Internship - Customer Service (Bangalore)
2 months ago
We are looking for freshers for a period of min. 6 Months, on paid InternshipBelow are the key role and responsibilities of the Intern Maintain C.....
We are looking for freshers for a period of min. 6 Months, on paid Internship
Below are the key role and responsibilities of the Intern
Maintain Customer focus at all times and respond to customers’ enquiries /orders/complaints (through e-mails, phone and fax) using the best Practice guidelines. Answer all calls/mails/fax received at the Desk.
Work within agreed service levels, striving to exceed customer expectations.
Take ownership of queries and proactively follow through to resolution.
Handling Complaints/escalations.
Meeting client requirements on time and effectively thereby winning their goodwill.
Sensitization of the client requirements and accordingly prioritizing the activities.
Work effectively as part of a team to achieve individual, team and organizational objectives, sharing knowledge and skills as appropriate.
Official account of Jobstore.
