 管理線上行銷和廣告活動。
• 安排並執行所有電子郵件行銷活動。
• 收集、分析和記錄廣告活動的結果。
• 負責制定和執行公司行銷預算。
• 進行並評估客戶調查研究和市場數據。
• 隨時了解最新的數位行銷方法和技巧。
• 與行銷人員、平面設計師合作，打造強而有力的數位行銷活動。

要求：

• 自我激勵、自律、獨立，並且樂於學習。
• 能夠承受壓力並按時完成任務。
• 擅長撰寫社群媒體創意內容。
• 平面設計、平面藝術或相關專業的學位/文憑。
• 至少具備中級繪畫能力。
• 創新設計方法。
• 較強的組織能力和時間管理能力。
• 精通Adobe創意套件。
• 具備照片/影片編輯的基礎。

福利待遇

• 員工權益
• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假

職責：

• 透過成功管理銷售團隊，實現成長並達成銷售目標。
• 設計並實施策略性業務計劃，以擴大公司客戶群並確保其強大的市場地位。負責銷售代表的招募、目標設定、輔導和績效評估。
• 透過與客戶建立夥伴關係並了解他們的需求，建立和促進強大、持久的客戶關係。
• 向管理團隊提交銷售、收入和支出報告以及切合實際的預測。
• 充分了解新產品和競爭狀況，同時識別新興市場和市場變化。

要求：

• 至少4年銷售經驗
• 擁有工商管理或相關領域的學士學位。
• 曾有成功擔任銷售代表或銷售經理的經驗，並持續達到或超越銷售目標。
• 致力於透過研討會、講座和會議不斷學習。
• 具備在組織各個層面進行有效溝通、演講和影響力的能力。
• 具備從計畫到成交的完整銷售流程執行能力。
• 良好的商業頭腦和行業專業知識。
• 具備優秀的指導、輔導和人員管理能力。

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人休假
• 開放文化

Vendor & Supplier Management

• Conduct due diligence and research on existing and potential vendors, suppliers, and contractors.
• Evaluate and compare quotations and offers to secure the most competitive pricing and terms.
• Build and maintain strong relationships with suppliers to ensure efficient and cost-effective sourcing solutions.

Procurement & Cost Control

• Manage the procurement process from requisition to payment, ensuring orders meet project specifications and deadlines.
• Negotiated contracts, policies and purchase orders with vendors to obtain favorable terms, including pricing, payment schedules and delivery timelines.
• Track stock levels, purchasing patterns, and construction materials to identify opportunities for cost savings and process improvements.

Logistics & Delivery

• Arrange transportation and logistics to ensure timely and efficient delivery of construction materials to project sites.
• Monitor and coordinate delivery schedules to minimize delays and disruptions to project timelines.

Documentation & Reporting

• Prepare and maintain accurate records of purchase orders, invoices, and payment processes.
• Track purchased products and services, ensuring all transactions are documented and reconciled.
• Generate and present detailed purchasing reports with actionable recommendations to management.

Operational Efficiency

• Collaborate with project managers and site supervisors to understand material requirements.
• Ensure all procurement activities align with company policies and project budgets.

Requirements:

• Strong organizational skills and must be a computer literature person, Good in Microsoft Word, Excel and Power Point
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels.
• A keen eye for detail and a commitment to maintaining accurate records.
• Preferably Chinese speaking candidates

Perks & Benefits

• Open culture
• Personal development opportunities

Responsibilities:

• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximise profits.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Prepare reports on account status.
• Collaborate with sales team to identify and grow opportunities within territory.
• Assist with challenging client requests or issue escalations as needed.

Requirements.

• Communication skill
• Experience in delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
• Good listening, negotiation and presentation abilities.
• Verbal and written communication skills.
• Possess at least a high school cert, Sales or relevant field.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.
• Medical insurance
• Company uniform
• Annual Leave
• EPF and Socso

Responsibilities:

• Plan and monitor supply chain operations.
• Ensure premises, assets and communication ways are used effectively.
• Utilize logistics IT to optimize procedures.
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements.
• Monitor orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Interact with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Manage and track the shipment of final products according to customer requirements.
• Compile logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management.

