Total 711 Manager job vacancies in Botanical Garden, Penang

Tanggungjawab Utama:

• Bertanggungjawab untuk Reka Bentuk Kejuruteraan dengan menggunakan perisian AutoCAD.
• Bekerjasama dengan pasukan kejuruteraan untuk memenuhi keperluan pelanggan.
• Bertanggungjawab untuk mengambil ukuran dalam keadaan tertentu.
• Berikan maklumat yang diperlukan kepada PE / PM / GM mengenai reka bentuk HVAC.
• Pastikan reka bentuk disediakan tepat pada masanya.
• Menjalankan analisis dan pengujian bagi memastikan reka bentuk memenuhi spesifikasi.
• Mengambil bahagian dalam semakan reka bentuk dan menyediakan sokongan teknikal mengikut keperluan.
• Menjalankan sebarang kerja berkaitan lain yang diarahkan oleh pihak atasan dari semasa ke semasa.
• Bertanggungjawab untuk bekerjasama dengan PE/PM dalam penyediaan penyerahan tender yang lengkap.
• Pastikan penyerahan tender lengkap tepat pada masanya.
• Jawatan ini akan ditempatkan terutamanya di pejabat dan mungkin perlu pergi ke lokasi di bawah majlis-majlis khas.

Kemahiran dan Kelayakan yang Diperlukan:

• Mahir dalam perisian AutoCAD dan Microsoft Office.
• Diploma lepasan menengah dalam Kejuruteraan Mekanikal atau bidang berkaitan.
• Perhatian yang tinggi terhadap perincian dan kemahiran menyelesaikan masalah.
• Kebolehan komunikasi dan kerja berpasukan yang baik.
• Kemahiran membaca dan menulis bahasa Mandarin amat digalakkan dan akan dianggap sebagai kelebihan tambahan untuk jawatan ini.

Faedah & Kebaikan

• Bonus prestasi tahunan
• Pengangkutan awam berdekatan
• Insurans perubatan
• Latihan & pembangunan berbayar

主要職責：

• 負責使用 AutoCAD 軟體進行工程設計。
• 與工程團隊協作，滿足客戶需求。
• 負責在特殊情況下進行測量。
• 向專案工程師/專案經理/總經理提供有關暖通空調設計的必要資訊。
• 確保及時提供設計方案。
• 進行分析和測試，以確保設計符合規範。
• 參與設計評審並根據需要提供技術支援。
• 執行上級不時指示的其他相關工作。
• 負責與專案經理/專案主管合作，準備完整的投標書。
• 請確保按時提交完整的投標書。
• 該職位主要在辦公室工作，特殊情況下可能需要前往現場。

所需技能和資格：

• 熟練 AutoCAD 軟體和 Microsoft Office 辦公室軟體。
• 機械工程或相關領域的專科文憑。
• 注重細節，具備較強的解決問題的能力。
• 良好的溝通和團隊合作能力。
• 具備良好的國語讀寫能力者優先考慮，並將被視為該職位的一項加分項。

福利待遇

• 年度績效獎金
• 附近公共交通
• 醫療保險
• 有薪培訓與發展

Key Responsibilities:

• Responsible for Engineering Design by using AutoCAD software. 
• Collaborate with the engineering team to meet customer requirement. 
• Responsible to take measurement under special circumstances. 
• Provide necessary information to PE / PM/ GM regarding HVAC design. 
• Ensure the design provide on timely manner. 
• Conduct analysis and testing to ensure designs meet specifications. 
• Participate in design reviews and provide technical support as needed. 
• To undertake any other related jobs directed by the superior from time to time. 
• Responsible to work with PE/PM in preparation of complete tender submission. 
• Ensure complete tender submission on time. 
• This position will be mainly located at office and might need to travel to site under special occasions.

Required Skills and Qualifications:

• Proficiency in AutoCAD software and Microsoft Office. 
• Post-secondary diploma in Mechanical Engineering or a related field. 
• Strong attention to detail and problem-solving skills. 
• Good communication and teamwork abilities. 
• Proficiency in reading and writing Mandarin is highly desirable and will be considered an added advantage for this position.

