Total 18,881 Manager procurement manager job vacancies

utlet Operational Excellence:

1. Operational Standards and Customer Experience:

• Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
• Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.

2. Team Leadership and Implementation:

• Lead the team in implementing changes to enhance outlet performance and customer experience, ensuring staff readiness to manage crises effectively.
• Ensure the outlet's functionality and equipment are maintained optimally.

3. Customer Engagement and Communication:

• Manage customer experiences across various platforms, encouraging and facilitating social media reviews and ratings.
• Establish and maintain positive relationships with internal and external stakeholders, ensuring effective and timely communications.

4. Reporting and Feedback:

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and recommendations for improvement.

Safety Compliance and Manpower Management:

1. Compliance and Risk Control:

• Conduct scheduled food audits accurately, ensuring compliance with operational, safety, and hygiene regulations.
• Enforce adherence to First-In-First-Out and First-Expiry-First-Out guidelines for food and ingredient usage and sales.
• Communicate and ensure team members follow safe work procedures, maintaining compliance with SFA guidelines and Stuff’d SOPs for food safety.

2. Resource Planning and Team Management:

• Forecast resource and manpower needs, planning weekly schedules based on business requirements.
• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
• Conduct on-site orientations covering safety, hygiene, and comprehensive on-the-job training for new employees.

3. Leadership and Performance Management:

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.
• Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.

WHY JOIN US?

• Monthly performance incentives for full-time service crew
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Nutritious staff meals
• Grooming allowance
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Responsibilities:

• Must be able to maintain full set of accounts
• Help and manage an accounts department of 15 staffs Preparation of financial, budgets and statements
• Cash flow planning and management
• Credit control, risk management and treasury functions
• Ensure compliance with Company policies and internal and external compliance
• Should have experience in Payroll workings and HR Reports.
• Report on the financial implications of key operational decisions
• Any other duties as and when assigned

Requirements:

• Possess degree in Finance and/or Accountancy with at least 5 years in similar capacity
• Ability to work independently and under pressure
• Excellent communication and interpersonal skill
• Strong leadership and organizational capabilities
• Responsible, meticulous, self-motivated and committed to meet deadlines
• Competent with Financial and Microsoft software
• Able to work in Loyang vicinity and on alternate Sat.
• Payroll and HR experience will be an advantage

Fleek TCM is a beauty salon located at Jurong west.

We offer a huge variety of hair services & other beauty services such as facial and TCM treatments. We require new enthusiastic candidate who are not only outgoing but also a competent team player in order to work with other associates to promote wide variety of beauty packages and services to our customers.

We are looking for Full Time position as follows:

1) Beautician

2) Beauty Consultant

3) Sales Manager

4) Hairstylist

5) Senior Hairstylist

Basic salary + Commission

Basic requirements:

-Consultant experience needed for managerial roles otherwise beauty industry experience

- 6 days work week
- Other ad-hoc duties instructed by the manager
- Promote wide range of services and packages
- Excellent customer service and communication
- Hardworking and team cooperation
- Able to commute well with peers / a team player
- Able to speak basic Chinese and English to maintain good after-sales relationship with different racial clients. (Most clients speak English and Chinese only)
- Strong negotiation and selling skills, well groomed and presentable.
- Independent and self-motivated

- Beauty / Facial knowledge
- Hair Service knowledge: cutting, designing, re bonding, coloring, hair treatments, washing and etc

- Must hit personal sales target and group targets
- Prefer Chinese candidate as mostly our customer are chinese speaking.

Reporting to the Director of Food & Beverage, we are seeking a dynamic and experienced Banquet Manager to lead our banquet operations. In this pivotal role, you will be responsible for the banquet department of the hotel and responsible for the seamless planning and execution of events, from intimate executive meetings to grand-scale weddings and corporate galas. You will embody our "Garden-in-a-Hotel" concept, ensuring every event is not only flawlessly delivered but also infused with the distinctive charm and exemplary service standards that define the PARKROYAL COLLECTION brand.

