Total 61 Manager job vacancies in Charters Towers City

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

NIQ’s Sales team is focused on growing revenue, finding new business opportunities and market penetration.  Sales is NIQ’s growth engine which is instrumental for the company’s success. 

You will drive sales and renewals for existing accounts in own scope, securing a sales pipeline, developing new revenue opportunities and maintain customer relationships for existing accounts.  

• Drive sales and renewals for existing accounts in own scope securing pipeline, new revenue opportunities and maintain customer relationships. 
• Develop solid and interconnected understanding of customer's industry/business/market/clusters. 
• Partnering with Customer Success and other relevant teams to develop and execute Account Plans and JBPs. 
• Collect, analyze, act-on and escalade as appropriate Voice of Customer feedback. 
• Expand customer network to identify new budget holders. 
• Escalade product needs and trend

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes

Tugas & Tanggungjawab :

• Memastikan seluruh KPI Cabang di lingkup Regionalnya dapat dicapai dengan baik
• Memastikan operasional cabang di Areanya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi kawasan Kelola yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

Syarat :

• Pendidikan terakhir minimum Diploma III
• Memiliki pengalaman bertanggung jawab dalam mengurus cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Leader (Lembaga Keuangan Sistem Grameen Bank / Microfinance diutamakan)
• Dapat menyusun strategi Sales & Marketing sebagai paduan tim untuk mencapai target
• Mempunyai Kendaraan Pribadi dan SIM C

THIS ROLE:

In this role you will primarily be the technical expert responsible for ensuring excellence in complex fund accounting services through expertise and final review authority. You will serves as the ultimate subject matter expert for the team on complex accounting matters, leading technical decisions and process innovations while providing authoritative guidance on sophisticated client portfolios and advanced accounting modules. 

WHAT WILL YOU DO:

• You will review fund accounting reports and other deliverables using prescribed guidelines and guidance
• You will maintain accurate and timely processing of fund accounting transactions and support for the review of fund accounting operations following established procedures  
• You will liaise with internal stakeholders,  addressing queries and issues and ensure compliance with relevant standards, statutory requirements and internal policies         
• You will establish and maintain technical best practices and maintain strong knowledge of client-specific requirements         
• You will drive technical excellence and innovation in the processes an lead the development of technical standards and methodologies within the team 
• You will be responsible for reviewing and maintaining the data accuracy shown in the client reports and/or dashboard 
• You will be responsible for reviewing and maintaining the data accuracy shown in the client reports and/or dashboard 
• You will conduct regular performance reviews and liaise with the manager for the career development discussions of the direct reports 

ADDITIONAL TASKS:

• You will do the final review and sign-off fund accounting activities and calculations and document exceptions and prepare error reports together with review findings, proposing corrective actions and preventive measures· 
• You will coordinate with team under AOS or clients on deadlines and deliverables, planning and assigning workload within the team·         
• You will represent the team in cluster/client meetings and internal discussions and address complex client issues and transactions, making decisions on proper treatments and escalating when necessary·         
• You will review  and approve standard operating procedures before deploying to team members for usage 
• You will monitor and ensure the resolution of all review comments and queries within agreed timeframes 
• You will assists in client onboarding activities and any change request related to the above tasks        
• You will monitors client deliverables as stipulated in the SLAs, as pre-agreed with each client 
• You will stay updated on new methodologies, standards, and regulations, ensuring their application within the team      
• You will review and approve staff scheduling and time management and track work progress through timesheet completion            
• You will participate in required training programs and do cross-functional collaboration within the international organization and with other departments on service delivery 
• You will lead the team in supporting the product development team in any new or updates to fund accounting calculations or dashboards within Cosmos  ensuring relevant documentation (research papers, formulas etc) is in place  
• You will minimize risk to IQ-EQ by ensuring all procedures, checklists and audit requirements are followed and complied by all team members 
• You will provide timely and constructive feedback to your direct report and perform other related duties as assigned for role and business needs

WHAT WE OFFER 

• Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
• Health and wellness support – HMO coverage from Day 1 (with 2 free dependents), life and accident insurance, mental health support, and medical allowances
• Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
• Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
• Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

As a Sr. Associate Manager - Training, you will support the success of training and performance initiatives by assisting in the coordination and delivery of high-quality training programs. Your role helps ensure service excellence and customer satisfaction by working closely with training leadership, operations, and support teams.

