Total 1,591 Full-time human resources job vacancies

Job Overview
We are seeking a proactive Network Operations Centre Engineer to support 24x7 managed services operations. This role serves as the first point of contact for clients and vendors, responsible for monitoring alerts, managing service tickets, and ensuring timely incident resolution in accordance with agreed service levels.

The ideal candidate is disciplined, client-focused, and confident in working within structured processes in a high-availability environment.

Key Responsibilities

Incident & Ticket Management

• Receive, log, validate, and diagnose client incidents and service requests
• Monitor alerts, mailbox queues, calls, and chat requests
• Perform first-level troubleshooting and provide first-call resolution where possible
• Escalate issues appropriately based on defined escalation matrix

Service Delivery & SLA Management

• Manage tickets in line with established SLAs and operating procedures
• Provide timely status updates to clients on open incidents
• Coordinate with resolver groups and internal teams to ensure resolution timelines are met

Process & Continuous Improvement

• Identify gaps in knowledge articles, SOPs, and workflows
• Recommend improvements to enhance operational efficiency
• Maintain documentation accuracy within service management tools

Client Engagement

• Maintain professional communication with clients and vendors
• Ensure high levels of service quality and customer satisfaction

Requirements

Technical Knowledge

• Familiarity with ITIL concepts and service management practices
• Basic understanding of networking technologies such as WAN, LAN, WLAN
• Exposure to Security, Cloud, Collaboration, or Video Conferencing technologies is advantageous

Skills & Attributes

• Methodical and structured approach to troubleshooting
• Strong communication skills, both verbal and written
• Able to work in a 24x7 shift roster environment
• Good judgment in issue escalation
• Detail-oriented and customer-focused team player

Qualifications

• Technical Diploma or equivalent qualification in IT or related discipline
• ITIL v4 Foundation certification mandatory
• CompTIA A+ certification required

Experience

• Prior experience in a NOC, helpdesk, or technology call center environment preferred

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are looking for a responsible and hands-on Warehouse Assistant to support daily warehouse operations and ensure smooth material flow for production and delivery activities. This role requires strong coordination, attention to detail and the ability to work in a fast-paced operational environment.

Key Responsibilities

• Support the Warehouse Supervisor in executing daily warehouse activities and assigned tasks
• Manage the receiving of raw materials and the dispatch of finished goods in accordance with operational schedules
• Maintain proper housekeeping standards and ensure 5S practices are consistently applied
• Update and maintain accurate stock records and inventory documentation
• Support production by ensuring materials is prepared and issued accurately
• Assist with finished goods deliveries and verify shipping documentation prior to dispatch
• Participate in stock counts and promptly report any inventory discrepancies
• Perform additional operational tasks as assigned to support warehouse operations

Requirements

• Able to handle manual lifting of approximately 10kg to 20kg
• Basic computer literacy for inventory updates and documentation
• Willing to support overtime work when operationally required
• Strong team player with a cooperative and positive attitude
• Good attention to detail and accuracy
• Comfortable working in a non-air-conditioned environment
• Prior warehouse or logistics experience is an advantage

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a hands-on Azure Engineer with strong networking expertise to design, implement, and support cloud infrastructure across enterprise environments. This role will play a critical part in ensuring secure, scalable, and high-performing cloud and network architectures aligned with business requirements.

Key Responsibilities

Cloud Infrastructure & Deployment

• Design, deploy, and manage Azure infrastructure including VMs, VNet, storage, and PaaS services
• Implement scalable and resilient cloud solutions aligned to best practices
• Support cloud migration and modernization initiatives

Networking & Connectivity

• Design and manage Azure Virtual Networks (VNet), Subnets, NSG, UDR
• Configure VPN Gateway, ExpressRoute, Load Balancers, Application Gateway
• Ensure secure hybrid connectivity between on-premise and Azure environments
• Troubleshoot network performance, latency, and connectivity issues

Security & Governance

• Implement cloud security controls including Azure Firewall, WAF, DDoS Protection
• Manage identity and access via Azure AD, RBAC, Conditional Access
• Ensure compliance with enterprise security and governance standards

