Total 4 Manager job vacancies in Quezon, National Capital Region

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

Job Summary:
The Key Account Manager (KAM) is responsible for managing and growing strategic franchise accounts while driving lead generation and conversion within the food and beverages sector. This role focuses on building strong client relationships, ensuring franchise success, and identifying new business opportunities to expand the company’s footprint.

Key Responsibilities:

• Manage and nurture relationships with key franchise partners and accounts to ensure long-term success and satisfaction
• Serve as the primary point of contact for franchisees, addressing concerns, resolving issues, and ensuring alignment with brand standards
• Identify, qualify, and convert new leads into franchise opportunities or business partnerships
• Develop and execute account plans to drive sales growth, market penetration, and profitability
• Monitor franchise performance metrics and provide actionable insights and recommendations
• Collaborate with internal teams (marketing, operations, finance) to support franchise growth and campaign execution
• Conduct regular business reviews with franchisees to assess performance and identify improvement areas
• Ensure compliance with company policies, operational standards, and brand guidelines
• Track market trends, competitor activities, and customer preferences to identify new opportunities
• Prepare sales forecasts, reports, and account performance updates for management

Key Responsibilities:Develop and implement quality assurance frameworks, policies, and procedures.Monitor and evaluate customer interactions using QA tools and sentiment analysis platforms.Lead a team of QA analysts and supervisors, providing coaching and performance feedback.Collaborate with operations and training teams to address quality gaps and improve agent performance.Analyze quality metrics and trends to identify root causes and recommend corrective actions.Ensure compliance with client requirements, industry standards, and data privacy regulations.Present quality performance reports and insights to senior leadership.Drive initiatives related to customer satisfaction, process improvement, and compliance.Support calibration sessions and client audits.Lead implementation of advanced QA tools including sentiment analysis and AI-driven monitoring

We are currently seeking a Security Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.

Skills and Experience:  

As a Security Manager, you bring a heightened sense of vigilance, a commitment to maintaining a secure environment, and a passion for ensuring the safety of our guests and staff to our dedicated Security Team. Your role is crucial in upholding the highest standards of security and safeguarding the well-being of everyone within our hotel premises.

• Supports the smooth running of the safety & security department, where all aspects of safety & security are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where safety & security initiatives & hotel targets are achieved.
• Manages the maintenance team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.