Key Responsibilities

• Support the implementation of training programs across new hire and existing employee groups, ensuring alignment with performance and quality standards

• Assist in maintaining regular communication and coordination with internal stakeholders and client contacts regarding training schedules, updates, and outcomes

• Monitor training effectiveness through data analysis and feedback collection; contribute to the development of action plans to address knowledge or skill gaps

• Collaborate with Service Delivery, Quality, Operations Excellence, and other departments to identify performance trends and assist in delivering targeted training interventions

• Participate in planning and deploying training initiatives that support operational goals and business needs

• Support the evaluation of training programs and materials for effectiveness and relevance, and recommend improvements where necessary

• Assist in preparing and delivering reporting updates, performance summaries, and training metrics to internal stakeholders

• Help with onboarding, development, and day-to-day coordination of training team members as assigned, under the guidance of the Training Manager or Senior Leadership

Assistnat Operations Manager is responsible for the professional operational delivery of their allocated physical, digital and hybrid events; features and projects. You will ensure that all are delivered to the highest possible standards and to the satisfaction of all parties involved consistently throughout the year.

 Principal Duties and Responsibilities

• Be the key point of contact for the show teams in all matters on your allocated shows, internal and external
• Accountability for setting, regular forecasting & achieving operational show budgets for allocated events
• Responsibility for successful show management and technical delivery of several physical and digital events throughout the year including features & fully undertaking all related tasks
• Manage production and implementation of show project plans ensuring all operational tasks are carried out on a timely basis according to individual project plans and within deadlines across all your events
• Ensuring all allocated events are working within the company’s H&S, Security & Sustainability guidelines at all times
• Implementation of internal and external Service Level Agreements on all allocated events
• Oversee production and delivery of the show exhibitor manual
• Communicate with suppliers to manage the brief, design, feature production and signage process in co-ordination with show teams and sponsors
• Communicate with suppliers and show teams to manage the brief, design, production and management of Registration areas and overall welcome experience
• Compile post event reports and KPI analysis
• Be the key liaison in Philippines with the relevant venues to ensure we adhere to the correct protocol, and deliver our events on time
• Be a key partner with local suppliers and venues
• Perform any other duties commensurate with the grade and level of responsibility

We are seeking an experienced and dynamic Front Office Manager to lead our front office operations in Brisbane City, Australia. This is a pivotal leadership role where you will oversee all guest-facing operations, manage a talented team, and drive exceptional service standards while maximizing revenue opportunities. As Front Office Manager at Sofitel Brisbane Central, you will play a pivotal leadership role in shaping exceptional first impressions, driving seamless front office operations, and cultivating a high-performing team dedicated to delivering outstanding guest experiences.

• Oversee and manage all front office operations, including reception, concierge, and reservations
• Lead, train, and motivate the front office team to deliver outstanding customer service
• Develop and implement strategies to enhance guest satisfaction and loyalty
• Manage guest complaints and resolve issues promptly and professionally
• Coordinate with other departments to ensure seamless guest experiences
• Monitor and analyse key performance indicators to optimise front office operations
• Ensure compliance with hotel policies, procedures, and industry standards
• Manage front office budgets and financial reports
• Implement and maintain efficient check-in and check-out procedures
• Stay updated on local events and attractions to provide guests with relevant information

• Support team in managing in-market complex customer queries, build apt hypothesis and bring prompt resolution with data support and effective communication.
• Work closely with in-market Consulting, Analytics & Insights team, Operations and Data Science, Global customer Service Centre to ensure all work is connected to client business issues and is delivered according to established timelines and in a way that contributes to driving client outcomes.
• Create an environment to encourage and drive solution mindset and to leverage best practices.
• Enhance servicing efficiencies through planning and execution of client engagement model to attain acceptable client (NPS) satisfaction scores.
• Measure emerging issues and quality trends, flag out areas of improvement on a regular basis, and share with respective teams for improvement.