Monitoring & Optimization

• Monitor system performance using Azure Monitor, Log Analytics
• Perform capacity planning, cost optimization, and performance tuning
• Support incident response and root cause analysis

Requirements

• Diploma or Degree in IT, Computer Science, or related field
• 3 years of experience in Azure cloud and networking environments
• Strong knowledge of:

• Azure networking (VNet, VPN, ExpressRoute)

  Network fundamentals (TCP/IP, DNS, routing, firewall)

• Hands-on experience with Azure Portal, CLI, or PowerShell
• Familiarity with hybrid cloud environments
• Azure certifications (e.g. AZ-104, AZ-700) are advantageous

Good to Have

• Experience with multi-cloud (AWS / AliCloud)
• Exposure to Infrastructure as Code (Terraform, ARM templates)
• Knowledge of DevOps practices and CI/CD pipelines

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a detail-oriented Manual Tester to support application quality assurance across the software delivery lifecycle. This role plays a critical part in validating functional requirements, ensuring system stability, and enabling smooth business adoption through structured testing and collaboration with cross-functional teams.

The ideal candidate demonstrates strong analytical thinking, disciplined testing execution, and the ability to translate business requirements into effective test scenarios.

Key Responsibilities

• Design and develop manual test cases and test artefacts based on functional specifications, business requirements, and user stories
• Maintain and update Requirement Traceability Matrix to ensure end-to-end test coverage and requirement alignment
• Prepare and manage test data using SQL scripts and supporting data tools
• Execute manual test cases across functional, system, and regression testing phases
• Analyze test results to identify defects, assess business impact, and recommend remediation actions
• Log, track, and manage defects using test management and issue tracking tools
• Produce structured daily test execution reports outlining progress, risks, and issues
• Work closely with Business Analysts and Developers to clarify requirements and resolve defects efficiently
• Support business users during User Acceptance Testing by providing coordination, guidance, and issue tracking
• Contribute to continuous improvement of testing processes, templates, and documentation

Requirements and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline
• At least 1 year of experience in manual software testing or quality assurance
• Hands-on experience with test management and defect tracking tools such as JIRA, TestRail, or equivalent
• Basic knowledge of SQL for test data preparation and validation
• Strong analytical and problem-solving skills with attention to detail
• Clear and effective communication skills with the ability to work across technical and business teams
• Familiarity with Agile or SDLC testing methodologies is an advantage

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are looking for a senior IT operations leader to manage large scale workplace and end user computing services within a managed services environment. This role is accountable for ensuring reliable, secure, and high performing IT support for end users, while progressively enhancing service delivery through AI driven insights, automation, and data led decision making.

The position oversees end to end workplace service delivery across service desk and onsite support, including people leadership, resource planning, asset governance, and professional services. A key objective is to modernize operations by embedding intelligent automation, predictive analytics, and virtual support capabilities to improve efficiency, user satisfaction, and operational outcomes.

Key Responsibilities

Workplace Service Delivery & Operations

• Lead and manage multiple workplace managed services engagements supporting large end user populations ranging from approximately 3,000 to 9,000 users.
• Oversee daily workplace operations across service desk and onsite support teams, ensuring contractual deliverables and service commitments are met.
• Apply operational expertise to design, enhance, and standardize workplace support processes.
• Take ownership of service performance, ensuring compliance with agreed service levels and operational targets.
• Serve as the primary escalation authority for high impact, complex, or urgent support incidents.

Incident Management & Service Improvement

• Coordinate resolution of critical incidents and complex service issues to minimize business disruption.
• Conduct root cause investigations and ensure structured communication of findings and remediation actions to customers.
• Lead detailed ticket analysis and service reviews to identify recurring issues and improvement opportunities.
• Implement corrective actions and preventative measures to improve service stability and support quality.

AI, Automation & Data Driven Operations

• Use AI enabled analytics to gain visibility into operational performance, incident trends, and service demand patterns.
• Drive the adoption of intelligent automation to streamline workflows, reduce manual effort, and improve first contact resolution.
• Shift operational delivery from reactive support to proactive and predictive service models using data insights.
• Support deployment of AI powered self-service and virtual assistance solutions to enhance end user experience and reduce support load.

