Total 504 Manager job vacancies in Happy Valley

We are looking for a high-energy, data-obsessed Programmatic Account Manager to own the end-to-end performance of our advertising ecosystem. In this dual-facing role, you will act as the "engine room" of our marketplace, optimizing DSP bidding strategies while maximizing yield for our SSP partners.

This is not just an execution role; we need a strategic thinker with a strong sense of ownership who can navigate technical complexities and turn raw data into revenue growth.

Role & Responsibilities:

• Account Operation: Onboard the DSP and SSP accounts, set the traffic based on the client’s requirements.

• Data Analysis & Optimization: Dive into auction data to find "hidden gems." Match the right demand with the right supply to ensure revenue growth.

• Data-Driven Troubleshooting: Proactively monitor the daily and hourly bidding report. Use your "data-detective" skills to identify discrepancies, technical bottlenecks, or drop-offs before they impact revenue.

• Financial Coordination: Complete the monthly reconciliations for your accounts, ensuring our global partners are settled accurately and on time.

• Strategic Input: Act as the bridge between clients and Product teams to advocate for new features and platform improvements.
  

Job Requirements:

• Educational Background: Bachelor’s degree or above (Open to all majors; STEM or Business preferred).

• Data Sensitivity: You don't just "look" at spreadsheets; you interrogate data. You are proficient in data analysis and can draw actionable insights from millions of rows of data.

• Language: Professional fluency in English and Mandarin. You’ll be communicating with international and Chinese partners daily.

• Communication: You can explain your thoughts clearly and logically, whether in a report or a meeting.

• Ownership & Self-Drive: You treat the platform as your own business. You don't wait for instructions—you identify problems and solve them proactively.

• Industry Passion: A genuine interest in the digital advertising ecosystem and a desire to learn about OpenRTB and Programmatic ads.

Job Description & Requirements

Position Summary

The Key Account Executive / Assistant Manager manages and grows key modern trade and e-commerce accounts within the FMCG category. This role oversees major retail partners including DFI Retail Group and selected online platforms. The incumbent drives sales growth, expands distribution, optimizes promotions, and ensures operational excellence while building strong customer partnerships.

Key Responsibilities

Account Management
Serve as the main contact for buyers and category managers. Build collaborative relationships to support sustainable growth and alignment. Conduct regular reviews and resolve commercial or operational issues promptly.

Sales & Business Development
Understand category dynamics, shopper behavior, and account performance to identify growth opportunities. Execute joint business plans to achieve sales targets and KPIs. Improve sales value, volume, and distribution while securing new listings and strengthening visibility.

Trade & Commercial Execution
Negotiate pricing, trade terms, and promotional activities in line with company guidelines. Plan and execute promotions to maximize sell-through and ROI. Partner with marketing team to ensure effective campaign and launch execution.

Operations & Forecasting
Manage daily operational matters including order coordination and promotion execution. Work with supply chain teams on accurate forecasting and optimal stock availability.

Performance & Analysis
Track sales, inventory, and promotional performance. Monitor competitor activities and market trends. Prepare reports and insights to refine account strategies.

Requirements

Diploma or bachelor’s degree in business or related field.
2–4 years of relevant experience preferred.
Strong analytical, negotiation, and relationship skills.
Self-motivated.
Proficient in Microsoft Excel and PowerPoint.

Your role :

Do you want to proactively go the extra mile with us to help clients? Are you focused on the details, even when under pressure?

We’re looking for a Client Account Manager (CAM) to:

• support our private bankers known as Client Advisors in our Southeast Asia desks in Singapore to deliver exceptional client service and experience (our assistant private bankers are called CAMs)

• be point-of-entry contact for clients with account queries or orders, stock orders, payments, etc.

• assist with account opening, onboarding, due diligence and monitoring activities

• support with documentation for client meetings, investment proposals and the like

• collaborate with colleagues to ensure that all client accounts comply with legal, compliance and regulatory requirements

Your team :

You’ll be working in our Global Wealth Management business division in Singapore. Our role is to manage, preserve and grow the wealth of our clients in APAC.

