Total 78 job vacancies by Delivery Hero

WHAT YOU WILL OWN:
While leads are provided, you will be expected to:
● Have the ability to sell on the phone as second nature.
● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business.
● Be sales-minded and resourceful to hit set KPIs.
● Meet requirements in documentation accuracy, partner approval, and systems processing.
● Keep records of calls and sales and note useful information in an organized fashion.
● A knack for objection handling, persuasiveness, instilling urgency, and acting in a fast-paced fashion.
 

We are looking for Coordinator, SMB Growth who are persuasive and demonstrate selling, communication and closing skills. The role is responsible for the process of calling, pitching, closing and servicing existing partners.

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

About the Job

At foodpanda, we’re all about bringing good food and great people together. We’re looking for a Talent Acquisition Intern who’s passionate about people, creativity, and making an impact.

In this role, you’ll be part of our dynamic TA team, supporting a variety of recruitment and employer branding initiatives. You’ll get hands-on experience in everything from hiring coordination to social media content creation—helping us attract the best talent to join our panda family!

What You’ll Do

• Support the Talent Acquisition team in recruitment and employer branding activities.
   

• Create engaging job postings, videos, and creative content to promote our open roles and culture.
   

• Assist with social media content on both internal and external platforms.
   

• Coordinate interviews and hiring programs, ensuring a smooth candidate experience.
   

• Participate in career fairs, events, and other talent-related projects.
   

• Take on ad-hoc tasks and projects, contributing ideas and bringing them to life.
   

What You Bring to the Table

• Currently pursuing or recently completed a degree in Human Resources, Psychology, Marketing, Communications, or a related field.
   

• Fluent in English, both written and spoken,
   

• Creative eye for content and design; experience with Canva and Microsoft Office tools.
   

• Familiar with social media platforms (LinkedIn, Instagram, TikTok, etc.).
   

• Strong attention to detail, communication, and organization skills.
   

• A positive, proactive attitude with the ability to thrive in a fast-paced environment.
   

• Previous internship or related experience in HR, recruitment, or marketing is a plus!
   

What’s in It for You

• A fun, fast-moving environment where ideas are always welcome.
   

• Opportunities to learn and grow in Talent Acquisition and Employer Branding.
   

• Work with a passionate, collaborative team that loves what they do.
   

• Plenty of panda perks and a chance to be part of one of Asia’s most exciting tech companies.

This role is only open to Malaysian local/PR

The Role

As Category Lead, your #1 mission is to accelerate growth for your portfolio! You are the business owner of your categories, responsible for driving topline and increasing order penetration. You will lead a team to scale these categories rapidly while hitting margin targets and ensuring top-tier stock availability.

Key Responsibilities

• Growth & GMV: Take full accountability for your category portfolio’s sales. Drive category penetration and hit revenue targets, driving order penetration and basket value.

• Commercial Margins: Monitor & drive healthy margins for your categories. Grow retail media revenue.

• Assortment & Suppliers: Run constant range optimization. Onboard high-growth SKUs and delist slow-movers. Lead negotiations and Joint Business Plans (JBPs) with FMCG brands.

• Pricing & Campaigns: Execute the pricing strategy for your categories to stay competitive. Coordinate with suppliers to align their promo spend with our campaign calendar.

• Availability & Waste: Own Weighted Availability (In-stock) to ensure top SKUs are never missing. Manage inventory health to minimize shrinkage and wastage.

• Team Leadership: Lead and coach a team of Category Managers. Monitor KPIs and drive a culture of high performance and accountability.

Key Responsibilities

1. Topline Growth & Penetration

• Own the GMV and order volume for your portfolio; drive category penetration and basket value to hit revenue targets.

• Monitor daily performance and execute swift course-corrections to maintain growth momentum.

2. Range & Market Strategy

• Curate a "winning" assortment by identifying market trends, competitor gaps, and high-growth SKUs.

• Run constant range optimization by onboarding local heroes and ruthlessly delisting slow-movers.

3. Sustainable Margin & Commercial Revenue

• Drive category profitability by optimizing cost structures and securing strategic supplier investments.

• Grow Retail Media revenue and scale high-visibility advertising opportunities for your key brand partners.

4. Strategic Partnerships & JBP

• Lead long-term Joint Business Plans (JBPs) with FMCG partners to build strong, collaborative roadmaps for growth.

• Collaborate with suppliers to secure support and exclusive deals to drive high-impact commercial campaigns

5. Category Operational Health

• Actively collaborate with Supply Chain for high Weighted Availability, to ensure products are always available for the customer.

• Manage inventory health & shrinkage

6. Team Leadership

• Lead and coach a team of Category Managers, fostering a culture of high performance and accountability.

• Own the delivery of team OKRs and KPI and drive data-driven decision-making 

The Role

As the Head of Commercial for pandamart Malaysia, you will be the driving force behind our retail strategy. 

