Total 544 human resources job vacancies

Job Overview

We are seeking an experienced Business Analyst to support enterprise Finance and Warehouse systems within a large-scale operations environment. This role focuses on gathering business requirements, driving system enhancements, supporting integrations, and ensuring smooth operations across finance and inventory management platforms.

The ideal candidate should possess strong functional knowledge in Finance and Warehouse operations, together with hands-on experience working with business users, technical teams, and vendors to deliver system improvements and operational support.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and system requirements
• Translate operational needs into functional specifications and process flows
• Conduct impact analysis for system enhancements and process changes
• Facilitate discussions between business users and technical teams

Finance & Warehouse Systems Support

• Support Finance and Warehouse related applications and operational workflows
• Analyze and troubleshoot system and process-related issues
• Support inventory, procurement, stock movement, and finance transaction processes
• Ensure system configurations and workflows align with operational requirements

System Enhancement & Integration

• Coordinate and support application enhancement initiatives
• Work closely with technical teams on system integration and data flow activities
• Support testing, deployment, and post-implementation stabilization
• Participate in defect analysis, root cause investigation, and issue resolution

Testing & Documentation

• Prepare business requirement documents, functional specifications, and user stories
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain proper documentation for business processes, configurations, and issue tracking
• Support training and knowledge transfer to end users where required

Stakeholder Management

• Coordinate with operations, finance, warehouse users, vendors, and IT teams
• Provide regular updates on project progress, risks, and dependencies
• Support continuous improvement initiatives across operational processes

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in Finance, ERP, or Warehouse system environments
• Experience supporting Finance and Warehouse operational workflows
• Hands-on involvement in system enhancement, testing, and support activities

Functional & Technical Skills

• Good understanding of Finance and Warehouse business processes
• Experience with ERP or enterprise operational systems
• Exposure to system integration, data flow, and reporting processes
• Familiarity with SQL, reporting tools, or interface troubleshooting is advantageous

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, gaming, retail, or large enterprise environments
• Exposure to SAP, Oracle, or similar enterprise platforms
• Familiarity with Agile or Waterfall project delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

We are seeking a proactive and organized IT Admin to provide operational and administrative support to our IT department. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating with multiple stakeholders, and is meticulous with documentation, tracking, and process improvement.

Key Responsibilities

• Provide day-to-day administrative and coordination support to the IT team, including meeting scheduling, internal coordination, and documentation management.

• Track and follow up on IT service requests and incident reports to ensure timely resolution and closure.

• Prepare, consolidate, and maintain regular reports (weekly/monthly) for management review.

• Support small-group IT briefings or user readiness sessions (e.g., service request processes).

• Maintain and update IT asset inventory, including tagging, records, licenses, and warranties.

• Liaise with vendors, internal users, finance, and suppliers to resolve discrepancies related to purchase orders, delivery orders, and invoices.

• Review incident and service request data periodically to identify trends and propose service improvements.

• Coordinate IT hardware and software procurement, including sourcing, quotation comparison, negotiation support, and purchase tracking.

• Ensure compliance with IT documentation standards and internal procedures.

• Suggest improvements to SOPs and workflows to enhance operational efficiency.

Requirements

• Nitec or Diploma in Information Technology or a related discipline.

• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint).

• Well-organized, detail-oriented, and able to manage multiple tasks concurrently.

• Good communication and stakeholder management skills.

• Ability to work independently with minimal supervision.

• Prior experience in IT administration, IT support coordination, asset management, or procurement is an advantage.
  

Overview:
We are seeking a proactive and detail-oriented Asset Management Lead to oversee the full lifecycle of IT and client assets. This role is ideal for someone who thrives in a fast-paced environment, enjoys process optimization, and has strong stakeholder management skills.