Your expertise :

• at least 3 years of assistant relationship manager experience preferably in a private bank or in a supporting role including in private banking operations

• financial services experience, ideally within a client facing team

• unyielding attention to detail, even when under pressure

• team player that remains calm while managing conflicting priorities

• works with absolute discretion, tactfulness and adaptability to changing demands

• additional languages including Mandarin, Cantonese and Japanese are advantageous to serve our clients in the region

For more information about how UBS processes your data including how we protect your data, your rights in respect of your data and contact details of the Group Data Protection Office, please refer to the UBS Candidate Privacy Notice here.

Your role :

Do you want to proactively go the extra mile with us to help clients? Are you focused on the details, even when under pressure?

We’re looking for a Client Account Manager (CAM) to:

• support our private bankers known as Client Advisors in our Southeast Asia desks in Singapore to deliver exceptional client service and experience (our assistant private bankers are called CAMs)

• be point-of-entry contact for clients with account queries or orders, stock orders, payments, etc.

• assist with account opening, onboarding, due diligence and monitoring activities

• support with documentation for client meetings, investment proposals and the like

• collaborate with colleagues to ensure that all client accounts comply with legal, compliance and regulatory requirements

Your team :

You’ll be working in our Global Wealth Management business division in Singapore. Our role is to manage, preserve and grow the wealth of our clients in APAC.

Your expertise :

• at least 3 years of assistant relationship manager experience preferably in a private bank or in a supporting role including in private banking operations

• university degree or institute of higher education, with valid CACS Papers 1 and 2 to be licensed for the role

• financial services experience, ideally within a client facing team

• unyielding attention to detail, even when under pressure

• team player that remains calm while managing conflicting priorities

• works with absolute discretion, tactfulness and adaptability to changing demands

• additional languages including Mandarin, Cantonese and Japanese are advantageous to serve our clients in the region

For more information about how UBS processes your data including how we protect your data, your rights in respect of your data and contact details of the Group Data Protection Office, please refer to the UBS Candidate Privacy Notice here.

Job description

• Assign with and manage/service a diversified portfolio of clients providing statutory auditing services and to co-lead/lead the engagements.
• Involved in budgeting process to prepare forecasts billings and collections on a regular basis.
• Perform significant risks assessment and audit procedures according to an audit plan.
• Assess audit evidence to derive at conclusions in response to audit objectives.
• Analyse matters arising from audit with Audit Leader/Partner.
• Ensure proper audit documentation and file quality.
• Responsible for audit engagements’ quality, delivery, and budget.
• Provide professional development trainings and manage the team performance.
• Maintain client relationship and development a long-term partnership.

Job requirement

• Have at least a Degree in Accountancy/Accounting/Finance or equivalent
• Have at least 4 years of relevant experience
• Knowledge of International Financial Reporting Standards, Singapore Financial Reporting Standards, relevant statutory rules and good understanding in the regulatory compliance and procedures.
• Have a positive attitude, great communication skills, an analytical mind, problem-solving skills, leadership qualities, ability to work independently as well as an effectively team player.

Part of the Global Product Group Organisation, the International Equity Asset Class Product Management team works across the Investments, Global Distribution, and Global Product leadership teams to maximize the breadth and impact of our international equity product suite.  The International Equity Asset Class Product Manager is part of a team of ten located across the London and Baltimore offices, reporting to the Head of International Equity Product Management, and responsible for leading product strategy, development, and management across T. Rowe Price’s International Equity Division. The Product Manager’s key responsibility is conducting market, competitor, and internal analysis to draw out actionable insights to support the team’s initiatives in international equity product strategy, development, and management.

Role Summary

TheProduct Manager conducts a wide variety of complex research on market trendsand competitors using internal as well as external databases and resources tobenchmark and report on international equity product strategy, management,development, and positioning. The Product Manager is a key contributor to thedevelopment of the international equity product road map and product healthchecks for individual strategies.  The Product Manager conductscompetitive, market, and/or financial analyses to gain breadth and depth ofknowledge in relevant international equity categories, including global,international ex-US, emerging markets, developed region/country and developing region/country. 

