Total 330 Full-time job vacancies in Charters Towers City

It is included but not limited to:

• Code Execution: Write clean, testable code using .NET and C#.
• Web Development: Develop and maintain web applications using ASP.NET and Angular (TypeScript).
• Testing: Assist in testing and debugging .NET applications to ensure functionality.
• Maintenance: Help refactor code and upgrade existing programs under supervision.
• Deployment: Assist in deploying fully functional applications to production environments.
• Documentation: Document development tasks and operational procedures clearly.

We are looking for an experienced Marketplaces Manager  to lead and drive marketing efforts, foster strategic partnerships and drive brand growth in the Asia region.

CodeLink is a trusted software engineering and AI services partner working with global clients across the US, Asia, and beyond. We build high-impact technology products with world-class engineering teams, and we're growing our US market presence aggressively.

Description

We're looking for a sharp, curious, and strategically-minded Client Acquisition Associate to join our lean Sales team.

This is a high-leverage role at the intersection of research, strategy, and relationship-building. You will help shape how CodeLink identifies, engages, and wins high-value clients in the US market.

You’ll ensure every outreach is precision-targeted while building and continuously improving the foundation of our sales pipeline.

What You'll Do

Prospect Research & Outreach

• Identify and build lists of high-value prospects matching CodeLink's Ideal Customer Profile
• Deep-dive into target companies and decision-makers to uncover context, needs, and buying signals
• Craft personalized outreach sequences in collaboration with our SDR to build a pipeline and drive meeting bookings
• Track engagement patterns and refine outreach sequence to drive a higher conversion rate
• Maintain and enrich a live high-value prospect database with up-to-date contact info, company context, and buying signals

Outreach Intelligence

• Collaborate with the Sales team to execute outreach campaigns to generate a pipeline of booked meetings for Founders’ onsite trips.
• Map event landscapes, attendee lists, and target accounts to maximize meeting opportunities
• Research speakers, sponsors, and high-value participants to enable strategic engagement
• Collaborate with the Sales team to execute pre-event and post-event outreach and nurturing to convert cold connections to warm, then qualified opportunities.
• Capture, structure, and enrich post-event insights (contacts, conversations, next steps)

Sales Operations

• Maintain a clean, structured, and actionable CRM system
• Produce weekly research briefs and pipeline updates for the sales team
• Identify and implement tools, workflows, or data sources to improve lead generation efficiency
• Build scalable processes that enhance how we generate and qualify the pipeline

• 2–4 years of experience in executive search, professional services, consulting, or research-intensive commercial roles
• Strong communicator in English (written and verbal) - able to craft sharp, thoughtful, and non-generic messages
• Skilled in navigating stakeholders and building relationships through digital channels (LinkedIn, email, etc.)
• Hands-on experience with LinkedIn Sales Navigator and CRM tools
• Highly organized and detail-oriented - you can manage multiple workstreams without losing quality
• Comfortable with ambiguity, fast-paced environments, and taking ownership without close supervision
• Systems thinker - you don’t just execute tasks, you spot efficiency issues to improve how things are done.

What Success Looks Like

• Build a high-quality, well-segmented prospect pipeline aligned with ICP
• Consistently generate qualified meetings for the US market expansion
• Improve outreach conversion rates through data-driven iteration
• Establish a scalable research & outreach system

• Three days remote every week and four full remote weeks per year.

• Gold level Health Insurance coverage from Bao Viet Insurance, a yearly complete Health Check and social insurance
• All office benefits and full salary during probation.
• Flexible working time starting anytime up to 10 AM working Monday - Friday with no overtime and a long lunch break.
• Unlimited snacks and nice coffee every day.
• Choose from a brand-new Mac or PC device.
• Salary review twice a year with opportunities for promotions and spot awards.
• 12 days annual leave per year, with all days not taken paid out in cash, plus 2 sick leave days.
• Yearly Training Budget up to 5 million VND per staff. On top of that, Professional coaching program, buddy system, tech talks, agile sessions, and 1on1 private English classes are available
• Yearly company trip, monthly activities, and other Celebrations for special days in the year, such as Women’s Day, YEP, and Christmas.
• Employee-led clubs within the company; games teams, sports teams, etc.
• Modern open-space office with comfortable workspace, a PS5 games room, and chill-out areas.