Key Responsibilities

1. Event Planning & Execution:

• Act as the primary point of contact for clients during the event planning phase, working closely with the Sales & Catering team.

• Conduct detailed briefings with clients and prepare comprehensive Banquet Event Orders (BEOs).

• Lead pre-event briefings with kitchen, stewarding, and service teams to ensure full understanding of client expectations and event specifications.

• Oversee the entire event from set-up to breakdown, ensuring impeccable standards of service, timing, and guest satisfaction.

2. Team Leadership & Development:

• Lead, motivate, train, and schedule the banquet service team, including Captains, Servers and Casual Labours.

• Foster a culture of excellence, teamwork, and proactive service.

• Conduct regular performance reviews and identify training needs to enhance team skills.

3. Operational & Financial Management:

• Manage the banquet department's budget, including labor costs, inventory, and equipment.

• Ensure careful control of inventory for china, glassware, silverware, and linen.

• Review and finalize billing with clients, ensuring accuracy and resolving any discrepancies.

• Implement cost-control measures without compromising the quality of guest experience.

4. Quality Assurance & Guest Relations:

• Maintain the highest standards of cleanliness, safety, and hygiene in all banquet areas.

• Personally interact with hosts during events to ensure satisfaction and address any concerns immediately.

• Handle guest feedback professionally and implement corrective actions where necessary.

• Uphold the hotel's sustainability initiatives within banquet operations.

5. Administrative Duties:

• Prepare and analyze banquet reports (e.g., revenue, covers, function sheets).

• Ensure compliance with all hotel policies, procedures, and statutory requirements.

Qualifications & Experience

• Minimum Diploma in Hospitality Management, Business Administration, or a related field.

• At least 3-5 years of experience in banquet operations, with a minimum of 2 years in a supervisory or managerial role within a premium hotel or large-scale event venue.

• Proven track record of successfully managing high-profile and high-volume events.

• In-depth knowledge of food & beverage service, event logistics, and banquet billing procedures.

• Strong financial acumen and computer literacy (MS Office, Opera, Delphi or similar PMS/Catering software).

Personal Attributes & Skills

• Exceptional Leader: Inspirational, decisive, and able to perform under pressure.

• Guest-Centric: Possesses a genuine passion for creating unforgettable guest experiences.

• Detail-Oriented: Meticulous with an eagle eye for details and flawless execution.

• Excellent Communicator: Strong in interpersonal, written, and verbal communication skills. Fluency in English is essential; additional languages are a plus.

• Problem-Solver: Able to think quickly on your feet and provide effective solutions.

• Professional Demeanor: Exudes confidence, poise, and embodies the sophisticated style of the PARKROYAL COLLECTION brand.

Additional Information

• 5-day work week

• AWS and Performance Bonus

• Annual Leave from 16 days

• Up to 50% Associate Dining & Accommodation Discounts at Group Properties

• Referral Incentive of S$1,000*

• Career Development and Training opportunities

*Terms & Conditions Apply

We regret that only shortlisted applicants will be notified.

Role: Boutique Manager - Zenith Singapore

Reporting to the Brand Director, Zenith S.E.A, the Boutique Manager is fully responsible for the management and performance of the store and is a key contributor in seeking new business opportunities.

Thanks to strong technical, interpersonal and managerial skills, the Boutique Manager is responsible for meeting sales objectives and building long lasting and loyal relationships with clients by providing them with a unique, luxurious and unforgettable shopping experience.

Key Responsibilities

Performance Management and Business Development

• Achieve and surpass the boutique targets in alignment with the brand’s retail strategy.
• Analyze business performance, propose actionable strategies, and implement plans to improve results and drives sales across each product category.
• Optimize profitability by effectively managing the cost.
• Provide sales leadership to the team by setting clear performance target and defining the relevant KPIs for the team members.

Store Management

• Act as a brand ambassador, engaging with VIP clients, new customers, and walk-in clients to deliver an exceptional experience at all times.
• Oversee the overall appearance and maintenance of the boutique, ensuring it aligns with brand guidelines and concepts, including the timely implementation of visual merchandising.
• Ensure inventory management is at the optimal.

