Total 321 Senior Executive job vacancies in Upper Coomera

Company Overview / Employee Value Proposition

We are an experienced builder team with more than 50 years of demonstrated history working in the construction and built environment industry. Our team comprises seasoned professionals who have worked on projects in the Hospitality, Residential, Retail, F&B, Financial, and Commercial Real Estate sectors. With strong skill sets in construction management, we have successfully completed and delivered an extensive portfolio of projects in Singapore and around the region.

Job Summary

You will assist Project Managers in coordinating ongoing projects by monitoring plans, schedules, budgets, and expenditures to ensure timely delivery. You will engage stakeholders, manage project documentation, assess risks, and support project execution to drive successful outcomes.

Responsibilities

• Monitor and maintain project plans, schedules, work hours, budgets, and expenditures to ensure alignment with project goals
• Organize, attend, and actively participate in stakeholder meetings to facilitate communication and decision-making
• Document meeting actions and decisions, and follow up to ensure timely resolution and progress
• Prepare clear and effective presentation materials to support meetings and project updates
• Track project deadlines and implement measures to ensure timely completion of deliverables
• Identify and evaluate project changes, coordinating adjustments with relevant stakeholders
• Provide administrative support to streamline project workflows and documentation management
• Execute assigned project tasks to support overall project objectives and timelines
• Develop project strategies that align with organizational frameworks and project requirements
• Ensure all projects comply with established frameworks and maintain accurate, up-to-date documentation
• Assess project risks and issues, proposing practical solutions to mitigate impact and maintain progress
• Manage stakeholder expectations and facilitate consensus towards optimal project solutions
• Chair and facilitate meetings when appropriate, distributing minutes to ensure clear communication among project team members
• Create and maintain a project management calendar to track goals, milestones, and deliverables
• Respond promptly and effectively to Clients’ and Consultants’ needs to maintain strong relationships
• Oversee external vendors and suppliers to ensure quality and timely delivery of services
• Conduct client surveys to gather feedback and inform project improvements
• Collect and analyze site data to support project decision-making and process enhancements
• Identify and define new processes for continuous improvement in project execution

Required competencies and certifications

• Competency in Microsoft applications including Project, Word, Excel, and PowerPoint to support project coordination tasks
• Ability to work effectively under tight deadlines, both independently and collaboratively within a team
• Strong verbal, written, and presentation communication skills to engage stakeholders and convey project information clearly
• Knowledge of file management, transcription, and administrative procedures to maintain project documentation

Preferred competencies and qualifications

• Prior work experience in project coordination or related roles is advantageous but not mandatory
• Passion for the role and willingness to learn and develop project management skills

The Senior Associate is responsible for supporting the operational, administrative, and financial functions of SORC to ensure the effective and timely delivery of departmental projects. This role focuses on maintaining high standards in image and dataset management through structured quality reviews, basic annotation and data extraction, and systematic consolidation of project information to ensure accuracy, consistency, and accessibility.

Job Responsibilities:

• Secretariat and Administrative Support: coordination and facilitation of meetings, preparation and documentation of minutes and follow-up on action items, manage documentation, filing systems, and departmental records

• Operational Support: perform image quality reviews, basic annotation, and data extraction to ensure accuracy and consistency, consolidate and manage project datasets and organise records, tracking SOP adherence, and ensuring audit readiness

• Financial, Procurement and Contractual Support: support financial processes including invoicing, expense tracking, and budget submission preparation, assist in procurement activities and ensure proper documentation and compliance with policies, maintain contract documentation and filing

• Stakeholder Management: liaise with internal and external stakeholders to support project and operational requirements, facilitate smooth communication and coordination across teams.

• Other job duties that may assigned by the team or supervisors.