Key Responsibilities:

• Manage the end-to-end asset lifecycle, including delivery, tagging, withdrawal, deployment, collection, and disposal.
• Lead and mentor the asset management team, driving a culture of accountability, learning, and continuous improvement.
• Collaborate closely with internal stakeholders (e.g., Service Delivery Manager, Desktop Engineers) and external customers to ensure smooth coordination of asset activities.
• Conduct regular meetings with customers to provide updates on asset status, requirements, risks, and progress.
• Maintain accurate and up-to-date asset records; generate and present asset management reports as required.
• Review and update Standard Operating Procedures (SOPs) to ensure compliance with company policies and regulatory standards.
• Monitor operational performance and recommend improvements to enhance efficiency and service delivery.

Requirements:

• Minimum 2 years of experience in asset management, logistics, or operations coordination.
• Proven experience in team leadership or supervisory roles.
• Highly organized with keen attention to detail and strong time-management skills.
• Excellent communication and interpersonal skills to interact effectively with internal and external stakeholders.
• Proficiency in asset management tools or systems (e.g., ServiceNow) will be an advantage.
• Comfortable with walking moderate distances (10–15 minutes) within customer premises.
• Physically able to handle IT equipment (e.g., laptops, desktops, monitors) for store transfers when required.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

About the Role

We are looking for a results-driven Senior Database Administrator to join our Managed Services team and drive enterprise-grade database reliability, security, and performance across mission-critical environments. This role is ideal for a seasoned Oracle and Microsoft SQL professional who thrives in a high-availability 24x7 operations setting and is passionate about delivering operational excellence at scale.

You will be responsible for end-to-end database administration, performance engineering, and L2/L3 support for enterprise systems. You will lead database optimization, hardening, migration, and automation initiatives, while partnering closely with internal teams and customers to uphold system integrity and ensure seamless business continuity.

Key Responsibilities

Database Operations & Performance Management

• Manage and administer Oracle and SQL Server databases in a 24x7 enterprise environment
• Conduct daily database health checks, performance tuning, optimization, and capacity planning
• Implement database security measures, hardening standards, and patches
• Automate database setup, backup, restore, and monitoring processes

Database Administration & Maintenance

• Create and configure database structures, files, logs, indexes, and storage allocations
• Oversee housekeeping activities, object validation, fragmentation checks, and re-indexing
• Verify database integrity during system upgrades, deployments, and maintenance windows

Incident & Problem Management

• Respond to database alerts, anomalies, and incidents with timely troubleshooting and root cause analysis
• Work with service desk teams, customers, and third-party vendors to resolve database-related issues quickly
• Support DR execution and ensure successful rebuilds for production or DR systems

Documentation & Reporting

• Maintain accurate documentation including deployment guides, checklists, operations manuals, and DR procedures
• Prepare monthly reports on database uptime, performance, and growth trending
• Produce ad-hoc investigative reports for audits, capacity planning, and problem resolution

Requirements

• Bachelor’s Degree in IT, IS, Computer Science, or related disciplines
• Minimum 5 years of hands-on Oracle and Microsoft SQL database administration experience
• Strong proficiency with Oracle 12c/19c, Oracle RAC, SQL Server 2016–2022, and cloud environments (Azure/AWS)
• Skilled in database backup, recovery, security implementation, tuning, and high-availability environments
• Solid understanding of UNIX and Windows OS
• Strong analytical, troubleshooting, and communication skills
• Ability to work independently in a fast-paced operational environment
• Experience supporting government sector environments is preferred

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are looking for an experienced Senior Desktop Engineer to support and manage end-user computing environments in a structured enterprise setting. This role is responsible for ensuring smooth day-to-day IT operations, resolving escalated technical issues, and maintaining desktop infrastructure standards.

The successful candidate will provide Level 2/Level 3 support, oversee endpoint lifecycle management, and collaborate with infrastructure and security teams to ensure system reliability and performance.

