Total 330 Full-time job vacancies in Charters Towers City

Job Summary:
The Key Account Manager (KAM) is responsible for managing and growing strategic franchise accounts while driving lead generation and conversion within the food and beverages sector. This role focuses on building strong client relationships, ensuring franchise success, and identifying new business opportunities to expand the company’s footprint.

Key Responsibilities:

• Manage and nurture relationships with key franchise partners and accounts to ensure long-term success and satisfaction
• Serve as the primary point of contact for franchisees, addressing concerns, resolving issues, and ensuring alignment with brand standards
• Identify, qualify, and convert new leads into franchise opportunities or business partnerships
• Develop and execute account plans to drive sales growth, market penetration, and profitability
• Monitor franchise performance metrics and provide actionable insights and recommendations
• Collaborate with internal teams (marketing, operations, finance) to support franchise growth and campaign execution
• Conduct regular business reviews with franchisees to assess performance and identify improvement areas
• Ensure compliance with company policies, operational standards, and brand guidelines
• Track market trends, competitor activities, and customer preferences to identify new opportunities
• Prepare sales forecasts, reports, and account performance updates for management

About the job

Award - The Best FinTech Trading Platform of The Year 2019.

Zeal group of companies (collectively Zeal Group) is a business portfolio of the parent company Zeal Holdings Limited, comprising regulated financial institutions and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology.

We are a people-focused business, and our team of 400+ professionals globally is dedicated to maximizing the success of our employees and customers. With a global presence in 8 countries across Asia, the Middle East, & Europe with 22 offices internationally. The estimated monthly trading volume averages USD 100B, which is executed by over 100,000 retail investors, professional traders, and financial institution clients.

ZFX is licensed as a Securities Dealer by the Financial Services Authority of Seychelles.

Overview:

We are looking for a strategic and entrepreneurial Sales & Digital Marketing Manager to lead and drive the growth of our mobile trading application, Traze, in Vietnam.

This role is responsible for building the Vietnam market from the ground up, including user acquisition, digital growth strategy, business performance, and team leadership.

The ideal candidate is a strong business leader with proven experience in mobile app growth, digital marketing, and market expansion, with the ability to work in a fast-paced, performance-driven environment.

You will work closely with regional leadership and Chinese-speaking stakeholders; therefore, Mandarin proficiency is essential.

Principal Accountabilities

• Develop and execute the Vietnam market entry and expansion strategy for Traze
• Build and drive full-funnel digital growth strategy, including:

￮ User acquisition (paid media, affiliates, KOLs)

￮ App install and activation (KYC, deposit, trading)

￮ Retention and user lifecycle management

• Own and manage key business metrics including:

￮ User growth

￮ Trading volume

￮ Revenue and profitability

• Work closely with Group Product teams to:

￮ Localise the mobile app for Vietnam market

￮ Improve user experience and conversion funnel

• Conduct in-depth market research and competitor analysis to refine business strategy
• Build, lead, and scale the local team across growth, marketing, and operations
• Establish and manage local partnerships, affiliate networks, and business channels
• Collaborate with regional and global stakeholders to align business direction and execution
• Ensure effective operational processes, governance, and compliance standards are in place
• Manage and approve regional budget (OPEX) and resource allocation

Key Competencies & Qualifications

• Bachelor’s degree or above
• Minimum 5–12 years of experience in:

￮ Fintech / trading / financial services or

￮ High-growth digital platforms (mobile app / e-commerce / tech)

• Proven track record in:

￮ Building or scaling a market (0→10)

￮ Driving mobile app growth and user acquisition

• Strong understanding of:

￮ Digital marketing and performance channels

￮ Mobile app business models and user behavior

• Experience in managing and leading cross-functional teams
• Strong analytical, problem-solving, and decision-making skills
• Entrepreneurial mindset with hands-on execution capability
• Excellent communication and stakeholder management skills

Language Requirements (Critical)

• Fluent in Vietnamese and English
• Mandarin Chinese is preferable

Additional Advantages

• Experience in Forex / trading / crypto platforms
• Experience working with regional or China-based stakeholders
• Experience in affiliate / IB (Introducing Broker) business models

Working Conditions

• Based in Vietnam
• Full-time position
• Ability to work under pressure in a fast-paced environment

1. About the job

Award - The Best Fintech Trading Platform of The Year 2019

Zeal Group of companies (collectively Zeal Group) is a business portfolio of the parent company Zeal Holdings Limited, comprising regulated financial institutions and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology.