The role is involved with many ad-hoc projects that have firm-wide impact and frequently interacts with senior professionals in Investments, Global Distribution, Operations and the Global Product Group and requires a high degree of collaboration and well-developed communication skills, both written and verbal. Whilst the focus is on the international equity product suite, the Product Manager is expected to collaborate with other market research &product managers globally to exchange best practices and to ensure greater leverage and coordination across the enterprise. The team serves as the voice of product for the International Equity Division within the broader Global Product Group.

Principal Responsibilities

• Conducts product development and enhancement activities for a variety of existing T. Rowe Price international equity products. Applies strong market knowledge and understanding of operational and regulatory constraints. Establishes relationships with operations, technology, risk, compliance, legal, etc., to ensure requirements are met during the product development, enhancement, delivery, strategy, and planning processes.
• Collaborates with investment, distribution, and product teams to identify the business case for new and existing T. Rowe Price international equity offerings globally. Conducts analyses on client segments, competitive landscape, market and regulatory developments, and industry environment. Demonstrates comprehensive knowledge of international equity strategies, the marketplace, client needs, and the operational/regulatory environment.
• Maintains existing international equity road maps and updates and conducts new health checks through data analysis on market/competitor and engagement with many internal stakeholders.
• Serves as a subject matter expert, acting as a point of contact for internal inquiries about various international equity strategies.
• May provide guidance to more junior associates within Global Product and throughout the organization. Provides high-level assistance and coverage to product directors and serves as backup to other product managers within the team as needed.

SKILLS/ QUALIFICATIONS

• Bachelor's degree or the equivalent combination of education and relevant experience

• 5+ years of total relevant work experience

Shape the future of the organisation by leading high-impact strategic initiatives and driving data-informed decisions. This role offers a unique opportunity to work closely with senior leadership while influencing business direction and operational excellence.

Key Responsibilities

• Lead end-to-end strategic planning initiatives within the organisation
• Develop, evaluate, and execute strategies to enhance performance and drive sustainable growth
• Conduct in-depth financial and operational analysis to support key business decisions
• Identify opportunities for optimisation, cost efficiency, and process improvements
• Drive and manage strategic projects, ensuring timely and effective delivery
• Translate insights into clear, actionable recommendations for senior stakeholders
• Prepare and deliver high-quality presentations and reports for executive audiences
• Collaborate cross-functionally to address complex business challenges
• Establish best practices and contribute to continuous improvement initiatives
• Support organisational priorities through strategic and ad-hoc projects

Requirements

• Bachelor’s Degree in a relevant field
• Strong analytical thinking with the ability to interpret complex data
• Proven project management capabilities with strong organizational skills
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Effective communication skills with confidence in engaging stakeholders

Interested applicants, please send your updated resume to leonleong@recruitexpress.com.sg (Subject: Corporate Strategy & Planning Manager)

Leon Leong De Cong
EA Personnel No: R1551708
Recruit Express Pte Ltd
EA License No: 99C4599

The Opportunity

• This is an exciting opportunity to work for one of the leading banks
• 12months contract
• It is an opportunity for a Regional Wealth Management Project Manager (Up to 7.5k | Bank) to  join the team and play a pivotal role in shaping the team's strategy towards Global Wealth Management anchored in Wealth Continuum, Wealth Connectivity and Operating Model transformation
• You are required to support global wealth initiatives through cross-segment, cross-market coordination, analysis and reporting throughout the customer journey.

The Job

• Regional Orchestration of Wealth Continuum & Wealth Connectivity Agenda: Facilitate alignment across segments and markets by ensuring common understanding of initiative objectives, customer journeys, operating requirements, and dependencies
• Execution of Wealth Continuum & Wealth Connectivity Initiatives: Partner with regional and in-market stakeholders to support the end to end launch readiness of cross-segment and cross-market initiatives, including coordination across segments and markets aligned to ensure timely and consistent execution
• Real-time client level dashboards, control tower & MIS reporting: Solutionise and deliver real-time client dashboards from leads to accounts opened including interim steps across segments and markets; partner with Regional Wealth Data Chapter and Regional Finance teams to translate dashboards into monthly control towers and MIS for senior management consumption
• Traction & Gap analysis: Work closely with various regional and in-market stakeholders including frontline across segments and markets to monitor status of clients. Analyse and highlight key points for process improvement
• Work flow work bench: Partner with Regional Platforms to define requirements to automate and deliver work flow work bench that is fit for purpose across segments and markets
• Ad-hoc analysis: Support additional ad-hoc analysis from key stakeholders