Key Responsibilities

• Provide advanced technical support for desktops, laptops, printers, mobile devices, and related peripherals
• Manage installation, configuration, and maintenance of Windows operating systems and enterprise applications
• Administer Active Directory, user accounts, group policies, and access permissions
• Troubleshoot complex hardware, software, and network connectivity issues
• Manage endpoint deployment, imaging, and patch management activities
• Support Microsoft 365 applications and email systems
• Maintain IT asset inventory and ensure compliance with internal IT policies
• Coordinate with vendors for hardware repairs and support services
• Prepare technical documentation, SOPs, and knowledge base articles
• Support IT projects such as system upgrades, device rollouts, and workplace transformation initiatives
• Provide mentorship and guidance to junior support engineers when required

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related discipline
• Minimum 4 to 6 years of experience in desktop support or end-user computing environment
• Strong knowledge of Windows OS, Microsoft 365, and desktop hardware troubleshooting
• Hands-on experience with Active Directory and Group Policy
• Experience with endpoint management tools such as SCCM, Intune, or equivalent
• Good understanding of ITIL processes and structured IT support environments
• Strong problem-solving skills and ability to manage escalations independently
• Good communication skills and customer-focused mindset

Preferred Skills

• Experience supporting hybrid or cloud-based environments (Azure, AWS)
• Exposure to virtualization technologies such as VMware or Hyper-V
• Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft certifications

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst to support operationa lsystems and business processes within a large-scale resort servicesenvironment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across resort services applications and operational platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate business needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between business users and technical teams

Resort Services Systems Support

• Support resort services operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support operational workflows related to guest services, bookings, service requests, scheduling, or related resort operations
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support testing, deployment, and post-implementation stabilization activities
• Participate in defect analysis, root cause investigation, and operational issue resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support user training and knowledge transfer activities where required

Stakeholder Management

• Coordinate with operations users, vendors, and IT stakeholders
• Provide regular updates on project progress, operational issues, and risks
• Support continuous improvement initiatives across resort services operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and enterprise applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in hospitality, resort operations, guest services, or entertainment environments
• Exposure to booking, service management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a Business Analyst to support operational systems and business processes within a large-scale attractions and entertainment environment. This role focuses on system enhancements, operational support, issue analysis, and process improvement initiatives across attractions-related applications and platforms.

The ideal candidate should possess strong operational understanding together with hands-on experience working with business users, technical teams, and vendors to support day-to-day operations and system delivery.

Key Responsibilities

Business Analysis & Requirement Gathering

• Engage stakeholders to gather, analyze, and document business and operational requirements
• Translate operational needs into functional specifications and process workflows
• Conduct impact analysis for system enhancements and operational changes
• Facilitate discussions between operations users and technical teams

Operations Systems Support

• Support attractions operational systems and related business applications
• Analyze and troubleshoot system and operational issues
• Support ticketing, guest operations, scheduling, access control, or related operational workflows
• Ensure operational processes and system configurations align with business requirements

System Enhancement & Delivery

• Coordinate and support system enhancement and process improvement initiatives
• Work closely with technical teams on issue resolution and solution implementation
• Support system testing, deployment, and post-implementation activities
• Participate in defect analysis, root cause investigation, and incident resolution

Testing & Documentation

• Prepare business requirement documents, process flows, and functional specifications
• Coordinate and support User Acceptance Testing (UAT) activities
• Maintain documentation for operational procedures, issues, and system changes
• Support training and knowledge transfer activities for business users

Stakeholder Management

• Coordinate with operations teams, vendors, and internal IT stakeholders
• Provide regular updates on project progress, risks, and operational issues
• Support continuous improvement initiatives across attractions operations

Requirements

Experience

• Experience as a Business Analyst, Operations Analyst, or Application Support Analyst in operational system environments
• Experience supporting operational workflows and business applications
• Exposure to system enhancement, UAT, or production support activities preferred

Functional & Technical Skills

• Good understanding of operational support processes and incident management
• Experience supporting enterprise or operational systems
• Exposure to system integration, reporting, and process improvement initiatives
• Familiarity with troubleshooting application and operational issues

Core Competencies

• Strong analytical and problem-solving skills
• Good documentation and stakeholder management abilities
• Able to communicate effectively with both business and technical teams
• Comfortable working in fast-paced operational environments

Good to Have

• Experience in attractions, hospitality, entertainment, or large-scale operations environments
• Exposure to ticketing, access management, or guest operations systems
• Familiarity with Agile or Waterfall delivery methodologies

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are seeking a technically inclined Business Analyst to support and enhance enterprise HR systems, with a strong focus on system integration, data flow, and solution delivery.

