Total 52 Manager job vacancies in Subang Jaya

Get to Know the Team

The Collections team is a new team responsible for handling the recovery of repayment obligations post disbursal. We protect portfolios and keeping good relationships with customers/partners.

Get to Know the Role

• As the Team Leader for the MY & SG collection team, you'll foster client relationships, manage loan commitments, follow our policy, and handle loan default inquiries.
• You will lead agents, collaborate with external agencies, aim to meet set OKRs, and comply with standards. You'll pioneer new procedures, boost collaboration and productivity.
• You will report to the Head of Lending Collections and be based in Petaling Jaya, working onsite.

The Critical Tasks You Will Perform

• You will manage the daily operations of the MY and SG collections team, ensuring efficient resolution of customer accounts promptly.
• You will develop and implement strategies to improve collections processes, reduce bad debt, and increase repayment rate.
• You will collaborate with multiple teams to resolve issues affecting collections performance.
• You will analyse data to identify trends, opportunities, and challenges, and develop relevant recommendations.
• You will ensure internal and external compliance with regulatory requirements, industry standards, and company policies.
• You will manage budgets, forecasts, and resource allocation plans to support collections operations.

Get to Know the Team

We are the strategic engine behind Grab's Lending business, using data, technology, and trust to redefine financial services and guide financial inclusion across Southeast Asia. Our purpose is to unlock socio-economic empowerment for SMEs and entrepreneurs by building, rolling out, and commercializing innovative lending products across our regional markets. We are a high-impact and data-driven team that values rigorous analysis and effective execution. Join us to directly influence a core Grab product and improve the lives of millions.

Get to Know the Role:

You will support lending strategy end to end, from product and feature ideation and partnerships to regional rollout and user growth. You will work across multiple projects and countries in SME Lending. If you are passionate about building financial services and seeing your strategies create tangible impact, this role is for you.

You will report to the Manager, Regional SME Lending and be based in our Petaling Jaya office onsite.

The Critical Tasks You will Perform:

Regional Digital Lending Strategy

• Develop the strategic roadmap for AI-driven digital SME lending solutions across the region and multiple ecosystem-based credit products
• Advise management on key issues (e.g., strategic initiatives, business plans, major investments) through clear framing, systems-level thinking, and rigorous analysis of the SME financing landscape.
• Lead assessments and feasibility studies for new SME lending product introduction, geographic business growth, commercial ventures and strategic partnerships relevant to SME credit and financing.

Business Intelligence and Monitoring

• Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
• Lead the daily monitoring of key lending metrics, highlight areas of strength and improvement and independently drive changes working with the country teams

AI, Data & Decisioning Enablement

• Champion the use of AI, machine learning, and analytics to enhance credit assessment, fraud detection, pricing and risk segmentation, customer targeting, and portfolio optimization by collaborating with data science and risk teams
• Optimize customer journeys by orchestrating digital processes and technology integration across the lending journey, ensuring seamless and efficient experiences for customers and internal users.

Market and Project oversight

• Collaborate with local country teams to execute go-to-market strategies and establish partnerships across various markets.
• Execute key strategic projects, from identifying issues, analysing data and trends, working cross-vertical, with the purpose of generating insights and relevant business recommendations.

Get to Know the Team

We are the strategic engine behind Grab's Lending business, using data, technology, and trust to redefine financial services and guide financial inclusion across Southeast Asia. Our purpose is to unlock socio-economic empowerment for SMEs and entrepreneurs by building, rolling out, and commercializing innovative lending products across our regional markets. We are a high-impact and data-driven team that values rigorous analysis and effective execution. Join us to directly influence a core Grab product and improve the lives of millions.

Get to Know the Role

You will support lending strategy end to end, from product and feature ideation and partnerships to regional rollout and user growth. You will work across multiple segments and countries in Grab Lending with a clear path to become a regional product strategy subject matter expert or a commercial lead in a specific market; if you are passionate about building financial services and seeing your strategies bring tangible impact, this role is for you. You will report directly to the Head of Retail Lending and Lending Strategy with high visibility to key decision makers, and this is an onsite role based in Petaling Jaya.

The Critical Tasks You Will Perform

Assist with Regional Strategy Development

• Define, develop and help refine Lending's overall strategy and goals
• Provide inputs and advise the management team on key issues (e.g. strategic initiatives, business unit level plans, and major investments) based on clear issue framing, systems-level thinking and rigorous analyses.
• Lead assessments and feasibility studies for new product introduction, geographic business growth, commercial ventures and key strategic partnerships

Business monitoring and insights

• Design market intelligence metrics and performance measurement dashboards to monitor ongoing performance of Lending's portfolio of businesses
• Lead daily monitoring of key lending metrics, highlight areas of strength and improvement and independently guide changes working with the country teams
• Assist Lending leadership in periodic review and reporting of business performance (Exco level, Board level documents)