Perks & Benefits

• Annual performance bonus
• Nearby public transport
• Medical insurance
• Paid training & development

Key Responsibilities:

• Oversee daily restaurant operations and ensure smooth service flow.
• Manage staff scheduling, training, and performance.
• Maintain high standards of food quality, hygiene, cleanliness, and customer service.
• Monitor inventory, stock ordering, and cost control.
• Handle customer feedback and resolve operational issues professionally.
• Work closely with the kitchen and service team to improve efficiency and guest satisfaction.
• Ensure compliance with company policies and food safety regulations.
• Prepare operational reports and support business growth initiatives.

Job Requirements:

• Minimum 3–5 years of experience in F&B or restaurant management.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Experience in vegetarian restaurant operations will be an added advantage.
• Candidate with strong experience in Indian cuisine and restaurant operations ( Tamil speaking candidates are encouraged to apply ）
• Able to work on weekends and public holidays when required.
• Proficient in English and Bahasa Malaysia; additional languages will be an advantage.

Perks & Benefits

• EPF & SOCSO
• Annual Leave & Medical Leave
• Staff Meal / Accommodation (if applicable)
• Career Advancement Opportunities
• Training & Development Support

TUGAS DAN TANGGUNGJAWAB UTAMA:

• Untuk membangun dan mengurus Jabatan Perancangan agar syarikat beroperasi dengan tahap kecekapan, integriti dan semangat yang tinggi, berusaha mencapai kecemerlangan (dan mengelakkan perkara yang biasa-biasa sahaja) dalam semua usaha.
• Memastikan operasi yang cekap melalui pengurusan semua usaha pensaizan yang teliti, meningkatkan kepuasan pelanggan dan memastikan penghantaran 100% tepat pada masanya berbanding komitmen.
• Bertanggungjawab untuk memacu proses sistematik bagi menerima dan menilai permintaan pelanggan, memastikan pelan operasi yang berdaya maju sentiasa tersedia, menyokong usaha pembangunan perniagaan operasi dengan pelanggan semasa dan bakal pelanggan, dan memacu penambahbaikan berterusan dalam metrik bahan utama.
• Setelah menerima permintaan pelanggan yang dibenarkan dengan betul, koordinasikan usaha pensaizan dan bangunkan pelan yang memaksimumkan kepuasan pelanggan dan penggunaan sumber.
• Beri kuasa kepada semua kakitangan Perancangan dan bimbing mereka untuk memperjuangkan dan mengambil alih usaha berikut yang berkaitan dengan keperluan individu sel kerja mereka:
• Menyelaraskan Jadual Pengeluaran Induk dengan liputan Pesanan Pembelian pelanggan atau LOA mengikut MSA/SLA dalam Unit Perniagaan.
• Menilai jadual pengeluaran, menyemak semula, apabila perlu, mengoptimumkan kuantiti larian, meminimumkan pertukaran dan mencapai penghantaran 100% tepat pada masanya.
• Kemas kini dan selenggara Jadual Pengeluaran Induk apabila perubahan dikenal pasti agar MRP dapat mencerminkan maklumat yang tepat dan terkini.
• Menyelaras dan menyelesaikan isu bahan tertunggak dengan pembeli untuk menghapuskan kekurangan bahan yang tidak dijangka.
• Merekrut dan mengekalkan kakitangan berkaliber tinggi yang sesuai dengan keadaan perniagaan. Mengekalkan program latihan silang yang baik dan pelan penggantian yang kukuh untuk menampung perubahan dalam keperluan perniagaan.
• Pastikan pekerja diberi latihan, alatan dan sumber yang betul untuk melaksanakan tanggungjawab mereka. Membangun, memotivasikan dan mencabar semua ahli pasukan untuk melaksanakan potensi penuh mereka, dengan memberikan maklum balas secara langsung dan tepat pada masanya dalam media formal dan tidak formal.
• Menyediakan ulasan prestasi berkala untuk semua Perancang pelaporan & laluan kerjaya.
• Semak semua dasar dan prosedur yang berkaitan (seperti yang dimulakan dan disemak semula) dengan ahli jabatan, Bimbing mereka mengenai arahan khusus kepada tugasan mereka. Pastikan pemahaman semua orang, serta sokongan dan pematuhan berterusan mereka.
• Mengurus dan mendapatkan, memantau dan menyemak semula matlamat dan objektif sel kerja secara berterusan. Sentiasa mengekalkan pemahaman yang jelas tentang kontrak pelanggan dan perjanjian liabiliti.
• Meningkatkan kecekapan, ketepatan dan keberkesanan fungsi perancangan secara berterusan untuk mengurangkan kos keseluruhan pengurusan bahan.
• Menguatkuasakan perintah "Peraturan Jalan Raya" Korporat, kepercayaan budaya dan dasar serta prosedur Operasi Korporat.
• Menyokong pembangunan dan pelaksanaan strategi dan sistem perancangan standard syarikat.
• Membangunkan keupayaan dengan menerima dan menyelesaikan semua projek khas tambahan yang dianggap perlu oleh Pemimpin