Asset, Resource & Cost Management

• Govern asset management practices across large volumes of endpoint devices, including lifecycle management and inventory accuracy.
• Manage workforce planning, scheduling, and resource utilization across workplace support teams.
• Optimize operational costs while maintaining service quality, including delivering year on year cost efficiency improvements of at least 5 percent.

Stakeholder Engagement & Governance

• Facilitate regular operational meetings with internal teams and customers, including weekly and monthly reviews.
• Prepare and deliver service performance reports to customers and internal stakeholders, including Fujitsu leadership.
• Build strong working relationships with customers to align service delivery with business expectations.
• Drive continuous service improvement initiatives through structured governance and performance tracking.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
• At least 10 years of experience in IT operations, with a minimum of 5 years in a people management or service leadership role.
• Proven experience managing large scale workplaces or end user computing environments.
• Demonstrated experience driving Digital Employee Experience initiatives and operational transformation.
• Strong analytical and critical thinking capabilities in an operational context.

Technical & Professional Competencies

• Solid hands-on knowledge of end user computing environments, including hardware, software, and network support.
• Strong understanding of IT service management principles and operational best practices.
• Excellent problem-solving capabilities with the ability to handle complex and high-pressure situations.
• Effective communication skills with the ability to translate technical issues into business relevant messages.
• Industry certifications such as ITIL, CompTIA A+, Microsoft 365, or Power BI are advantageous.

Preferred Experience

• Experience working with asset management frameworks covering device lifecycle, inventory control, and optimization.
• Exposure to automation platforms, intelligent workflows, and AI assisted operational tools.
• Experience using analytics to identify service trends, forecast demand, and support proactive IT operations.
• Familiarity with AI enabled self service solutions such as chatbots, virtual agents, or intelligent knowledge platforms.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a technically grounded Business Analyst with strong PowerApps experience to support the design, enhancement, and delivery of business applications on the Microsoft Power Platform. This role operates at the intersection of business process optimization and low-code solution delivery, translating operational needs into scalable, secure, and user-centric PowerApps solutions.

The successful candidate is comfortable working closely with business stakeholders, Power Platform developers, and IT teams, ensuring solutions are fit for purpose, technically feasible, and aligned with enterprise governance standards.

Key Responsibilities

Business Analysis and Requirements Management

• Engage business users and stakeholders to elicit, analyze, and document functional and non-functional requirements
• Translate business needs into clear functional specifications, user stories, and acceptance criteria for PowerApps solutions
• Analyze existing processes and identify opportunities for digitization, automation, and efficiency improvements

PowerApps and Power Platform Enablement

• Work closely with PowerApps developers to ensure requirements are accurately implemented
• Support solution design across PowerApps, Power Automate, and related Power Platform components
• Validate application behavior, data flows, and business rules against requirements
• Support application enhancements, change requests, and continuous improvement initiatives

Data and Integration Support

• Work with data sources such as SharePoint, Dataverse, SQL, or other enterprise systems
• Support data validation, issue analysis, and functional troubleshooting
• Collaborate with technical teams on integration touchpoints and downstream system dependencies

Testing and Delivery Support

• Prepare test scenarios and support SIT and UAT activities
• Coordinate defect triage, clarification, and resolution with development teams
• Support deployment readiness and post go-live stabilization activities

Governance and Documentation

• Maintain clear documentation including requirements, process flows, solution designs, and user guides
• Ensure solutions align with security, compliance, and Power Platform governance standards
• Support audit and operational readiness for business-critical applications

Requirements and Qualifications

Core Skills and Experience

• Proven experience as a Business Analyst supporting application development or digital transformation initiatives
• Hands-on exposure to Microsoft PowerApps and the broader Power Platform ecosystem
• Strong understanding of business process analysis and requirements documentation
• Experience working with data sources such as SharePoint, Dataverse, or SQL
• Familiarity with Agile or SDLC delivery methodologies

Technical and Analytical Capabilities

• Ability to translate business requirements into technically actionable specifications
• Comfortable validating application logic, workflows, and data behavior
• Strong analytical and problem-solving skills with attention to detail

Professional Competencies

• Clear communication and stakeholder management skills
• Ability to collaborate across business, development, and IT teams
• Structured, delivery-focused mindset with strong ownership and accountability