This is a 2-month Solution Analyst position. The responsibilities are included but not limited to:

• Requirements & Translation: Collaborate with QC, Traders, and Logistics teams to document complex business requirements and translate them into actionable technical specifications;
• Solution Design: Execute solution designs for system configurations and integrations (ERP, trading systems), validating feasibility and trade-offs with development teams;
• Roadmap Management: Support the Tastify landscape by maintaining the solution backlog and prioritizing enhancements based on operational impact.
• Triage & Delivery: Act as the first point of triage for user bugs and requests while executing UAT plans to ensure high-quality delivery.
• Governance & Optimization: Implement frameworks to ensure data integrity, security, and process optimization within the platform.

Sales Operations partners with the sales organization to provide the processes, systems, and operational support required for efficient, consistent, and scalable sales execution. The function balances day-to-day operational delivery with strategic partnership to strengthen the sales operating model. As the sales organization evolves toward greater automation and AI-enabled execution, our function plays a critical role in strengthening the underlying operating model and ensuring processes are ready to scale.

The Sales Operations Process Analyst supports this mission by combining day-to-day sales operations support with structured procedure documentation and continuous improvement. The role works closely with sellers and operations partners to understand how workflows operate in practice, support system usage and process adherence, and identify execution challenges, manual workarounds, and data quality issues across the sales lifecycle. 

Using this operational insight, the Sales Operations Process Analyst simplifies and standardizes workflows and translates manual sales activities into clearly defined, sequenced process flows and decision logic. These execution-ready process designs provide the foundation for increased automation, system-driven execution, and AI-enabled assistance, ensuring that process improvements are grounded in real operational behavior and deliver measurable gains in seller productivity, execution quality, and scalability.

Responsibilities: 

• Operational Process Support: Provides day-to-day operational support to sales teams by assisting with workflow execution, system usage, and process adherence across the sales lifecycle, including managing inbound sales operations cases from intake through triage, investigation, and resolution. Develops a deep, hands-on understanding of current-state execution patterns, friction points, manual workarounds, and data quality issues through daily operational engagement.
• Process Standardization: Identifies variations in how tasks are performed across different teams or regions. Interviewing stakeholders to uncover tribal knowledge and translating it into standardized, repeatable SOPs (Standard Operating Procedures). Works to normalize these into a single, standardized global standard, ensuring the automated workflow doesn't have to account for unnecessary complexity or one-off manual steps.
• End-to-End Sequence Design: Creating high-fidelity flowcharts and diagrams that visualize the current and future states of sales workflows. Translates verbal or written business requirements into high-fidelity procedure maps and flowcharts. This involves visually structuring the sales journey, ensuring a logical start-to-finish flow that serves as the blueprint for automation.
• Decision Logic Design: Identifies and defines all "if/then" logic gates within a process. Explicitly documents the criteria for every decision point so that orchestration tools can execute actions with accuracy.
• Quality Control Logic: Designs the logic for automated quality checks. This involves identifying which manual data-entry tasks can be replaced by system validations, ensuring that data accuracy is maintained by the system rather than the human.
• Procedure Documentation Governance: Responsible for maintaining the source of truth in the internal knowledge base, owning the end-to-end structure, taxonomy, and searchability of the hub. Ensures that as processes are updated or automated, the central repository of SOPs and system guides is immediately updated with the new logical flow ensuring version control and reliability.
• Orchestration Enablement: Converts standardized workflows and execution logic into orchestration-ready designs that technical teams can reliably implement. Provides execution-ready blueprints and logic frameworks that enable scalable automation, AI-powered assistants, and embedded process guidance.