The Talent

• Minimally 3-5 years of experience in wealth management, banking/ wealth management operations or client servicing support and project/program management
• High attention to detail and proven accuracy in large volume of data reporting
• Ability to generate insights beyond showcasing upward and downward trends
• Strong collaborative skills and proven ability to work with significant number of regional and in-market stakeholders
• Strong working knowledge of Microsoft: SharePoint, Excel and PowerPoint
• Able to follow structured SOPs, maintain data discipline, and manage multiple requests in parallel
• Strong controls mindset in terms of data privacy, governance and need-to-know principles
• Must be ok dealing with data (extraction, manual entry etc) and working on operational type of work on a daily basis.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
• Email Topic: Apply Regional Wealth Management Project Manager 
• Only shortlisted candidates will be contacted

Amos Tan Jun Han

EA Licence Number: 91C2918

Personnel Registration Number: R23113385

Company Overview

International Cancer Specialists is a cancer screening, treatment, and management centre founded in 2008. We deliver patient-centric care through expert specialists, advanced diagnostics, and compassionate support, driving excellence in oncology services.

Job Summary

Lead ICS’s business development strategy in Singapore to grow patient referrals and brand presence through strategic partnerships, marketing, and community engagement. Collaborate with leadership and teams to expand referral networks and support long-term growth.

Responsibilities

• Develop and execute business development strategies to increase patient referrals and drive sustainable growth in Singapore
• Lead and manage the Business Development team by setting KPIs, monitoring performance, and fostering a results-driven culture
• Build and maintain strategic partnerships with specialists, general practitioners, hospitals, and allied healthcare providers to expand referral networks
• Identify and pursue new growth opportunities, including partnerships with hospitals, insurers, and corporate clients
• Represent ICS at networking events, industry forums, and stakeholder meetings to enhance brand visibility and influence
• Oversee marketing and branding initiatives aligned with business development goals, ensuring consistent ICS brand positioning across all materials
• Collaborate with overseas marketing teams to align digital campaigns with local priorities, guiding social media, SEO, and paid campaign strategies
• Review marketing campaign performance and recommend optimization strategies to maximize impact
• Manage vendor relationships for marketing and branding projects to ensure quality and timely delivery
• Lead community outreach programs to increase ICS brand awareness and engagement among referring doctors and healthcare partners
• Identify and organize educational events, seminars, and partnership activities to support market development
• Analyze market trends and competitor activities to refine business growth strategies and support service expansion initiatives in Singapore

Preferred competencies and qualifications

• Bachelor’s degree in Business, Marketing, Healthcare Management, or related field
• Minimum 3-5 years of business development experience, preferably in healthcare, with at least 2 years in a leadership or managerial role
• Knowledge of the Singapore healthcare landscape, with preference for experience in oncology, specialty care, or private healthcare
• Proven track record in building referral networks and strategic partnerships
• Experience in healthcare marketing and brand positioning
• Strong strategic thinking combined with hands-on execution skills
• Excellent communication, negotiation, and presentation skills tailored to healthcare stakeholders
• Strong analytical, planning, and organizational skills

This role entails strong supporting role to BSAPIC Management and Regional Head Office (RHO) Functions to coordinate within all BSAPIC Functions and GCs to provide high quality financial management reporting to BSAPIC management covering budgets, plans and quick simulations, with specific focus on 27MBP (budget and plan coverage for five years from 2027-2031). This role will first and foremost work closely with the RHO FP&A, RHO Corporate Planning (CP)/ Business Planning (BP) teams, as well as BSJ Finance to ensure smooth progress and connection throughout the roadmap for 27MBP. This position will play a critical role to ensure smooth processes and efficient connection between all the stakeholders, including all departments in the RHO and group company finance, leading towards financial and management reporting for strategic and operational management purposes, and meeting reporting deadlines and requirements to GHO for Quarterly Forecasts, R&O and 27MBP.

