Warehouse Operations Manager (Hands-On Build Phase)

Role Summary

We are hiring a Warehouse Operations Manager to take full ownership of our warehouse operations across inventory, fulfilment, and process execution.

This is a hands-on role. You will be directly involved in:

• Picking and packing
• Container unloading
• Stock organisation
• System execution

You will build the system first, then scale and manage it.

If you are looking to “manage from day one”, this role is not for you.

Key Responsibilities

1. Daily Warehouse Execution (First 3–6 Months: 70–80% of role)

• Execute picking & packing for:Retail fulfilment (~100 cartons/week)E-commerce orders (~50 orders/day)
• Perform container unstuffing (1–2 times/month)
• Sort and organise inbound inventory into designated storage zones
• Maintain clean, logical, and efficient warehouse layout
• Operate pallet jacks and basic warehouse equipment

2. Inventory Control & Accuracy

• Maintain accurate stock levels across all SKUs (~150 SKUs)
• Oversee:Barcode system integrityStock movement trackingCycle counts and reconciliation
• Identify and resolve discrepancies quickly

3. Warehouse Systems & Process Building

• Execute and refine existing Google Sheet-based systems for:Picking listsReplenishment triggersInventory tracking
• Improve:Picking efficiencyStorage logicReplenishment workflows
• Build SOPs for repeatable operations

4. Planning & Coordination

• Plan weekly fulfilment schedules for:Retail store replenishmentE-commerce dispatch
• Ensure timely and accurate deliveries across all locations
• Coordinate with internal stakeholders (retail, e-commerce)

5. Team Leadership (Phase 2: After Systems Stabilise)

• Train and manage warehouse staff
• Allocate manpower based on workload
• Monitor performance and enforce standards
• Step in operationally when needed,no task is beneath you

What Success Looks Like

• Orders are fulfilled accurately and on time
• Inventory discrepancies are minimal and controlled
• Warehouse layout is logical, clean, and scalable
• Systems run with low friction and minimal supervision
• You transition from “doing everything” → “running a system”

Requirements

• Prior experience in warehouse, logistics, or operations roles
• Comfortable with manual labour and physical work
• Strong attention to detail and operational discipline
• Able to work with spreadsheets and basic systems (Google Sheets)
• Problem-solver with a bias for execution over theory

What We Are Looking For (Non-Negotiables)

• You are willing to do the work before managing others
• You take ownership, not just responsibility
• You are structured, organised, and process-driven
• You can operate in a lean team (1–3 people)

What This Role Is NOT

• Not a desk job
• Not a “supervisor-only” role
• Not suitable for candidates unwilling to do physical work

Role Summary

unbottled is about building retail therapy- personified. If you think technological progress has far exceeded our ability to process, emote and relate with each other, unbottled is the solution. (Ask us more)

We are looking for a Creative Lead who can own how the brand is experienced across retail, product, and content and translate that into commercial outcomes (traffic, conversion, sell-through). It is about making the brand coherent, desirable, and impossible to ignore across every touchpoint.

What You Will Own

1. Brand System & Consistency

• Define and maintain a tight, recognisable visual and verbal identity
• Ensure consistency across :Retail stores, Social media (IG, Telegram), Packaging, E-commerce
• Build a living brand system (not static guidelines)

Everything looks and feels unmistakably Unbottled.

2. Retail Experience & Visual Merchandising

• Own in-store experience design. Product placement, Customer flow, Feature tables and drop zones
• Develop quarterly VM playbooks seasonal resets for all stores.

We're looking to achieve higher dwell time, stronger conversion, clearer product focus.

3. Campaigns & Product Drops

• Lead end-to-end creative direction for launches including the Narrative, concept, Visual direction (shoots, assets),In-store execution, Social rollout.
• Ensure every drop feels like a moment, not just a release

4. Content Direction

• Own creative direction across:Social content, Campaign shoots, Retail visuals
• Build clear shot lists, references, and briefs
• Ensure output is recognisable within 1 second. Clean, intentional, and non-generic

Success = content builds brand equity, not just fills a calendar.