Nice to Have

• Experience with Power Automate or Power BI
• Exposure to enterprise governance or regulated environments
• Microsoft Power Platform certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Responsibilities:

• Safely transport workers to and from assigned worksites

• Occasionally transport materials

• Operate and perform basic checks on a 14-foot lorry

• Follow scheduled routes and adhere to road safety regulations

Requirements:

• Valid Class 3 or Class 4 driving license

• Previous driving experience preferred

• Ability to work day/night shift rotations

• Punctual, responsible, and safety-conscious
  

Position : Rendering Artist

Responsibilities :

1. Setting up and render 3D file

2. Edit render file using Adobe Photoshop.

3. Designing and preparing proposal layout.

4. Handling of website & Goggle ccount

Requirements :

- - Minimum Diploma or equivalent

- - Knowledge of Adobe Photoshop, Autocad, Sketch Up and Rhinoceros

- - Experience in landscape design and keen interest in playscape design

- - Possess initiative, able to work independently and under tight dateline

- - 5 days week

Responsibilities:

• Provide 24x7 production support onsite / offsite.
• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries.
• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix.
• Prioritize defects and plan for production release based on defect criticality or align with quarterly release.
• Follow up on defect and incident closure and meet incident closure KPI.
• Share production defect support learning with QA team and development team to improve application .quality and minimize future defects.
• Make sure system availability as per respective agreed SLA.
• Support EOD batch run.
• Perform annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Ensure proper knowledge transfer (KT) from project / development team before enhancement release.
• Ensure application documentation is properly updated for each production release.

Requirements:

Must have:

• Bachelor’s degree of Computer Science/IT or Engineering.
• 10 years working experience in IT industry as Development or Production Support role of which minimum 5 years relevant experience in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support.

Good to have:

• Understanding of ITIL, SDLC, FI/Banking domain knowledge.
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M, Helix, Aldon, etc..
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc..

Essential technical skill:

• Strong proficiency of OS/400 system, RPG, COBOL language.
• Plus point – good experience in Silverlake banking system.
• Added advantage - Open System knowledge - Unix, Linux, Solaris, Shell Script, Oracle DB.

Responsibilities

• Document architecture designs and maintain up-to-date records.

• Setup and maintain development and production environments using Infrastructure as Code

• Setup and maintain DevSecOps pipeline

• Support external integration activities

• Implement system operations capabilities; e.g. logging & monitoring, backup & restore

• Train the client on above

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.

• Min 5 years relevant experience

• Basic understanding of Linux

• Basic understanding of networking & security concept

• Basic scripting

• Basic knowledge of Infrastructure / Configuration as Code (Terraform and Ansible preferred)

• Basic familiarity of CI/CD tools

• Basic knowledge of AWS

Licence no: 12C6060

Job Overview

We are seeking a proactive Marine Project Engineer to support engineering coordination and project execution activities across shipbuilding, vessel conversion, and repair projects. This role will work closely with clients, classification societies, designers, vendors, and internal stakeholders to ensure engineering deliverables are completed on schedule and in compliance with project requirements.

The ideal candidate should possess strong project coordination skills, experience managing engineering documentation, and the ability to work effectively with multiple stakeholders within a marine or offshore environment.

Key Responsibilities

Project & Engineering Coordination

• Coordinate engineering activities for vessel new build, conversion, and repair projects
• Review project specifications, technical requirements, and contractual obligations to ensure compliance
• Support project execution by liaising with clients, classification societies, designers, vendors, and internal teams
• Monitor engineering deliverables and ensure project milestones are achieved according to schedule
• Participate in technical meetings and project discussions in Singapore, Batam, or other locations when required

Technical Documentation Management

• Develop and maintain drawing registers, engineering schedules, and document tracking records
• Coordinate drawing submissions and monitor approval progress with clients and classification societies
• Track technical comments and ensure timely closure of review items
• Review engineering drawings, technical specifications, classification requirements, and maritime regulations
• Monitor vendor documentation and technical submissions to ensure project compliance