Key Responsibilities

·      Coordinate BSAPIC 27MBP enterprise process for budgets and plans covering mid-term to long-term):

• Be up-to-speed and understand reporting requirements from global functions
• Work with RHO FP&A to understand inputs required to develop financial figures, simulations and scenarios
• Propose the appropriate process and level of involvement of Functions and GCs to meet the requirements and drive the discussions with BSAPIC CEO and CFO, and RHO CP towards timely decision making
• Coordinate with all Functions to ensure alignment of process and deadlines, and monitor progress to ensure compliance with plan, and develop revised plans to handle unplanned events or situations
• Work closely with CP, BP, RHO FP&A and RHO Functional teams to plan, arrange and revise if required for appropriate BSAPIC internal reporting and meeting schedules and calendar
• Coordinate with RHO Supply Chain (SC) on timing of inter-SBU/intra-SBU plan revisions for agile and efficient updates, including Factory Cost updates, throughout 27MBPfinancial plan life cycle
• Align with RHO Human Resources (HR) for efficient and accurate reporting for Headcount, Payroll assumptions, Rebuilding items in 27MBP

·       Promote digital transformation for forecasts, budgets and plans (mid-term, long term)

• Contribute to the system development for data driven approach by reflecting the required insight from enterprise perspective
• Develop efficient & effective report that users & CAP management could easily access
• Be core member of Global projects relating to digital transformation for financial planning

·      Design models to provide repetitive quick financial simulation and scenario to support Management with financial impact for determination of action and decision-making:

• For regularly updated factor, including but not limited to volume (both sale and production),RMI, FX assumptions
• Plan and organize updates of factors with BSJ, Functions and GCs as required
• Monitor accuracy of model and identify areas to revise and improve simulation formulas and assumptions

·      Design and improve the BSAPIC R&O process with close coordination with RHOFP&A, CP and Corporate Strategy (CS)

·      Other activities:

• Provide guidance to senior/junior staff to improve capability of finance team
• On request to participate in any projects to improve entity/group companies job functions and processes (e.g. system automation, streamline work procedure, policies etc.)
• Provide guidance and support to group companies Finance
• Liaise and support to RHO accounting team, consolidation team

Job Requirements

• Degree in accountancy/professional accounting qualification or its equivalent
• At least 10-15 years of commercial FP&A and Accounting experience
• MNC experience and exposure, especially working with the APAC region
• Fluent in English writing and communication
• Dynamic personality with positive attitude and self-motivated
• Strong planning skills and well organized
• Team player and proactive attitude

1. Claims Assessment & Decision Making

• Assess and approve personal accident claims accurately within established turnaround
• times, in line with policy provisions and authority limits.
• Evaluate medical, financial and supporting claim documentation, ensuring appropriate
• claim decisions and reserve adequacy.
• Manage claim investigations, including clarification with medical institutions, policyholders,
• and internal stakeholders.
• Review of pending claims to ensure timely resolution and proper closure.
• Identify claim patterns and unusual or inappropriate practices and recommend
• improvements to strengthen claims controls and streamline claim processes.

2. Stakeholder & Customer Engagement

• Collaborate with medical institutions, policyholders, and internal stakeholders to gather
• and clarify clinical information or outstanding requirements.
• Deliver high standards of customer service and strengthen relationships with customers
• and distribution channels.

3. Delivery of Service Excellence

• Provide clear, empathetic communication timely to policyholders, claimants and agents
• medical professionals, and internal stakeholders, making the claims process smooth and
• transparent.

Requirements

• Minimum Diploma or Degree in any discipline
• Preferably with 2 to 3 years of relevant claims administration experience from insurance industry

Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west1@recruitexpress.com.sg
EA License No: 99C4599

Summary:

Reporting to EAM of F&B – Business Development Manager for Food and Beverage is responsible for driving revenue growth, building strong relationships with key clients, and developing strategic sales plans to promote F&B outlets and meet revenue targets. You'll work closely with internal F&B teams to deliver exceptional customer experience, leveraging customer insights and market trends to optimize business performance and exceed client expectations, ultimately driving business growth through effective marketing and sales strategies, integrating online bookings with TableCheck, Simphony, and POS systems, targeting a 15% YoY revenue growth.