KEPERLUAN PEKERJAAN:

• Mempunyai pengetahuan mendalam tentang perancangan menyeluruh.
• Mempunyai pengetahuan yang mendalam dan mematuhi dasar dan prosedur syarikat.
• Kebolehan berinteraksi dengan semua peringkat pengurusan, sama ada secara lisan mahupun bertulis.
• Mengekalkan budi bicara dan kerahsiaan dalam isu-isu kakitangan dan perniagaan pada setiap masa.
• Berdikari & mampu menyesuaikan diri dengan persekitaran yang pantas.

KEPERLUAN PENDIDIKAN & PENGALAMAN:

• Ijazah Profesional dalam mana-mana disiplin dengan sekurang-kurangnya 10 tahun pengalaman dalam bidang Perancangan. Kelebihan tambahan dalam Pembelian dan Kawalan Inventori dan persekitaran pembuatan yang serupa.
• Kemahiran yang sangat kukuh dengan rekod prestasi yang terbukti dalam komunikasi, kepimpinan, analisis perniagaan, pembangunan proses, pentadbiran dan pengurusan perubahan diperlukan. Perhatian terhadap perincian dan keupayaan untuk bekerjasama dengan baik dengan pasukan juga diperlukan.
• Kebolehan bekerja di bawah tekanan dengan berkesan dan profesional, dalam persekitaran berpasukan, dengan perubahan tarikh akhir dan keutamaan yang kerap.

Pautan Mohon: https://jobs.persolmalaysia.com/detail/36467?apply_id=36467&utm_source=jobstore&utm_medium=sponsored