Store Operation Management

• Actively ensure accuracy of monthly, quarterly and yearly stock taking, with no stock discrepancies.
• Weekly follow up with regional head office for stock replenishments and active order requests.
• Ensure the maintenance of all boutique timepieces when necessary, such as changing of straps, polishing, servicing.

Financial Control & Cash Registry

• Ensure compliance with procedures and with legal, fiscal and customs regulations and cash registry.

Reporting

• Provide timely reporting of sales (daily, monthly) to Brand Director.
• Streamline processes in existing operations to define action plans for implementation.

Team Management

• Ensure monthly staff programs are planned and communicated to regional office.
• Responsible for integrating and training new and existing team members.
• Conduct daily briefing to ensure target achievement and communication and foster a motivated and proactive working environment.
• Responsible of planning the monthly roaster.
• Ensure proper grooming in accordance with boutique guidelines.
• Consistent coaching of team members to achieve individual and collective objectives, through daily team meetings, on the job trainings, appraisals, training, task allocation, and feedback on expectations.

CRM Related Activities

• Develop and maintain strong client relationship through effective CRM activities with close follow up with existing and new clients.
• Nurture the recruitment of VIP clients and prospects and promptly address clients’ concerns.
• Monitor the achievement of CRM KPIs, ensuring the execution of the Brand’s CRM strategy by all team members.

Candidate’s Profile

We are seeking a candidate with a minimum of 8 years of extensive experience in luxury retail operations, including at least 5 years in relevant leadership capacity. The ideal candidate should thrive in a multicultural team environment, demonstrate strong leadership skills, and possess fluency in one or more languages (in addition to English) to effectively support our diverse workforce.

The candidate will have a proven track record of successfully managing high-profile clients from diverse cultural backgrounds. Experience in the high-end luxury watch industry is a plus.

The successful candidate will be agile, adaptable, and able to perform effectively under pressure. Strong interpersonal skills, attention to detail, and a proactive, can-do attitude are essential. A creative mindset is crucial to drive innovation, think strategically, and approach challenges with a disruptive and forward-thinking perspective.

Responsibilities

• Develop and implement Enterprise Risk Management (ERM) frameworks covering Strategic Risk, Operational Risk, Project Risk, Technology Risk, Cybersecurity Risk, Quality Risk, Supply Chain Risk, Health, Safety, Security and Environmental (HSSE) Risk, and Compliance Risk. 
• Establish risk governance policies, procedures, risk registers, risk appetite frameworks, and internal control mechanisms across engineering, inspection, testing, software development, and automation business functions. 
• Conduct enterprise-wide risk assessments and identify potential risks associated with engineering projects, operational processes, technology systems, digital solutions, and business operations. 
• Develop and maintain risk assessment methodologies, risk scoring models, Key Risk Indicators (KRIs), risk dashboards, and management reporting systems. 
• Perform trend analysis, root cause analysis, scenario analysis, and predictive risk assessments to support business decision-making and operational resilience. 
• Monitor project risks related to cost, schedule, quality, safety, resource allocation, and contractual obligations throughout the project lifecycle. 
• Lead technology and cybersecurity risk assessments for IT infrastructure, cloud platforms, software applications, automation systems, and digital transformation initiatives. 
• Develop risk analytics solutions and automate risk monitoring and reporting processes using data analytics, business intelligence, and visualization tools. 
• Manage enterprise risk data, data quality controls, and governance processes to ensure accurate and reliable risk reporting. 
• Support business continuity planning, operational resilience initiatives, and crisis management preparedness programs. 
• Collaborate with engineering, operations, quality assurance, software development, IT, and management teams to strengthen risk controls, governance standards, and compliance practices. 
• Lead risk management system implementation, enhancement, integration, and process improvement initiatives to improve risk visibility and operational efficiency. 
• Support the adoption of digital technologies, AI-enabled analytics, workflow automation, and data-driven risk management practices. 
• Conduct risk awareness training and promote a strong risk management culture across the organization. 

