Total 6 job vacancies by Intmedia Pte. Ltd.

Job Duties

- Perform general receptionist and administrative duties

- Perform data entry using Customer Relationship Management (CRM)

- Ensure proper documentation and filing system

- Excellent telephone etiquette

- Book and conform appointments via phone calls, and/or SMS

- Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required

- Attend to customer’s enquiries

- Manage customer’s appointment bookings

- To deliver all customer service with excellence

- Guiding and training new staff members to promote internal growth

Job Requirements

- Experience in retail or telemarketing experience will be an added value.

- Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)

- Cheerful & out-going characteristic

- Customer-oriented.

- Have basic PC skills

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

工作责任

- 执行一般接待员和行政职责

- 使用客户关系管理(CRM) 软件执行数据输入

- 确保适当的文件和归档系统

- 优秀的电话礼仪

- 通过电话和/或短信预订和确认客户的约定

- 处理来电和回电，将电话转接到相应部门并在需要时记下消息

- 处理客户的查询

- 管理客户的预约

- 提供卓越的客户服务

- 指导和培训新员工，促进内部成长

工作要求

- 有零售或电话营销经验将是一个附加值

- 能够接受在零售时间上班，周日（上午10点45分至晚上 9 点）、周末和公共假期（上午 9 点45分至下午 6 点）

- 性格开朗外向

- 以客户为导向

- 具备基本的电脑技能

- 必须能够与说英语和华语的客户沟通

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

• Responsible for the delivery of goods from office to outlet and outlet to office

• Picking, packing, checking and handling of goods and products

• Assist in arranging and organizing goods and products in the store

• Maintain vehicle cleanliness and tidiness

• Maintain proper documentation of stock information and monitor stock movement

• Inventory control and cycle count and ensure quantity tally with WESS systems

• Ensure that the deliveries are carried out responsibly and on time.

• Ensure the goods and products delivery tally with the delivery orders etc.

• Conduct quality checks on goods prior to delivery and collection (check the quality and quantity according to the delivery order, verify and report to management if there are any discrepancies)

• Delivery of logistics for roadshow

• Ensure the smooth delivery for roadshow set-up and tear-down during weekends and outside of working hours

• Housekeeping duties

• Ad-hoc tasks assigned by Management

Job duties and responsibilities:

· Responsible in ensuring monthly personal sales targets are met.

· Keep documentation and maintain customers’ records.

· Deliver a variety of facial/ massage services in a safe and comfortable manner.

· Meet sales goals/ targets while offering personalized customer service and maintaining long-lasting relationships with customers.

· Acknowledge and respond to customers’ enquiries, needs and expectations.

· Suggest and promote retail products and additional services.

· Uphold hygiene and follow health and hygiene regulations.

· Ensure that all purchased services/ products are not under cost.

· Ensure the safety of all customers during treatment. (i.e. refrain from burning/ injure customers)

· Ad-hoc tasks as assigned by Management.

Requirements/Qualifications:

- Preferably have certifications from CIBTAC, ITEC, CIDESCO, ITE, WSQ, RP or Singapore College of Traditional Chinese Medicine.

- Able to commit to working on weekends/public holidays.

Job Description

- Multiple work locations

- To provide excellent customer service and build relationship with our clients

- Follow up consultation with customers of their treatment

- To effectively manage daily operations of the outlet

- Strive for personal sales

- Guiding and training new staff members to promote internal growth

Job Requirements

- Full-Time/Permanent Position

- Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)

- Good customer service and sales skills

- Candidate from other industry is also welcome

- Negotiation skills

- Interpersonal skills

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

职位描述

- 多个工作地点

- 提供卓越的客户服务并与我们的客户建立关系

- 跟进客户的治疗咨询

- 有效管理门店的日常运营

- 争取个人销售

- 指导和培训新员工，促进内部成长

工作要求

- 全职/永久职位

- 必须能够与说英语和华语的客户沟通（为说英语和华语的客户提供咨询和推荐合适的治疗 方法）

- 能够接受在零售时间上班，周日（上午10点45分至晚上 9 点）、周末和公共假期（上午 9 点45分至下午 6 点）

- 良好的客户服务和销售技巧

- 欢迎其他行业的候选人

- 谈判技巧

- 人际交往能力

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

Job Description:

• Deliver scripted presentations to promote the company’s products and services
• Explain product features, benefits, and pricing clearly to customers
• Respond to customer inquiries and provide accurate information
• Collect customer details (e.g., name, contact information, address) for order processing and service delivery
• Maintain and update customer records, including contact history and preferences
• Follow up with existing and potential customers to identify sales opportunities
• Keep accurate documentation of customer interactions
• Conduct surveys to gather insights and identify potential leads

Job Requirements:

• Willingness to learn with a positive and proactive attitude
• Ability to build rapport with new customers
• Self-motivated and able to work independently
• Able to take initiative and work in a fast-paced environment
• Good team player with strong interpersonal skills
• Professional phone etiquette
• Good verbal and written communication skills
• Able to work retail hours: Weekdays: 10:45 AM – 9:00 PM & Weekends/Public Holidays: 9:45 AM – 6:00 PM

Staff Benefits:

• Competitive salary package
• Meal and transport allowances provided
• Annual performance bonus
• Medical benefits
• Employee insurance coverage
• Long service awards
• Various leave entitlements
• Career development and progression opportunities
• Comfortable and supportive working environment

工作职责：

• 按照公司提供的脚本进行产品及服务介绍
• 向客户清晰讲解产品特点、优势及价格信息
• 解答客户咨询，提供准确的产品信息
• 收集客户资料（如姓名、联系方式、地址）以便订单处理及服务安排
• 维护并更新客户资料，包括联系记录及客户偏好
• 跟进现有客户及潜在客户，发掘销售机会
• 准确记录所有客户沟通内容
• 进行客户调查，收集潜在客户信息

职位要求：

• 具备良好的学习态度，积极主动
• 具备与新客户建立良好关系的能力
• 自我驱动，能够独立完成工作
• 具备主动性，能适应快节奏工作环境
• 良好的团队合作精神及人际沟通能力
• 具备专业的电话沟通礼仪
• 良好的口头及书面沟通能力
• 能够接受零售工作时间：平日：10:45 AM – 9:00 PM周末及公共假期：9:45 AM – 6:00 PM

员工福利：

• 具竞争力的薪酬配套
• 提供餐饮及交通津贴
• 年度绩效奖金
• 医疗福利
• 员工保险保障
• 长期服务奖励
• 多种假期福利
• 职业发展与晋升机会
• 舒适且良好的工作环境

Job duties and responsibilities:

· Responsible in ensuring monthly personal sales targets are met.

· Keep documentation and maintain customers’ records.

· Deliver a variety of facial/ massage services in a safe and comfortable manner.

· Meet sales goals/ targets while offering personalized customer service and maintaining long-lasting relationships with customers.

· Acknowledge and respond to customers’ enquiries, needs and expectations.

· Suggest and promote retail products and additional services.

· Uphold hygiene and follow health and hygiene regulations.

· Ensure that all purchased services/ products are not under cost.

· Ensure the safety of all customers during treatment. (i.e. refrain from burning/ injure customers)

· Ad-hoc tasks as assigned by Management.

Requirements/Qualifications:

- Preferably have certifications from CIBTAC, ITEC, CIDESCO, ITE, WSQ, RP or Singapore College of Traditional Chinese Medicine.

- Able to commit to working on weekends/public holidays.