Total 62 Director/C-Level job vacancies in Overseas

Head of Nursing / Assistant Director of Nursing – Eldercare Excellence

Location: Central

Work Arrangement: 5-day work week

Are you a seasoned nursing leader ready to shape the future of eldercare? Join a well-established facility and take the helm in driving clinical excellence, operational efficiency, and staff development. This is your chance to make a lasting impact on the lives of elderly residents while leading a talented nursing team.

What You’ll Do:

• Lead and inspire a dedicated nursing team to deliver exceptional resident care.
• Oversee nursing operations, performance, and succession planning.
• Drive continuous improvement initiatives to elevate clinical standards.
• Collaborate with senior management to align nursing strategies with organizational goals.
• Mentor and develop staff, fostering a professional and high-performing environment.

What We’re Looking For:

• Bachelor’s Degree in Nursing (Master’s preferred)
• 15+ years of local experience in hospitals or nursing homes
• Proven experience in project management / healthcare coordination
• Exceptional leadership, communication, and organizational skills
• Track record of operational excellence and staff development

Why Join Us:

• Attractive salary package with Annual Wage Supplement (AWS) and performance bonuses
• Opportunity to lead a respected nursing team and influence eldercare practices
• 5-day work week promoting work-life balance

Ready to Make an Impact? Apply Now!

Take the next step in your nursing career and lead with purpose. Apply today to join a team committed to excellence in eldercare!

Send your resume in MS Word format to: Vanessa.chua@crew.sg

Please include your availability, notice period, and expected salary.

* Only shortlisted candidates will be notified.

Vanessa Chua Peng Teng (R25158315)

HRnet Ventures Pte Ltd - CREW by HRnet

E.A. 24C2435

Job Summary

The role involves formulating and operationalizing community programmes aimed at welfare and community development to support needy persons in Chua Chu Kang.

Responsibilities

• Design and develop community programmes that address welfare needs and promote community development
• Implement community initiatives effectively to support vulnerable families and individuals
• Collaborate with stakeholders to ensure programmes meet community needs and objectives
• Monitor and evaluate programme outcomes to enhance impact and effectiveness
• Manage resources and coordinate activities to ensure smooth programme delivery

Roles & Responsibilities

We are looking for an efficient and proactive Personal Assistant to provide comprehensive administrative support to the Director.

Responsibilities:

• Handle a wide range of administrative tasks, both business and personal, to ensure the Director’s daily activities run smoothly.
• Manage and coordinate the Director’s schedule, including organizing appointments, meetings, and travel arrangements.
• Act as the first point of contact, screening and prioritizing incoming communications such as calls, emails, and mail.
• Coordinate and negotiate with external vendors and suppliers.
• Assist with personal tasks, such as managing personal appointments, reservations, events, and handling personal errands.
• Perform additional duties as assigned by the Director.
• Maintain confidentiality in all business and personal matters.

Job Requirements:

• Bachelor’s degree or higher in a relevant field.
• Proficiency in both Mandarin and English for frequent verbal and written communication, enabling effective interaction with Mandarin-speaking stakeholders.
• Experience in providing comprehensive administrative support to senior executives.
• Excellent organizational and time-management skills, with the ability to multitask and meet tight deadlines.
• Strong communication skills, both written and verbal, capable of interacting professionally at all levels.
• Discretion and confidentiality when handling sensitive information.
• Flexibility and adaptability in performing tasks.

Preferred Qualifications:

• Experience working as a Personal Assistant or Executive Assistant.
• Strong problem-solving skills, with the ability to identify and resolve issues effectively.

Location: Orchard

Be part of an exciting luxury hotel launch and take the lead in creating memorable guest experiences, building exceptional teams, and delivering world-class hospitality standards. We are looking for an experienced hospitality leader to oversee all Rooms Division operations and drive service excellence across the property.

Key Responsibilities

• Lead and oversee Front Office, Housekeeping, Concierge, Guest Relations, and Reservations operations.
• Ensure seamless guest journeys from arrival to departure while maintaining the highest service standards.
• Champion a guest-centric culture focused on personalized and memorable experiences.
• Drive guest satisfaction initiatives by monitoring feedback, resolving service challenges, and implementing continuous improvements.
• Build, coach, and inspire a high-performing Rooms Division team through effective leadership, training, and talent development.
• Manage manpower planning, departmental budgets, productivity, and operational expenses.
• Establish and maintain operational procedures, quality standards, and compliance with hotel policies.
• Collaborate closely with other departments to ensure smooth hotel operations and exceptional guest experiences.
• Analyse operational performance metrics and implement strategies to enhance efficiency, service quality, and profitability.
• Support pre-opening activities, process development, and team mobilisation where required.