A Little about You

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with key internal stakeholders and clients matters to you, and that motivates you to take initiatives and continue seeking streamlined approach. Embracing utilization of digital and cloud services. You’re always looking for what’s next. 

Must have good problem solving, decision making & analytical skills.
Manages team performance.
Provide effective coaching and constructive feedback to subordinates.
Performs administrative tasks for Operational support.
Lead teams into achieving metric goals, complete monthly deliverable and tasks 

We are looking for a strategic and entrepreneurial Country Manager to lead and drive the growth of our mobile trading application in Indonesia.

This role is responsible for building the Indonesian market from the ground up, including user acquisition, digital growth strategy, business performance, and team leadership.

The ideal candidate is a strong business leader with proven experience in mobile app growth, digital marketing, and market expansion, with the ability to work in a fast-paced, performance-driven environment.

Proficiency in Mandarin is an advantage, as the role involves working closely with regional leadership and Chinese-speaking stakeholders.

Bachelor’s degree or above

• Minimum 5–12 years of experience in:
• Fintech / trading / financial services or
• High-growth digital platforms (mobile app / e-commerce / tech)
• Proven track record in:
• Building or scaling a market (0→10)
• Driving mobile app growth and user acquisition
• Strong understanding of:
• Digital marketing and performance channels
• Mobile app business models and user behaviour
• Experience in managing and leading cross-functional teams
• Strong analytical, problem-solving, and decision-making skills
• Entrepreneurial mindset with hands-on execution capability
• Excellent communication and stakeholder management skills
• Fluent in Bahasa Indonesia and English is a mandatory

Additional advantages requirements

• Experience in Forex / trading / crypto platforms
• Experience working with regional or China-based stakeholders
• Experience in affiliate / IB (Introducing Broker) business models
• Understand Mandarin-Chinese is preferable

PURPOSE OF THE JOB

The purpose of the job is to achieve maximum sales growth and profitability in the online channel. This is done by:

• Contributing actively to attract and convert more consumers to customers and encourage existing customers to shop more frequently by using and developing home furnishing competence, commercial and communication skills and knowledge of the IKEA Concept.
• Reporting on Online commerce and customer journey elements, metrics, data and to develop actionable insights on a market level.
• Maintaining a strong retail foundation online and align to sales leaders, commercial activities and counterparts in other Ikano Retail markets to share best practice, commercial opportunities and operational excellence. To develop the skills, capabilities, competence and confidence of the Online team in your market.

RESPONSIBILITIES OF THE JOB

• Actively lead the commerciality of the IKEA website, review sales performances and react accordingly in their Market.
• Use the website to understand all the various aspects that affect the customer's online journey. Ensure that website visitors can search, find, choose and buy in an optimal way.
• Continually sales steering on the IKEA website in the most optimal way through their team & across their HFBs, take care of strategic products including 4 Aces and 1 King, and price and volume products so that they are strongly promoted across the website.
• Ensure that the commercial calendar and all agreed promotional activities are properly supported from an E-Commerce perspective by establishing and improving collaborative ways of working within and across functions.
• Optimise presentation and the sorting and filtering of online products to maximise all sales opportunities by being the product range specialist for their HFBs and challenge/support their team in the same process.
• Present the product range online in a commercial way to encourage customers to buy more by making it easier for them to find the right products and solutions.
• Seek and identify business opportunities that will grow sales and improve gross profit by collaborating with Sales Leaders on particular HFBs, analysing market trends and benchmarking with other E-Commerce operations.
• Take ownership, know and work actively with the online product range, monitor performance and continually develop range frame options to ensure sales and profit opportunities are maximised. Report this performance with improvement suggestions to the Country Selling Manager.
• Secure that the agreed product range is visible and buyable on the IKEA website within the agreed lead-time and cost frames for all HFBs in the market. Steer the administration of product change dates in an accurate and timely manner.
• Know the IKEA priorities, the IKEA product range, the national market / competition and understand and monitor national market demographics, the economy, competitors, different consumer’s life at home and shopping behaviours. Reporting and sharing this information across the market.
• Seek feedback from the online customers to learn from their online browsing and shopping experience & share these insights for collaboration on future improvements.
• Give feedback to the team, service office and global matrix on how to improve the online shopping experience by driving changes within the market.
• Coordinate the creation and delivery of all weekly, monthly and bi-monthly reporting, specifically providing insight and analysis across E-Commerce metrics package.
• Line manage & develop a team of 1 web merchandiser and 2 web editors in your market.