Passionate about football (soccer) AND about business? Stranger Soccer is expanding to key cities around the world. We are looking for a License Owner to open and operate the Stranger Soccer business in Ho Chi Minh City.

This is not your traditional management job - it is truly built for someone that wants to own and operate their own business (that happens to make the world's greatest sport accessible to everyone). This role is ideally suited for an adventurous and football-passionate entrepreneur.

Sounds Like You?

As a next step, please visit www.strangersoccer.com and particularly the section Bring Stranger Soccer to your City to learn more about this dynamic opportunity. If it appears to be a fit, and you wish to learn more, please fill out the form there to officially express your interest. Be sure to download and explore the Stranger Soccer mobile app as well.

Responsibilities

• Bring the Stranger Soccer brand and business to life for the assigned city
• Recruit, train, and lead a small central team (2-3 persons) as well as a few freelance Official Hosts (game hosts) to kick off the operation
• Identify and secure prime slots at football venues to run Stranger Soccer games
• Engage in creative sales and marketing digital and hands-onto ensure that customers are introduced to the platform as a convenient and preferred way to play
• Oversee a schedule of games, ensuring customers are delighted with each game they play, and keep coming back for more
• Take advantage of the strong backing and direction of Singapore headquarters, where an operations and technology team is ready to support you.

You should have

• A passion for football, and a strong connection to your local football scene
• A business background, ideally in management and customer service
• An entrepreneurial background or spirit
• A commitment to owning, driving, and scaling the Stranger Soccer brand in the assigned market
• A hunger to succeed: financial compensation for this role will be proportionate to hard work, business acumen, and effectiveness.

About Stranger Soccer

With 3.5 billion football enthusiasts in over 200 countries, football is the most popular sport in the world. But why don't more people play it? Stranger Soccer (www.strangersoccer.com) makes playing football as easy as going for a jog or to the gym. Browse dozens of games on its acclaimed Mobile App. Book a slot. Turn up and play.

Born in Singapore, Stranger Soccer is now open in 10+ cities around the world, with over 100,000 games run. We continue to grow and are accepting applications from license partners who want to bring Stranger Soccer to their city. Whether you call it Fussball, Fútbol, Calcio, or anything else, the world now awaits.

Our Mission

To make playing football as easy as going for a jog.

Our Vision

A world in which playing football is as popular and widespread as watching football.

Got what it takes?

We look forward to meeting you.

CX& QA マネージャー

より最高級の顧客体験を提供し、最高レベルのサービス品質を一緒に提供しませんか？
世界中で会員様の満足度を提供する、CX＆QAマネージャーとしてポジションへ応募してみませんか？

仕事内容
CX＆QAマネージャーは、シニア CX チームマネージャーやグローバルチームと連携し、CX 運用の改善、品質保証の監視、サービス改善の改善を行います。 メンバージャーニーをより向上させ、サービス提供において、よりシームレスでより高い顧客満足度を提供しましょう！

応募条件

• 日本語(Nativeレベル)　英語（Businessレベル）

※下記条件の中で一部のご経験のみ当てはまる場合も、ご応募を受け付けております。ご相談ください。

1. カスタマーサポート経験

• より良い顧客満足度を提供するために、問題点に対処するための戦略を構築し、迅速に対応します。
• チーム間で協力し、統一されたより優れた対応提供します。
• エスカレーションされた顧客の問題を解決し、優れたサービスを提供するためにチームをトレーニングします。
• CX パフォーマンス指標を監視し、継続的な改善を推進します。
• NPS改善
  

2. 品質保証（QA）基準

• クライアントの QA 標準との整合性を確保し、品質監視を行います。
• Meetingに参加し、スコアリングの一貫性を維持します。
• サービス品質を向上させるためのMeetingを行いサポートします。
  