Requirements

• Bachelor's degree in engineering, Information Technology, Computer Science, Data Analytics, Risk Management, Business Management, or a related discipline. 
• Minimum 10 years of relevant experience in Enterprise Risk Management, Operational Risk Management, Project Risk Management, Technology Risk, Quality Management, Compliance, or Governance functions. 
• Strong expertise in risk identification, risk assessment, risk mitigation planning, risk monitoring, risk reporting, and internal control frameworks. 
• Experience in managing risks associated with engineering projects, inspection and testing services, software development, digital transformation initiatives, or automation solutions. 
• Hands-on experience in developing risk dashboards, Key Risk Indicators (KRIs), management reporting, and performance monitoring frameworks. 
• Advanced proficiency in Python, SQL, and data analytics tools for risk analysis, automation, reporting, and process improvement. 
• Experience with statistical analysis, predictive analytics, machine learning applications, and data-driven decision-making methodologies. 
• Strong knowledge of data governance, data quality management, data warehousing, ETL processes, and enterprise data management practices. 
• Proficiency in business intelligence and data visualization tools such as Power BI, Tableau, QlikView, or similar platforms. 
• Experience with enterprise risk management systems, Governance, Risk and Compliance (GRC) platforms, project management systems, or operational management solutions. 
• Familiarity with cloud technologies (AWS, Azure), API integration, workflow automation platforms, and digital business applications. 
• Strong understanding of ISO 31000 Risk Management, ISO 9001 Quality Management Systems, ISO 27001 Information Security Management Systems, ISO 45001 Occupational Health and Safety Management Systems, and relevant regulatory compliance requirements. 
• Excellent analytical, problem-solving, stakeholder management, communication, and leadership skills. 
• Ability to lead cross-functional teams and drive enterprise-wide risk management and governance initiatives.

Project Manager (Corporate Fit-Out & Reinstatement)

Contract Duration: 1 Year
Location: City Hall

Job Overview

We are seeking a Project Manager to oversee corporate office fit-out projects and building reinstatement works. The role covers the full project lifecycle—from planning and design coordination through to execution and handover—ensuring all deliverables meet functional requirements, regulatory standards, timelines, and budget expectations.

Key Responsibilities

Corporate Office Fit-Out Projects

• Plan and manage office fit-out works across design, procurement, and construction phases

• Coordinate with designers, consultants, and contractors to deliver functional and efficient workplace environments

• Conduct regular site inspections to ensure quality, safety, and compliance with building regulations

• Monitor project budgets, track costs, assess variations, and implement cost control measures

Building Reinstatement Projects

• Lead reinstatement works to restore premises to original or specified conditions as required by statutory agencies or lease agreements

• Oversee demolition, make-good works, and restoration activities

• Liaise with property managers, statutory bodies, and contractors to ensure smooth project handover

• Manage timelines, costs, safety, and quality standards throughout reinstatement works

General Project Management

• Act as the main liaison between clients, stakeholders, and project teams across all phases

• Provide timely progress updates and manage stakeholder expectations

• Identify project risks early and implement mitigation strategies

• Oversee contract administration, including variations and documentation

• Conduct post-project reviews and capture lessons learned for continuous improvement

Job Requirements

• Bachelor’s degree in Project Management, Construction, Architecture, Engineering, or related discipline

• 3–5 years of experience in office fit-out and reinstatement projects

• Experience with government procurement processes preferred

• Strong understanding of construction methods, building systems, and reinstatement works

• Proven track record in successful project delivery

• Strong organisational and time management skills

• Demonstrated leadership and ability to coordinate multidisciplinary teams and contractors

• Excellent written and verbal communication skills

• Singapore Citizen

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

TheOpportunity    

We have an exciting opportunity for BIM Manager to join our Building Services team in Singapore and become part of anetwork of over 400 Building Services Engineers across the Asia Pacific. Workwith diverse clients on various projects, enhancing your technical skills. Bepart of a motivated team in a supportive culture that values yourcontributions. We offer numerous technical and leadership challenges to helpyou grow professionally.