We are a people-focused business, and our team of 400+ professionals globally is dedicated to maximizing the success of our employees and customers. With a global presence in 8 countries across Asia, the Middle East, and Europe with 22 offices internationally. The estimated monthly trading volume averages USD 100B, which is executed by over 100,000 retail investors, professional traders, and financial institution clients.

ZFX is licensed as a Securities Dealer by the Financial Services Authority of Seychelles.

2. Overview:

We are looking for a strategic and entrepreneurial Sales & Digital Marketing Manager to lead and drive the growth of our mobile trading application - Traze - in Vietnam.

This role is responsible for building the Vietnam market from the ground up, including user acquisition, digital growth strategy, business performance, and team leadership.

The ideal candidate is a strong business leader with proven experience in mobile app growth, digital marketing, and market expansion, with the ability to work in a fast-paced, performance-driven environment.

You will work closely with regional leadership and Chinese-speaking stakeholders, therefore Mandarin proficiency is essential.

3. Principal Accountabilities:

• Develop and execute the Vietnam market entry and expansion strategy for Traze

• Build and drive full-funnel digital growth strategy, including:
• User acquisition (paid media, affiliates, KOLs)
• App install and activation (KYC, deposit, trading)
• Retention and user lifecycle management
• Own and manage key busienss metrics including:
• User growth
• Trading volume
• Revenue and profitability
• Work closely with Group Product teams to:
• Localize the mobile app for Vietnam market
• Improve user experience and conversion funnel
• Conduct in-depth market research and competitor analysis to refine business strategy
• Build, lead, and scale the local team across growth, marketing, and operations
• Establish and manage local partnerships, affiliate networks, and business channels
• Collaborate with regional and global stakeholders to align business direction and execution
• Ensure effective operational processes, gorvernance, and compliance standards are in place
• Manage and approve regional budget and resource allocation

1. Key Competencies & Qualifications

• Bachelor's degree or above
• Minimun 5-12 years of experience in:
• Fintech / trading / financial services or
• High-growth digital platforms (mobile app / e-commerce / tech)
• Proven track record in:
• Building or scalling a market (0 -> 10)
• Driving mobile app growth and user acquisition
• Strong understanding of:
• Digital marketing and performance channels
• Mobile app business models and user behavior
• Experience in managing and leading cross-functional teams
• Strong analytical, problem-solving, and decision-making skills
• Entrepreneurial mindset with hands-on execution capability
• Excellent communication and stakeholder management skills

2. Language Requirements (Critical)

• Fluent in Vietnamese and English
• Mandarin Chinese is preferable

3. Additional Advantages

• Experience in Forex / Trading / Crypto platforms
• Experience working with regional or China-based stakeholders
• Experience in affiliate / IB (Introducing Broker) business models

4. Working Conditions

• Based in Vietnam
• Full-time position
• Ability to work under pressure in a fast-paced environment

What you get to do in this role:   

In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.

A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.

Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.

Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.

下記が採用しているチームの概要となります

Technology Service Management / Employee & Customer Management (TSM/ECM)

ServiceNowプラットフォーム上で動作するアプリケーション層（ITSM等）の問題を解決します。

Javascript,SQL（クエリ）の知識が必要。Javaの知識やアプリケーションのデバッグ経験があるとプラス

About the job

We are looking for a strong contributor to our IKEA Pasay City HR team, someone who is knowledgeable and experienced in providing general HR and Office Administration Services, familiar with other facets of Human Resources, and can add value in supporting the business.

Your assignment

Reporting to the Store Human Resources Manager, you contribute to the overall Operational Excellence of the Human Resources Team by providing general HR and Office Administration Services to the store organization, as well as providing support to other facets of HR, such as recruitment and selection, learning and development, employee relations, and other relevant HR initiatives / activities, as needed.