*On-the-job training will be provided, and the candidate must be willing to travel to our Main Centre at Outram Park for training or work purposes when required

Job Requirements:

• Minimum Diploma level holder, fresh Diploma graduate are welcome to apply

• Preferably in Business Studies or Business Management field

• Intermediate computer skills, familiar with use of computers and proficient in Microsoft Office applications

• 1 year working experience in Business or Healthcare administration is preferred

• Good organisational and documentation capabilities

• Good communication and stakeholder engagement skills

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Key Responsibilities:

• Review assigned case recordings monthly.
• Identify and flag any concerning, high-risk, or non-compliant case recordings in accordance with organisational guidelines.
• Highlight patterns or recurring issues observed across cases, where relevant.
• Document and report flagged cases clearly and concisely to the designated supervisor/manager.
• Maintain confidentiality and professionalism when handling all case information.

Scope of Work:

• The role primarily involves reviewing written case recordings rather than direct casework.
• Focus is on quality assurance and early identification of potential concerns.

Competencies / Requirements:

• Strong attention to detail.
• Ability to assess case documentation critically and objectively.
• Basic understanding of case management principles (preferred).
• Good written communication skills for reporting findings.
• High level of integrity and confidentiality.

Minimum Diploma in any field

This role will support the five Family Service Centres (FSCs) within THKMC in conducting case audits to ensure compliance and quality standards. Travelling between centres wil be required.

1. Daily Operations & Reconciliation

• Reconcile daily sales reports against showroom data

• Assist in preparing salesforce and showroom performance reports

• Process customer refund requests with proper documentation

• Manage petty cash, including reimbursements and tracking
  
  

2. Accounts & Payments

• Perform bank reconciliations

• Prepare vendor payment listings and support payment processing

• Review and reconcile merchant statements and cash receipts

3. Closing & Reporting

• Prepare basic month-end schedules (e.g. prepayments, accruals, fixed assets)

• Assist in month-end closing using ERP (Globe 3) system

• Support preparation of management accounts (P&L, Balance Sheet)
  

4. Compliance, Audit & Support

Assist in GST computation and submission

Prepare supporting documents for audit

Assist in stock take and inventory reconciliation

Follow finance SOPs and support process improvements

Perform ad hoc duties as assigned

Job Requirements

• Qualifications: Diploma or Bachelor’s Degree in Accountancy, Finance, or a related professional accounting qualification.

• Experience: Minimum 1 to 3 years of relevant experience in a hands-on accounting or bookkeeping role. Experience handling retail, showroom, or inventory-heavy operations is highly advantageous.

• Technical Skills:

  • Strong foundational knowledge of accounting principles, basic month-end adjustments (accruals/prepayments), and corporate tax/GST regulations.

  • Proven capability in executing accurate bank, sales, and inventory reconciliations.

• System Proficiency: Strong proficiency in MS Excel (e.g., VLOOKUP, Pivot Tables). Experience working with accounting software or ERP systems is required; prior experience with Globe 3 is a distinct advantage.

• Attributes: High level of accuracy, strong attention to detail, and excellent organizational skills to meet tight closing deadlines. A proactive learning mindset and a collaborative team-player attitude.

The Global Client Executive is a pivotal, senior-level role responsible for managing and growing our most important top-tier corporate client relationships. You will serve as the primary interface for a dedicated client portfolio, acting as their advocate within Citi and a trusted strategic advisor. Your mission is to drive revenue growth and retention by ensuring an unparalleled client experience, fostering deep partnerships with key decision-makers, and strategically aligning Citi’s products and services with their business objectives.

Detailed Responsibilities:

Client Relationship Management: Cultivate and maintain strong, long-lasting partnerships with key client executives and decision-makers, establishing yourself as a trusted advisor for their treasury and financial needs.

Strategic Revenue Growth: Take commercial ownership of your client portfolio. Identify and pursue opportunities for strategic growth, including cross-selling and up-selling of Treasury and Trade Solutions, to meet and exceed revenue targets.

Data-Driven Strategic Insight: Leverage client feedback, performance data, and market trend analysis to provide strategic insights that enhance client satisfaction, inform investment decisions, and foster measurable business growth.

Executive-Level Client Advocacy: Champion client needs within the organization. Collaborate seamlessly with internal partners across Sales, Product, Operations, and Service to resolve complex issues promptly and ensure superior client outcomes.

