Responsibilities:Create, delete, reset and suspend user's ID of operating system (eg. Windows, Linux, etc.) and application per approved change reques.....
Responsibilities:
Create, delete, reset and suspend user's ID of operating system (eg. Windows, Linux, etc.) and application per approved change request
Produce quality work at all times to minimize rework and client complaints.
Comply with instituted workplace securities at customer premises
Issue pin mailers and answer phone/email inquiries from institution users
Perform labelling, ID revalidation, and remediate all deviations in a timely manner
Perform Privileges Authorization Revalidation and remediate all deviations in a timely manner
Perform timely escalation to the respective support team where necessary
Perform tasks assigned by the line manager and be contactable at all times.
Requirements:
Possess min NITEC in any disciplines
Basic knowledge of Active Directory / Identity & Access Management (IAM)
Understanding of IT security and access control principles