We are seeking an experienced BIM Manager to lead digital delivery excellence across our Singapore projects. This role is key in driving BIM strategy, ensuring high-quality project delivery, and developing team capability within a collaborative, multi-disciplinary environment.

Working closely with technical leaders and project managers, you will contribute to the delivery of complex infrastructure and building projects, while advancing best practices and future-ready digital workflows.

This is an excellent opportunity to join a growing Singapore business. We are looking for a high-performing professional to take on the BIM Manager role in our Singapore office, reporting to the Manager – BIM Lead.

About You

We’re looking for someone who is passionate about continuous improvement and knowledge-sharing — someone who brings fresh thinking to elevate both project outcomes and team capability.

You are a strong problem-solver with a design and digital mindset, passionate about BIM innovation and best practice, motivated to mentor and uplift team performance and experienced working across multiple stakeholders and offices

Responsibilities

In this role, you will be responsible to:

• Lead and perform quality assurance reviews of digital deliverables, ensuring compliance with company standards, client requirements and regulatory frameworks across both 2D and 3D outputs
• Drive continuous improvement in BIM processes, standards, and delivery outcomes
• Troubleshoot and resolve model and project-related issues,ensuring efficient delivery across disciplines
• Plan and manage BIM resourcing to meet project timelines anddelivery requirements
• Mentor and support BIM team members, fostering technicalgrowth and capability development
• Assist job managers and directors in appropriate BIM strategies and technologies on their projects.
• Planning and resourcing delivery aspects of projects.
• Conduct trainings on BIM process.

Key Requirements

• Specialist Diploma in BIM or Diploma/Degree in Mechanical Engineering
• Minimum 5 years’ experience in BIM management and modelling
• High level of experience in both of Revit software and the Autodesk BIM360 suite of collaboration tool systems are required. Competent user of BIM software such as Revit, AutoCAD, Naviswork etc
• Familiarity with Singapore codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures (e.g., Corenet X)
• Excellent communication and stakeholder management skills, with the ability to influence across teams and offices
• Strong organisational andprioritisation skills, with the ability to manage competing demands
• Self-driven and highly motivated,with demonstrated leadership capability and a collaborative mindset

About Beca

Beca is one of AsiaPacific’s largest independent advisory, design and engineering consultancies.After a century of operation, we have grown from a family-owned business to oneof the most progressive, client-centric professional services consultants inour region. We have more than 4,000 employees in 25 offices around the worldand have delivered projects in more than 70 countries.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations. Find out more about us at www.beca.com.

What we offer

A career with Beca will provide you with:

• Flexibility & Wellbeing: We recognise that achieving a work-life balance is unique to everyone. Enjoy flexible working options to manage your personal and family priorities, along with dedicated leave for wellbeing and community engagement.
• Belonging & Ownership: Join a diverse and inclusive team where collaboration and creativity thrive. Bring your whole self to work and take advantage of unique shareholder opportunities to share in our collective success.
• Career Growth & Development: Your growth is our priority! Benefit from continuous learning and professional development and support for professional accreditation for team members, including pathways to Professional Engineer with PE Board, Singapore. Work alongside industry leaders and gain hands-on experience to unlock your career potential.

Ready to make a move?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s) for leaving (if any)
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Job Description

• Liaise and assist Managing Director in responding to request for quotation from prospective clients both local and overseas
• Manage and coordinate preparation of pre-tender documentation and response to tender clarifications and amendments involved and attends tender meetings leading to award of tenders
• Prepare contract documents for control and implementation of contract administration and reviews commercial aspects of contract and agreement with clients & sub-contractors
• Assist the Project Managers in preparation of monthly progress payment and ensure successful claim of progress payment
• Attend site meetings with Project Staff as and when required
• Assist Project Managers in preparation of variation order and keep comprehensive record on work alteration and design amendment etc
• Liaise closely with Main Contractor and Client’s Q/S in regard to claims and negotiation of claims and finalisation of account
• Prepared budgets and cash flow projection in conjunction with Directors, Project Managers and Financial Controller
• Assist in negotiation of sub-contractors packages and preparation of sub-contractor or supplier agreement letters
• Analyse scope of work in project and contract for effective contract administration in conjunction with interpretation of architectural and shop drawings
• Liaise with Financial Controller and in conjunction with Project Managers control
• Monitor Project cost and prepare general financial administration
• Report example Cost history for contract negotiation and budget
• Other ad-hoc duties as assigned