Requirements:

• Proven experience as logistics coordinator.
• Familiarity in customer service will be appreciated.
• Knowledge of laws, regulations and ISO requirements.
• Able to work with little supervision and track multiple processes.
• Computer-savvy with a working knowledge of logistics software (ERP).
• Excellent organizational and coordination abilities.
• Oustanding communication and interpersonal skills.
• Possess at least a Bachelor's Degree in Business Administration, Supply Chain Management or relevant field.

Perks & Benefits

• Commission and bonus
• Open culture
• Personal development opportunities

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

A DAY IN LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Capital & "Use of Proceeds" Tracking

• Capital  Deployment: Track the deployment of funds specifically earmarked for 3PC pograms.
• Network Cost Attribution: Develop models to ensure capital spend is correctly attributed to specific lanes or regional hubs (e.g., tracking the efficiency of "Use of Proceeds" in the Malaysia vs. Thailand expansion).
• Project Lifecycle : Monitor the ROI of invested capital throughout its lifecycle, from initial procurement to operational profitability.

2. Advanced Forecasting

• Scenario Planning: Model the impact of various scenarios incorporating macro, micro, current business trends (e.g: fluctuating fuel prices and cargo load factors on our long-term capital runway).
• Supporting Role: Assist the team on adhoc basis on internal (Board, Capital A, Investors etc) and external stakeholder (Bankers, consultants etcv) deck preparation, business reviews & forecasting meetings and maintenance of internal financial model  

3. Automation & Digital Transformation

• Automated Dashboards: Replace manual tracking with automated dashboards that pull data from our cargo management systems and ERP to show real-time "Capital Deployed vs. Budget."
• System Integration: Work with the Data/Tech teams to integrate financial KPIs into our internal logistics platform, ensuring "Use of Proceeds" data is available at a granular, per-flight, or per-hub level.
• Overall GP visibility: Overall firm wide initiative to create a unified view of GP profitability by business segment by carrier type and models

• Experience: 2-4 years in FP&A, ideally within Logistics, Airlines, FP&A or Supply Chain. Experience in a high-growth "LogTech" environment is a massive advantage.
• The "Use of Proceeds" Expert: You understand how to track investments made by external party, have a knack for understanding complex business but be able to see the big picture.
• Technical Prowess:Advanced Excel: (Lookups, Sumifs, Pivot table, data table).
• Mindset: You move fast. You prefer an automated dashboard over a manual slide deck any day of the week. You are agile and has a good personality who is adaptable to changes.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

Key Responsibilities:

Administer and configure Microsoft 365 services, including user accounts, security groups, SharePoint, Teams, Exchange, and OneDrive. Microsoft Intune device policy and Autopilot, Conditional Access, audit-log review, and license assignment.

Configure and manage Jira workflows, permissions, and user roles to ensure optimal usage across teams. Integrate Jira with other tools as needed. Includes Jira Assets administration.

Manage and optimize Jira Service Management for IT service requests, incident management, and change requests to ensure smooth internal processes. Includes request type, queue, SLA, and automation-rule design across ITIL-aligned practices (incident, request fulfillment, change, problem, knowledge, and service-level management).

Implement and manage access permissions for internal systems, ensuring users have the appropriate level of access based on their roles and responsibilities.

Set up and maintain SSO solutions across systems, including Microsoft Azure AD, ensuring smooth authentication processes for users. Covers SAML and SCIM integrations with a broad SaaS estate

Design and enforce security policies, including password policies, multi-factor authentication (MFA), and encryption standards, in accordance with best practices and regulatory requirements.

Ensure efficient and secure processes for onboarding and offboarding employees, including creating user accounts, assigning roles, and revoking access when necessary.

Set up and manage internal systems to meet business needs, ensure secure integration with existing platforms, and maintain alignment with IT security and compliance standards.

Deploy and manage mobile and endpoint devices using Microsoft Intune (for Windows and Android) and Jamf (for Apple devices). Enforce security policies, ensure compliance, and provide remote support capabilities across all managed devices.

Monitor system logs and perform regular audits to ensure compliance with security policies. Respond to and mitigate security incidents.