This role goes beyond functional HR support and requires close collaboration with technical teams to design, implement, and optimize system integrations across platforms. The ideal candidate will bridge business requirements with technical execution, ensuring scalable and well-structured solutions.

Key Responsibilities

Business Analysis & Requirements Management

• Engage stakeholders to gather and translate business needs into detailed functional and technical specifications
• Produce structured documentation including BRD, FRD, user stories, and process flows
• Analyze impact of system changes across interconnected platforms

System Integration & Data Flow

• Work closely with technical teams to support integration between HR systems and enterprise platforms
• Understand and document data flows, interfaces, and dependencies across systems
• Support integration design discussions, including API, middleware, and batch interfaces

System Enhancements & Delivery

• Drive system improvements and configuration changes within HR platforms such as SAP SuccessFactors
• Collaborate with developers to ensure accurate interpretation and implementation of requirements
• Support defect analysis, root cause investigation, and resolution

Testing & Implementation

• Lead and coordinate User Acceptance Testing (UAT), ensuring full coverage of business scenarios
• Validate system behavior against requirements and integration points
• Support deployment, post-go-live stabilization, and continuous improvement

Stakeholder & Vendor Management

• Act as the key interface between business users, IT teams, and external vendors
• Facilitate alignment across multiple stakeholders in a fast-paced environment
• Provide structured updates on progress, risks, and dependencies

Requirements

Experience

• Minimum 5 years of experience as a Business Analyst in IT or system-focused roles
• Proven experience supporting HR systems such as SAP SuccessFactors
• Hands-on involvement in system integration, enhancements, and UAT cycles

Technical & Functional Skills

• Strong understanding of system integration concepts, data flow, and dependencies
• Exposure to integration tools or platforms (e.g. SAP CPI, APIs, middleware)
• Familiarity with HR modules such as Employee Central, Recruiting, or Performance
• Ability to interpret technical designs and engage effectively with engineering teams

Core Competencies

• Strong documentation skills with structured and detail-oriented approach
• Analytical mindset with ability to translate business needs into technical solutions
• Effective communication across both business and technical stakeholders
• Experience working in Agile or Waterfall delivery environments

Nice to Have

• Experience in large-scale enterprise system implementations
• Exposure to cloud-based HR platforms and integration ecosystems
• Certifications in Business Analysis or HR systems

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are looking for a hands-on IT Support Engineer to provide onsite technical support for end users within a corporate and research environment. This role focuses on supporting workplace IT services, resolving device issues, and ensuring smooth day-to-day operation of end-user technology.

The position will be involved in device lifecycle management, user support, and maintaining IT service quality across the organization.

Key Responsibilities

• Provide onsite technical support for end-user devices including Windows, macOS, and Linux laptops and desktops
• Diagnose and resolve issues related to hardware, operating systems, applications, and IT peripherals
• Support users during device setup, onboarding, replacement, refresh, and decommissioning activities
• Assist with device migration initiatives as part of enterprise workplace technology standardization
• Work with hardware vendors and service providers to coordinate warranty repairs or replacements
• Support access to virtual desktop environments (VDI) and related connectivity issues
• Manage walk-in user support services and scheduled device support sessions
• Handle device distribution and returns through automated locker or loaner device systems
• Maintain accurate IT asset inventory records within the IT service management platform
• Participate in asset verification exercises to ensure asset records remain up to date
• Guide users on IT self-service tools and basic troubleshooting where appropriate
• Ensure incidents and service requests are logged and tracked properly in the service management system
• Follow internal IT security and data protection requirements