Stakeholder & Communication Management

• Act as the key point of contact between clients, designers, classification societies, vendors, and project teams
• Manage engineering correspondence and facilitate the flow of technical information throughout the project lifecycle
• Prepare meeting minutes, technical clarifications, and formal engineering responses
• Follow up on outstanding technical matters and drive timely resolution

Documentation & Compliance

• Work closely with document controllers to maintain proper document filing and revision control
• Ensure project documents, drawings, specifications, and correspondence are accurately maintained
• Support compliance with contractual requirements, classification standards, and maritime regulations

Requirements

• Diploma or Degree in Marine Engineering, Naval Architecture, or a related discipline
• Minimum 2-3 years of experience in project engineering or engineering coordination role within the marine, offshore, shipbuilding, or ship repair industry
• Familiarity with vessel construction, conversion, repair, or offshore projects
• Proficiency in Microsoft Office applications and AutoCAD
• Ability to interpret engineering drawings, technical specifications, classification requirements, and maritime regulations
• Experience managing engineering documentation, correspondence, and project schedules
• Strong communication, stakeholder management, and coordination skills
• Good analytical and problem-solving abilities
• Ability to work independently and manage multiple priorities
• Willingness to travel to Batam or overseas locations when required

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary

Expected salary

Date of availability

Job Overview

We are seeking an experienced Business Analyst to support enterprise Finance and Warehouse systems within a large-scale operations environment. This role focuses on gathering business requirements, driving system enhancements, supporting integrations, and ensuring smooth operations across finance and inventory management platforms.

The ideal candidate should possess strong functional knowledge in Finance and Warehouse operations, together with hands-on experience working with business users, technical teams, and vendors to deliver system improvements and operational support.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and system requirements
• Translate operational needs into functional specifications and process flows
• Conduct impact analysis for system enhancements and process changes
• Facilitate discussions between business users and technical teams

Finance & Warehouse Systems Support

• Support Finance and Warehouse related applications and operational workflows
• Analyze and troubleshoot system and process-related issues
• Support inventory, procurement, stock movement, and finance transaction processes
• Ensure system configurations and workflows align with operational requirements

System Enhancement & Integration

• Coordinate and support application enhancement initiatives
• Work closely with technical teams on system integration and data flow activities
• Support testing, deployment, and post-implementation stabilization
• Participate in defect analysis, root cause investigation, and issue resolution

Testing & Documentation

• Prepare business requirement documents, functional specifications, and user stories
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain proper documentation for business processes, configurations, and issue tracking
• Support training and knowledge transfer to end users where required

Stakeholder Management

• Coordinate with operations, finance, warehouse users, vendors, and IT teams
• Provide regular updates on project progress, risks, and dependencies
• Support continuous improvement initiatives across operational processes

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in Finance, ERP, or Warehouse system environments
• Experience supporting Finance and Warehouse operational workflows
• Hands-on involvement in system enhancement, testing, and support activities

Functional & Technical Skills

• Good understanding of Finance and Warehouse business processes
• Experience with ERP or enterprise operational systems
• Exposure to system integration, data flow, and reporting processes
• Familiarity with SQL, reporting tools, or interface troubleshooting is advantageous

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, gaming, retail, or large enterprise environments
• Exposure to SAP, Oracle, or similar enterprise platforms
• Familiarity with Agile or Waterfall project delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are seeking a proactive and organized IT Admin to provide operational and administrative support to our IT department. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating with multiple stakeholders, and is meticulous with documentation, tracking, and process improvement.

Key Responsibilities

• Provide day-to-day administrative and coordination support to the IT team, including meeting scheduling, internal coordination, and documentation management.

• Track and follow up on IT service requests and incident reports to ensure timely resolution and closure.

• Prepare, consolidate, and maintain regular reports (weekly/monthly) for management review.

• Support small-group IT briefings or user readiness sessions (e.g., service request processes).

• Maintain and update IT asset inventory, including tagging, records, licenses, and warranties.

• Liaise with vendors, internal users, finance, and suppliers to resolve discrepancies related to purchase orders, delivery orders, and invoices.

• Review incident and service request data periodically to identify trends and propose service improvements.

• Coordinate IT hardware and software procurement, including sourcing, quotation comparison, negotiation support, and purchase tracking.

• Ensure compliance with IT documentation standards and internal procedures.

