Total 17 Others job vacancies in Ipoh

Key Responsibilities

Customer Service Management

• Lead and manage the after-sales support team to deliver excellent customer service.
• Handle escalated customer complaints and ensure timely resolution.
• Monitor customer satisfaction and implement improvement initiatives.
• Build long-term customer relationships to improve loyalty and retention.

Service Operations

• Oversee repair, maintenance, warranty, and return (RMA) processes.
• Ensure service requests are completed within agreed service level agreements (SLAs).
• Develop and improve after-sales service policies, procedures, and workflows.
• Monitor service turnaround time (TAT) and productivity.

Warranty & Technical Support

• Manage warranty claims
• Coordinate with technical support teams on product troubleshooting and repairs.
• Analyze recurring technical issues and recommend corrective actions.

Retail Store Support

• Support retail outlets with after-sales service processes and customer issue resolution.
• Coordinate with store managers to ensure consistent service standards.
• Monitor service performance across multiple retail branches.
• Ensure service counters are adequately staffed and equipped.

Inventory & Spare Parts Management

• Manage spare parts inventory to ensure availability.
• Coordinate stock replenishment with procurement and suppliers.
• Minimize obsolete inventory while maintaining service efficiency.

Cross-Functional Collaboration

• Work closely with Sales, Retail Operations, Logistics, Procurement, and Technical teams.
• Coordinate product recalls and service campaigns when required.
• Provide customer feedback to product management and vendors to improve product quality.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal development opportunities
• Paid training and development

Full job description:

•   Provide technical support for hardware, software, printer, and network related issues to company customers.

•   Troubleshoot and resolve basic IT problems for customers.

•   Assist Company Customers to monitor and ensure proper functioning of IT systems and equipment

•   Responsible in the co-ordination of IT systems sold. Technical maintenance and support assignments undertaken by the Company.

Requirements

•   Minimum Certificate in IT, Computer Science, or related field

•   Basic knowledge in computer hardware, software, and networking

•   Minimum 1-2 years’ experiencein IT related tasks

•   Fresh graduates are encouraged to apply

•   Good problem-solving and communication skills

•   Able to work independently and as part of a team

•   Possess own transport is an added advantage

Allowance : Hand-phone and/or Petrol

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Personal leave
• Open culture

COMPANY OVERVIEW

Our client is a well established company (in business for more than 20 years) in the field of car dealers and is seeking an experienced Financial Controller to join their team. The Financial Controller will be responsible for managing financial accounting and reporting, budgeting, and financial analysis. The successful candidate will have strong leadership skills, attention to detail, and excellent communication skills.

Responsibilities:

• Oversee all financial accounting and reporting activities, including month-end and year-end closing
• Ensure accurate and timely financial statements and reports
• Develop and manage financial budgets and forecasts
• Perform financial analysis to identify trends and variances and provide recommendations to management
• Collaborate with other departments to ensure effective financial planning and analysis
• Manage the company's financial risk and ensure compliance with financial regulations and standards Develop and maintain relationships with external auditors, banks, and other financial institutions
• Manage the accounting team and provide leadership and guidance to ensure high performance and professional development
• Stay up-to-date with industry trends and best practices in financial accounting and reporting
• Perform other duties as assigned by the CEO

Requirements:

• Bachelor's degree in Accounting, Finance, or a related field
• CPA or CMA certification preferred
• Proven work experience as a Financial Controller or similar role
• Strong knowledge of financial accounting principles and practices
• Excellent analytical and problem-solving skills Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to work independently and in a team environment
• Strong leadership and management skills
• Ability to manage multiple projects and priorities o Proficient in Microsoft Excel and other financial software

Perks & Benefits

• Annual leave in accordance with Labour Law
• Personal development opportunities
• Salary will commensurate with experiences

Interviews will be conducted at F.E.A. FRISCO SDN BHD, No. 16A Jalan Medan Bendahara Satu, 31650 Ipoh, Perak.

Tel: 05-2428173 / 05-2438173

Job Responsibilities

1.Handle customer inquiries, complaints, and feedback via phone calls, emails, web chat, and social media platforms.

2.Provide accurate information and solutions to customers in a professional and timely manner.

3.Investigate customer issues and coordinate with relevant departments to resolve them effectively.

4.Maintain accurate customer records and update information in the system.