• Supports HR Manager and HR team on the daily operations;
• Supports HR team in the end-to-end employee life cycle;
• Handling administrative tasks for onboarding, new hire orientation, and exit interview and clearance process;
• Release of Movement/Confirmation documentation;
• Follow-ups of New Hire Review Forms Compliance;
• Research potential vendors, compare and evaluate offers from suppliers, enrolling vendors, and works closely with different suppliers and ensuring that purchases or services are processed and being paid on time;
• Setting up, completions and maintenance of co-worker files and 201 records, gather and analyze data with useful HR metrics;
• Supports HR talent team on Internship / Apprenticeship programs.

Key Responsibilities:Develop and implement quality assurance frameworks, policies, and procedures.Monitor and evaluate customer interactions using QA tools and sentiment analysis platforms.Lead a team of QA analysts and supervisors, providing coaching and performance feedback.Collaborate with operations and training teams to address quality gaps and improve agent performance.Analyze quality metrics and trends to identify root causes and recommend corrective actions.Ensure compliance with client requirements, industry standards, and data privacy regulations.Present quality performance reports and insights to senior leadership.Drive initiatives related to customer satisfaction, process improvement, and compliance.Support calibration sessions and client audits.Lead implementation of advanced QA tools including sentiment analysis and AI-driven monitoring

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2025, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About The Team

We are hiring a Strategy Analyst to support a high-performing Strategy team that works directly with the CEO. You will work across a wide range of topics -- long-term corporate strategy, investment analysis, financial performance, market research, and organizational priorities -- providing the research, data, and analytical foundation that the team builds on.

This is an early-career role designed for someone who is sharp, structured, and hungry to grow fast. You will be exposed to the most consequential decisions in the company from day one.

Responsibilities

• Conduct market research, industry analysis, and competitive benchmarking across a wide variety of strategic topics
• Build and maintain data models, financial trackers, and analytical frameworks that support ongoing strategy work
• Develop a working understanding of Amartha's P&L, business model, and financial drivers to support investment and performance analyses
• Produce first-draft slides, data summaries, and written sections for review by the Senior Strategy Manager and VP Strategy
• Turn raw data and research into clean, insight-ready charts, tables, and executive-friendly visualizations
• Support preparation for high-stakes meetings with C-suite and senior stakeholders across the organization
• Respond to ad hoc requests from VP Strategy with fast, accurate, and well-structured outputs

• S1 from a reputable Indonesian university (UI, ITB, UGM, UNPAD, Prasmul, BINUS or equivalent)
• Economics, Management, Engineering, or quantitative disciplines preferred; strong academic record expected
• 1 to 3 years of experience in consulting, investment banking, corporate finance, or a structured analytical role
• Strong quantitative skills -- Excel proficiency, financial modeling basics, and comfort with data analysis
• Ability to structure ambiguous problems and communicate findings clearly in both written and slide format
• Exposure to or genuine interest in financial services, fintech, or lending businesses
• Fast learner who takes feedback well, improves quickly, and takes initiative without being asked
• Ambition to grow into a Senior Strategy Manager role over time

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

THIS ROLE:
The successful candidate will be part of the dedicated Loan Services team in Manila supporting all aspect of loan administration and operations for a European client.  Responsibilities include 

• Asset onboarding including review and analysis of loan documentation 

• Accurate inputting and processing of all relevant loan information into the loan administration software 

• Day-to-day asset management including booking cash or accrual transactions, making payments, and performing daily position and cash reconciliations 

• Lifecycle support of loan trades from the time the trade is posted until settlement including the prioritization of trades that need to close  

• Responsible for daily settlements of bank loans, including interfacing with ClearPar, Brokers, Agents, and Trade Counterparties   

• Timely resolution and escalation of all inquiries and issues related to loan processing 

• Liaising and coordinating with external clients and internal client services teams to ensure timely responsiveness and resolution to inquiries 

• Liaising and coordinating with external third parties such as other Loan Administration team, Borrowers, Lenders, Trustees and Agent Banks 

• Review and distribute loan reports as agreed with clients 

• Follow established procedures related to loan documentation/processing activities and make recommendations to support process improvement and risk management 

• Demonstrate a sound level of understanding of products and processes, both within Loan Services and other IQEQ related services 