• Suggest improvements to SOPs and workflows to enhance operational efficiency.

Requirements

• Nitec or Diploma in Information Technology or a related discipline.

• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Well-organized, detail-oriented, and able to manage multiple tasks concurrently.

• Good communication and stakeholder management skills.

• Ability to work independently with minimal supervision.

• Prior experience in IT administration, IT support coordination, asset management, or procurement is an advantage.
  

Overview:
We are seeking a proactive and detail-oriented Asset Management Lead to oversee the full lifecycle of IT and client assets. This role is ideal for someone who thrives in a fast-paced environment, enjoys process optimization, and has strong stakeholder management skills.

Key Responsibilities:

• Manage the end-to-end asset lifecycle, including delivery, tagging, withdrawal, deployment, collection, and disposal.
• Lead and mentor the asset management team, driving a culture of accountability, learning, and continuous improvement.
• Collaborate closely with internal stakeholders (e.g., Service Delivery Manager, Desktop Engineers) and external customers to ensure smooth coordination of asset activities.
• Conduct regular meetings with customers to provide updates on asset status, requirements, risks, and progress.
• Maintain accurate and up-to-date asset records; generate and present asset management reports as required.
• Review and update Standard Operating Procedures (SOPs) to ensure compliance with company policies and regulatory standards.
• Monitor operational performance and recommend improvements to enhance efficiency and service delivery.

Requirements:

• Minimum 2 years of experience in asset management, logistics, or operations coordination.
• Proven experience in team leadership or supervisory roles.
• Highly organized with keen attention to detail and strong time-management skills.
• Excellent communication and interpersonal skills to interact effectively with internal and external stakeholders.
• Proficiency in asset management tools or systems (e.g., ServiceNow) will be an advantage.
• Comfortable with walking moderate distances (10–15 minutes) within customer premises.
• Physically able to handle IT equipment (e.g., laptops, desktops, monitors) for store transfers when required.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

About the Role

We are looking for a results-driven Senior Database Administrator to join our Managed Services team and drive enterprise-grade database reliability, security, and performance across mission-critical environments. This role is ideal for a seasoned Oracle and Microsoft SQL professional who thrives in a high-availability 24x7 operations setting and is passionate about delivering operational excellence at scale.

You will be responsible for end-to-end database administration, performance engineering, and L2/L3 support for enterprise systems. You will lead database optimization, hardening, migration, and automation initiatives, while partnering closely with internal teams and customers to uphold system integrity and ensure seamless business continuity.

Key Responsibilities

Database Operations & Performance Management

• Manage and administer Oracle and SQL Server databases in a 24x7 enterprise environment
• Conduct daily database health checks, performance tuning, optimization, and capacity planning
• Implement database security measures, hardening standards, and patches
• Automate database setup, backup, restore, and monitoring processes

Database Administration & Maintenance

• Create and configure database structures, files, logs, indexes, and storage allocations
• Oversee housekeeping activities, object validation, fragmentation checks, and re-indexing
• Verify database integrity during system upgrades, deployments, and maintenance windows

Incident & Problem Management

• Respond to database alerts, anomalies, and incidents with timely troubleshooting and root cause analysis
• Work with service desk teams, customers, and third-party vendors to resolve database-related issues quickly
• Support DR execution and ensure successful rebuilds for production or DR systems

Documentation & Reporting

• Maintain accurate documentation including deployment guides, checklists, operations manuals, and DR procedures
• Prepare monthly reports on database uptime, performance, and growth trending
• Produce ad-hoc investigative reports for audits, capacity planning, and problem resolution

Requirements

• Bachelor’s Degree in IT, IS, Computer Science, or related disciplines
• Minimum 5 years of hands-on Oracle and Microsoft SQL database administration experience
• Strong proficiency with Oracle 12c/19c, Oracle RAC, SQL Server 2016–2022, and cloud environments (Azure/AWS)
• Skilled in database backup, recovery, security implementation, tuning, and high-availability environments
• Solid understanding of UNIX and Windows OS
• Strong analytical, troubleshooting, and communication skills
• Ability to work independently in a fast-paced operational environment
• Experience supporting government sector environments is preferred

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability