Primary responsibilities:
Support the Coordinator / Manager in planning, organizing and controlling day-to-day operations to meet clients’ requirements and timelines
Coordinate and monitor inspection activities to ensure smooth execution from order to credit
Identify opportunities to improve operational efficiency and support business growth
Specific responsibilities:
Support daily operational coordination and ensure timely execution of inspection activities
Ensure effective implementation of the Division’s Quality System
Optimize utilization of inspectors and resources to meet operational demands
Coordinate sourcing and onboarding of subcontractors, ensuring qualification and readiness before assignment
Plan and schedule inspection work efficiently, managing changes and urgent requests as required
Ensure proper maintenance and calibration of equipment and tools
Review and verify inspection reports, ensuring accuracy and timely submission
Monitor inspection job status from order to credit and follow up on any delays
Support handling of new client requests and operational enquiries
Support sales and business development activities from an operational standpoint
Monitor inspector performance and highlight any performance gaps
Identify training needs and support development of inspectors
Maintain clear communication with clients, inspectors and internal stakeholders
Perform any other tasks as assigned by the superior