5. Creative Operations & Team Leadership

• Build systems for scalable creative output
• Manage internal designers / external creatives / agencies
• Create repeatable workflows for:Campaign development,Retail updates, Content production

What We Are Looking For

• 5–8 years in creative / brand / retail experience roles
• Strong taste level with a bias for minimal, structured aesthetics
• Experience in retail, fashion, or lifestyle brands
• Proven ability to translate creative into commercial outcomes
• Ability to operate both strategically and hands-on

What Disqualifies You

• You focus only on visuals, not outcomes
• You need perfect conditions to create
• Your portfolio shows variety but no point of view
• You cannot think in terms of systems and scale
• You treat retail as decoration, not a conversion tool

How Success Is Measured

• Store conversion rate improvement
• Sell-through of key drops
• Brand consistency across all channels
• Speed and quality of campaign execution
• Strength of in-store experience

Why This Role Matters

Unbottled is building a multi-brand lifestyle platform with its own products at the center.

Creative is not support.
Creative is the interface between product and demand.

To Apply

Submit:

• Portfolio (retail, campaigns, brand systems—not just graphics), and email us your first impression of unbottled to partnerships@unbottled.store.

You will run a lean warehouse (yourself+ another person) where you

Execute daily operations while enforcing strict adherence to the system

You are expected to be hands-on (90%) while maintaining control of accuracy, organisation, and workflow.

Key Responsibilities

1. Daily Execution (Primary Responsibility)

• Execute picking, packing, and dispatch based on system-generated sheets

• Ensure all retail and e-commerce orders are fulfilled accurately and on time

• Follow and enforce correct picking sequences and packing methods

2. System Enforcement

• Follow:

  • Picking lists exactly as generated

  • Assigned storage locations

  • Standard operating procedures (SOPs)

• Do not allow manual overrides without escalation

System > personal judgement

3. Inventory Accuracy

• Maintain high alignment between physical stock and system records

• Perform regular cycle counts and stock topups.

• Identify and report discrepancies immediately

4. Warehouse Organisation

• Maintain:

  • Clean, structured picking zones

  • Proper bulk storage areas

• Ensure fast-moving SKUs are easily accessible

• Prevent random placement of inventory

5. Dispatch Management

• Prepare shipments for:

  • Retail fulfilment (cartons)

  • E-commerce parcels

• Ensure correct labelling, packing, and handover

Zero wrong shipments

6. Basic Team Coordination

• Guide warehouse assistant on daily tasks

• Ensure work is completed efficiently during dispatch cycles

• Maintain discipline and accountability

Small team, but no chaos

7. Continuous Improvement

• Identify inefficiencies in:

  • Picking flow

  • Packing process

  • Layout

• Provide feedback to improve system and operations
  You help improve the system over time

Requirements

• 2–4 years warehouse experience (hands-on required)

• Comfortable working in a structured, system-driven environment

• Strong attention to detail and accuracy

• Able to follow and enforce processes strictly

• Basic proficiency in Google Sheets / digital tools

Job Title: Warehouse Assistant (E-commerce & Retail Fulfilment)

Role Summary

You are responsible for the accurate, fast, and consistent packing of orders for both e-commerce and retail channels. This is a hands-on, physical role requiring attention to detail, speed, and reliability.

Key Responsibilities

1. Order Fulfilment (Core Responsibility)

• Pick and pack e-commerce and retail orders accurately based on order lists

• Ensure correct products, quantities, and variants are packed

• Perform final checks before sealing and dispatch

• Label parcels clearly and correctly for courier or store delivery

2. Packing & Handling

• Pack products securely to prevent damage in transit

• Handle fragile items appropriately

• Maintain consistency in packaging standards (branding, inserts, etc.)

3. Inventory Handling

• Retrieve items from shelves efficiently

• Assist with stock organisation and replenishment

• Flag low stock or discrepancies to supervisor

4. Warehouse Operations

• Keep packing area clean and organised at all times

• Follow SOPs for order processing and packing

• Assist with receiving and sorting incoming goods when required

5. Accuracy & Accountability

• Minimise picking and packing errors

• Take responsibility for mistakes and correct them quickly

• Meet daily order fulfilment targets

Job Requirements

• Physically fit and able to lift and move boxes regularly

• Comfortable with repetitive, manual work

• Able to stand for extended periods

• High attention to detail (errors cost the business money)

• Able to work in a fast-paced environment

• Basic understanding of numbers and order lists

• Prior warehouse or fulfilment experience is a bonus, not required

Performance Expectations (Non-Negotiable)

• Accuracy > Speed, but both matter

• Consistent output across the day (not bursts)

• Low error rate in packing and labelling

• Reliability (shows up, performs, no excuses)

Working Conditions

• Warehouse environment (air-conditioned picking)

• Manual handling of goods required daily

• May require overtime during peak periods (sales, campaigns)

Who This Role Is NOT For

• People looking for desk-based or low-effort jobs

• People who cannot handle repetitive physical work

• People who are careless with details