Job Summary:
The Key Account Manager (KAM) is responsible for managing and growing strategic franchise accounts while driving lead generation and conversion within the food and beverages sector. This role focuses on building strong client relationships, ensuring franchise success, and identifying new business opportunities to expand the company’s footprint.

Key Responsibilities:

• Manage and nurture relationships with key franchise partners and accounts to ensure long-term success and satisfaction
• Serve as the primary point of contact for franchisees, addressing concerns, resolving issues, and ensuring alignment with brand standards
• Identify, qualify, and convert new leads into franchise opportunities or business partnerships
• Develop and execute account plans to drive sales growth, market penetration, and profitability
• Monitor franchise performance metrics and provide actionable insights and recommendations
• Collaborate with internal teams (marketing, operations, finance) to support franchise growth and campaign execution
• Conduct regular business reviews with franchisees to assess performance and identify improvement areas
• Ensure compliance with company policies, operational standards, and brand guidelines
• Track market trends, competitor activities, and customer preferences to identify new opportunities
• Prepare sales forecasts, reports, and account performance updates for management

About the job

Award - The Best FinTech Trading Platform of The Year 2019.

Zeal group of companies (collectively Zeal Group) is a business portfolio of the parent company Zeal Holdings Limited, comprising regulated financial institutions and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology.

We are a people-focused business, and our team of 400+ professionals globally is dedicated to maximizing the success of our employees and customers. With a global presence in 8 countries across Asia, the Middle East, & Europe with 22 offices internationally. The estimated monthly trading volume averages USD 100B, which is executed by over 100,000 retail investors, professional traders, and financial institution clients.

ZFX is licensed as a Securities Dealer by the Financial Services Authority of Seychelles.

Overview:

We are looking for a strategic and entrepreneurial Sales & Digital Marketing Manager to lead and drive the growth of our mobile trading application, Traze, in Vietnam.

This role is responsible for building the Vietnam market from the ground up, including user acquisition, digital growth strategy, business performance, and team leadership.

The ideal candidate is a strong business leader with proven experience in mobile app growth, digital marketing, and market expansion, with the ability to work in a fast-paced, performance-driven environment.

You will work closely with regional leadership and Chinese-speaking stakeholders; therefore, Mandarin proficiency is essential.

Principal Accountabilities

• Develop and execute the Vietnam market entry and expansion strategy for Traze
• Build and drive full-funnel digital growth strategy, including:

￮ User acquisition (paid media, affiliates, KOLs)

￮ App install and activation (KYC, deposit, trading)

￮ Retention and user lifecycle management

• Own and manage key business metrics including:

￮ User growth

￮ Trading volume

￮ Revenue and profitability

• Work closely with Group Product teams to:

￮ Localise the mobile app for Vietnam market

￮ Improve user experience and conversion funnel

• Conduct in-depth market research and competitor analysis to refine business strategy
• Build, lead, and scale the local team across growth, marketing, and operations
• Establish and manage local partnerships, affiliate networks, and business channels
• Collaborate with regional and global stakeholders to align business direction and execution
• Ensure effective operational processes, governance, and compliance standards are in place
• Manage and approve regional budget (OPEX) and resource allocation

Key Competencies & Qualifications

• Bachelor’s degree or above
• Minimum 5–12 years of experience in:

