The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.
Role Responsibilities:
· Promote TP ICAP as a company
· Ensure timely input of trades into trading systems
· Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner
· Identify trade opportunities and calculate strategies
· Keep trade records up to date.
· Update real-time manual / electronic whiteboards with market data
· Provide input on various projects for brokers and traders
· Provide trade details to brokers and traders on a daily basis
· Give live quotes to traders through the messaging systems
· Monitor markets and follow financial news and developments
· Understand the underlying products being traded and keep up to date with knowledge of new products/procedures
· Liaise with clients, (via telephone and face to face) to understand the business objectives of your clients as to provide a reliable and efficient broking service
· Develop new business with existing clients and on-board new clients following the correct process with the Client On-Boarding team
Knowledge & Understanding
· Understanding of Financial Markets is beneficial
· Sales experience preferred
Client Focused
· Personable and engaging
· Communicates effectively and efficiently to internal and external stakeholders
· Build relationships and networks with both internally and externally wherever possible
· Demonstrates strong customer focus
· Demonstrates ability to work effectively with others
· Constructively handles disagreements to reach a resolution
· Ability to work with diverse groups/ personalities
Innovative
· Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights
· Seeks opportunities for improvements
· Handles situations and problems with innovation and creativity
Dynamic & Competitive
· Demonstrates high levels of energy in seeking out and achieving new goals
· Goes that “extra mile”
· Is a self-starter
· Shows evidence of being comfortable working in fast paced or pressured environments
· Enjoys a challenge and is able to escalate
· Does not give up easily
Open & Communicative
· Adapts communication style to suit audience
· Projects personal credibility
· Interacts confidently without being overbearing
· Ability to work effectively in a high pressure environment
· Keeps emotions under control in difficult situations
· Handles criticism constructively
Professional Integrity
· Able to demonstrate honesty, integrity and professionalism
· Promotes loyalty to TP ICAP and its principles
· Works ethically and shows respect for both professional and company values
Effective
· Excellent attention to detail, highly organised with a proactive approach
· Strong analytical ability and problem solving skills