3.サービス改善と変革

• 傾向を分析し、コーチング、トレーニング、パフォーマンス向上します。
• Lean Sigma法を使用して継続的改善 (CI) プロジェクトを主導します。
• サービス提供を強化し、結果を効果的に伝えるためのソリューションを開発します。
  

4. 報告と関係各所との連携

• 改善点を示すレポートを作成してプレゼンを行います。
• マイルストーン、CI 計画、是正措置に関する毎月の最新情報を共有します。
  ストーリーテリングと実用的な洞察を通じて、メンバーファーストのサービスをご提供します。

期待すること：

• 顧客満足度および/または品質保証管理における確かな実績。
• 顧客からのフィードバックやパフォーマンス データからの分析スキル。
• 部門を超えたチームや関係者と関わるための優れたコミュニケーションおよび様々なチームと共に働ける能力
• 卓越性を提供するという情熱と、顧客満足度を再構築するための革新的なアプローチをすること
• 自発的に動ける方

働き方：月曜から金曜勤務（土日祝お休み）

勤務時間：9-18時/10-19時

在宅勤務：6か月後の試用期間後、週2-3日程度在宅可能

Who are we?

Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.

We are looking for a passionate and dedicated individual to lead our Ho Chi Minh City boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.

Main Accountabilities

Business Performance & Operations

• Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
• Analyze performance to identify business needs and turn them into individual actions and objectives
• Analyse available sales reports and data to determine the needs of the business and set business strategies
• Ensure staff is trained in all areas of appropriate POS usage and maintenance
• Understand and properly execute all management POS functions
• Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
• Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
• Maintain boutique image according to the brand’s standards
• Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction

Client Experience & Development

• Ensure all associates provide the highest level of customer service
• Manage client database and utilize information to increase sales and client contact
• Execute service excellence to increase client satisfaction and retain customer loyalty
• Resolve all client problems and complaints quickly and effectively
• Manage all special events inclusive of collection previews, client events, sale events, etc.
• Empower associates to make decisions in the customer’s best interest that also support the company’s philosophy

Team Management & Development

• Identify and recruit new talents, build and retain a high performing team
• Lead by example demonstrating passion towards APM MONACO, know our brand’s products, mission and value
• Conduct in-store training, one-o-one coaching and team meetings
• Build individual objectives and development plans
• Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
• Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary

Skills and Traits:

• Management and leadership skills
• Business acumen
• Strategic thinking
• Client intelligence
• Reactive, flexible and open-minded
• Fluency in Vietnamese and English; other languages will be a plus

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce
• Growth Opportunities: We support your professional development
• Collaborative Culture: Teamwork and open communication
• Comprehensive Benefits: Paid time off and generous employee discounts

Don't wait to join APM Monaco team. Apply now!

Kỹ Thuật viên sửa chữa Thiết bị điện/ Bo mạch (Technician)

– SL: 01

Mô tả công việc

- Kiểm tra, xác định lỗi và sửa chữa các sản phẩm điện tử/PCBA bị lỗi (defect/non-conformity).

- Thực hiện đo kiểm và xác nhận lại chức năng sản phẩm sau sửa chữa.

- Sử dụng các thiết bị đo và dụng cụ sửa chữa (multimeter, oscilloscope cơ bản, máy hàn, máy khò…).

- Thực hiện troubleshooting cơ bản theo hướng dẫn và phối hợp với Engineer/QA khi cần.

- Ghi nhận kết quả sửa chữa và cập nhật dữ liệu theo quy trình nội bộ.

- Phân loại và xử lý sản phẩm lỗi (repair / scrap / return).

- Tuân thủ quy trình ESD, an toàn lao động và tiêu chuẩn chất lượng.

- Thực hiện các công việc khác theo phân công của cấp trên.

Yêu cầu công việc

- Tốt nghiệp Trung cấp/Cao đẳng chuyên ngành Điện tử hoặc liên quan.