You will own the commercial strategy & execution, ensuring that pandamart stores offer the right assortment at the right price, while building sustainable, profitable growth. 

You will lead and mentor a high-performing team across Category Management and Private Label, and will engage cross-functionally with various teams from Operations, Marketing, and Supply Chain to cement pandamart as the leading q-commerce destination in Malaysia.

Key Responsibilities

1. Strategic P&L Management

• Drive the pandamart commercial P&L, balancing top-line growth with margin optimization.

• Own the commercial levers of inventory health, specifically driving strategies to minimize waste, shrinkage, and expiries.

• Collaborate with Marketing on customer acquisition/retention and Operations on efficiency to drive overall business growth.

2. Category Management & Assortment Strategy

• Define the "winning" assortment: lead decisions on SKU onboarding, delisting, and category expansion.

• Optimize category performance through data-driven reviews, ensuring assortment depth matches customer demand and market trends.

• Drive Private Label range development & expansion.

3. Supplier Partnerships & Monetization

• Lead high-level negotiations, Joint Business Planning (JBP), and commercial terms with local and global suppliers.

• Grow "Retail Media" revenue together with the Retail Media & Partnership team and secure supplier support for campaigns.

4. Pricing, Competitiveness & Campaigns

• Design and execute the SKU pricing strategy to balance margin protection with strong price perception.

• Craft and oversee high-impact commercial campaigns that drive basket size and frequency.

5. Cross-Functional Operations

• Align assortment strategy with warehouse capacity and supply chain constraints to ensure high availability and operational flow.

6. Team Leadership & Coaching

• Build and lead a strong commercial team, fostering a culture of high performance, accountability, and continuous learning.

• Provide active coaching and mentorship

• Drive and monitor team OKRs and KPIs

We’re looking for a Principal Talent Acquisition Partner to support the Leadership Hiring (Directors and above) across a range of global functions — from Commercial to Finance, Legal, Operations, and more. This role offers the opportunity to partner with senior leadership and help shape our executive hiring approach across multiple business areas.

About the Opportunity:

• Lead and deliver executive searches across all global functions, from Director level and above.
• Partner with senior hiring leaders and HR Business Partners to align hiring strategies with business goals.
• Own end-to-end search delivery: role scoping, sourcing strategy, market mapping, candidate management, and offer support.
• Act as a trusted advisor on talent market trends, competitor insights, and candidate expectations.
• Ensure an excellent candidate and stakeholder experience at every stage.
• Support succession planning and pipelining for key roles across functions.
• Collaborate with the broader Executive TA team to evolve search processes, tools, and market intelligence.

We are hiring a Director, Quick Commerce to lead and scale the Quick Commerce business at foodpanda Malaysia. Reporting directly to the Senior Director of Quick Commerce APAC, with a dotted line to the Managing Director of foodpanda Malaysia, this role will have full ownership of the business end-to-end, including strategy, execution, and P&L performance.

You will lead both our 1P dark store business (pandamart) and 3P marketplace partnerships with major grocery and non-grocery retailers. This role requires a strategic and hands-on leader who can define the long-term vision, mobilize cross-functional teams, and build strong executive relationships with key partners across the market.

Your key responsibilities: 

• Strategic leadership: Develop and execute the short-term and long-term strategy of Quick Commerce at foodpanda Malaysia.

• P&L management: Own the full P&L of the business vertical, delivering both top-line growth and bottom-line profitability against ambitious targets.

• Team management: Develop and lead a high-performing, multi-functional team of ~50 across sales, account management, category management, store operations, supply chain, and retail media.

• Dark store operations: Drive growth and profitability of the pandamart business (1P) by refining brand positioning, optimizing assortment and pricing, and scaling nationwide retail and supply chain operations. This is an operationally heavy business across >25 dark stores spread around the country.

• Marketplace place operations: Expand the marketplace business (3P) through strategic partnerships with leading retailers, delivering Joint Business Plans, and scaling acquisition and account management capabilities. This is a platform business on which we partner today with multiple large retailers in the country and want to grow fast in coming months. 

• Innovation: Identify and deploy innovative, growth-focused initiatives to unlock new business opportunities and accelerate market expansion.

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

• Manage and enhance the work relationship with the partner restaurant chains through regular, personal contact with the restaurant manager
• Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis
• Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders
• Design and improve the aftersales process by streamlining the operations and the CRM system
• Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration
• Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant
• Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it

We are looking for Coordinator, SMB Growth who are persuasive and demonstrate selling, communication and closing skills. The role is responsible for the process of calling, pitching, closing and servicing existing partners.

WHAT YOU WILL OWN:
Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

Commercial leader to own and scale Retail Media partnerships across APAC & EU. This role combines team leadership, strategic account ownership, and revenue delivery, with a strong focus on CPG brands and agency groups.