Automate repetitive tasks related to user management, access control, and system configurations using PowerShell, Bash, or other scripting languages. Includes Jira/JSM automation rules

Ensure that systems meet compliance standards such as GDPR, HIPAA, or other relevant regulations, and participate in internal and external audits.

Operate within ITIL-aligned service management practices — incident, request fulfilment, change, problem, knowledge, service-level, and vendor management — using JSM as the system of record. Maintain queue hygiene, SLA compliance, and accurate ticket categorization.

Author and maintain Runbooks, Standard Operating Procedures, and Knowledge Base articles in Confluence to enable consistent service delivery.

Liaise with SaaS vendors (e.g., Atlassian, Microsoft) and internal Compliance and Finance teams to coordinate license renewals, seat planning, tier upgrades, and order-form approvals.

Plan, document, and execute IT changes (e.g., permission scheme updates, SaaS integrations, group rollouts) under appropriate peer or stakeholder review, with rollback procedures and clear customer communication.

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 3+ years of experience in system administration or IT systems configuration.
• Expertise in Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive.
• Experience in Jira administration (user roles, permissions, and workflow configurations).
• Experience in Jira Service Management for handling IT service requests and change management.
• Strong knowledge of SSO technologies, particularly Microsoft Azure AD and other identity management platforms.
• Familiarity with access control policies and user lifecycle management (provisioning, de-provisioning).
• Hands-on experience with cybersecurity best practices, including MFA, encryption, and vulnerability management.
• Strong proficiency in scripting languages such as PowerShell and Bash for automating tasks.
• Experience with cloud platforms (Azure, AWS) is a plus.
• Awareness of and exposure to ITIL 4 service-management practices (incident, request fulfilment, change, problem, knowledge, service-level, vendor management).
• Experience with SaaS platform administration.
• Strong written communication and documentation skills — able to author runbooks and Knowledge Base articles, and comfortable using dashboards and metrics.
• Exposure to enterprise AI tooling is a plus.

• Rewarding career development with regional exposure.
• Continuous team-building activities.
• Festive seasons and monthly birthday celebrations.
• Medical, dental, optical, and gym benefits, along with various types of leave.
• Young, vibrant, and open work culture.

About the company:
At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We are seeking a proactive and detail-oriented Procurement Officer to support our Headquarters Procurement Department in managing procurement activities across global operations, with a primary focus on Southeast Asia. The successful candidate will coordinate procurement requests, manage supplier relationships, oversee purchasing processes, and ensure timely delivery of goods and services while maintaining cost efficiency and quality standards. 

Job Responsibility

• Coordinate procurement requests received from internal departments and allocate them to the appropriate regional procurement personnel. 

• Monitor procurement progress across multiple regions to ensure the timely purchase and delivery of the correct items and quantities. 

• Manage local procurement activities in Malaysia, including supplier sourcing, quotation comparison, purchase order processing, shipment tracking, invoice verification, cost recording, and payment coordination. 

• Identify and develop relationships with reliable and cost-effective suppliers to achieve optimal procurement outcomes. 

• Support financial settlement processes for procurement activities in other regions and ensure accurate cost documentation and reporting. 

• Regularly evaluate supplier performance, pricing competitiveness, and service quality, and recommend improvements where necessary. 

• Maintain and update procurement inventories and item lists according to business requirements. 

• Coordinate with suppliers and internal stakeholders on customized merchandise or promotional items, ensuring that production specifications, dimensions, colors, and quality requirements are accurately implemented. 

• Handle after-sales issues by communicating with suppliers, coordinating resolutions, and providing timely updates to relevant departments. 

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, Procurement, or a related field is preferred. 
• Strong communication, coordination, and interpersonal skills.
• Fluency in Bahasa Indonesia is a requirement for this role. 
• Proficient in Microsoft Office applications, particularly Microsoft Excel. 
• Highly organized, detail-oriented, and responsible with strong problem-solving abilities. 
• Excellent time management and project management skills, with the ability to handle multiple tasks simultaneously. 
• Experience in procurement, purchasing, supply chain, or vendor management is an advantage. 
• Ability to work effectively in a fast-paced and multicultural environment. 

