Job Description
· To plan overall operation schedules and ensure that operations targets are achieved in terms of deliverables and timing
· Supervise the daily activities of warehouse department activities within assigned area(s) such as shipping, receiving, selection, loading and storage. Work with cross-functional departments as it relates to the distribution center operations and ensure prompt and timely resolution of any issues
· Schedule and assign work to warehouse associates to complete workload in a timely and efficient manner while maintaining productivity, accuracy, excellent customer service and safe work environment; plan and schedule activities to control costs on labor and supplies
· Ensure compliance with distribution procedures and regulations (i.e., safety, sanitation, covid SOP)
· Ensure proper maintenance of and report any issues related to machinery and equipment
· Ensure quality of stocks received and distributed are in good condition and report any issues related to stocks
· Report and/or address any issues or work-related injuries, and participate in any investigations as required
· Ensure operation team is properly trained and assist with training team on changes in processes and procedures
· Responsible for department management including staffing, training, performance management and career development of operation team, and developing and monitoring department goals
· Support in logistics arrangement e.g. out-bound deliveries to customers, coordinating third party logistics
Job Requirements
• 5 years of experience in Warehouse / Operation management
• Able to manage manpower and work allocation.
• Trains, motivates and guide subordinates to maintain proper discipline at workplace and work as a team
• Critical thinker and problem-solving skills
• Communicate job expectations, planning, monitoring and appraising work performance with subordinates and various departments to get the job done
• Proficient in MS Office (Excel and Word)
• Ability to handle multiple tasks, with awareness of deadlines.
• Result oriented with an entrepreneurial spirit.