You will lead a team responsible for execution and pipeline development, while personally driving the most strategic partnerships and multi-market deals.

Key Responsibilities

1. Revenue Ownership & Commercial Leadership

• Own and deliver regional Retail Media revenue targets across CPG, agencies, and non-endemic partners

• Build and maintain a high-quality pipeline  with clear conversion plans

• Lead commercial strategy for multi market deals, ensuring consistency in pricing, packaging, and deal structures

2. Team Leadership & Performance Management

• Lead and develop a team of partnership managers / sales leads

• Set clear targets, pipeline expectations, and performance standards

• Drive accountability on execution quality, not just activity

• Coach the team on negotiations, deal structuring, and senior client engagement

3. Strategic Account Ownership

• Personally own and grow relationships with top regional CPGs and agency groups

• Lead negotiations for high-value, multi-market partnerships

• Build long-term JBPs embedding Retail Media as a core investment pillar

• Act as executive sponsor for key accounts

4. Agency & CPG Growth Engine

• Unlock agency budgets (WPP, Dentsu, Publicis, etc.) to drive incremental demand

• Convert top CPGs into always-on Retail Media investors

• Scale regional deals into structured, repeatable frameworks

5. Cross-functional & Market Leadership

• Partner with local commercial and QC teams to ensure strong execution

• Align with product and AdOps to scale solutions and unlock inventory

6. Operating Model & Scalability

• Build and standardize best-in-class ways of working (pipeline management, program selling, JBPs)

• Improve forecasting accuracy and commercial discipline across markets

• Ensure the team operates with clear ownership and prioritization

This role is only opened to locals / PR in Malaysia

As a Geomatics Specialist (covering APAC, EU, TK), you will play a vital role in optimizing delivery zones, improving logistics performance, and enhancing customer experience. You will collaborate with both Local and Regional teams to implement innovative logistics solutions, analyze complex datasets, and drive continuous improvement that powers scalability and operational excellence.

Key Responsibilities:

• Optimize delivery zones across 18 APAC and EU markets to boost logistics efficiency and expand customer choice.

• Analyze and transform large data sets into clear and actionable visualizations, providing critical insights to guide team decision-making.

• Collaborate cross-functionally with local and regional teams to refine workflows, AVR configurations, and zone performance.

• Lead the implementation and rollout of new logistics products and features from end to end, ensuring quality and efficiency improvements.

• Drive continuous improvement projects that align with business goals and enhance operational scalability across diverse markets.

• Act as a bridge between regional operations and central product teams to ensure strategic alignment and successful implementation.

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are seeking a dynamic Principal Backend Software Engineer to join our Growth Tribe, which focuses on products designed to help us acquire, retain, and grow our customer base. In this role, you will lead the design and development of our backend systems, ensuring they are scalable, reliable, and built for extensibility.

You will have a significant impact on how we build and deliver backend services that power our products. Equally important is your ability to empower and mentor colleagues, helping them grow in their roles. You will serve as a role model in introducing change, demonstrating that ambitious goals can be achieved. By inspiring and rallying other engineers, you will help drive innovation and ensure we accomplish even the most challenging projects.

The ideal candidate has extensive experience with backend systems, including service-oriented architectures, APIs, databases, and cloud infrastructure. You are comfortable working with CI/CD pipelines, observability tools, and have a passion for building efficient, reusable, and high-performance components. You will collaborate closely with cross-functional teams to deliver consistent, reliable, and scalable experiences for our products that directly impact customer growth and engagement.

Join us in creating products that help our customers discover, engage with, and love our platform. Every system and service you build will enhance user experience, accelerate growth, and contribute to long-term customer satisfaction and loyalty across diverse markets.

Key Responsibilities:

• Backend Architecture & Strategy: Lead the architecture, development, and implementation of backend systems, ensuring they are scalable, maintainable, and aligned with the long-term vision of the Growth Tribe.
• Reusable Service & API Development: Design and implement scalable services, APIs, and shared modules that can be leveraged across multiple products. Establish best practices for creating reusable backend components that promote efficiency, consistency, and maintainability.
• Cross-Team Collaboration: Work closely with product, UX, and frontend teams to understand requirements and ensure backend capabilities support both current and future product needs, enabling growth-focused initiatives.
• Performance & Optimization: Lead efforts in system performance monitoring, tuning, and optimization, ensuring high availability, low latency, and efficient resource utilization. Identify and resolve system-wide issues in databases, caching layers, message queues, and other backend components.
• Security & Compliance: Ensure that backend systems adhere to security best practices and regulatory standards. Integrate security, data protection, and compliance features into the architecture to safeguard customer and company data.
• Leadership & Mentorship: Provide technical leadership and guidance to backend engineers, mentoring senior and mid-level staff. Foster a culture of collaboration, innovation, and continuous improvement, raising the technical bar across the team.
• Research & Innovation: Stay up-to-date on the latest backend technologies, cloud platforms, and system design patterns, and drive long-term innovation by introducing cutting-edge solutions that improve scalability, reliability, and growth metrics.