Strategic Account Planning: Lead proactive relationship reviews with key clients to understand their strategic objectives. Develop and execute comprehensive account plans that drive product adoption, ensure revenue realization, and align with the client’s long-term goals.

Proactive Stakeholder Communication: Ensure internal stakeholders are proactively informed of client needs, product requirements, and strategic priorities to foster alignment and drive execution.

Development Value:

This role offers significant strategic development opportunities, including:

In-depth Strategic Understanding: Cultivate a profound understanding of customer Treasury organizations, specific industries, treasury functions, and the Treasury and Trade Services (TTS)  business, its products, risks, and controls, enhancing strategic insight.

Expanded Global Network & Strategic Relationships: Grow your Citi network across the globe, establishing key strategic relationships that drive business outcomes.

Accelerated Career Advancement: Expand and strengthen strategic knowledge, paving the way for advanced opportunities within Sales, Product, or Risk leadership

Qualifications:

A university degree or Equivalent experience.

5+ years of work experience in a senior client-facing role within corporate banking, relationship management, or sales, with a proven track record of leading high-impact strategic projects.

Strategic Thinking: Ability to develop forward-looking plans that deliver sustainable growth and a competitive advantage.

Leadership: Proven experience in motivating and guiding cross-functional teams to achieve ambitious strategic goals.

Business Acumen: A deep understanding of global business, financial drivers, and the treasury solutions landscape.

Communication & Influence: Exceptional verbal and written skills with the ability to influence, negotiate, and strategically engage diverse internal and external stakeholders at a senior level.

Problem-Solving: A strong analytical mindset with the ability to identify complex challenges and design innovative, strategic solutions.

A proven track record of autonomous strategic leadership, ownership, and independent execution of complex tasks.

Diversity & Inclusion:

Citi values diversity. We appreciate a diverse workforce and recognize that differences in style and perspective add strategic value to decisions, actions, and organizational success.

Citi is an Equal Opportunities Employer.

THE ROLE:

DFT engineer will lead strong engineering team on Scan, MBIST, iJTAG test development of latest AMD products. The IPs range from complex processors, AI computation blocks, to state-of-the-art controller IPs which provide automotive, data center, machine learning and high-speed communication solutions. You will work closely with designers to make sure DFT structures are correctly implemented, with test engineers to make sure ATE test programs can be generated from the DFT (ATPG, MBIST) tools, with product engineers to make sure scan/MBIST production test can run seamlessly and stable, and with yield engineers to debug and root-cause failures/defects. You will get the opportunity to expand technical knowledge beyond DFT into embedded processor firmware, complex chip simulation, RTL implementation for ASIC & FPGA and deep silicon debug works all the way to high-volume production requirement. This is the role to oversee complete silicon cycle from design to production phases.

THE PERSON:

We are looking for candidates that can communicate complex engineering subjects effectively to cross functioning technical teams and upper management. Strong DFT and leadership skills will be put to good use. Successful Member of Technical Staff DFT engineer will interact with many external teams and must confidently represent his/her organization.

KEY RESPONSIBILITIES:

• Manage DFT engineers resolving technical challenges and meeting product schedule
• The role is in AMD global quality and operation organization driving best manufacturing test solution through pre and post silicon activities
• Work closely with design teams and make sure DFT structures are correctly implemented.
• Responsible for developing, implementing and verifying DFT schemes on hard-IPs in AMD ASIC and FPGA products.
• Responsible for developing and implementing techniques to test digital logic, using Scan Compression, Stuck-at, Transition and Path-Delay fault models
• Responsible for testing other parts of the design, including memory, mixed-signal, I/Os, custom LBISTs & MBISTs, IEEE1149.1 JTAG and IEEE1687 IJTAG
• Responsible to develop Firmware driven cost-effective test strategies/methodologies with built-in diagnosis capability to enable efficient debugging and fault isolation on bench/ATE
• Collaborate closely with the New Product Introduction and Test/Product teams to ensure timely delivery of robust test patterns, and manage debugging of pattern issues on bench/ATE to root cause the problem
• Assist in Diagnosis and Yield enhancement through product lifecycle
• Develop an adaptive and cohesive team to take up any challenging tasks entrusted by management