Requirements

• Minimum 2 years of experience in IT support, deskside support, or end-user computing roles
• Senior candidates should have 5 years or more relevant experience
• Practical experience supporting
• o   Windows, macOS, or Linux environments
  o   Microsoft 365 applications and VPN access
  o   Endpoint security tools and device configurations
  o   Common workplace peripherals such as printers, monitors, docking stations, and mobile devices
• Experience supporting technical, engineering, or lab-based environments will be advantageous
• Understanding of ITIL processes such as incident and asset management is beneficial
• Strong customer service mindset and communication skills
• Able to support users across different office locations when required

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Summary:
We are seeking a proactive and customer-centric IT Helpdesk Engineer to deliver first-line technical support across enterprise IT environments. This role is the frontline of IT service excellence, ensuring seamless end-user experience, rapid incident resolution, and strict SLA performance.

Key Responsibilities

• Provide L1 and L2 technical support for desktops, laptops, mobile devices, and business applications
• Diagnose and resolve issues related to Windows, Microsoft 365, email, VPN, printers, and network connectivity
• Manage incident and service request tickets via ITSM tools with full documentation
• Perform user account administration in Active Directory and Azure AD
• Support onboarding, offboarding, and asset deployment activities
• Escalate complex technical issues to infrastructure and application teams
• Maintain strong communication with users on ticket status and resolution progress
• Ensure compliance with security, audit, and operational procedures
• Participate in shift rotation and standby support when required

Required Technical Skills

• Strong troubleshooting experience in Windows 10 and 11 environments
• Hands-on exposure to Microsoft 365, Outlook, Teams, and OneDrive
• Basic network knowledge including LAN, WAN, DNS, and VPN
• Familiarity with ITSM platforms such as ServiceNow, Remedy, or equivalent
• Basic knowledge of Active Directory and endpoint management tools
• Experience supporting hardware, printers, and mobile devices

Qualifications and Experience

• Diploma or Degree in Information Technology or related discipline
• Minimum 1 to 3 years of service desk or IT support experience
• Fresh graduates with strong technical aptitude are welcome to apply

Core Competencies

• Strong customer service and communication skills
• High sense of ownership and accountability
• Ability to thrive in fast-paced support environments
• Structured problem solving and documentation discipline
• Team-oriented with strong learning agility

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Role Overview

We are seeking a detail-driven ID Admin to manage, govern, and operationalize enterprise identity and access operations across mission-critical environments. This role is a core pillar of cybersecurity hygiene, operational continuity, and compliance assurance. The successful candidate will anchor identity lifecycle management with precision, speed and control.

Key Responsibilities

Identity Lifecycle Management

• Provision, modify, suspend, and deprovision user access across enterprise systems
• Administer user identities across Active Directory, Azure AD, and enterprise IAM platforms
• Manage joiner, mover, and leaver processes with strict SLA adherence

Access Governance and Controls

• Enforce role-based access control and least-privilege principles
• Maintain access matrices, entitlement tracking, and audit evidence
• Support periodic access reviews, recertification exercises, and compliance audits

Security Operations Support

• Respond to access-related security incidents and risk findings
• Support MFA, SSO, and conditional access policy operations
• Execute identity-related remediation actions during security events

Service Operations and Reporting

• Handle access requests through ITSM platforms with audit-ready documentation
• Track SLA performance, request volumes, and exception handling
• Prepare operational dashboards and management reports

Process Improvement and Automation

• Drive continuous improvement of identity workflows
• Support automation initiatives for identity provisioning and access governance
• Enhance user experience without weakening security posture

Required Technical Skills

• Hands-on experience with Active Directory and Azure AD
• Exposure to IAM platforms such as Okta, SailPoint, CyberArk, or equivalent
• Strong understanding of RBAC, MFA, SSO, and access governance models
• Familiarity with ITSM tools such as ServiceNow, Remedy, or equivalent
• Experience supporting enterprise audit and compliance environments

Qualifications and Experience

• Diploma or Degree in Information Technology, Cybersecurity, or related discipline
• Minimum 2 to 5 years of relevant identity and access operations experience
• Exposure to regulated or large-scale enterprise environments is highly advantageous

Core Competencies

• High precision and operational discipline
• Strong ownership of access integrity and security controls
• Clear communication with business and technical stakeholders
• Ability to operate under strict SLA and compliance requirements
• Strong documentation and governance mindset

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Role Overview

We are looking for a proactive and customer-focused IT Support professional to join a dynamic service desk team. This role serves as the primary human escalation channel for end users when automated self-service or virtual agent solutions require additional intervention.