• Demonstrate a sound level of understanding of how duties relate/integrate with others in the team and closely related teams in IQEQ  

• Demonstrate product and technology proficiency 

Right around the globe, people are using transportation, buildings, and assets that Graduates at Turner & Townsend have helped to deliver. For more than 75 years, as an independent professional services company, we have been making the difference, transforming performance for a green, inclusive, and productive world. With a growing team of over 10,000 in 50 different countries, we specialise in programme, project and cost management and consulting in the property, infrastructure, and natural resources sectors. It’s our people who set us apart; we love a challenge. We are stronger together, and we recognise and nurture potential to bring out the best in everyone. Join our CEO and hundreds of our employees who started out as Graduates at Turner & Townsend and start making a difference to people’s lives every day.

The Vietnam Graduate Development Programme (GDP) is a competency framework which supports development needs, highlights experience gaps, enhances knowledge and gains firsthand experience for graduates. Our Graduates all enjoy:

• A structured, 24-month development program commencing in August 2026 
• Carefully curated learning journeys 
• A blend of formal learning and practical development 
• The opportunity to obtain company-paid professional accreditation  
• Mentorship from industry leaders 
• Peer to peer coaching 
• Flexible ways of working

You will work on some of the most iconic projects in the world for industry leaders, driving a common agenda to meet our client's expectations. You will be driven to create the best possible commercial outcome for your client. We do this by working as one with the wider client team including designers, architects, engineers, specialist advisors, contractors, and specialist suppliers.   

Graduate Project Manager

Your career in project management will see you working on projects of all sizes from one-off developments to mega-programmes, from planning the future development of international airports to site-based construction of individual buildings. We cover everything from leading teams, planning works, tracking progress and business case delivery to bringing assets into use. What this means for your development is the breadth of experience you will receive - from working as part of a large team to learn our methodologies, to managing your own project independently with accountability for delivery and generating income. You will receive accredited training to develop your skills alongside on the job learning. Responsibilities as follows: 

• To support project management commissions. 
• To facilitate the implementation of processes to manage time, cost and quality of the project. 
• To produce project plans. 
• To monitor project progress and other performance indicators, including preparation of progress reports. 
• To track and document changes. 
• To liaise with the project stakeholders. 
• To coordinate meetings and draft minutes 

About Amartha

At Amartha, we empower micro-businesses across Indonesia, enabling growth and equal prosperity. We’ve supported over 2.7 million entrepreneurs—mostly women—by disbursing IDR 22.8 trillion in funding. As we step into 2026, Amartha is evolving into a technology-driven financial ecosystem, expanding our reach in lending, funding, and payments. Through innovation and digital solutions, we aim to enhance accessibility, streamline processes, and create a seamless user experience.

About the role

The Sales Performance Analyst will drive the performance of the field acquisition team by institutionalizing high-quality execution standards, developing Agent Partner (AP) capabilities, and optimizing organizational health. He/she will translate data into actionable SOPs and learning programs that ensure the field network team grows sustainably and efficiently.

Job Description

1. Capability & Learning Development

• Skill Gap Analysis: Identify core competency gaps within the field acquisition team through performance data and field shadowing.
• Training Framework: Design and implement a continuous learning curriculum focusing on negotiation, territory management, and product knowledge.
• Certification Programs: Establish a "Graduation" or "Tiering" system to incentivize AP to move from novice to expert levels.

2. People & Organization Development

• Performance Management: Design incentive schemes and KPIs that align with long-term network quality, not just short-term volume.
• Organization Structure: Evaluate and recommend optimal spans of control for field leaders to ensure adequate coaching and supervision.
• Retention Strategy: Analyze AP turnover and implement engagement initiatives to maintain a stable, high-performing field force.

3. SOPs & Execution Excellence

• Standardization: Develop and maintain end-to-end SOPs for the acquisition lifecycle—from prospecting and onboarding to first-transaction support.
• Quality Assurance (QA): Create audit frameworks to ensure field agents are adhering to compliance and branding standards during the acquisition process.
• Tool Optimization: Drive the adoption of SFA (Sales Force Automation) tools to ensure real-time reporting and eliminate manual bottlenecks.