E-mel Perhubungan: Anne.Lee@persolapac.com

Faedah & Kebaikan

• Cuti peribadi
• Budaya terbuka
• Peluang pembangunan peribadi

主要職責和責任：

• 為公司發展和管理規劃部門，使其有效率、誠信、熱情地運作，力求在所有工作中做到卓越（避免平庸）。
• 透過精心管理所有尺寸測量工作，確保高效運營，提高客戶滿意度，並確保 100% 按時交付承諾的產品。
• 負責推動系統化的流程來接收和評估客戶需求，確保始終有可行的營運計劃，支援營運部門與現有客戶和潛在客戶的業務發展工作，並推動關鍵材料指標的持續改進。
• 收到經正式授權的客戶需求後，協調尺寸確定工作，並制定計劃，以最大限度地提高客戶滿意度和資源利用率。
• 賦予所有規劃人員權力，並指導他們根據各自工作單元的需求，積極主動地承擔以下工作：
• 依照業務單位的 MSA/SLA，將主生產計畫與客戶採購訂單涵蓋範圍或 LOA 進行協調。
• 評估生產計劃，必要時進行修改，優化生產數量，最大限度地減少換線次數，實現 100% 準時交貨。
• 根據發現的變化，更新和維護主生產計劃，以便 MRP 反映準確、最新的資訊。
• 與買家協調解決未決的材料問題，以避免意外的材料短缺。
• 招募並留住符合業務需求的高素質員工。建立完善的交叉訓練體系和強而有力的繼任計劃，以適應業務需求的變化。
• 確保員工獲得履行職責所需的適當訓練、工具和資源。培養、激勵和挑戰所有團隊成員，使其充分發揮潛力，並透過正式和非正式管道提供直接及時的回饋。
• 定期對所有報告規劃人員進行績效評估並制定職涯發展規劃。
• 與部門成員一起審查所有相關政策和程序（包括已製定和修訂的），並指導他們完成具體任務。確保每個人都理解相關內容，並獲得他們的持續支持和遵守。
• 管理並持續取得、監控和審查工作單元的目標和指標。始終保持對客戶合約和責任協議的清晰理解。
• 持續提高計畫職能的效率、準確性和有效性，以降低物料管理的整體成本。
• 貫徹執行公司「行為準則」、文化信條以及公司營運政策和程序。
• 支持公司標準規劃策略和系統的製定和實施。
• 透過接受並解決領導階層認為必要的所有其他專案項目來提升自身能力。

工作要求：

• 具備端到端規劃的深入知識。
• 充分了解並遵守公司政策和程序。
• 能夠與各級管理人員進行口頭和書面溝通。
• 在人事和業務問題上，始終保持謹慎和保密。
• 獨立自主，能夠適應快節奏的工作環境。

教育和經驗要求：

• 擁有任何專業的專業學位，並在計劃領域至少有10年的工作經驗。具備採購和庫存控制以及類似製造環境的工作經驗者優先考慮。
• 應徵者需具備強大的溝通、領導、業務分析、流程開發、行政管理及變革管理能力，並具備相關成功經驗。此外，注重細節和良好的團隊合作能力也不可或缺。
• 能夠在壓力下有效率、專業地工作，適應團隊合作環境，並能應付頻繁變化的截止日期和優先事項。

申請連結：https://jobs.persolmalaysia.com/detail/36467?apply_id=36467&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：Anne.Lee@persolapac.com

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

主要職責：

• 負責餐廳日常運營，確保服務流程順暢。
• 管理員工排班、培訓和績效。
• 維持高標準的食品品質、衛生、清潔和客戶服務。
• 監控庫存、訂購庫存和成本控制。
• 專業地處理客戶回饋並解決營運問題。
• 與廚房和服務團隊緊密合作，提高效率和顧客滿意度。
• 確保遵守公司政策和食品安全法規。
• 準備營運報告並支援業務成長計劃。

職位要求：

• 至少3-5年餐飲或餐廳管理經驗。
• 較強的領導能力和團隊管理能力。
• 良好的溝通能力和解決問題的能力。
• 有素食餐廳營運經驗者優先考慮。
• 具備印度菜系和餐廳營運豐富經驗的候選人（鼓勵會說泰米爾語的候選人申請）
• 必要時能夠週末和假日加班。
• 精通英語和馬來語；掌握其他語言者優先考慮。

福利待遇

• 僱員公積金及社險
• 年假和病假
• 員工餐/住宿（如適用）
• 職涯晉升機會
• 培訓與發展支持

At DHL, our business is logistics, but people are our passion. With over 500,000 team members across 220 countries, we attract and retain exceptional talent. We are one of the most innovative and culturally diverse companies in the world, offering unmatched opportunities for personal and professional development. We are proud to be a Best Place to Work.

eCommerce & Returns is a key enabler of our growth strategy and a critical driver in achieving our ambitious Strategy 2030 (2X30) goals. Through our Commercial Development team, we aim to generate new opportunities from both new logos and global account replication, while systematically improving our ability to win. Success requires strong alignment across local, regional, and global stakeholders—particularly Business Development and Marketing teams—while navigating a complex and fast-paced environment.