The successful candidate will play a key role in delivering responsive support, maintaining service quality standards, and leveraging AI-assisted tools to enhance resolution efficiency and user experience.

Key Responsibilities

• Provide Level 1 and Level 2 support across multiple communication channels including phone, email, collaboration platforms, and ITSM portals
• Take ownership of tickets escalated from AI-driven support tools and ensure timely resolution
• Troubleshoot issues related to user access, authentication, Microsoft 365 applications, VPN connectivity, endpoint software, and general network access
• Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
• Monitor support queues and proactively manage workload to prevent SLA breaches
• Escalate complex cases to relevant resolver teams, vendors, or onsite support when required
• Utilize AI-assisted capabilities such as automated summaries, knowledge recommendations, and guided workflows
• Maintain detailed documentation and contribute to knowledge base improvements
• Support shift rotations and contingency coverage as operationally required
• Ensure compliance with internal security, audit, and data protection policies

Requirements

• 1–2 years of IT Service Desk experience (3–5+ years for senior level consideration)
• Strong hands-on experience supporting Windows and macOS environments
• Good working knowledge of Microsoft 365, VPN technologies, browsers, and endpoint tools
• Basic understanding of Unix or Linux environments is advantageous
• Familiarity with ServiceNow or similar enterprise ITSM platforms
• Solid understanding of incident and request management processes
• Ability to manage ticket workflows effectively and maintain documentation standards
• Exposure to AI-enabled support tools or chatbot workflows is a plus
• Strong verbal and written communication skills
• Customer-centric approach with strong analytical and troubleshooting capability

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are looking for a proactive Information Security professional to support enterprise IT security operations and infrastructureinitiatives across regional environments. This role will focus on strengthening cybersecurity operations, monitoring security threats, supporting incident response activities, and maintaining secure network infrastructure within a multinational environment.

The ideal candidate should possess hands-on experience in networking and cybersecurity administration, with the ability to work independently while supporting regional security initiatives.

Key Responsibilities

Cybersecurity Operations & Monitoring

• Monitor security alerts and events through SIEM and security monitoring platforms
• Investigate and respond to cybersecurity incidents and security breaches
• Support vulnerability assessment and remediation activities
• Assist in implementing endpoint and network security solutions across regional offices

Infrastructure & Network Support

• Support daily administration of enterprise IT and network infrastructure
• Maintain network and security configurations to ensure system reliability and compliance
• Troubleshoot infrastructure and connectivity issues across corporate environments
• Participate in infrastructure enhancement and security improvement projects

Project & Regional Support

• Support regional IT security initiatives and deployment activities
• Work closely with internal stakeholders across different countries and teams
• Assist with documentation, operational support, and other assigned tasks
• Occasional regional travel may be required for project implementation or support activities

Requirements

• Diploma or Degree in Information Technology, Cyber Security, Networking, or related discipline
• Minimum 3 to 5 years of experience in network administration or cybersecurity operations
• Familiarity with SIEM monitoring, incident response, and vulnerability management
• Good troubleshooting and problem-solving skills in network and security environments
• Able to work effectively both independently and within a team environment
• Comfortable communicating with users and stakeholders across different backgrounds and regions
• Strong sense of responsibility with the ability to work in a fast-paced environment
• Good verbal and written communication skills in English

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Overview

We are looking for an experienced Engineering Manager to lead engineering activities within marine and shipbuilding projects. This rolewill oversee design, technical execution, and engineering coordination acrossnewbuild and conversion projects, ensuring alignment with technicalspecifications, regulatory requirements, and project timelines.