5.Follow up on customer requests and ensure customer satisfaction.

6.Support order processing, quotations, and after-sales service activities.

7.Work closely with internal departments to ensure smooth service delivery.

8.Prepare customer service reports and perform administrative duties as assigned.

9.Assist in handling customer escalations and service recovery situations.

10.Perform any other ad hoc duties and assignments as assigned by Management.

Job Requirements

• Good interpersonal and customer service skills.
• Strong analytical and problem-solving abilities.
• Ability to multitask and prioritize work effectively.
• Excellent communication and active listening skills.
• Good time management and organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office applications and customer service systems.

We are seeking a dedicated and detail-oriented R&D Chemist to play a vital role in our product development and innovation team. The R&D Chemist will contribute to the formulation, testing, and optimization of health food products in various dosage forms, helping us bring innovative and high-quality products to the market.

Responsibilities:

• Collaborate with the internal team to formulate and develop health food products in different dosage forms.
• Conduct laboratory-scale formulation batches with sensory tests, and other related tests to optimize product formulations for quality, stability, and efficacy.
• Participate in prototype development, ensuring that products meet desired sensory, nutritional, and functional attributes.
• Assist in evaluating and selecting raw materials, ensuring they meet quality standards and regulatory requirements.
• Document and maintain accurate records of experiments, procedures, and results.
• Prepare product write-ups.
• Assist in the scale-up and manufacturing process, collaborating with contract manufacturers and suppliers.
• Stay up-to-date with industry trends, scientific advancements, and regulatory changes related to health food product development.
• Support the team in troubleshooting and resolving technical issues that may arise during product development. Work closely with marketing and regulatory teams to ensure accurate product claims and compliance with labelling requirements.

Requirements:

• Bachelor's degree in Food Science or related field. Master's degree is a plus.
• Minimum of 2 years of experience in a laboratory setting, preferably in health food product development.
• Strong understanding of food science, formulation principles, and tests relevant to food products.
• Hands-on experience with formulation of food products and the relevant testing.
• Detail-oriented with excellent organizational and documentation skills.
• Ability to work independently and as part of a team in a fast-paced, innovative environment.

Perks & Benefits

• Casual dress code
• Personal development opportunities
• Paid training and development
• Free Parking
• Medical Fee

Key Responsibilities

• Financial Reporting: Handle full set accounts and ensure timely monthly closing. Prepare monthly financial reports, including balance sheet, profit and loss statement, and management reports.
• Reconciliations: Perform monthly bank, AP/AR, and inter-company reconciliations. Update cashbooks and track fund movements.
• Cash Flow Management: Monitor daily cash flow and treasury activities. Follow up on outstanding payments and coordinate billing with clients/vendors.
• Audit & Tax Compliance: Prepare supporting schedules for annual audits. Assist in tax filings, payments, and statutory compliance.
• Stakeholder Management: Liaison professionally with auditors, tax agents, bankers, and vendors.
• Process Improvement: Ensure compliance with internal policies and assist in workflow optimization and budgeting.

Job Requirements

• Education: Degree or Professional Qualification (ACCA/CPA/MIA) in Accounting or Finance.
• Experience: 3–4 years of experience handling full set accounts, financial reporting, audit, and tax.
• Technical Skills: Strong knowledge of accounting principles and tax laws. Advanced Excel skills are required; SAP knowledge is a plus.
• Languages: Fluent in English and Bahasa Malaysia. Mandarin proficiency is an added advantage.
• Attributes: Proactive, independent, and highly analytical with strong problem-solving skills. Able to meet tight deadlines under pressure.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal development opportunities
• Paid training and development

• Bertanggungjawab merekodkan semua hasil dan perbelanjaan dengan tepat dan tepat pada masanya menggunakan sistem perakaunan syarikat.
• Bertanggungjawab untuk menyelenggara pangkalan data kewangan dan perakaunan.
• Pastikan semua tarikh akhir pelaporan kewangan dipenuhi.
• Menyelesaikan percanggahan dan penyelewengan perakaunan.
• Membantu dan memastikan pengauditan tahunan akaun syarikat yang tepat.
• Memudahkan kawalan aliran tunai.
• Memudahkan dalam menyediakan laporan pengurusan kewangan.
• Menganalisis dan memberi nasihat tentang operasi perniagaan termasuk trend hasil dan perbelanjaan, komitmen kewangan dan hasil masa hadapan.
• Berhubung dengan badan berkanun yang berkaitan dengan cukai pendapatan dan hal ehwal kewangan yang berkaitan.
• Untuk mengetahui dan mematuhi semua SOP Kesihatan & Keselamatan Pekerjaan syarikat, Arahan Kerja, HIRADC dan keperluan perundangan negara.
• Untuk melaksanakan sebarang tanggungjawab dan tugas lain yang diarahkan dari semasa ke semasa.