￮ Fintech / trading / financial services or

￮ High-growth digital platforms (mobile app / e-commerce / tech)

• Proven track record in:

￮ Building or scaling a market (0→10)

￮ Driving mobile app growth and user acquisition

• Strong understanding of:

￮ Digital marketing and performance channels

￮ Mobile app business models and user behavior

• Experience in managing and leading cross-functional teams
• Strong analytical, problem-solving, and decision-making skills
• Entrepreneurial mindset with hands-on execution capability
• Excellent communication and stakeholder management skills

Language Requirements (Critical)

• Fluent in Vietnamese and English
• Mandarin Chinese is preferable

Additional Advantages

• Experience in Forex / trading / crypto platforms
• Experience working with regional or China-based stakeholders
• Experience in affiliate / IB (Introducing Broker) business models

Working Conditions

• Based in Vietnam
• Full-time position
• Ability to work under pressure in a fast-paced environment

1. About the job

Award - The Best Fintech Trading Platform of The Year 2019

Zeal Group of companies (collectively Zeal Group) is a business portfolio of the parent company Zeal Holdings Limited, comprising regulated financial institutions and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology.

We are a people-focused business, and our team of 400+ professionals globally is dedicated to maximizing the success of our employees and customers. With a global presence in 8 countries across Asia, the Middle East, and Europe with 22 offices internationally. The estimated monthly trading volume averages USD 100B, which is executed by over 100,000 retail investors, professional traders, and financial institution clients.

ZFX is licensed as a Securities Dealer by the Financial Services Authority of Seychelles.

2. Overview:

We are looking for a strategic and entrepreneurial Sales & Digital Marketing Manager to lead and drive the growth of our mobile trading application - Traze - in Vietnam.

This role is responsible for building the Vietnam market from the ground up, including user acquisition, digital growth strategy, business performance, and team leadership.

The ideal candidate is a strong business leader with proven experience in mobile app growth, digital marketing, and market expansion, with the ability to work in a fast-paced, performance-driven environment.

You will work closely with regional leadership and Chinese-speaking stakeholders, therefore Mandarin proficiency is essential.

3. Principal Accountabilities:

• Develop and execute the Vietnam market entry and expansion strategy for Traze

• Build and drive full-funnel digital growth strategy, including:
• User acquisition (paid media, affiliates, KOLs)
• App install and activation (KYC, deposit, trading)
• Retention and user lifecycle management
• Own and manage key busienss metrics including:
• User growth
• Trading volume
• Revenue and profitability
• Work closely with Group Product teams to:
• Localize the mobile app for Vietnam market
• Improve user experience and conversion funnel
• Conduct in-depth market research and competitor analysis to refine business strategy
• Build, lead, and scale the local team across growth, marketing, and operations
• Establish and manage local partnerships, affiliate networks, and business channels
• Collaborate with regional and global stakeholders to align business direction and execution
• Ensure effective operational processes, gorvernance, and compliance standards are in place
• Manage and approve regional budget and resource allocation

1. Key Competencies & Qualifications

• Bachelor's degree or above
• Minimun 5-12 years of experience in:
• Fintech / trading / financial services or
• High-growth digital platforms (mobile app / e-commerce / tech)
• Proven track record in:
• Building or scalling a market (0 -> 10)
• Driving mobile app growth and user acquisition
• Strong understanding of:
• Digital marketing and performance channels
• Mobile app business models and user behavior
• Experience in managing and leading cross-functional teams
• Strong analytical, problem-solving, and decision-making skills
• Entrepreneurial mindset with hands-on execution capability
• Excellent communication and stakeholder management skills

2. Language Requirements (Critical)

• Fluent in Vietnamese and English
• Mandarin Chinese is preferable

3. Additional Advantages

• Experience in Forex / Trading / Crypto platforms
• Experience working with regional or China-based stakeholders
• Experience in affiliate / IB (Introducing Broker) business models

4. Working Conditions

• Based in Vietnam
• Full-time position
• Ability to work under pressure in a fast-paced environment