Qualifications

What you can bring to the table:

• Bachelor’s degree in Computer Science or equivalent education or practical experience.
• 10+ years of experience in backend engineering, with a strong focus on scalable, complex systems, distributed architecture, and service-oriented design. Proven experience in guiding engineering strategy at an organizational level.
• Strong expertise in backend programming languages and frameworks (preferably Go) and a deep understanding of system design, APIs, and microservices architecture.
• Extensive experience with building and operating high-performance, highly available backend systems, including databases, caching, message queues, and event-driven architectures.
• Proficiency in designing modular, reusable, and maintainable backend components for large-scale systems. 
• Hands-on experience with CI/CD pipelines, automated testing, and deployment workflows for backend services.
• Proven ability to lead and mentor engineering teams, providing technical direction, promoting best practices, and fostering collaboration across cross-functional teams.
• Strong track record of aligning engineering strategies with company objectives, balancing speed, quality, and impact.
• Experience in performance tuning, debugging, and optimization of large-scale systems, including expertise in concurrency, distributed computing, database optimization, and reliability engineering.
• Passion for driving innovation and building systems that scale with growth, especially in customer-focused products that acquire, retain, and engage users.

Additional Information

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.

In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 18 markets in both regions.

We are looking for a Manager, Account Management Performance to be based in Bangsar South, KL. This role will be reporting to the Lead, Account Management Performance in the Commercial department. The department generally is responsible for

• Managing relationships with key partners
• Achieving key commercial KPI’s

Responsibilities include, but are not limited to:

• Project management: end to end ownership of all projects that involve the AM team
• Performance management: ensuring commercial OKR’s and AM team KPI’s are achieved, with the expectation of deep diving whenever possible to optimize performance
• Analytics: analyze data sets to diagnose issues, propose solutions, and improve overall commercial performance
• Presentations: capable of crafting decks that tell stories guided by data
• Oversee AM administration: Lead and manage administrative tasks related to the AM team, e,g, AM SOP development, target setting, & account rebalancing. 
• Strong collaborative skills to work cross-functionally with Account Managers and stakeholders to understand and enhance operational processes.
• Self-driven with the ability to take on and create new assignments. Willing and eager to learn and deliver the extra mile.
• Excellent communication skills with a proactive approach to problem-solving and continuous improvement.

Job Description

The Head of Vendor Education will lead the strategy and execution of Pandora’s global Vendor Education program, managing a team across EU & Turkey and APAC. This role is responsible for defining the vision, frameworks, and scalable solutions that drive vendor performance through targeted education initiatives.

The position focuses on building a data-driven education ecosystem: defining vendor cohorts, delivering relevant and localized content, and measuring the impact of education on key business metrics. The Head of Vendor Education will work cross-functionally with Local Markets, Product, COE and Cross-Functional teams to ensure education is embedded as a core lever for vendor performance and long-term growth.

Main responsibilities

• Define Vendor Education Strategy & Vision:
  Own and drive the global Vendor Education strategy, establishing a clear vision, roadmap, and priorities aligned with Pandora’s commercial and operational goals.

• Vendor Segmentation & Targeting:
  Define and continuously refine vendor cohorts based on performance metrics, lifecycle stage, and strategic priorities to ensure tailored and impactful education interventions.

• Content Strategy & Development:
  Oversee the creation and localization of high-quality educational content, ensuring it is relevant, scalable, and aligned with market-specific needs across regions.

• Engagement & Adoption:
  Design and implement engagement strategies to maximize vendor participation and completion of training programs, leveraging multiple channels and formats to drive adoption.

• Performance Tracking & Impact Measurement:
  Establish frameworks to track the effectiveness of education initiatives, linking training completion and engagement to measurable business outcomes (e.g., performance uplift, quality improvements).

• Team Leadership & Development:
  Manage and develop a distributed team across EU & Turkey and APAC, fostering a high-performance culture and ensuring strong alignment on priorities and execution.

• Cross-functional Collaboration:
  Partner with Commercial, Product, Vendor Operations, and regional teams to align on priorities, integrate education into vendor lifecycle processes, and ensure consistency across markets.

• Scalability & Continuous Improvement:
  Build scalable processes, tools, and governance models for Vendor Education, incorporating feedback loops and data insights to continuously refine content and delivery approaches.

• Stakeholder Engagement & Governance:
  Act as the central point of contact for Vendor Education across global and regional stakeholders, establishing clear governance frameworks, decision-making processes, and communication cadences. Ensure alignment on priorities, drive accountability across teams, and maintain structured feedback loops to continuously refine education strategy and execution in line with business objectives.