Business owner support - Driver Lending

• Work with the Driver Lending segment lead to rollout products and partnerships across markets collaborating with country leads and country teams
• Bridge business opportunities with product development with a grasp of business imperatives and a clear understanding of technology and regulatory framework's possibilities and/or limitations.
• Lead and execute key strategic projects, from identifying issues, gathering information from multiple sources, analysing data, and interpreting patterns, and trends with the purpose of generating insights about the market
• Travel once a quarter to support our colleagues across the region

About the job

The job involves serving as a Subject Matter Expert to manage assigned technical Property-related matters in Ikano Retail (Southeast Asia and Mexico regions). The focus is to ensure the efficient and effective operations of our properties, adhering to standards and objectives. Responsibilities include overseeing maintenance, long-term planning, implementing innovative solutions, promoting operational excellence, coordinating climate transition initiatives, and collaborating with the Expansion team for new properties.

Your assignment

The role will be based in Malaysia and serve as a Subject-Matter-Expert in Property-related matters within the Region. We're seeking a mature, independent and skilled Property Management Specialist to represent our team on Property-related committees and working groups in the region.

Strategic Planning and Global Delivery:

• Deliver annual Objectives and Main Actions for the Asset & Property Management team worldwide.
• Lead and support the planning and execution of Climate Transition Plan initiatives in the region.
• Collaborate with stakeholders for planning, financing, and execution of different Property & Sustainability initiatives.

Property Management and Innovation:

• Ensure lifelong property management prioritising safety, compliance, and improvements.
• Lead and coordinate Unit FMs to ensure the execution of Property Management services.
• Drive regional implementation of Property Management innovations and digital solutions.

Operational Excellence and Maintenance:

• Foster operational excellence and maintain properties in "shape as new" condition.
• Oversee forecasts, budgets, 5/10-year rolling property plans, and related tasks across all sites.
• Collaborate with the Expansion team in the design and handover of new properties.
• Conduct annual Property reviews and periodic audits for compliance, efficiency, and quality.
• Drive country-based regional frameworks and service agreements for efficiency and cost management.

Communication and Reporting:

• Ensure awareness of Property frameworks, guidelines, and tools among stakeholders.
• Ensure Monthly KPIs Reports are delivered from each Unit and contribute to ongoing development.

Team Development and Support:

• Support Unit FM team's competence, performance, resource management, and succession planning.
• Provide training and workshop support for Unit FMs and stakeholders in the Region.

Emergency Management and Cultural Integration:

• Support crisis and emergency management, including contingency plans and mitigation.
• Cultivate an IKEA culture embracing diversity among co-workers and customers.

Ad-hoc Tasks and Project Management:

Handle exciting ad-hoc tasks and projects as part of a dynamic team.

Get to Know the Team

The Performance Marketing team is a team responsible for integrated media activities for all businesses and products of Grab. We support the brand's effort to make Grab as the brand of first choice for travel, deliveries and financial needs.

Get to Know the Role

Grab's Paid Media Team is a team of integrated media experts and marketers who are passionate about their work. This team leads both traditional and strategic dynamic device buying channels to grow our market reach and re-engage with existing users. It uses internal user operation levers and internal traffic management products to improve user acquisition efficiency. Additionally, it deep dives into the full converting funnels to uplift channel efficiency during each iteration cycle.

We are looking for an Integrated Media Lead to architect regional growth strategies across our diverse portfolio (including activities outside of Southeast Asia). This is a unique, career-defining role where you will sit between Consumer Full-Funnel Marketing and B2B Growth for our technology and data solutions.

You are a strategist who can seamlessly pivot from high-volume, mass-reach consumer campaigns to high-intent, account-based B2B lead generation. You will be responsible for orchestrating 360-degree media campaigns. You will also manage substantial regional budgets. Additionally, you will lead external agencies to ensure our media presence, across both digital and traditional touchpoints, is performing at a world-class level.

Reporting to the Regional Paid Media Lead, your key responsibilities include but not limited to the below.

The Critical Tasks You Will Perform

• Integrated Media Strategy & Budget Governance
  • Dual-Track Orchestration: Design and champion integrated media strategies for both B2C (user acquisition/retention) and B2B (lead generation/brand authority) verticals.
  • 360° Vision: Bridge the gap between offline (OOH, Traditional) and online channels to ensure a cohesive brand narrative across the full consumer and business journey.
  • Establish BAU (Business As Usual) investment benchmarks and regional KPIs, ensuring you allocate capital to the highest-impact channels.
  • GTM Excellence: Partner with Country Teams to launch regional campaigns, providing the strategic roadmap for audience segmentation, media mix, and funnel optimization.
• Media Operations and Channel Mastery
  • Channel Calibration: Lead the automation and optimization of paid channels (Social, Programmatic, Search, etc.) maintaining high conversion quality.
  • Audience Targeting: Develop audience-targeting frameworks that cater to the broad consumer app user and the niche B2B decision-maker.
  • Technical Integrity: Partner with tracking and product teams to implement robust measurement best practices (MMPs, GTM, DCM) ensuring a seamless and transparent data flow.
• Data-Driven Growth & Holistic Measurement
  • Experimentation Culture: Lead a rigorous, region-wide A/B testing roadmap across ad formats, landing pages, and creatives to uplift CTR and conversion efficiency.
  • Analytics and Visualization: Collaborate with the Insights & Analytics team to build unified dashboards that provide real-time visibility into regional media performance and Return on investment.
  • Post-Campaign Intelligence: Deliver deep-dive "Look Back" assessments after major launches, extracting applicable intelligence to empower and upskill local teams.
• Strategic Stakeholder & Agency Leadership
  • Agency Management: Lead the relationship with external media agencies and partners, evaluating workflows and negotiation strategies.
  • Be the primary link between Marketing Comms, Sales, Product, and Tech teams. Ensure that all ad assets are aligned with our goals.
  • Regional Capability Building: Develop internal guides and training materials to inspire a culture of excellence and local ownership across our regional offices.