Faedah & Kebaikan

• Waktu kerja fleksibel
• Insurans perubatan
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar

• 負責使用公司會計系統準確、及時地記錄所有收入和支出。
• 負責維護財務和會計資料庫。
• 確保所有財務報告截止日期均已遵守。
• 解決會計帳目差異和違規行為。
• 協助並確保公司年度帳目審計的準確性。
• 便於現金流控制。
• 協助編制財務管理報告。
• 分析並就業務運營提供建議，包括收入和支出趨勢、財務承諾和未來收入。
• 與所得稅及相關財務事項的法定機構進行聯絡。
• 了解並遵守公司所有職業健康與安全標準作業規程、工作指導書、HIRADC 和國家法律要求。
• 根據指示，履行其他職責和義務。

福利待遇

• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 有薪培訓和發展

職責：

• 負責採購及供應商品及服務，以確保公司日常營運順利進行。
• 協商有利於公司的價格和付款條款。
• 根據生產和維護計劃協調和加快物品流動，並編制和維護所有記錄。
• 確保所購買的物資、設備和服務品質合格，且成本最低。
• 負責確保所採購的貨物符合規定。
• 透過口頭和書面方式與客戶/供應商/詢價者及相關工作人員溝通和聯絡。
• 與供應商聯絡，提出與供應商交貨相關的糾正措施要求。
• 編制供應商報價比較總表。
• 跟進供應商的品質、成本、交貨和財務狀況等評估結果。
• 準備供應商調查表，以評估供應商的能力和可靠性。
• 根據指示，履行其他職責和義務。
• 熟悉SAP系統者優先考慮。

福利待遇

• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 有薪培訓和發展

Responsibilities:

• Responsible for purchasing and procuring goods and services to ensure smooth day to day operations of the company.
• To negotiate pricing and payment terms to the benefit of the company.
• Coordinate and expedites flow of items according to production and maintenance schedule and to compile and maintain all records.
• Ensures that supplies, equipment, and services purchased are of acceptable quality and at the least possible cost.
• Responsible to ensure goods are purchased is in order.
• Communicate and liaise verbally and in writing between customers / suppliers / enquirers and relevant staff.
• Liaise with suppliers for corrective action request related to supplier delivery.
• Prepare comparison summary of supplier quotation.
• Follow up on evaluation results such as quality, costs, delivery and financial status of suppliers.
• To prepare supplier survey form in order to evaluate capacity and reliable of the suppliers.
• To act on any other responsibilities and duties as may be directed from time to time.
• Knowledgeable in SAP system is an added advantage.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal development opportunities
• Paid training and development

Tanggungjawab:

• Bertanggungjawab untuk membeli dan mendapatkan barangan dan perkhidmatan bagi memastikan operasi harian syarikat berjalan lancar.
• Untuk merundingkan harga dan syarat pembayaran untuk kepentingan syarikat.
• Menyelaras dan mempercepatkan aliran barang mengikut jadual pengeluaran dan penyelenggaraan serta menyusun dan menyelenggara semua rekod.
• Memastikan bekalan, peralatan dan perkhidmatan yang dibeli adalah berkualiti dan pada kos yang paling minimum.
• Bertanggungjawab memastikan barang yang dibeli berada dalam keadaan teratur.
• Berkomunikasi dan berhubung secara lisan dan bertulis antara pelanggan/pembekal/penyelidik dan kakitangan yang berkaitan.
• Berhubung dengan pembekal untuk permintaan tindakan pembetulan berkaitan penghantaran pembekal.
• Sediakan ringkasan perbandingan sebut harga pembekal.
• Membuat susulan ke atas keputusan penilaian seperti kualiti, kos, penghantaran dan status kewangan pembekal.
• Menyediakan borang tinjauan pembekal bagi menilai kapasiti dan kebolehpercayaan pembekal.
• Untuk melaksanakan sebarang tanggungjawab dan tugas lain yang diarahkan dari semasa ke semasa.
• Berpengetahuan dalam sistem SAP adalah satu kelebihan tambahan.

Faedah & Kebaikan

• Waktu kerja fleksibel
• Insurans perubatan
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar

Kami sedang mencari Ahli Kimia Makanan R&D yang berorientasikan perincian dan inovatif untuk membangunkan dan menambah baik produk makanan berfungsi dan suplemen diet, termasuk formulasi kecantikan dari dalam. Peranan ini melibatkan formulasi, pengujian, pematuhan peraturan dan pengkomersialan produk. Di samping itu, peranan ini melibatkan kerjasama dengan pasukan jualan/pemasaran untuk menulis cadangan produk, menyediakan maklumat label dan menyokong pertanyaan pelanggan.

Tanggungjawab:

1.) Formulasi Produk:

• Membangunkan produk makanan tambahan dan makanan berfungsi baharu (serbuk, cecair, kapsul)
• Merumus semula produk sedia ada untuk meningkatkan rasa, kestabilan dan kecekapan kos
• Menjalankan ujian bangku, kelompok rintis dan pengeluaran berskala tinggi
• Pilih bahan mentah, bahan aktif dan bahan tambahan yang sesuai
• Nilaikan keserasian bahan dan kestabilan kimia

2.) Pematuhan Kawal Selia dan Jaminan Kualiti:

• Membantu dalam menilai dan memilih bahan mentah, memastikan ia memenuhi piawaian kualiti dan keperluan kawal selia seperti HACCP, NPRA.
• Bekerjasama dengan ujian dan analisis makmal pihak ketiga untuk memastikan keselamatan, kualiti dan pematuhan produk dengan piawaian kawal selia.
• Mengekalkan rekod eksperimen, formulasi dan keputusan ujian yang tepat. Menyediakan laporan teknikal dan pembentangan seperti yang diperlukan.
• Kekal dikemas kini dengan peraturan dan garis panduan berkaitan produk makanan kesihatan dan memastikan pematuhan dalam pembangunan dan pelabelan produk.

3.) Sokongan Pengeluaran:

• Bekerjasama rapat dengan pasukan produksi untuk menjalankan percubaan dan penyelesaian masalah
• Mengoptimumkan proses pembuatan untuk mengurangkan pembaziran dan meningkatkan kecekapan
• Menyokong peningkatan skala daripada makmal kepada pengeluaran komersial

4.) Sokongan Pelanggan / Pemasaran:

• Bekerjasama rapat dengan pasukan jualan/pemasaran untuk memahami trend pasaran dan pilihan pengguna serta membantu dalam menulis cadangan produk dan bahan pemasaran.
• Bekerjasama dengan bahagian jualan atau secara langsung dengan pelanggan untuk menyediakan maklumat label, data pemakanan dan sokongan teknikal mengikut keperluan.
• Kekal mengikuti perkembangan trend industri, kemajuan saintifik dan perubahan kawal selia yang berkaitan dengan pembangunan produk makanan kesihatan.

Keperluan:

• Ijazah Sarjana Muda atau Sarjana dalam bidang Kimia, Pemakanan, Sains Makanan atau bidang berkaitan.
• Minimum 3 tahun pengalaman dalam pembangunan produk makanan, sebaik-baiknya dalam industri makanan kesihatan.
• Pemahaman yang kukuh tentang sains pemakanan, kimia makanan dan keperluan kawal selia.
• Pengalaman langsung dengan peralatan dan teknik makmal untuk formulasi dan pengujian.
• Berorientasikan perincian, kreatif, dan mampu bekerja secara bebas serta sebagai sebahagian daripada pasukan.
• Kebolehan untuk bekerja secara bebas dan sebagai sebahagian daripada pasukan dalam persekitaran yang pantas dan inovatif.