This role is responsible for leading the commercial function of the two Account Growth Streams (AGS) at the regional (APAC) level. To support our ambitious 2030 revenue targets of €5.5bn globally and €670mn for APAC (15% CAGR), close collaboration between global AGS teams and regional and country teams is essential. The role will act as a strategic bridge between the global AGS commercial function and the APAC region, providing critical support to drive commercial growth and excellence.

Specifically, the role will support pipeline development through account replication and new logo scouting. You will work closely with and coach APAC Business Development leadership for eCommerce & Returns, and collaborate on the top 10–15 priority accounts to drive account replication across the region. In addition to regional responsibilities, you will also lead key commercial initiatives at a global level.

If this sounds like a team you would like to join, keep reading.

Key Accountabilities

eCommerce & Returns Business Growth

• Drive regional market growth and retention for eCommerce & Returns AGS
• Translate global commercial strategy into a clear and actionable regional growth plan
• Analyze market trends and identify opportunities to evolve the commercial approach
• Lead strategic business development initiatives for selected global accounts with significant impact
• Support regional teams in developing major opportunities, proposals, negotiations, and deal conversion
• Track and drive key performance metrics (e.g. growth, conversion, retention, customer experience)

Account Replication

• Identify and prioritize key accounts, customer segments, and ideal customer profiles (ICP)
• Align with regional leadership on account priorities, objectives, and resource allocation
• Support development of scalable models and tools for global account replication
• Drive adoption of account replication approaches and tools across the region

For key accounts:

• Work with regional teams to define and align on strategic growth plans
• Support major deal pursuits in collaboration with global and regional teams
• Leverage cross-regional and cross-functional expertise to improve win rates
• Provide input into customer playbooks and ensure regional insights are incorporated

New Logo Development

• Conduct continuous market scanning to identify high-potential prospects
• Leverage ecosystem channels such as venture capital networks, partners, events, and databases
• Initiate regional engagement and facilitate strong handover to business development teams
• Support the development of scalable processes and tools for new customer identification

Winnability & Commercial Enablement

• Participate in or lead complex, multi-regional deal pursuits (“pack of wolves”)
• Equip regional teams with messaging, playbooks, case studies, and tools
• Provide guidance on deal structuring, incentives, and commercial strategy
• Drive adoption of best practices, tools, and processes to improve conversion rates
• Share learnings and address common deal blockers across teams

Standards, Tools & Automation

• Drive adoption of enhanced digital B2B sales processes and tools in the region
• Maintain high-quality commercial content within centralized platforms
• Ensure consistency in sales collateral, customer playbooks, and account tracking

Communities & Collaboration

• Engage and connect regional community members to drive collaboration
• Identify focus areas and co-create relevant content with global and regional teams
• Share best practices, insights, and customer success cases across the network

Responsibilities:

• Guide teachers in the holistic development of children
• Ensure positive staff morale and a safe and conducive environment that best benefits the children
• Manage and maintain good relationships with parents, partners and govermental agencies
• Familiar with ECDA licensing requirements, health and safety regulations etc.
• Oversee curriculum and raise the standard and performance of the centre
• Prepare administrative documents and support the centre as required by the management

Requirements:

• Diploma in Early Childhood Care and Education with Leadership (DECCE-T and DECCE-L)
• At least 1-2 years of supervisory experience in a childcare setting
• Possess excellent leadership qualities and management skills
• Is a teamplayer with effective communication and personal skills
• 5.5 day work week

Job Description

Responsible to meet, make introduction and ensure that all arrangement and requirements are gathered with the customer prior to event. Read and analyse Banquet Event Order in order to gather customer’ requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special customer needs.