Requirements

• Diploma or Degree in Hospitality Management, Business, or a related discipline.
• Minimum 8 years of experience within Rooms Division operations, with several years in a leadership capacity.
• Strong expertise in Front Office, Housekeeping, Guest Relations, and overall hotel operations.
• Demonstrated success in leading teams, improving guest satisfaction, and driving operational performance.
• Sound financial acumen with experience managing budgets, labour costs, and productivity targets.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to perform effectively in a fast-paced luxury hospitality environment.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]

Company Overview

NEWISDOM is an innovative advertising and media agency in Singapore offering full-media integrated marketing solutions. We drive brand growth globally through data-driven creativity, precise market insights, and efficient communication channels to unlock limitless business opportunities.

Job Summary

Lead global brand strategy and marketing initiatives to expand market presence and revenue growth while managing a multinational creative team and strategic partnerships in a dynamic, data-driven environment.

Responsibilities

• Lead the development and execution of brand strategies and marketing roadmaps to expand market presence and increase revenue.
• Oversee multi-channel digital media advertising campaigns using data analytics to optimize ROI and improve conversion rates.
• Manage and grow a high-performing multinational creative team responsible for content production, social media operations, and public relations.
• Establish and maintain strategic partnerships by liaising with global media outlets, local agencies, and enterprise clients to enhance brand reach.
• Drive market penetration by aligning marketing campaigns with global brand architecture and ensuring compliance with local regulations.
• Apply strategic agility and data analysis skills to evaluate campaign performance and inform decision-making.
• Communicate effectively across cultures to collaborate with diverse regional teams and clients.

Required competencies and certifications

[Omitted – none explicitly stated]

Preferred competencies and qualifications

[Omitted – none explicitly stated]

Other Information

[Omitted – no EA/recruiter details or other miscellaneous information found]

Chef (Roasted Delight Stall)

Job Title: Chef

Job Description:
We are seeking a dedicated and experienced Chef to join our newly established Roasted Delight Stall. The successful candidate will be responsible for food preparation, cooking, maintaining food quality, and ensuring kitchen cleanliness and hygiene standards.

Requirements:

• Relevant cooking experience preferred
• Able to work independently and in a team
• Responsible, punctual, and hardworking
• Singapore Citizens, Permanent Residents (PR), and Work Permit holders are welcome to apply

Salary & Benefits:

• Gross Monthly Salary: SGD 2,800 – SGD 3,800 (based on experience)
• 13th Month Bonus (AWS)
• Annual Leave
• Medical Benefits

Location: West Coast area.

Please whatsapp me at 97483496.

Reports To: Executive Chairman

Location: Singapore / Hybrid

About the Responsible FintechInstitute

The Responsible Fintech Institute is dedicated to advancing theconvergence of traditional finance (TradFi) and decentralized finance (DeFi)through regulated, compliance-centric infrastructure. We champion the"Finternet" strategy, advocating for responsible innovation,Real-World Asset (RWA) tokenization, and the safe deployment of emergingtechnologies like Agentic AI. A core part of our mission involves bridging thegap between digital asset platforms, regulatory bodies, and law enforcement tobuild a trusted global financial ecosystem.

Role Overview

This is a unique, accelerated-growth opportunity designed for ahigh-calibre early-career professional or an exceptional fresh graduate.Operating as a strategic right-hand and operational partner to the ExecutiveChairman, you will gain a front-row seat to executive decision-making and theglobal digital economy. This role requires a highly analytical, high-agencyindividual who is as comfortable managing complex strategic projects as theyare executing the day-to-day administrative and digital operations that keepthe Institute running. You will wear many hats—from driving high-priorityinitiatives and managing technical tools to owning our public communicationsand internal administration.

Key Responsibilities

Strategic Execution & Advisory

• Drive Core Initiatives: Support and track the progress of key Institute frameworks and concept papers, particularly those focusing on sovereign infrastructure architectures, compliant stablecoins, and RWA tokenization.
• Research & Executive Briefing: Conduct deep-dive research into Industry 4.0, Agentic AI, and global regulatory shifts, synthesizing complex findings into concise, actionable briefing materials for the Executive Chairman.
• Strategic Alignment: Act as an active sounding board and analytical partner, helping ensure that Institute projects align with the Finternet manifesto and compliance-first design principles.