PREFERRED EXPERIENCE:

• Experience DFT engineering experience through DFT pre and post silicon cycles
• Experience in creating and implementing complex chip-level DFT architecture
• Experience in DFT implementation including Scan and Scan Compression at IP and SoC level
• Experience with DFT tools, ATPG (Stuck-At, At-Speed, Path-Delay) and scan compression.
• Strong MBIST knowledge
• Knowledge of Tessent Streaming Scan Network SSN and hand-on experience is a big plus
• Proficient in logic design using Verilog and experience in synthesis and STA
• Experience in developing test benches and simulation in RTL/GATE/SDF environments
• Knowledge of FPGA synthesis and design flow is a plus
• Experience with post-silicon debug and bench equipment (e.g., oscilloscope and logic analyser)
• Good communication skills, works well in a group environment that spans across continents
• Comfortable in Linux environment and writing/using scripting languages such as Perl, Tcl, etc

ACADEMIC CREDENTIALS:

• MS or Ph.D. in Electrical/Electronic/Computer Engineering

Company Overview

A homegrown logistics company seeking dynamic growth in fulfilment and logistics services for both local and international clienteles.

Job Summary

You will support business growth by managing accounts receivable and payable functions, maintaining accurate financial records, and producing insightful reports that drive informed decision-making and operational efficiency.

Responsibilities

• Maintain bookkeeping databases and spreadsheets by updating financial information accurately and timely
• Communicate proactively with clients and customers to request and arrange payments, ensuring cash flow continuity
• Record and track payments in databases to maintain up-to-date account statuses
• Create detailed reports and balance sheets that document overall profits and losses to support financial analysis
• Update client accounts based on payment receipts and contact information changes to ensure data accuracy
• Manage accounts payable using accounting software, processing invoices and payments for multiple entities and vendors
• Analyze workflow processes to identify opportunities for efficiency improvements in accounting operations
• Establish and maintain professional relationships with new and existing vendors to support business partnerships
• Ensure timely and accurate payment of bills and payroll in compliance with departmental procedures
• Process due invoices for payments by verifying purchase orders, prices, terms of payment, and other charges
• Perform accounting duties including account maintenance, recording journal entries, and reconciling books of accounts

Required competencies and certifications

• Proficiency in English to communicate effectively with clients and internal teams
• Advanced computer skills including excellent knowledge of MS Office applications
• Proficiency with financial management software to accurately manage accounts and generate reports

Preferred competencies and qualifications

• Strong interpersonal and communication skills to maintain professionalism under pressure and foster collaboration
• Great organizational skills with high accuracy and attention to detail to ensure reliable financial records
• Hands-on experience with CRM software to enhance client relationship management
• Ability to learn quickly and adapt to new tools and processes
• Self-motivated with a results-driven approach to meet and exceed business expectations
• Comfortable with math and calculations to perform accounting tasks accurately
• Good listening skills to understand client needs and resolve payment issues effectively

Overview

We are looking for a proactive and organized Administrative Assistant to support our sales, administration, purchasing, and operational functions.

Key Responsibilities

• Provide general administrative and clerical support.
• Source suppliers and process purchase orders.
• Coordinate servicing, maintenance, and calibration of equipment.
• Assist the sales team in liaising with clients and handling enquiries.
• Maintain records and support day-to-day office operations.
• Perform other administrative and operational duties as assigned.

Qualifications

• Relevant administrative or purchasing experience preferred.
• Proficient in Microsoft 365 (Word, Excel, Outlook, and PowerPoint).
• Good organizational and communication skills.
• Able to multitask, work independently, and meet deadlines.
• Meticulous and responsible.

How to Apply

Overview

We are looking for a proactive and organized Administrative Assistant to support our sales, administration, purchasing, and operational functions.