Faedah & Kebaikan

• Kod pakaian kasual
• Peluang pembangunan peribadi
• Latihan dan pembangunan berbayar
• Tempat Letak Kereta Percuma
• Yuran Perubatan

我們正在尋找一位注重細節、富有創新精神的研發食品化學家，負責開發和改進功能性食品和膳食補充劑產品，包括由內而外煥顏配方。該職位涉及配方研發、測試、法規遵從和產品商業化。此外，該職位還需與銷售/市場團隊合作撰寫產品提案、提供標籤資訊並支援客戶諮詢。

職責：

1.) 產品配方：

• 開發新型營養補充品和功能性食品（粉劑、液體、膠囊）
• 重新配製現有產品，以改善口感、穩定性和成本效益。
• 進行台架試驗、中試批次試驗和規模化生產。
• 選擇合適的原料、活性成分和輔料
• 評估成分相容性和化學穩定性

2.) 法規遵循與品質保證：

• 協助評估和選擇原料，確保其符合品質標準和監管要求，如 HACCP、NPRA。
• 與第三方實驗室進行測試和分析，以確保產品安全、品質並符合監管標準。
• 準確記錄實驗、配方和測試結果。按要求準備技術報告和簡報。
• 隨時了解與保健食品相關的法規和指南，確保產品開發和標籤符合相關規定。

3.) 生產支援：

• 與生產團隊緊密合作，進行試運轉和故障排除。
• 優化生產流程，減少浪費，提高效率
• 支持從實驗室到商業化生產的規模化生產

4.) 客戶/市場支援：

• 與銷售/行銷團隊密切合作，了解市場趨勢和消費者偏好，並協助撰寫產品提案和行銷資料。
• 與銷售部門或直接與客戶合作，根據需要提供標籤資訊、營養數據和技術支援。
• 隨時了解與保健食品產品開發相關的行業趨勢、科學進步和監管變化。

要求：

• 化學、營養學、食品科學或相關領域的學士或碩士學位。
• 至少3年食品產品開發經驗，最好是在保健食品產業。
• 對營養科學、食品化學和法規要求有深入的了解。
• 具備實驗室設備及配方和測試技術的實際操作經驗。
• 注重細節，富有創造力，既能獨立工作，也能作為團隊成員協作。
• 能夠在快節奏、創新的環境中獨立工作並作為團隊成員合作。

福利待遇

• 休閒著裝要求
• 個人發展機會
• 有薪培訓和發展
• 免費停車
• 醫療費用

Job Description

• Ensure compliance with safety regulations related company policies and plant safety standards, also need to comply with GMP and food safety. Delivers a Safety Health and Environment culture and role model behaviours by following safety procedures, using Personal Protective Equipment
• Perform scheduled preventive maintenance on machinery and equipment (packaging & mixing machine).
• Diagnose and resolve mechanical, electrical, and electronic issues to minimize production downtime.
• Perform install, test, calibrate machine, routine inspections, lubrication, adjustments, and parts replacement to ensure consistent machine performance
• Maintain accurate records of maintenance activities and repairs.
• Work closely with other teams (production / Quality and…) to ensure smooth, efficient, and reliable daily operations

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• Drive Revenue: Achieve and exceed monthly/quarterly sales targets by proposing the company's products and services at optimised pricing levels.
• Market Intelligence: Maintain a deep understanding of market trends, industry benchmarks and competitor movements to effectively position Rentokil Initial’s unique value propositions.
• Prospect Generation: Actively prospect, develop a healthy sales pipeline and execute strategic market development initiatives.
• Consultative Selling: Conduct on-site inspections and client visits to assess needs, deliver presentations and propose tailored make solutions.
• Customer Experience: Act as the primary point of contact for new accounts; urgently resolve client complaints and handle customer’s’ queries in accordance with company policy.
• Sales Administration: Manage day-to-day administrative sales workflows, including drafting proposals, executing service agreements and maintaining the system.
• Cross-Functional Collaboration: Coordinate with Operations, Customer Service, and Finance departments to ensure seamless service execution and collection of payment.
• Agility: Maintain flexibility to support the broader business on ad-hoc projects and urgent operational tasks as required.

The ideal candidate will possess:

• Experience: Proven track record in B2C/& B2B sales, business development, or outdoor sales (experience in service industries, pest control, or hygiene is a strong advantage).
• Skills: Strong negotiation, presentation, and relationship-building skills.
• Attributes: Highly agile, resilient, and comfortable conducting hands-on on-site inspections at client premises.
• Tech-Savvy: Comfortable utilising modern systems and mobile sales tools to track KPIs.
• Mobility: Possess a valid driver’s license and own transport for frequent client visits in outstations.

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.