• Hybrid working arrangement.
• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits.
• Flexibility in smart casual dress code.
• Young, vibrant and open work culture.

About Intrepid

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in Southeast Asia. We offer end-to-end omni-channel growth solutions for brands, covering marketplace management, social commerce, performance marketing, fulfillment, and data capabilities across the region.

As part of our growing Social Commerce team, you will support the operational processes behind creator commerce, livestream operations, affiliate campaigns, and financing & billing workflows across platforms including TikTok Shop, Shopee, and Lazada.

The Role

We are looking for a highly organized and detail-oriented Social Commerce Operations Specialist to support operational execution across financing, billing, creator operations, and campaign management workflows.

This role requires strong operational rigor, spreadsheet management capabilities, and cross-functional coordination skills to ensure smooth execution across internal stakeholders, brands, creators, and finance teams. The ideal candidate thrives in a fast-paced environment and is comfortable managing large operational datasets and multiple concurrent workflows.

Responsibilities

Financing & Billing Operations

● Support end-to-end billing and financing operational processes for livestream, affiliate, creator, and social commerce campaigns.

● Manage operational trackers for financing utilization, creator costs, campaign budgets, invoicing status, and payment reconciliation.

● Coordinate with Finance teams on invoice validation, payment processing, accrual tracking, and billing documentation.

● Reconcile campaign spend, platform reports, operational records, and payout trackers to ensure data accuracy.

● Monitor billing timelines and proactively resolve operational discrepancies or delays.

Social Commerce Operations

● Maintain and manage operational workflows across creator campaigns, livestream schedules, short video production, and affiliate operations.

● Coordinate with working teams to support campaign setup, booking coordination, deliverable tracking, and operational readiness across multiple brands and stakeholders.

● Consolidate and maintain large-scale Google Sheets trackers and operational dashboards.

● Ensure data accuracy and timely updates across all operational reporting structures.

Process Optimization & Reporting

● Identify opportunities to improve operational efficiency and reduce manual processes.

● Support workflow automation initiatives using Google Sheets formulas, App Scripts, and standardized operational templates.

● Generate regular operational reports covering financing utilization, billing status, campaign pacing, creator payouts, and operational KPIs.

● Support monthly business reviews, reconciliation exercises, and operational planning processes.

Stakeholder Management

● Work closely with Commercial, Creator Operations, Livestream, Production, Finance, and Brand teams to support campaign execution.

● Coordinate with external stakeholders including creators, agencies, and platform partners where required.

● Ensure operational processes are executed in accordance with internal SOPs and timelines.

● Bachelor’s degree in Business, Finance, Operations, Marketing, or related fields.

● 2–4 years of experience in eCommerce operations, finance operations, social commerce operations, campaign operations, or billing coordination.

● Advanced proficiency in Google Sheets or Microsoft Excel, including:

○ Pivot Tables

○ QUERY / lookup formulas

○ Data reconciliation

○ Reporting and tracker management

● Strong attention to detail and ability to manage large datasets accurately.

● Excellent organizational and time management skills.

● Strong communication and stakeholder management capabilities.

● Comfortable working in a fast-paced, dynamic, and performance-driven environment

Preferred Qualifications

● Experience supporting TikTok Shop, Shopee, Lazada, or social commerce ecosystems.

● Familiarity with affiliate, creator, livestream, or MCN operational workflows.

● Experience with Google Apps Script, workflow automation, or dashboard reporting tools is a plus.

● Prior experience in an agency, eCommerce enabler, or marketplace environment preferred.

What We Offer

● Exposure to Southeast Asia’s fast-growing social commerce ecosystem.

● Opportunity to work with leading regional and global brands.

● Dynamic and entrepreneurial working environment.

● Regional collaboration opportunities across multiple markets.

● Career development and growth within a rapidly scaling business.

About the role

This is a hands-on, people-facing internship at the front line of a new product launch. You'll be the person who finds neighbourhood shop owners, reaches out to them, and gets them interested enough to book a short product demo. The project lead runs the demos and handles the rest — your job is to build and work the pipeline that feeds them.

Because most of the shop owners we're approaching speak Mandarin or Chinese dialect, your ability to talk to them comfortably in their own language is the single most important part of this role.