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

We are looking for a General Manager, Malaysia to spearhead YouTrip's entry and growth in the Malaysian market, owning the full P&L, strategy and execution of YouTrip in Malaysia. 

Reporting to the Chief Operating Officer of YouTrip, this will be an exciting and rare opportunity for candidates with strong entrepreneurial spirit to work closely with the C-Suite & Leadership team to explore, launch, and grow our business in Malaysia. This role is pivotal in shaping YouTrip's presence in a new market — from conducting foundational market research and navigating the licensing landscape, to building a high-performing local team and driving commercial growth.

You Will

• Explore and evaluate market opportunities and competitive landscape in Malaysia
• Assist in the licensing and regulatory workstream, working closely with the Legal & Compliance team to manage submissions to relevant authoritiesLead and own the business growth and P&L of Malaysia, through the ownership strategic roadmap of the business
• Own the product roadmap for Malaysia together with Product & Engineering to identify big bets and localisation opportunities specific to the Malaysian market
• Drive business growth by leading bespoke marketing campaigns and striking marquee partnership deals tailored to the Malaysian market
• Develop a deep understanding of the fintech landscape in Malaysia and constantly identify new business growth opportunities
• Build, lead, and develop a high-performing local leadership team in Malaysia
• Reporting to the Chief Operating Officer of YouTrip, identify and drive cross-functional and/or cross-country initiatives for business growth

• Entrepreneurial Self-starter & Hustler - You are not afraid to get your hands dirty with a "whatever it takes" mindset and no job is too little for you. You strive for the best in everything you do, and understand the importance to influence your team to do the same to push for performance in a high paced environment
• Experienced Commercial Leader - You have at least 10 years of senior team leadership roles in a fast-paced environment, and proven track record in multiplying business revenues. Experience in Consumer Products and/or Marketing in Malaysia are preferred. Experience in Fintech or Financial Institutions space (B2C and/or B2B) will be a strong plus
• Market Entry & Research Expert - You have hands-on experience leading market entry initiatives, including structuring and executing market research frameworks, synthesising competitive intelligence, and translating insights into actionable go-to-market strategies. Prior experience launching a product or business in Malaysia is a strong advantage
• Licensing & Regulatory Navigator - You have working knowledge of Malaysia’s financial services regulatory environment, including familiarity with BNM’s licensing frameworks (e.g. Payment Services Act or its equivalent). You are comfortable engaging regulators, managing licensing submissions, and coordinating with legal and compliance teams to navigate complex approval processes
• Consumer Behavior Expert - You may not come from a research background but you believe in your cultural understanding of consumer preferences in Malaysia, backed by market insights, to localise our product and GTM strategy in Malaysia
• Travel and Payment Enthusiast - Nothing is more important than being passionate about the industry that we will be about to build together! Look forward to hearing your travel stories

The After Sales Service Manager is responsible for driving the strategic direction and operational excellence of the after-sales service function. This role encompasses the development and execution of comprehensive service strategies, team leadership, and cross-functional collaboration to ensure superior customer satisfaction and business performance.

**Key Responsibilities:**

• Develop and execute after-sales service strategies, including service network optimization, quality assurance, spare parts management, warranty program administration, and customer loyalty initiatives.
• Lead, mentor, and manage service teams to consistently achieve service level agreements and performance targets.
• Monitor and enhance customer satisfaction through key metrics such as Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores, while implementing effective complaint resolution protocols.
• Collaborate with sales, marketing, and logistics departments to align after-sales operations with organizational business objectives.
• Oversee budgeting and financial management for service operations to optimize resource allocation and profitability.
• Ensure full compliance with Bosch regulations, industry standards, safety requirements, and quality control procedures.
• Conduct comprehensive analysis of service data to identify operational trends, implement process improvements, and minimize downtime and recurring issues.
• Cultivate and maintain strategic relationships with key service partners and network providers to enhance service delivery capabilities and resolve escalated customer concerns.
• Generate detailed performance reports on service metrics, including critical KPIs such as average service time, rejection rates, and after-sales revenue generation.