Key Responsibilities

• Provide general administrative and clerical support.
• Source suppliers and process purchase orders.
• Coordinate servicing, maintenance, and calibration of equipment.
• Assist the sales team in liaising with clients and handling enquiries.
• Maintain records and support day-to-day office operations.
• Perform other administrative and operational duties as assigned.

Qualifications

• Relevant administrative or purchasing experience preferred.
• Proficient in Microsoft 365 (Word, Excel, Outlook, and PowerPoint).
• Good organizational and communication skills.
• Able to multitask, work independently, and meet deadlines.
• Meticulous and responsible.

How to Apply

Key Responsibilities

Market Research & Intelligence

• Maintain and update departmental records, project trackers, and client databases to ensure easy access to historical data.

• Conduct thorough market research by gathering and organizing relevant information on industry trends, competitor activities, and emerging project opportunities in Singapore.

• Analyze data related to labor, material costs, and government land sales (GLS) to support strategic decision-making.

Client & Partner Engagement

• Support the development and maintenance of strong relationships with key clients, consultants, joint venture partners, and other stakeholders to foster long-term business growth.

• Assist in organizing and preparing for client meetings, presentations, and site visits, ensuring a professional representation of the company.

• Act as a point of contact for partner queries during the pre-qualification and tender stages

Reporting & Documentation

• Prepare reports, presentations, and internal documentation for management review and HQ reporting requirements.

• Provide insights and recommendations based on market trends, tender success rates, and feedback from clients to refine future bidding strategies

• Assist in drafting comprehensive reports on business development activities and market findings in Singapore.

Tender Coordination & Process Management

• Assist in project-oriented business development activities, with a primary focus on the end-to-end coordination of tender preparation.

• Monitor internal submission processes, ensuring that all documentation, pricing inputs, and compliance checks are completed accurately and submitted before strict deadlines

• Liaise with technical, commercial, and legal teams to track the progress of bids and facilitate the timely execution of deliverables.

Job Requirements

• Degree in Civil Engineering, Project Management, Quantity Surveying, or a related discipline.

• Proficient in Microsoft Excel for data organization, analysis, and basic calculations.

• Detail-oriented, patient, and meticulous, with strong summarization skills.

• Well-organized and able to manage multiple tasks and priorities effectively.

• Good communication and coordination skills.

• Able to work independently and collaboratively in a structured environment.

• Eager and patient to learn and grow progressively.

Additional Information

• This role may involve research across multiple industries, depending on business requirements

• The company offers a stable working environment with career development opportunities

We are a landscaping and horticulture firm looking for a hands-on Admin & HR Executive to support our day-to-day operations. You will be the backbone of our office, handling a broad mix of administrative, HR, and operational support functions. This is a great fit for someone who enjoys wearing multiple hats in a fast-moving environment.

Key responsibilities

• Assist with end-to-end recruitment ,job posting, screening, interview scheduling, and onboarding
• Maintain accurate employee records, HR files, and leave management system
• Handle work pass applications, renewals, and cancellations (WP/S Pass/EP) via MOM portal
• Support MOM compliance matters including PWM, OPW, and OED survey submissions
• Coordinate staff training, WSQ enrolments, and SkillsFuture claims
• Assist in drafting HR letters, employment contracts, and HR policies
• Manage company vehicle records, insurance renewals, and licences (e.g. LCR, NEA)
• Support management with scheduling, correspondence, and document preparationMaintain filing systems and ensure records are up to dateAssist with ad-hoc operational and project support as required

Requirements

• Diploma or degree in Business Administration, HR Management, or related field
• 1 to 3 years of relevant admin or HR experience, preferably in a services or operations company
• Familiar with MOM e-services, CPF portal, and work pass management
• Proficient in Microsoft Office (Word, Excel, Outlook); knowledge of HR software (QuickHR) is an advantage
• Meticulous, organised, and able to handle sensitive information with discretion
• Good interpersonal skills and able to work independently with minimal supervision

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONE THKMC - Empowering the Community.

RESPONSIBILITIES

Purpose: To conduct casework, counselling and group work for the clients who walk-in or are referred to the respective Centre.