- Có kinh nghiệm sửa chữa điện tử/PCBA là lợi thế (có thể đào tạo).

- Hiểu cơ bản về linh kiện điện tử và sơ đồ mạch.

- Sử dụng được thiết bị đo và thiết bị hàn.

- Có khả năng đọc hiểu và viết tiếng Anh cơ bản (phục vụ công việc).

- Sử dụng tốt MS Office.

- Cẩn thận, tỉ mỉ, có trách nhiệm; có thể làm việc theo ca.

Ưu tiên

- Có kinh nghiệm trong môi trường SMT/PCBA.

- Có kiến thức về ESD, IPC-A-610.

- Có khả năng đọc tài liệu kỹ thuật cơ bản.

• Full salary-based social insurance (BHXH)
• Daily lunch allowance provided
• Attractive 13th‑month salary
• Company laptop and necessary work equipment
• Shuttle bus for employees between HCMC and the factory
• Long‑term career development opportunities in the electronics manufacturing industry
• Engaging, supportive, and dynamic international working environment
• A performance‑driven culture that values curiosity, ownership, and meaningful results

Salary: 

We appreciate everyone's efforts and experiences, so we offer an attractive salary matching your skillset and field expertise. 

If you have any questions, please do not hesitate to contact our recruitment colleague Eden Le via tuyendung@tlt-electronics.com.

Our Testers work with project teams to ensure software quality through systematic test planning, execution, and defect tracking, ensuring functionality, performance, and reliability of applications before deployment. With deep knowledge of various types of applications, databases, and operating systems, they maintain high standards of product excellence and user satisfaction. 

As a Senior Automation Tester at Endava, you will be in charge of building, developing, and implementing automated tests to assure the quality of our software applications. You will take part in specific projects and work directly with our global stakeholders.

Responsibilities:

• Analyze user stories, use cases, and requirements to ensure clarity, completeness, and testability.
• Define and drive the overall test strategy, aligning with project goals and quality standards.
• Plan and execute testing across all levels, including functional, integration, system, and regression testing.
• Design, develop, maintain, and enhance automation frameworks and scripts using appropriate tools and programming languages.
• Lead automation initiatives, including framework architecture, CI/CD integration, and test optimization.
• Identify, document, and track defects, ensuring timely resolution throughout the development lifecycle.
• Collaborate closely with cross-functional teams and global stakeholders to refine requirements and improve test coverage.
• Apply quality engineering principles and best practices within an Agile environment.
• Contribute to non-functional testing efforts, including performance, reliability, and scalability testing.
• Proactively identify risks and communicate quality concerns to stakeholders.

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan : Yogyakarta

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. You would support all of our businesses within our function departments.

Job Description :

• Achieve the sales target
• Looking for and identifying prospective customers and the potential market
• Making daily, weekly, and monthly program and sales pipeline
• Do presentation and sales about service pest control to customer commercial
• Survey new or existing customer commercial
• Making proposal for customer
• Negotiation with customer
• Making agreement contract and service agreement to customer
• Build good relationship with customer

1. Candidate must possess at least a Bachelor's Degree, Marketing or equivalent.
2. Have 1 year experience in the related field
3. Required skill(s): marketing, communication, negotiation, MS Office.
4. Ready to handling customer complain and Result Oriented
5. Have driving license A or C. Having driving license A is good.
6. Penempatan di Bali

1. Attractive monthly base salary

2. Performance Incentive

3. Training & Development

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan : Yogyakarta

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

About our Team:

Our team is responsible for creating a brand of new digital financial platforms and apps that are highly reliable and scalable using modern engineering practices. You will be joining a project which talented software engineers in our Digital Bank Build team who is responsible for designing, building, and maintaining the new digital banking platform and the customer channels. As part of the team, you will be responsible for implementing software features, involve in technical designs, and writing tests to ensure the high-quality delivery of the product. The teams operate in Scrum and DevOps models.