Digital Product & ProjectManagement

• Project Coordination: Manage and support the end-to-end development cycles for proprietary digital utilities, platforms, and technical solutions designed by RFI.
• Cross-Functional Execution: Serve as the connective tissue between technical development teams, compliance experts, and external partners, ensuring clear documentation and smooth communication.
• Lifecycle Tracking: Monitor milestones, manage resource allocation, and proactively clear operational bottlenecks from the initial scoping phases through to beta testing and market launch.

Communications & EcosystemManagement

• Digital Presence & Content: Take ownership of the RFI website and social media channels. Maintain, update, and generate content that amplifies our strategic narrative, announces key initiatives, and engages our global audience of industry stakeholders.
• Ecosystem Engagement: Help manage communications and relationships with a high-level network of Executive Fellows, academic partners, international advisors, and joint venture collaborators.
• Bridge Law Enforcement & Crypto: Support the logistical and strategic coordination of dialogues, roundtables, and policy working groups connecting digital asset platforms with regulators.
• Executive Drafting: Prepare primary drafts for talking points, diplomatic correspondence, and strategic narratives for the Executive Chairman's engagements at international summits.

Operations & Administration

• Core Administration & Payroll: Manage the day-to-day administrative backbone of the Institute, including processing payroll, tracking expenses, and ensuring fundamental business operations run smoothly.
• Workflow Optimization: Streamline internal workflows by liaising with corporate service providers, PR teams, and accounting partners to ensure seamless operational compliance and efficiency.
• Event & Program Support: Assist in the operational planning and execution of global initiatives, including the Institute's flagship digital assets summits and executive training programs.
• Executive Leverage: Proactively manage the Executive Chairman’s schedule and commitments, anticipating needs and ensuring leadership focus remains on high-leverage activities.

Qualifications

• Experience: 0–3 years of professional experience. Backgrounds in management consulting, corporate strategy, technical project management, or high-growth startups are highly advantageous. Exceptional fresh graduates with strong internship pedigrees will be strongly considered.
• Education: Strong academic track record with a degree in Business, Economics, Computer Science, Engineering, Law, or a related discipline from a top-tier institution.
• Capabilities: Outstanding analytical horsepower. You possess the ability to deconstruct complex, ambiguous problems and build structured, logical solutions.
• Digital & Content Savvy: Experience with (or a strong willingness to learn) website content management systems (e.g., WordPress) and professional social media management (e.g., LinkedIn, X).
• Project & Admin Mindset: Strong organizational skills with a practical understanding of project management principles, a keen interest in digital product development, and the meticulousness required for administrative and payroll duties.
• Communication: Sharp, precise written and verbal communication skills. You can distill dense, complex information into clear, executive-ready insights.
• Mindset: High agency, adaptable, and self-directed. You are a rapid learner who thrives in a fast-paced environment and leaves their ego at the door, ready to take ownership of both high-level strategy and essential operational tasks.

Flex Logistics is a fast-growing Healthcare Supply Chain as a Service startup in Singapore.

For more details, please visit our website https://www.flexlogistics.sg/.

We are in the hunt for a highly driven and motivated Chief of Staff to join our highly talented team in a fast-growing startup at the early stages of growth.

Key Responsibilities:

• Teaming up with top-tier executives to chalk out and prioritize strategic business moves.
• Guiding department heads with expert advice to enhance overall team efficiency.
• Keeping meetings focused and planning and coordinating them effectively.
• Setting key performance indicators to measure and improve team performance.
• Providing hands-on support to transform ideas into reality and monitor their progress.
• Acting on behalf of the chief executive to answer inquiries.
• Steering strategic business initiatives from genesis to fruition.
• Pinpointing and addressing core issues within business processes.
• Presenting the chief executive and other senior leaders with detailed company operations analysis.
• Evaluating risk factors when making critical business decisions.
• Completing special projects and initiatives with skillful oversight and support.
• Leading meetings and workshops with meticulous planning and coordination.
• Identifying areas of improvement across the organization and making actionable recommendations.