Main Duties and Responsibilities:

• Provide casework, counselling, group work and community work
• Network and collaborate with relevant stakeholders and community partners
• Plan and implement programmes to meet the community's needs
• Maintain and ensure regular and timely recording of data in SSNet
• Plan and implement projects assigned
• Participate in staff meetings and case conferences as required and shares information in a respectful, non-judgemental manner
• Exercise good judgement and discretion in dealing with confidential information
• Meet with supervisor on a regular basis and participates in supervision and performance evaluation
• Provide supervision, guidance and coaching to supervisees (applicable to Senior Social Worker)
• Attend relevant professional development seminars and training programs for self-development
• Perform other organizational duties as assigned

• Bachelor's Degree/Post Graduate in Social Work from universities recognised by the Social Work Accreditation and Advisory Board (SWAAB) of Singapore.
• Minimum 5 years of relevant working experience with families and children (applicable to Assistant Senior Social Worker and above)
• Good written communication skills to document information in a clear, concise and accurate manner
• Good verbal and interpersonal skills to liaise with external agencies
• Individuals with specialized training in marital counselling, family violence and mental health are preferred
• Passionate individuals committed in working with individuals and families
• Good team player who is positive, caring and compassionate
• Able to work in a multi-disciplinary team with good interpersonal skills to communicate with people at all levels such as family members, government agencies and other professionals

Purpose and main tasks

1. Handle and supervise the accurate and timely movement of ocean freight to- and from specific locations within the service standards agreed with the Customer

2. Handle and supervise all Vendor facing communication and shipment related internal communication between DSV stakeholders

3. Supervise the execution of country specific customs clearance processes

4. Supervise multimodal FCL, LCL pre/on-carriage services (Hinterland Transportation) by truck, rail or barge

5. Create solutions- and pricing for FCL, LCL ocean freight Hinterland Transportation services for internal Ocean Operations-, Trade- and Sales Teams

6. Participate in ad-hoc projects related to business process improvement (Internal and External).

7. Take on additional tasks (e.g. create / update ISO procedures) during department performance review and/or annual scheduled events (e.g. audits) as assigned by superiors.

8. Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process

9. Monitor and ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.

10. Monitor individual & team performances and balance workload

11. Escalate unresolved issues to next management level

Accountable

1. Ensure timely activation and/or creation shipment in TMS (TANGO)

2. Activate and/or create shipment in TMS (TANGO)

3. Ensure the accuracy check is conducted

4. Ensure all operational SOPs are properly followed

5. Ensure all operational KPIs are achieved

6. Initiate credit check for Consignee and follow up on credit issues with Finance Team

7. Check actual shipment arrival date with Carrier and confirm in TMS (TANGO) - as applicable

8. Receive Carrier's Arrival Notice

9. Update shipment arrival information in TMS (TANGO)

10. Ensure interaction with carriers, CY (Container Yard), port and customs authorities and external customs broker is properly executed

11. Ensure interaction with CFS (and port and customs authorities if applicable) is properly executed

12. Check container arrival at CY (Container Yard) and confirm in TMS (TANGO)

13. Perform required interaction with CY (Container Yard) and port authorities - as applicable

14. Request cargo release information, documents and freight invoice from Carrier - as applicable

15. Receive Original HBL from Consignee and confirm receipt in TMS (TANGO) - as applicable

16. Ensure that Original MBL is surrendered to Carrier at origin or destination - as applicable

17. Provide self-pickup instructions to Consignee - as applicable (Sender shown as "Customer Management")

18. Provide shipment details (manifest) to customs authorities - as applicable

19. Provide "Change Advice" to Consignee - as applicable

20. Continuously Monitor container pickup status at CY (Container Yard)

21. Confirm self-pickup details in TMS (TANGO) - as applicable

22. Ensure all relevant documents are received and/or uploaded to digital archive (ODM)

23. Ensure and Provide delivery information to Trucking Vendors (if merchant's haulage) and/or to Carrier (if Carrier's haulage), and self-pickup instructions/ delivery details are provided to consignees.