Job Description

• Develop and execute sales strategies to meet revenue targets

• Build and maintain relationships with corporate clients, event planners, and other key stakeholders

• Manage customer relationships, ensuring excellent customer satisfaction through effective table management and Symphony systems utilization

• Analyze customer data to identify opportunities for upselling, cross-selling, and improving customer experience

• Collaborate with marketing team to develop promotional campaigns and integrate online business channels (e.g. social media, online ordering, delivery platforms)

• Lead and train F&B team to achieve sales targets and provide excellent customer service

• Monitor and report on sales performance, identifying areas for improvement

• Drive partnerships for festive and seasonal business optimization (e.g., Mooncake, NYE, CNY, Dumpling festivals)

Complete all maintenance works/requests and preventive maintenance tasks timely and according to the established schedule and ensure high quality of finishing work; and report any abnormal conditions noticed with safety related equipment or installation.

• Minimum 3 years of relevant working experience in related field is preferred.
• Qualification in Electrical/Mechanical Engineering and/or Building Management/Facility Management
• Good team player, ability to work with minimal supervision
• Able to work on rotating shifts, weekends and public holiday

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students' English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students' academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Education

• Master's Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years' experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge

THE ROLE: Head of English and Learning Support

The Head of English and Learning Support provides strategic and operational leadership to enhance students’ English language proficiency and academic success across their entire study journey at Kaplan Singapore.

The role focuses on the design, delivery, and continuous improvement of English language support initiatives, including both the preparatory English programs (IGCSE English, pre-degree/pre-diploma students) and ongoing learning support embedded throughout students’ academic programmes. These supports may be delivered in-class and out-of-class, ensuring students are equipped with the language and academic skills required for learning success.

The role also involves overseeing quality assurance, staff management, and the development of targeted learning support strategies aligned with institutional goals and student needs.

Key Responsibilities:

Academic Leadership

• Provide academic leadership for English language development and learning support services across the student population in Kaplan Singapore
• Drive strategic initiatives that strengthen English for Academic Purposes and academic skills for diverse student cohorts.
• Promote innovative, student-centred approaches to language support delivery, both embedded within curriculum and as supplementary support.

Curriculum & Programme Development

• Collaborate with teaching teams to integrate language development into teaching and assessment practices.
• Support faculty in adopting strategies for language-sensitive teaching and cultural-responsive classroom practices
• Collaborate with internal and external partners to enrich curriculum design and teaching materials.
• Promote alignment between programme outcomes and institutional goals.

People & Resource Management

• Lead and support academic staff, including performance reviews, workload planning, and mentoring.
• Facilitate staff development in language pedagogy, English test preparation, and academic skills support
• Ensure optimal use of facilities and resources while maintaining safety and operational efficiency.

Student Experience & Support

• Champion a holistic approach to student learning support, focusing on language proficiency as a key success factor.
• Develop targeted support for at-risk students and those requiring additional language development.
• Monitor and enhance student engagement with English support services

Quality Assurance & Compliance

• Ensure academic activities comply with institutional policies and external accreditation requirements.
• Maintain robust quality assurance processes, including academic audits and ongoing enhancement efforts.
• Support regulatory reviews and monitor key metrics such as enrolment, retention, and class sizes to drive sustainable growth.

General Responsibilities

• Support the implementation of cross-departmental initiatives and strategic goals.
• Deliver teaching duties in line with institutional workload expectations, approximately 200 hours annually.
• Undertake additional duties or projects as assigned by senior leadership.

Qualifications and Skills:

Education

• Master’s Degree in a related discipline. PhD candidates will be given priority consideration.

Minimum Years of Experience

• 10 years’ experience in a multi-cultural setting at a higher educational institution or equivalent.
• A minimum of 3 years managerial experience.

Knowledge, Skills & Abilities

• Strong understanding of curriculum design, academic leadership, and higher education administration.
• Experience with digital learning tools and blended/online delivery modes.
• Proven ability to lead and support academic teams, manage resources, and drive staff development.
• Excellent communication, interpersonal, and people management skills.
• Ability to support change and continuous improvement within an educational setting.
• Awareness of trends and challenges in the private higher education sector, both locally and globally.

Other Information

• Working Hours: Monday to Friday, 9am to 6pm.
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Wilkie Edge