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL yiting.liew@flexlogistics.sg

(WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

Industry: Logistics

Conducive Working Environment

Location: East

Responsibilities:

• Lead and oversee a large-scale, multi-site contract logistics portfolio, providing strategic direction and operational leadership across multiple facilities.
• Mentor, guide, and develop a high-performing leadership team, including General Managers and senior operations leaders.
• Collaborate closely with Commercial, Business Development, and Solution Design teams to support business growth, large-scale tenders, and successful onboarding of new strategic accounts.
• Drive organizational planning and workforce strategies to ensure operational scalability, leadership succession, and long-term business sustainability.
• Champion strategic transformation initiatives, including digitalization, automation, and ESG sustainability programs across the logistics network.
• Own and manage the overall P&L performance, financial planning, forecasting, and profitability improvement initiatives for the assigned portfolio.
• Act as the key escalation point and executive stakeholder lead for regional and global clients, ensuring strong customer partnerships and service excellence.
• Lead infrastructure planning, warehouse optimization, automation initiatives, and CAPEX investment strategies to support business expansion.
• Foster strong cross-functional collaboration between Operations, Engineering, IT, HR, and other business functions to enhance operational efficiency and employee engagement.

Requirements:             

• Bachelor’s Degree in Supply Chain, Logistics, Business, or a related discipline is required. MBA or Master’s Degree will be an added advantage.
• At least 12–15 years of leadership experience within a leading 3PL, contract logistics, or supply chain environment.
• Strong track record in managing large multi-site operations, leading senior operational teams, and driving business growth and operational excellence.
• Experience in P&L management, customer stakeholder engagement, and large-scale transformation initiatives.
• Strong strategic thinking, leadership, and stakeholder management capabilities.
• Exposure to automation, digitalization, and continuous improvement initiatives within logistics operations will be highly advantageous.

All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to carlo@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 69509747   

EA License Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

The Chief Human Resources Officer (CHRO), is a senior enterprise leader and key architect of business performance, responsible for shaping the workforce, leadership capability, and operating culture that enable sustained growth, owner confidence, and brand strength across the region.

This role goes beyond leading an HR function. The CHRO is a steward of culture, architect of talent strategy, and catalyst for transformation, ensuring that people, leadership, and organizational capability are tightly aligned with business priorities. Operating at the intersection of enterprise strategy and local market realities, the CHRO champions a modern, inclusive, and future‑ready people agenda that enables associates, leaders, owners, and franchise partners to thrive.

EXPECTED CONTRIBUTIONS

STRATEGIC TALENT & ORGANIZATION LEADERSHIP

• Act as a core member of leadership team, integrating people strategy into business planning, transformation initiatives, and growth priorities to drive unit growth, market expansion, and brand excellence / evolution.

• Anticipate workforce trends, capability gaps, and organizational risks, translating insights into proactive, data‑informed people decisions.

• Shape end‑to‑end talent strategies—spanning attraction, development, engagement, and succession—to build strong leadership pipelines, organizational resilience and ultimately ensure the achievement of targets in support of the continent’s balanced scorecard goals.

CULTURE, LEADERSHIP, & CHANGE ENABLEMENT

• Champion a high‑performance, inclusive culture that reflects the values of the company while embracing regional and local market diversity.

• Lead enterprise and regional change efforts—including organizational evolution, leadership transitions, and business transformation—ensuring adoption, engagement, and sustained impact.

• Anticipate inflection points and proactively reconfigure talent, leadership, and culture to support future business scenarios.

• Elevate leadership effectiveness through coaching, organizational development, and targeted capability‑building across all levels.

• Champion excellence in business ethics and integrity, social responsibility, cross-cultural effectiveness, and associate engagement.

REQUIRED EXPERIENCE

• Proven success as a Senior HR Lead, including a minimum of five years leading HR at a business unit, division, or enterprise level with a prior track record of increasingly responsible and progressive career growth.

• Experience operating as a member of a senior executive or regional leadership team within complex, matrixed, multi‑market organizations.

• Demonstrated leadership of large‑scale transformation efforts, including organizational change, talent strategy evolution, and enterprise program adoption.

• Strong ability to influence across cultures, geographies, and stakeholder groups.

PREFERRED EXPERIENCE

• A blend of HR generalist leadership and depth in one or more specialty areas(talent, OD, rewards, workforce strategy, or learning).

• A track record of modernizing HR practices through digital enablement, analytics, and improved associate experience.