Job Requirements

• Possess excellent interpersonal skills/people management skills, good communication skills and negotiation skills and strong leadership qualities.
• Efficient, Good Analytical Skills and Able to work independently.
• Candidates with QS or Contracts background is advantageous.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil) or equivalent.
• At Least 5 years of Experience in Civil Works.
• Proficient in Microsoft Office, MS Project, Primavera and AutoCad.
• Able to start work immediately or within short notice.

Company Overview

Founded in 1875, the Young Women’s Christian Association (YWCA) of Singapore is a social service agency dedicated to empowering women from low-income families through holistic programmes. YWCA Fort Canning supports these initiatives via hospitality revenue.

Job Summary

The Duty Manager oversees front office daily operations to ensure team efficiency and service excellence. This role involves developing operational plans, managing VIP guest services, monitoring room inventory, and driving service recovery and compliance.

Responsibilities

Manage front office operations

• Collaborate with departments to fulfill guests' special requirements and requests
• Develop and implement operational plans aligned with front office procedures and service standards
• Identify and resolve deviations and irregularities in front office services to maintain quality
• Manage personalised reception services for VIP guest arrivals and departures
• Monitor front office operations to ensure compliance with organisational standards and procedures
• Track room inventory levels and reconcile discrepancies to maintain accuracy
• Control and maintain accurate inventory of all room keys
• Respond to incoming emails promptly and follow up on required actions
• Ensure luggage storage in the baggage room is controlled, recorded, and orderly at all times
• Review operational reports and statistics to monitor and report departmental performance
• Update digital signage daily with accurate information on F&B activities and events

Drive service and operational excellence

• Build and maintain guest relationships to encourage repeat visits
• Engage with guests to collect feedback on service quality for continuous improvement
• Manage service recovery for escalated guest concerns, maintaining proper records
• Oversee team service performance to meet guests’ needs and ensure satisfaction
• Review and recommend improvements to systems and processes to enhance workflow and productivity
• Manage departmental operating expenses to stay within budget

Manage operational risks

• Respond effectively to emergency situations to ensure guest and staff safety
• Implement compliance management for data protection and organisational security in guest registration and financial transactions
• Report all emergencies and incidents immediately during night shifts with proper documentation

Team Management

• Provide mentoring and guidance to enhance staff work performance
• Conduct daily briefings to align team objectives and updates
• Maintain accurate daily operations records
• Participate in meetings as required

Required competencies and certifications

• Minimum 2 years of relevant experience
• Strong working knowledge of Opera system
• Proficiency in Microsoft Word, Excel, and Outlook
• Availability to work shifts including weekends and public holidays

Operations Manager

Presto Drycleaners Pte Ltd | Singapore

The Operations Manager leads daily factory production at Presto. This role makes sure all garments are sorted, processed, and ready on time. The goal is to keep production flowing smoothly, use manpower well, hold process discipline, and keep the team running at a high standard.

The Operations Manager works closely with the management and ground staff to spot problems early and turn them into practical fixes. This is a hands-on role on the factory floor. The Operations Manager will both plan and run the floor. They must think clearly, act early, and follow through without being told.