We’re looking for top engineers out there! During the interview process, we will test your coding and design skills to assess your experience and depth of knowledge. Don’t worry our interview process will be fun!

Responsibilities:

• As a Java backend engineer, you will be working within a specific problem where you will design, develop, and deploy backend services with a focus on scalability, high availability, and low latency.
• Drive the efficient delivery of change through analysis, definition, and documentation of requirements whilst identifying potential solutions using agile delivery frameworks.
• Solve complex technical and business problems and learn new technology and frameworks.
• Be part of a team that will take full responsibility for the features you own.
• Design, develop, test, deploy, monitor, and improve, you are responsible for the full life-cycle of your product – build it, own it.

You will be a perfect match if your profile ticks some below items:

Must-have:

• A pragmatic mindset.
• Outstanding problem-solving ability, eagerness to learn, and curiosity.
• A few years of software development experience with one or more general-purpose programming languages.
• Strong database and schema design for large-scale applications.
• Adaptable attitude and personality that is ready for continuous change.
• Collaboration and culture fit in the Agile experience will be an advantage.
• Good English skills.

Nice to have:

• Experience in developing distributed systems on top of micro-services architecture, event-driven architecture using Java, Spring and Spring boot, Kafka, Redis, etc. is a big plus
• Experience in AWS, Ansible, Packer, Docker, Rancher, and K8s is a big plus
• Experienced in automated testing frameworks is a plus
• Good English listening and speaking is a big plus
• Experience working in the banking and the financial domain is a plus

• Meal and parking allowance are covered by the company.

• Full benefits and salary rank during probation.
• Insurances such as Vietnamese labor law and premium health care for you and your family.
• Learning and Development: Access to SMART goals, technical seminars, conferences, career talks, and overseas training to accelerate your career advancement and ensure continuous growth..
• Values-driven, international working environment and agile culture.
• Overseas travel opportunities for training and working related.
• Internal Hackathons and company’s events (team building, coffee run, blue card…)
• 13th-month salary and performance bonus.
• 15-day annual + 3-day sick leave per year from the company.
• Work-life balance 40-hr per week from Mon to Fri.

Overview of the Role

The Level 2 IT Support is responsible for delivering advanced technical assistance to end-users and internal IT teams. This role focuses on diagnosing and resolving complex technical issues, ensuring timely escalation when necessary, and maintaining exceptional customer satisfaction.

Main duties include:

• Provide timely and effective technical support to end-users via email, chat, or in-person.
• Troubleshoot and resolve escalated IT issues related to hardware, software, network, and peripherals.
• Diagnose and resolve complex technical problems with a focus on minimizing downtime and ensuring high levels of productivity.
• Monitor system performance and ensure compliance with security policies and procedures.
• Participate in IT projects, such as system upgrades, software deployments, and infrastructure changes.
• Manage customer expectations and ensure timely resolution of IT issues in accordance with service level agreements (SLAs)
• Document technical procedures, troubleshooting steps, and solutions for knowledge sharing and future reference.
• Provide training and guidance to end-users on IT best practices, security protocols, and efficient use of technology resources.

• Bachelor's degree in Computer Science, Information Technology, or related field preferred.
• Minimum of 2-3 years of experience in IT support or related roles.
• Strong technical skills in troubleshooting hardware, software, and network issues.
• Proficiency in operating systems (Windows, macOS, Linux) and productivity software (Microsoft Office, G Suite).
• Familiarity with the ITIL framework and best practices in incident management and service delivery.
• Excellent communication skills with the ability to convey technical concepts to non-technical users.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.

• 500K per incident HMO coverage + Dental & Optical benefits 
• 2-week paid Christmas vacation
• Electricity & Data subsidies
• 25K Educational Assistance 
• Training and equipment will be provided
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM
• Additional details will be discussed during the Job Offer stage.