Requirements:

Must have hands on experience in Head of Human Resources or equivalent Capacity

Preferably with a Bachelor Degree/Diploma

Attractive Perks and Remuneration

Job Description

• Industry/ Organization Type: Construction Main Contractor
• Position Title: Project Manager/Director (Construction/Healthcare)
• Working Location: South – Queenstown
• Working Hours: 5.5 days / Mon-Fri: 8am-5pm, Sat: 8am-12pm
• Salary Package: Competitive and commensurate with relevant experience
• Duration: Permanent

Key Responsibilities

• Lead and oversee the end-to-end delivery of hospital construction projects, ensuring compliance with healthcare regulations and standards.
• Manage project planning, budgeting, scheduling, and resource allocation, ensuring projects are completed on time and within budget.
• Coordinate with architects, engineers, contractors, and hospital stakeholders to drive project milestones and resolve technical issues efficiently.
• Conduct risk assessments, implement mitigation strategies, and ensure strict adherence to safety, quality, and statutory requirements throughout project phases.
• Review and approve architectural and construction plans, specifications, and procurement to ensure alignment with hospital needs and regulatory guidelines.
• Oversee the preparation and submission of project documentation, progress reports, and handover packages.
• Lead project meetings, manage communication channels, and provide updates to senior management and clients.
• Mentor and manage project teams, fostering a collaborative environment focused on excellence and continuous improvement.
• Ensure smooth project commissioning, closeout, and transition to facility operations, addressing any defects or outstanding issues promptly.
• Undertake any additional responsibilities as assigned by the management team.

APPLY NOW!!!

• Degree in Architecture, Civil Engineering, Construction Management, or related discipline
• Min. 10 years of local project management experience
• Preferably have experience in healthcare sector, with a strong background in hospital construction projects
• Proven leadership in managing large-scale, complex construction projects from inception to completion.
• Strong knowledge of local construction codes, healthcare regulations, and safety practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #76688 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsible for food preparation and cooking to standard operating procedures.

Ensure smooth operations and allocation of duties within the kitchen.

Ensure that all orders are fulfilled in a timely manner and to expected standards.

Attend to kitchen-related duties stock- checking and inventory and ordering.

Ensure good hygiene and housekeeping standards within the kitchen.

Ensure food is stored, prepare and presented in a safe and hygiene manner.

Maintain strong relationships with key clients and wholesale buyers.

Willingness to work night shift and split shift.

Willingness to work extra hours or weekend if needed.

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

Senior Assistant Director (Service Bureau and eLigitation) (12 Months)


About the Role

We are looking for a seasoned operations leader to take overall charge of the Service Bureau (a public-facing service point providing filing, processing and enquiry services) and the eLitigation (a digital platform for electronic court filings) user experience. You will own operational performance, service standards, and the customer experience across both, and serve as the primary conduit to the management of the Judiciary for insights, reporting, and escalations.

Key Responsibilities

1) Vendor and Operations Oversight

•      Serve as the primary point of contact and work closely with the Judiciary to monitor the appointed vendor’s operational performance against KPIs and service level commitments of the Service Bureau

•      Conduct regular service reviews, audits, spot checks and review operational reports and validate against on-the-ground observations

•      Oversee end-to-end vendor operations across counter services, back-end processing, and enquiry channels

•      Resolve operational issues on the ground in real time, working directly with vendor staff, supervisors, and relevant stakeholders from the Judiciary and Singapore Academy of Law

•      Oversee manpower deployment, queue management, and contingency arrangements, particularly during peak periods or disruptions

2) Service Bureau Customer Experience

•      Set the service improvement agenda, working with the vendor and Judiciary stakeholders to lift operational KPIs and service standards

•      Identify and act on opportunities to enhance thein-person customer experience at the Service Bureau

•      Analyse customer feedback, complaints, and service data to uncover pain points and inform improvements

•      Lead process re-engineering, digitalisation, and automation projects to shape the roadmap for service standards

3) eLitigation User Experience

•      Take charge of the eLitigation user experience, reviewing the end-to-end customer journey to identify friction points and improvement opportunities

•      Conduct discovery conversations with users — law firms, litigants-in-person, and Service Bureau staff — to surface pain points and understand journeys across the platform

•      Develop user-facing content and resources — online guides, FAQs, templates, walkthroughs, and practical workarounds for common system pain points — to help users navigate eLitigation more effectively

•      Focus on improvements at the user experience layer and help to quantify, prioritise and recommend UX improvements for the eLitigation system

4) Governance, Monitoring & Escalation

•      Design and maintain governance frameworks, escalation pathways, and monitoring mechanisms to ensure issues across the Service Bureau and eLitigation user experience are identified and addressed promptly

•      Establish monitoring systems and dashboards that provide real-time visibility of Service Bureau performance and eLitigation user experience metrics

•      Lead incident management and service recovery, ensuring root cause analyses and preventive measures are implemented

•      Escalate material risks and systemic issues to senior management of our company and the Judiciary

5) Stakeholder Engagement &Reporting

•      Serve as the primary bridge between the Judiciary and the vendor, aligning decisions and communication across both parties