The successful candidate will work closely with clients, classification societies, vendors, and internal teams to drive engineering excellence and support project delivery from concept through execution.

Key Responsibilities

Engineering Leadership & Project Execution

• Lead engineering planning and execution for shipbuilding and marine projects
• Oversee design development, technical reviews, and engineering deliverables
• Ensure alignment with project timelines, specifications, and contractual requirements

Technical Management

• Interpret technical specifications, classification rules, and regulatory standards
• Review engineering designs, drawings, and system integration requirements
• Ensure compliance with industry standards and project quality expectations

Project & Stakeholder Coordination

• Liaise with clients, classification bodies, designers, and vendors on technical matters
• Facilitate technical discussions, design reviews, and project coordination meetings
• Support project teams in resolving engineering and design challenges

Tender & Commercial Support

• Provide engineering input during tender and proposal stages
• Develop preliminary design concepts and technical solutions for new opportunities
• Support cost estimation and technical feasibility assessments

System Integration & Design Oversight

• Coordinate across multiple engineering disciplines including mechanical, electrical, and piping systems
• Ensure proper integration of major systems such as propulsion, power, and auxiliary systems
• Oversee preparation of engineering documentation, drawings, and schedules

Requirements

Education & Experience

• Degree or Diploma in Marine Engineering, Naval Architecture, or related field
• At least 5 years of relevant experience in shipbuilding, marine engineering, or offshore projects

Technical Skills

• Strong understanding of shipbuilding processes and engineering workflows
• Ability to interpret technical specifications, drawings, and classification requirements
• Familiarity with engineering design tools such as AutoCAD
• Knowledge of marine systems, equipment, and installation practices

Additional Capabilities

• Experience in managing engineering teams or leading project workstreams
• Ability to engage with clients and stakeholders on technical discussions
• Comfortable working in a fast-paced, project-driven environment

Key Attributes

• Strong leadership and coordination capability
• Analytical mindset with structured problem-solving approach
• Effective communication and stakeholder management skills
• Able to work independently and drive deliverables

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Summary

We are seeking an experienced Service Delivery Manager (SDM) to lead and oversee our Network Managed Services operations. The ideal candidate will bring strong leadership skills, a solid background in IT service management, and proven experience managing both services and people.

You will be responsible for managing a team of 10 engineers, ensuring operational excellence, delivering against contractual SLAs, and driving service improvements through automation, cloud technologies, and data-driven reporting.

Key Responsibilities

• Lead and manage a team of approximately 10 engineers supporting Network Managed Services and 24x7 network operations.
• Oversee day-to-day service delivery to ensure contractual SLAs and customer expectations are consistently met.
• Act as the primary escalation point for major incidents, coordinating 24x7 standby support and response efforts.
• Manage change, incident, and problem management processes in alignment with ITIL best practices.
• Drive continuous improvement initiatives through process optimization, automation, and cloud adoption.
• Prepare, analyze, and present operational and performance reports using Power BI and ServiceNow.
• Collaborate with internal teams and stakeholders to enhance service quality, efficiency, and reliability.
• Conduct regular service reviews with clients, addressing performance, issues, and improvement plans.
• Handle people management responsibilities including staffing, training, development, and performance evaluations for the engineering team.

Requirements

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Minimum 5 years of IT operations or service delivery experience, including 2+ years in a leadership or managerial role.
• Proven experience managing Network Managed Services operations.
• Demonstrated people management experience leading a team of at least 10 engineers.
• Strong background in network infrastructure and operational management.
• Experience supporting 24x7 operations, with standby support responsibilities for escalations and incidents.
• ITIL Certification is mandatory.
• Experience in cloud technologies (Azure, AWS, or GCP) and automation tools.
• Proficiency in creating and presenting reports using Power BI and ServiceNow.
• Excellent communication, leadership, and stakeholder management skills.
• Strong analytical and problem-solving abilities.

Please send your detailed resume in MS Word format to resume@goldtecHRs.com with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability