Total 4 job vacancies by Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

We're looking for a Social Commerce Manager for our client, a leading global consumer goods company. Sitting at the intersection of creators, content and commerce, you'll drive growth across emerging platforms, unlock new opportunities, and help redefine how brands engage, influence and convert consumers in today's digital-first world.

Role: 

• Lead the growth and evolution of social commerce channels, developing strategies that drive sustainable GMV growth, improve ROAS, and strengthen affiliate and creator ecosystems.
• Identify, evaluate and pilot emerging commerce opportunities across new platforms and channels through structured test-and-learn initiatives with strategic partners.
• Own social commerce performance frameworks, leveraging data, measurement and reporting to uncover insights, optimize performance and drive business growth.
• Oversee social and influencer ecosystems, including creators, KOLs, MCNs, affiliate networks and agency partners, ensuring effective collaboration and measurable commercial impact.
• Lead end-to-end social campaign planning and execution, partnering with agency teams to deliver audience strategies, campaign deployment, content distribution and performance optimization aligned with brand objectives.
• Drive livestream and video commerce excellence by developing and operationalising performance scorecards that elevate channel effectiveness and commercial outcomes.
• Serve as a trusted advisor on social commerce, creator marketing and platform innovation, bringing forward emerging trends, opportunities and best practices to inform business decisions.
• Lead learning agendas across brands by translating insights into actionable recommendations, scaling successful initiatives and fostering a culture of continuous improvement.
• Build internal capabilities through training, coaching and knowledge-sharing programmes that strengthen social commerce, digital media and analytics expertise across stakeholder groups.
• Influence and engage cross-functional stakeholders through compelling storytelling, strategic recommendations and data-driven insights that support business objectives.
• Ensure all commerce, creator and livestream activities adhere to brand governance, compliance requirements and brand safety standards, safeguarding brand integrity across all touchpoints.

You:

• Bachelor's degree in Marketing, Business, Communications or a related discipline.
• 5+ years of experience in Social Commerce, Influencer Marketing, Digital Media, Performance Marketing or related fields.
• Demonstrated expertise in TikTok Shop and social commerce ecosystems, with a strong understanding of how content, creators and commerce work together to drive growth.
• Strong knowledge of social media platforms, creator economy trends, affiliate marketing models and platform best practices.
• Experience managing creators, influencers, agencies, MCNs, affiliate networks and cross-functional stakeholders.
• Commercially minded with a strong understanding of performance metrics, media optimisation and growth levers.
• Comfortable navigating ambiguity, identifying opportunities and turning insights into action.
• Strong communication, presentation and stakeholder management skills, with the ability to influence audiences at all levels.
• Passion for emerging technologies, digital culture and the evolving social commerce landscape.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

New Business Manager/Growth Manager

We are looking for a commercially savvy New Business Manager/Growth Manager to join our team. This role is responsible for originating, developing, and closing new revenue opportunities while ensuring a seamless handover to Operations. Reporting directly to the Head of Growth, you will own the sales process, manage a solid pipeline, and work closely with the management team to drive our next phase of expansion across APAC.

The ideal candidate needs to have a strong growth mindset, be confident in senior-level conversations, and be disciplined in pipeline management. You will bridge the gap between Sales and Operations, translating commercial agreements into successful delivery expectations.

Role:

Revenue Generation & Pipeline Management

• Build and convert a qualified pipeline of new business opportunities through outbound prospecting and nurturing inbound leads.
• Leverage and expand an existing network of CMOs, Marketing Directors, and brand-side decision-makers.
• Own monthly pipeline reporting and revenue forecasting to provide regular updates to leadership.
• Use sales tools and software to evaluate activity and pivot tactics in real-time based on effectiveness.

Strategic Selling & Pitching

• Diagnose client challenges and position tailored solutions that articulate value beyond cost (e.g., embedded teams, in-housing, performance models).
• Lead chemistry meetings, credentials presentations, and the end-to-end pitch process.
• Elevate conversations from project-based assignments to long-term strategic partnerships.
• Raise the agency’s profile by communicating our unique value proposition and services through targeted channels.

Commercial & Deal Structuring

• Lead proposal development, scope definition, and pricing strategy to ensure models are profitable and scalable.
• Negotiate MSAs, SOWs, and fee structures while protecting margins and maintaining competitiveness.
• Oversee budget planning and fiscal management processes with a focus on driving results.
• Interpret market intelligence and data to improve conversion rates and targeting methods.

Operational Alignment & Handover

• Ensure a structured and documented handover of signed contracts to the Operations team.
• Align with cross-functional stakeholders on resourcing, timelines, KPIs, and potential risk factors.
• Remain involved during the onboarding phase to protect relationship continuity and minimise scope leakage.

You:

• Experience: Approximately 8+ years of experience in an agency (advertising, digital, or creative), marketing services, or consultancy.
• Track Record: Proven success in closing mid-to-large scale retainers and managing a full-funnel sales cycle.
• Network: An existing professional network within the Singapore and/or APAC marketing community, particularly in sectors like Technology, FMCG, or Financial Services.
• Commercial Acumen: Strong financial literacy with experience handling complex contracts, pricing models, and business reviews.
• Communication: Confident presenter able to navigate various personality types and communicate complex issues to senior stakeholders.
• Soft Skills: Highly organised with CRM discipline, a positive motivator, and comfortable operating with a high degree of ambiguity and change.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Job Summary:

As the Marketing Manager (Social Lead), you will shape how a leading technology client cuts through culture—fueling relevance, buzz, and real brand impact. You’ll steer social direction, decode cultural signals into sharp strategy, and spark integrated campaigns built to travel fast where attention already lives.