•      Provide regular insights, updates, and recommendations to senior management of the Judiciary on operations, service standards, and improvements across the Service Bureau and eLitigation

•      Build strong working relationships with stakeholders across Judiciary divisions supporting the Service Bureau and eLitigation

•      Engage with external users — law firms, litigants-in-person, and members of the public — to understand needs across both channels and communicate service changes

Requirements

1) Qualifications & Experience

•      Bachelor’s degree in Business, Operations Management, or a related field; postgraduate qualification an advantage

•      At least 8–10 years of relevant experience in operations management, service delivery, or vendor management, with a track record of leading large-scale service operations

•      Demonstrated experience managing outsourced service providers under performance-based contracts

•      Public sector or regulated service industry experience an advantage

2) Skills & Attributes

•      Strong vendor management and operational judgement, with the ability to troubleshoot on the ground

•      Ability to navigate multi-party governance structures and balance competing stakeholder interests

•      Experience designing governance frameworks, escalation protocols, and monitoring/reporting systems

•      Strong analytical skills and proficiency in data analysis tools (e.g. Excel, Power BI)

•      Excellent stakeholder management and communication skills, including preparing reports for senior management audiences

•      Customer-centric mindset with a strong service orientation

•      Resilient, pragmatic, and collaborative, with a strong sense of ownership and accountability for service outcomes

The successful applicant will be offered a one-year contract in the first instance. Kindly note that only shortlisted candidates will be contacted.

Location: Orchard

Working Hours: 5 days work week, shift required

Salary: Up to $2900 + aws + flexi benefit + staff meals

Our client is a leading international hospitality company. They are seeking an experienced and service-driven Chief Concierge to oversee the daily operations of their Concierge team. This role is responsible for ensuring seamless guest assistance services, maintaining operational excellence, and leading a team dedicated to delivering personalised and memorable hospitality experiences.

Key Responsibilities

Concierge Operations & Guest Services

• Manage the day-to-day operations of the Concierge department, ensuring smooth and efficient service delivery.
• Oversee guest requests relating to transportation, luggage handling, restaurant reservations, local recommendations, and special arrangements.
• Ensure all Concierge services are delivered in accordance with hotel standards and guest expectations.
• Maintain a strong presence within the lobby to engage with guests and support operational needs.
• Ensure VIPs, repeat guests, and long-stay guests receive personalised attention and service.

Guest Experience & Service Excellence

• Anticipate guest needs and provide tailored recommendations on dining, attractions, entertainment, and local experiences.
• Handle guest feedback, concerns, and special requests professionally and effectively.
• Ensure seamless coordination of airport transfers, transportation bookings, and other guest arrangements.
• Maintain comprehensive knowledge of local attractions, events, and hospitality offerings to enhance the guest experience.

Team Leadership & Development

• Lead, coach, and develop the Concierge team to consistently deliver outstanding service.
• Conduct daily briefings, provide operational guidance, and ensure effective communication within the department.
• Manage team scheduling and manpower allocation to meet business demands.
• Monitor team performance and provide ongoing coaching and support.
• Uphold professional grooming, presentation, and service standards across the team.

Operations & Coordination

• Work closely with Front Office, Housekeeping, F&B, Engineering, and other departments to ensure smooth guest experiences.
• Ensure accurate communication of guest preferences, requests, and operational updates.
• Oversee concierge records, guest information, and departmental documentation.
• Ensure concierge resources, systems, and processes remain updated and effective.

Compliance & Safety

• Ensure compliance with hotel policies, procedures, and brand standards.
• Adhere to safety, security, and emergency response protocols.
• Ensure proper handling of guest belongings and confidential information.
• Maintain a professional, safe, and guest-focused environment at all times.

Requirements

• Diploma or higher qualification in Hospitality Management or a related discipline.
• Minimum 3–5 years of experience in Concierge, Guest Services, or Front Office operations, including at least 2–3 years in a supervisory role.
• Strong knowledge of Singapore's attractions, dining scene, transportation network, and hospitality offerings.
• Excellent communication, interpersonal, and guest relations skills.
• Proven leadership ability with experience managing and developing teams.
• Strong organisational skills and ability to manage multiple priorities in a fast-paced environment.
• High level of professionalism, integrity, and attention to detail.
• Fluent in English; additional language skills are an advantage.
• Willingness to work shifts, weekends, and public holidays.

Interested candidates kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Search Avenue Pte Ltd

EA License No.: 25C2695

EA Registration No.: R25157669 [Amanda Wee]