STRATEGIC PLANNING

• Work closely with the team to establish clear, identifiable and achievable sales targets
• To work out the sales strategies and growth plans in line with the BOD’s revenue and profit targets set in business plan
• To develop and manage budgets required to meet sales goals
• To develop sales strategies and set realistic and achievable targets for all brands
• Identify key market segments and implement strategies for each market segment for revenue growth
• Establish new accounts for the Group
• Oversee day to day events/ routine work requirement
• Market research and analysis on rates/packages
• Staff Performance Tracking, ROA Planning (Route of Advancement)

MARKETING

• To effectively craft out the brand identity and brand values for individual brand amend steer it in the right direction
• To work with the team to hit the P&L set by the BOD
• To decide on appropriate marketing strategies within budget to meet the sales goals set by the BOD
• To work with Marketing on all collaterals of marketing needs and packaging of the products
• To have effective sales measures should sales fall below target for the month
• To develop at least 3 campaigns for each brand per year
• To supervise a team of marketing managers to meet the marketing objectives within the marketing budget given

Any other jobs or duties assigned by the management from time to time.

Job Requirements

• Diploma / Degree in Hotel Management, Food & Beverage or equivalent
• Have at least 2 years of Supervisory experience in Banquets, Catering Sales or Catering services with knowledge of Profit and Loss statements, food and wine pairing and menu composition
• Proficient in handling wedding events is preferred
• Demonstrated ability to interact with customers, employees and vendors
• Possesses good problem solving and leadership skills
• Fluent in English and Mandarin (to be able to liaise with Mandarin speaking customers)

Job Description

Responsible to meet, make introduction and ensure that all arrangement and requirements are gathered with the customer prior to event. Read and analyse Banquet Event Order in order to gather customer’ requirements, determine proper set up, buffet, audio visuals, time line and also give attention to any special customer needs.

STRATEGIC PLANNING

• Work closely with the team to establish clear, identifiable and achievable sales targets
• To work out the sales strategies and growth plans in line with the BOD’s revenue and profit targets set in business plan
• To develop and manage budgets required to meet sales goals
• To develop sales strategies and set realistic and achievable targets for all brands
• Identify key market segments and implement strategies for each market segment for revenue growth
• Establish new accounts for the Group
• Oversee day to day events/ routine work requirement
• Market research and analysis on rates/packages
• Staff Performance Tracking, ROA Planning (Route of Advancement)

MARKETING

• To effectively craft out the brand identity and brand values for individual brand amend steer it in the right direction
• To work with the team to hit the P&L set by the BOD
• To decide on appropriate marketing strategies within budget to meet the sales goals set by the BOD
• To work with Marketing on all collaterals of marketing needs and packaging of the products
• To have effective sales measures should sales fall below target for the month
• To develop at least 3 campaigns for each brand per year
• To supervise a team of marketing managers to meet the marketing objectives within the marketing budget given

Any other jobs or duties assigned by the management from time to time.

Job Requirements

• Diploma / Degree in Hotel Management, Food & Beverage or equivalent
• Have at least 2 years of Supervisory experience in Banquets, Catering Sales or Catering services with knowledge of Profit and Loss statements, food and wine pairing and menu composition
• Proficient in handling wedding events is preferred
• Demonstrated ability to interact with customers, employees and vendors
• Possesses good problem solving and leadership skills
• Fluent in English and Mandarin (to be able to liaise with Mandarin speaking customers)

*New Outlets Opened at Clarke Quay Central*

Job Responsibilities:

• Be the 1st-in-charge of the store to oversee and ensure smooth daily operations
• Responsible for the profit & loss of the store and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the store by increasing turnover (revenues and covers) as a first priority and controlling costs as a second priority
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in hiring process by identifying and selecting candidates for junior positions
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team of supervisors and service staff to ensure maximum utilization of manpower allocated
• Handle all store administrative duties
• Any other jobs or duties assigned by the Senior Store Manager from time to time.