What You Will Be Doing

• Ensure the sorting and packing side operates smoothly

• Allocate manpower based on daily volume

• Spot manpower shortages early and decide when overtime is needed

• Reprioritise stations when manpower is constrained

• Ensure all agreed process changes/ new SOP are carried out

• Follow up daily on compliance (e.g., colour testing, QC checks)

• Check CCTV to identify mistakes and recurring operational issues

• Investigate root causes before proposing solutions

• Present structured problem statements to management

• Maintain discipline across a multilingual workforce

• Resolve staff conflicts fairly

• Act as the communication bridge between management and ground staff

• Keep team morale stable without compromising standards

How You’ll Do It

• Plan manpower around actual daily volume, not guesswork

• Act early on shortages instead of reacting late

• Investigate root causes before jumping to solutions

• Use CCTV and data to find what is really going wrong

• Present problems in a clear, structured way, with proposed fixes

• Follow through until every action item is fully closed

• Hold standards firmly while keeping the team steady and motivated

• Communicate clearly in both directions — up to management and down to the floor

• Suggest solutions instead of waiting for instructions

What You Bring to the Role

• Experience leading a production line, factory floor, or operations team

• Strong sense of ownership — takes full responsibility for outcomes, follows through without supervision, and treats production targets as long-term commitments rather than daily firefighting

• Ability to plan manpower and reprioritise under pressure

• A calm, fair approach to discipline and conflict resolution

• Comfortable leading and communicating across a multilingual team

• Structured problem-solver who looks for root causes, not quick patches

• Hands-on and present on the floor — leads from the front, not behind a desk

• Self-driven and independent

• High personal standards and strong attention to detail

This role keeps the engine of Presto running. The focus is not on firefighting day to day, but on building a disciplined, well-run production floor that delivers on time, holds high standards, and keeps improving.

· Planning and execution of all marketing activities (organize event, collaboration with other brand, outsourcing livestreamer, etc).

· Develop, planning and manage the yearly marketing calendar and event calendar

· Analyzing and keeping informed of market trends and preparing forecasts.

· Increasing brand awareness and market share.

· Overseeing branding, advertising, and promotional campaigns.

· Managing the marketing department's staff works and job allocation.

· Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.

· Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies.

· Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration.

· Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

· Manage website & social media accounts, including analytics, ads platforms, influencers.

· Seamless execution of all marketing initiatives, driving traffic to stores, building and elevating our brand.

· Providing hindsight reports post events and other relevant duties assigned.

· Other Ad-hoc duties assign.

JOB REQUIREMENTS

· Preferably possessed a Bachelor Degree or equivalent.

· Minimum 3 years of relevant experience

· Experience in fashion and retail industry will be more advantage

. Proficiency in marketing tools and Graphic design skills (Canva / Capcut/ Adobe Photoshop/Illustrator etc)

. Strong analytical, communication, time-management and creativity skills

. Strong ability to focus on customer/market and take initiative experience with social media

· Mature, independent and confident to work with different cultures

· Passionate, creative and highly committed with a positive attitude

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

One of our Insurance customers is looking for an operations manager.

Responsibilities:

• Support outsourcing and offshoring initiatives in the region
• Support global strategic projects in the region
• Liaise with relevant business unit managers to ensure operations issues impacting the business is identified
• Support underwriting process reviews to identify areas of improvement and automation opportunities
• Develop and maintain strong relationships with vendors
• Assist in negotiating contracts and agreements to ensure favourable terms to organization.
• Conduct vendor performance evaluations and provide feedback
• Ensure vendor is compliant with company's policies, procedures and regulatory requirements
• Collaborate with internal stakeholders and international stakeholders to identify their needs and requirements
• Develop and implement vendor management strategies to drive cost savings and efficiency
• Manage vendor-related issues and resolve conflicts
• Analyze data and metrics to identify trends and areas for improvement
• Tracking and monitoring of performance metrics in operations teams
• Analyze vendor performance data and provide insights for improvement

Requirements:

• Minimum 5+ years of experience in insurance operations and vendor management
• A proven track record inleading operations projects and initiatives
• Experience in overseeing outsourced arrangements
• Data-driven approach and ability to analyse and interpret data
• Ability to communicate clearly to all levels in the organization, with ability to influence stakeholders
• A hands-on approach, with high energy levels and self-motivated.