• Industry Experience: 3–5 years of experience in Sales Operations, Business Development, or Trade Marketing within FMCG, Telecommunications, or PPOB (Payment Point Online Bank).
• Technical Proficiency: Advanced Excel/Google Sheets (Pivot tables, complex formulas).
• Experience with CRM or SFA software (e.g., Salesforce, HubSpot, or proprietary field apps).
• Basic knowledge of data visualization tools (Tableau, PowerBI, or Looker) is a plus.
• Strategic Thinking: Proven ability to turn raw field data into a structured process or training module.
• Communication: Strong ability to "speak the language" of both the boardroom (data/strategy) and the field (practical execution).
• Adaptability: Comfortable spending time in the field to understand the reality of agent challenges.
• Project Management: Ability to manage multiple stakeholders across HR, Marketing, and Sales.
• Problem-Solving: A proactive approach to removing friction in the acquisition funnel.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.

Overview of the Role

The Senior Document Writer is responsible for delivering high-quality documentation that supports the success of the company’s products and services. This role involves creating clear, user-friendly guides, detailed task instructions, and comprehensive workflow overviews, while ensuring all client processes are accurate, up-to-date, and aligned with VBP clients’ preferences. The Senior Document Writer also drives documentation standards, promotes best practices, and provides guidance to ensure consistency and continuous improvement across all documentation efforts. 

Major Responsibilities:

• Collaborate with the Onboarding Team and Client Collaboration Stream to document initial tasks from newly onboarded clients, including upgrades or process changes.  

• Produce high-quality, easy-to-understand documentation, including:  

• Swimlane diagrams (process flow diagrams showing roles and responsibilities) 

• Procedures/Key Steps (step-by-step task instructions)  

• Process manuals (detailed “how-to” guides for systems and tools)  

• Document existing processes and ensure all client processes are accurate, complete, and up to date.  

• Use visuals such as images, diagrams, and charts to enhance user understanding.  

• Convert training videos into structured, user-friendly process guides and manuals.  

• Support onboarding activities by contributing to the documentation required for smooth transition into BAU operations. 
• Design and develop a robust policy and controls framework to support scalability and transition to a shared services finance centre of excellence.  

• Identify process gaps and recommend improvements across expense capture, workflow solutions, and delegations of authority.  

• Partner with the Group Financial Control team to align policies and procedures with accounting standards, regulatory requirements, and operational delivery.  

• Develop business requirement definition documents to capture requirements, expected outcomes, and ensure effective handover and execution.  

• Support discovery phases to scope requirements and drive a structured onboarding approach.  

• Ensure alignment with engagement and resource models to support efficient service delivery and clear ownership.  

• Drive documentation standards, governance, and continuous improvement to ensure consistency, quality, and scalability across all documentation. 

• Complete specific tasks to document client processes and maintain/update client intranets, including: 

• Editing client training videos  

• Preparing workflows and swim-lane diagrams  

• Preparing manuals or step-by-step guides of client processes 

• Graduate of any four-year course, preferably AB Linguistics, AB Communication Arts/Mass Communication; or 
• Excellent written and communication skills in English.

• Strong working knowledge of MS Office (SharePoint, Outlook, Word, Excel, PowerPoint); 

• Basic familiarity with the following tools: 

• SharePoint/MS Office 
• Screensteps 
• Lucidchart/Visio 
• Highly organised and keen attention to detail. 

• 500K per incident HMO coverage + Dental & Optical benefits ​
• 2-week paid Christmas vacation​
• Electricity & Data subsidies​
• 25K Educational Assistance ​
• Training and equipment will be provided​
• Fixed Schedule of Mon-Fri from 7 AM to 4 PM​

• Verify logistics invoice content from factual or from price verification perspective.
• Process invoice for payment on time.
• Maintain monthly billing report for domestics transport and wareshousing
• Update monthly master data for systems maintenance.
• Prepare monthly reports per supervisor’s request. 
• Any other task assigned by the direct superior from time to time       

We are currently seeking a Security Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

Skills and Experience:  

As a Security Manager, you bring a heightened sense of vigilance, a commitment to maintaining a secure environment, and a passion for ensuring the safety of our guests and staff to our dedicated Security Team. Your role is crucial in upholding the highest standards of security and safeguarding the well-being of everyone within our hotel premises.

