About Crown:
Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at Crown Equipment Corporation | Malaysia | Material Handling.
About the role:
Crown Equipment Sdn. Bhd. is seeking a highly motivated and results-driven individual to join our team as a Territory Executive. In this role, you will be responsible for driving sales and enhancing customer satisfaction within a designated territory in Malaysia. As a key player in our organization, you will leverage your understanding of the market dynamics to develop and implement effective sales strategies that align with our company's objectives.
Your role will involve identifying potential customers, conducting product demonstrations, and providing tailored solutions to meet their needs. You will work closely with cross-functional teams to ensure seamless service delivery and customer experience. The ideal candidate will exhibit strong communication skills, have a passion for customer engagement, and possess a deep understanding of our product offerings.
Crown Equipment Sdn. Bhd. values innovation, teamwork, and accountability, and we are looking for someone who can embody these values while striving for excellence in all endeavors. If you are a proactive and ambitious professional seeking to make a significant impact in your career, we invite you to apply and become a part of our dynamic team that is committed to delivering exceptional value to our customers.
3 best things about the role:
- Be part of a Company that is a leading innovator in a world-class forklift and material handling equipment
- Work for a Company that values good people, with a culture of developing employees and promoting within
- Have opportunities for recognition and appreciation
Responsibilities
- Develop and execute strategic sales plans to achieve revenue targets in the assigned territory.
- Identify and cultivate relationships with potential customers and key stakeholders to drive sales growth.
- Conduct product demonstrations and presentations to showcase the features and benefits of our equipment.
- Analyze market trends and competitor activities to inform sales strategies and market positioning.
- Collaborate with the marketing team to create targeted campaigns and promotional activities.
- Provide post-sale support to customers to ensure satisfaction and encourage repeat business.
- Maintain accurate records of sales activities, customer interactions, and forecasts in our CRM system.
- Diploma or Bachelor's degree in Business, Marketing, or related field.
- Minimum of 2 years of sales experience in a similar industry or role.
- Strong understanding of sales principles and customer relationship management.
- Excellent communication and interpersonal skills for effective customer engagement.
- Proficiency in using CRM software and AS400.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong analytical skills and attention to detail to track sales performance and market trends.