Job Requirements:

• Minimum of 5 years management experience in Food & Beverage industry.
• Possess sound leadership qualities and ability to manage service staff.
• Competency in Microsoft Office applications (Excel, Word and PowerPoint).
• Excellent communication & interpersonal skills; able to build lasting relationships with guests.
• Possess good organizational and management skills; able to lead and inspire staff

At DHL, our business is logistics, but people are our passion. With over 500,000 team members across 220 countries, we attract and retain exceptional talent. We are one of the most innovative and culturally diverse companies in the world, offering unmatched opportunities for personal and professional growth. We truly are a Best Place to Work.

eCommerce & Returns is a key driver of growth and a critical enabler in achieving our ambitious Strategy 2030 (2X30) goals. Through DHL Fulfillment Solutions (DFS), we aim to build modular, scalable solutions and strong decision-support capabilities that enable our countries and regions to design, sell, and deliver best-in-class customer solutions. Success requires close alignment with local and regional Business Development, Solution Design, and IT teams while navigating a complex and fast-paced stakeholder landscape.

The Regional Head of DFS APAC leads the regional agenda for DHL Fulfillment Solutions across two core Account Growth Streams (AGS), playing a critical role in delivering our 2030 growth ambition (€5.5bn globally and €670m in APAC). This role is responsible for translating global strategy into effective regional execution, strengthening operational excellence, and ensuring DFS solutions are scalable, repeatable, and aligned across all APAC markets.

The primary purpose of this role is to continuously enhance the DFS solution offering while providing strategic guidance to APAC countries on how to promote, design, implement, and deploy eCommerce and Returns solutions. This includes shaping key customer engagements and ensuring that solutions address local market needs while remaining aligned with global DFS standards and enabling scalability across regions.

If this sounds like a team you would like to join, keep reading.

Key Accountabilities

DHL Fulfillment Solution Development

• Define and execute the DFS development roadmap in collaboration with regional DFS leaders
• Set development priorities based on regional needs and customer-driven requirements
• Lead solution enhancements that impact both existing operations and new business opportunities in APAC
• Build and maintain strong partnerships with Business Development, Marketing, Commercial, and IT teams at both regional and country levels
• Ensure DFS solutions are adapted to regional market conditions, regulations, and operational requirements
• Act as a trusted advisor to cross-functional teams (“pack of wolves”) in selecting and applying the most effective solutions for key opportunities

Solution Scaling and Growth Acceleration

• Translate business requirements and bid strategies into actionable plans, particularly for complex regional tenders
• Enhance DFS offerings by introducing new functional and process modules
• Monitor market trends and competitor developments to continuously improve the DFS value proposition
• Guide IT, project delivery, and operations teams on effective and scalable solution implementation
• Act as a “deal closer” for large, strategic opportunities by building confidence with customers through strong cross-functional expertise
• Prioritize and steer IT development efforts in alignment with business needs
• Partner closely with Business Development teams to monitor pipeline performance and market feedback
• Strengthen feedback loops to improve solution quality, processes, and systems
• Build capabilities within the BD community through coaching, training, and hands-on deal support

Complex IT Development (Strategic Systems)

• Support the development and deployment of standardized, scalable IT templates across systems such as WMS, TMS, Carrier Management, and Returns platforms
• Collaborate with IT experts to define and refine system requirements and solutions
• Ensure thorough testing and quality assurance before deployment
• Act as Subject Matter Expert (SME) to support local and regional teams during bid and implementation phases
• Continuously review performance and identify opportunities for system and process improvements in collaboration with IT and operations teams

Job Description

Responsible for overseeing all aspects of the restaurant operations, by exercising demonstrated knowledge and experience in Food and Beverage management, including but not limited to, developing business, increasing profitability, staffing, budget and forecast

management.

STRATEGIC PLANNING

• Responsible for financial performance of at least 2 brands, including profit & loss and implement appropriate cost control measures
• Manage the brand’s budget and forecasts to meet or exceed management expectations
• Develop and recommend business marketing plan to increase sale
• Plan, direct and coordinate future outlet openings

OPERATIONS MANAGEMENT

• Oversee the daily operations of at least 2 brands
• Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for restaurant patrons
• Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards
• Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions
• Manage supervise and groom a team of area managers, restaurant managers, supervisors and service staff to ensure maximum utilization of manpower allocated
• Any other jobs or duties assigned by the General Manager, Operations from time to time.