• Supports the smooth running of the safety & security department, where all aspects of safety & security are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where safety & security initiatives & hotel targets are achieved.
• Manages the maintenance team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Team Summary

The Client Services team provides industry-leading operational support to Visa clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development, successful deployment and support of Visa products and services, enabling our client facing teams to deliver and scale new products, services, and initiatives into the market.

We are trusted partners to Visa clients, providing expertise to support and successfully grow their business.
 

What an Implementation Analyst, Commercial and Money Movement Solutions (CMS) does at Visa:

Commercial and Money Movement Solutions (CMS) is a key business pillar in Visa that leads money movement solutions and platforms for commercial clients – from micro, small and mid-sized companies to large corporations, government institutions and other payment enablers across their journey. The CMS Client Service team is responsible for closely partnering with our clients and internal cross-functional teams to successfully deliver CMS solutions and platforms, ranging from new client implementations and onboarding to business-as-usual support, consultation and client success.

This position serves as a project and implementation manager, as well as a subject matter expert to clients (Financial Institutions or third-party technology platforms) primarily for Money Movement Solutions suite of products. This is an individual contributor responsible for managing project and product delivery and taking a broad perspective to identify innovative solutions to meet Client needs.  This role serves to understand, gather and document our client’s project requirements while providing system implementation, training and expert consultation on CMS product features and functionalities.

In this role, you are expected to:

• Provide quality project management and implementation support to Visa client institutions, processors and/or third-party platforms in assigned region to ensure client expectations are exceeded.
• Create and maintain implementation best practices for money movement and commercial card products using project management methodology and payments industry knowledge.
• Coordinate directly with clients to understand product setup requirements, and facilitate product installations, conversions and maintenance requests without client impact.
• As a subject matter expert, acquire and maintain a deep understanding of supported services to train and consult customers and internal stakeholders on optimum delivery and adoption of our products.
• Represent client change requests, system or operational requirements, negotiate and manage expectations internally and externally.
• Prepare and maintain detailed project scope documents, project plans, status reports, and issue log.
• Report client project accomplishments and deliverables to management on weekly or monthly basis and consistently log project progress on Microsoft Dynamics, Teams and/or SharePoint.
• Build and enhance strong working relationships with key Visa client institutions, technology providers and internal stakeholders.
• Manage alignment with client tactical and strategic initiatives while balancing against Visa deliverables and commitments.
• Work independently with moderate supervision for own assignments and must be able to take the initiative to resolve challenging and complex problems within the established deadlines.
• Stay current with industry and client trends and maintain a strong knowledge of Visa payment products and services.
• While the role is based in Manila, you will be providing services to clients across the Asia Pacific region.

Why this is important to Visa:

The role is vital and works across a breadth of internal and external stakeholders to achieve the stated project objectives. This role provides an excellent opportunity to grow Visa’s business in the money movement and commercial solutions space by driving value to our clients through effective enablement and support. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues.

Projects you will be a part of:

As part of the team, you will get the opportunity to work on strategically important projects for clients and for Visa.

• Working with hub, regional and global teams to expand the CMS business across the AP region.
• Working with regional and global client delivery teams to deliver a seamless client experience.
• Understanding and executing CMS product and service requirements, coordinating with internal and external resources to accomplish our client’s and Visa’s objectives.
  
   

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• Support portfolio and project governance, ensuring adherence to PM standards and lifecycle 
• Track and control budget, actuals, forecasts (FC/ETC/EAC) and resource usage 
• Prepare and maintain project and portfolio reporting (e.g. RTG, QBR, dashboards) 
• Identify and highlight risks, issues, dependencies, and delivery variances 
• Coordinate with Finance on cost allocation, capitalization, and financial accuracy 
• Support Project Managers with planning, execution, and governance topics 
• Contribute to continuous improvement of PMO processes, templates, and ways of working 
• Work closely with Project Managers, Finance, and senior stakeholders 
• Proactively align stakeholders on priorities, risks, and delivery status 
• Operate with transparency, accountability, and execution focus