Role: 

Shape Social-First Brand Storytelling

• Define the role social plays in driving brand relevance, engagement, and audience connection.
• Build platform strategies, content ecosystems, and storytelling frameworks tailored to evolving consumer behaviour.
• Spot cultural trends, internet conversations, and emerging opportunities that can translate into impactful brand moments.
• Bring a “speed-to-culture” mindset to campaign thinking and execution.
• Use AI-powered tools and workflows to accelerate creative ideation, trend discovery, and content scalability.

Lead Integrated Campaigns

• Develop social-first campaigns designed to spark conversation, participation, and shareability.
• Partner with creatives, strategists, media teams, and production partners to deliver integrated marketing initiatives.
• Drive creator, influencer, and community-led storytelling strategies across multiple platforms.
• Guide content direction to ensure ideas feel native to the platform and authentic to the audience.
• Build campaigns that balance brand storytelling with real-time cultural relevance.

Drive Performance & Innovation

• Collaborate with media teams to align creative thinking with paid amplification and distribution strategy.
• Use audience insights, analytics, and platform trends to optimise content performance and campaign effectiveness.
• Champion emerging formats, new platform behaviours, and innovative digital storytelling approaches.
• Push social thinking beyond “post-and-boost” into truly integrated, performance-led creativity.

Be a Strategic Partner

• Act as the social expert across internal and external stakeholder teams.
• Elevate creative quality and strategic thinking across campaigns and content production.
• Support a collaborative, fast-moving environment where ideas, experimentation, and agility thrive.
• Balance long-term brand building with reactive opportunities and live cultural moments.

You:

• BA/BS degree or equivalent experience
• 8+ years of experience in social strategy, digital marketing, creative strategy, communications planning, or integrated campaigns.
• Strong understanding of TikTok, Instagram, YouTube, creator ecosystems, and emerging digital culture.
• Proven experience building social-first campaigns that drive engagement, talkability, and audience relevance.
• Strong grasp of paid social, content distribution, and performance optimisation.
• A strategic thinker with strong creative instincts and a natural understanding of internet culture.
• Comfortable translating insights, behaviours, and trends into compelling campaign ideas.
• Experience working across cross-functional teams, agencies, creators, and media partners.
• Energised by fast-moving environments where culture, priorities, and ideas evolve quickly.
• Brings a collaborative, roll-up-your-sleeves approach with the agility to navigate both strategy and execution seamlessly.
• Experience using AI-powered creative or workflow tools is highly advantageous.
• Exceptional verbal and written English communication and presentation skills.

Contact Duration: 12 months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Role Summary:

Maker Lab is supporting a technology client to create a partner learning and certification program for their media agency partners, to make more informed media buying decisions.

As a Programme Development Manager, you will design, produce, and launch a complete learning curriculum and certification program. Your work will help media agency partners understand, engage, and master our client’s platform.

Role: 

Lead Curriculum & Learning Design

• Own the full learning journey: plan modules, duration, learning outcomes, and the sequence of content.
• Create assessment blueprints: design exam structure, passing criteria, and recertification guidance.
• Write storyboards and narration scripts for all modules before production.

Produce Engaging E-Learning Content

• Develop ~7 hours of interactive e-learning content, including videos, animations, interactive modules, and job aids.
• Build a ~1-hour certification exam with an item bank and psychometric guidance for scoring and reliability.
• Ensure all content is accessible, including captions, transcripts, alt text, and accessibility checks.

Deploy and Manage Content on Platforms

• Publish SCORM/xAPI packages and deliver all source files (Articulate Storyline/Rise, Adobe Captivate, or equivalent).
• Coordinate with internal and platform teams to make content LMS-ready.
• Train client admins to manage, update, and maintain content and assessment banks.
• Perform QA checks and produce quality and accessibility reports.

Track and Report Learning Data

• Define what data should be tracked in SCORM/xAPI: completions, attempts, scores, time-on-module, and role metadata.
• Deliver sample reports and CSV/API-ready data extracts for analytics teams.

You:

• BA/BS degree or equivalent experience
• 6+ years’ experience in external-facing e-learning, instructional design, or certification programs.
• Huge plus if you have experience in/with media agencies.
• Strong hands-on experience with SCORM/xAPI publishing and content production tools (Articulate Storyline/Rise, Adobe Captivate, or equivalent).
• Skilled in multimedia production: video, animations, and interactive elements.
• Experience in platforms like Articulate360, Tiled, Sizmek or internal content distribution platforms
• Knowledgeable in LMS reporting and analytics, including tracking learning progress and assessment results.
• Experienced in accessibility compliance (WCAG AA or equivalent).
• Highly organised, detail-oriented, and able to manage multiple deadlines.
• Strong written and verbal communication skills for handover documentation and admin training.
• Exceptional verbal and written English communication and presentation skills.

Contract Type: 6-months Fixed Term Contract

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.