24. Receive pick up/delivery requests from Customer Management Teams via TMS (TANGO)

25. Determine optimal vendor, routing and price

26. Provide delivery/pick up/drayage instructions to vendors

27. Confirm container delivery to the CY (Container Yard)

28. Update TMS (TANGO) with truck / vendor details - as applicable (ideally done electronically)

29. Identify match-back and proactively combine load opportunities

30. Perform required interaction incl. document transfer with external customs broker - as applicable

31. Supervise the execution of country specific Import customs clearance processes

32. Ensure customs related documents are prepared and submitted to relevant government authorities and/or Customs and/or Customs Broker to obtain customs permit and/or certificate of origin - as applicable

33. Accuracy check of the customs required data entry

34. Solve and/or escalate issues resulting from communication with Customs and/or Customs Broker and/or government body

35. Direct communication with Customs and/or Customs Broker and/or government body - as applicable

36. Check shipment delivery status and confirm in TMS (TANGO) - as applicable

37. Check empty container return to CY (Container Yard) and confirm in TMS (TANGO) - as applicable

38. Manage and resolve all disputes and issues with vendors

39. Ensure timely and accurate completion of activities in TMS (TANGO)

40. Create and verify income /cost accruals in TMS (TANGO), including standard and exceptional and accessorial income reserves and cost accruals.
41. Ensure demurrage & detention details are provided to Customer management in a timely manner

42. Ensure compliance with Customer specific KPI's - as applicable

43. Set and provide internal recommended sell rates (as directed by Regional resp. Cluster/Country Heads of Trade and Country Heads of LCL)

44. Ensure vendors provide preset, automated, electronic milestone transmission into systems - visible in TMS (TANGO)

45. Ensure electronic connectivity of vendors with DSV systems for dispatching and invoicing - executable in TMS (TANGO)

46. Select, and negotiate with, internal- and external service providers based on pricing, preset service and electronic connectivity standards

47. Proactively manage performance of vendors through setting and monitoring of transparent, uniform KPIs

48. Conduct regular and documented performance reviews with vendors including actionable continuous improvement measures

49. Supervise "cost control" in TMS (TANGO) - as applicable

50. Request update from/with MDM Team (Master Data Management) as applicable

51. Receive and check hinterland vendor invoices then forward to OA for posting

52. Ensure each file Profit + Loss statement shows a profit and escalate “Loss” file information to Customer Management Team - as applicable

Responsible

1. Ensure operations is executed efficiently and with high quality

2. Select service providers based on portfolio, cost and service quality

3. Ensure that digital channels are used when communicating with vendors

4. Support a positive, attractive working atmosphere and office environment

5. Establish regular communication with the customer management and trade management in regard to carrier selection

6. Establish regular communication with the customer management and LCL management in regard to CFS and pre-carriage service providers selection

7. Escalate service/ technical issues as needed

8. Handle discipline & grievance cases for direct reports

9. Involved in the exercise of performance appraisal as a supervisor or leader

10. Participate in recruitment process to attract and identify potential candidates

11. Responsible for on-job training and career progress for direct reports

Required skills

1. Ability to lead and manage team

2. Ability to multi-task

3. Effective communication skills and professional communication etiquette

4. Fluency in written and spoken English

5. Fluency in written and spoken [local] language

6. Perform well under pressure

7. Strong computer (Windows PC) skills

8. Typing skills (at least 30 words per minute)

9. Decision-making and problem-solving skills

10. Ability to prioritize and manage time

11. Attention to detail and accuracy

12. Organizational skills

13. Must work well within a team

Required education

1. Diploma in business/operation management/transportation/logistics/relevant discipline is preferred.

Required experience

1. Minimum 3 years of working experience in the sea freight industry is preferred

2. Relevant experience in managing a team is necessary.

3. Knowledge of ocean freight, international trade and relevant laws, regulations, Supply Chain processes and procedures will be preferred

4. Self-driven individual with high degree of professional integrity

5. Ability to communicate at all levels of business and across cultural / National boundaries

6. Good analytical skills – supply chain process

7. Possess good communication and presentation skills

8. Ability to lead cross functional teams