What you'll do

• Build and maintain a pipeline of candidate merchants (minimarts, provision shops, neighbourhood stores) using online directories, maps, and business listings.

• Make outreach calls — mostly in Mandarin / dialect — to shop owners to introduce the pilot, check whether they're a good fit, and book demo appointments.

• Keep the lead tracker up to date: contact details, call outcomes, follow-ups, and status.

• Coordinate and schedule demo and meeting slots for the project lead.

• Send follow-up messages via WhatsApp / WeChat and chase responses.
• Share what owners are telling you so we can sharpen the approach.

Who we're looking for

• Currently pursuing or recently completed a diploma or degree (any discipline; business, marketing, or communications a plus).
• Fluent in Mandarin (required) — you'll be speaking with shop owners directly in Mandarin.
• Conversational in a Chinese dialect — Hokkien, Teochew, or Cantonese — is a strong advantage and the biggest differentiator for this role.
• Comfortable making cold calls and striking up conversations with strangers; friendly, persistent, and not easily discouraged by a "no."
• Organised and reliable with follow-ups and record-keeping.
• Based in Malaysia and able to work remotely, with comfort making calls to Singapore merchants.
• Proficient enough in English for internal coordination.

Nice to have

• Prior sales, telesales, promoter, retail, or other customer-facing experience.
• Comfortable working independently in a remote setup — reliable internet and a quiet space for calls.
• Some familiarity with Singapore's neighbourhood retail scene (minimarts, provision shops) — helpful for building rapport on calls.
• Comfort with WhatsApp / WeChat and simple spreadsheets

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About the Role

As our Senior Manager of Compensation & Benefits, you will build the financial and strategic engine that attracts top tech talent to our fast-growing EPOS platform. We are looking for a commercially-minded Total Rewards leader with 8+ years of experience (ideally in Fintech or high-growth tech) who can seamlessly bridge the gap between complex data modeling and executive-level strategy. If you are an expert in equity structures, salary frameworks, and regional scaling, and you thrive in a fast-paced, high-impact startup environment, this is your opportunity to own the Total Rewards blueprint from the ground up.

Key Responsibilities

• Strategic C&B Programs: Partner with People Leadership to design, implement, and evolve a competitive, scalable total reward strategies and salary framework tailored for a fast-growth tech environment in order to support business goals , attract and retain the top talent.
• Market Benchmarking & Agility: Lead market benchmarking and competitor analysis to ensure our cash, equity, and benefits packages remain highly attractive to top tech talent. Manage annual data submissions for tech and salary surveys.
• Policy and Program Management: Develop and oversee compensation and benefits policies across the EPOS , ensure appropriate local design with global consistency, competitiveness, governance, compliance, and best practice 
• Build the Infrastructure: Design and update job evaluation models, salary bands, and career progression frameworks for new and evolving startup roles.
• Cycle & Budget Ownership: Collaborate with HR leader and key stakeholder to drive the half yearly and annual remuneration review cycles. You will own the data templates, manage cost-modeling, and collaborate with Finance on budget proposals.
• Operational Excellence: Oversee the day-to-day administration of benefits programs, working closely with payroll, regional teams, and external vendors to ensure seamless execution.
• Be the Trusted Advisor: Act as the primary point of contact for C&B queries, translating complex reward structures into clear, transparent communications for managers and employees alike.

• Bachelor’s degree or master’s degree preferably in Human Resources, Mathematics, Business, Economics, Statistics or a related field. 
•  Minimum of 8 years of experience in Total Rewards, preferably in fitetch industry or any relevant industry. 
• Possess a deep understanding of compensation, equity and benefits trends. 
• Solid understanding of remuneration policy and processes, including benchmarking, job evaluation, salary setting and management of incentive plans.
• Strategic and analytical thinking combined with pragmatism, diagnostic skills and hands-on implementation strength in complex Total Rewards topics.
• High comfort level with ambiguity, rapid change, and the ability to pivot priorities quickly.
• Strong business awareness—you understand how compensation structures impact the company’s bottom line and growth runway.
• Excellent communication skills with the ability to build trust and influence cross-border leadership and cross-functional teams.